BROADBAND January 16 Broadband INDUSTRY PROFILE for Arapahoe & Douglas Counties Colorado WIOA Central Planning Region
BROADBAND The broadcasting and telecommunications cluster includes companies that help deliver voice, data, and video to end users. This cluster includes landline and wireless telephone communications companies, radio and television communications services, and cable and Internet service providers. Broadband and mobile technologies have become more widely accessible business modes of communication for many nine-county Metro Denver and Northern Colorado companies. The advancement of high-speed Internet connections has helped to increase the number of employees that telework or work at home while connected by information technology. The nine-county region is one of the nation s top areas for teleworking due to the region s expansive telecommunications infrastructure, the percentage of high-tech companies, innovative ecosystem, and vibrant workforce. According to the U.S. Census Bureau, Colorado ranked ninth among the 50 states for the largest percentage of individuals living in a home with a high-speed Internet subscription, five percent higher than the national average of 78 percent. The downtown Denver WiFi Zone was among the first in the nation to provide large-scale, public Internet access and several locations throughout Denver offer free WiFi, including the 16th Street Mall, Skyline Park, and Denver International Airport. The Denver Regional Council of Government s Telework Colorado program offers free telework consulting services for employers in the region including information, materials, expert advice, and customized programs. Courtesy of Metro Denver Economic Development Corporation Background Second in employment among top 50 metro areas in US #2
BROADBAND Employment Concentrations This map show where the highest concentration of employment are in the Broadband sector, by county, within the metro Denver area. Top Employment Concentrations by County County 15 Jobs Average Worker Earnings National Location Quotient Denver County, CO 78,8 $75,161 1.44 Arapahoe County, CO 60,153 $72,658 1.65 Jefferson County, CO 33,485 $67,368 1.24 Boulder County, CO 29,840 $76,500 1.47 Adams County, CO 23,685 $63,405 1.05 Larimer County, CO 21,395 $61,036 1.23 Douglas County, CO 19,349 $78,393 1.50 Broomfield County, CO 8,691 $84,902 2.10 Gilpin County, CO 316 $62,745 0.64 Clear Creek County, CO 291 $67,027 0.70 Source: EMSI 15.3 QCEW Employees, Non-QCEW Employees, and Self-Employed Class of Worker 2
BROADBAND Competitive Analysis This table shows employment within metro Denver in the top occupations in the sector. Regional wage ranges and the median wage are shown, with yellowed cells indicating where wage offers may have to land to attract and retain qualified candidates based on labor supply (applicants per job opening). SOC Code Description Total Number Employed Annual Openings Available Applicants Applicants Per Job Openings Median 10th Percentile 25th Percentile Average 75th Percentile 90th Percentile 13-11 Accountants & Auditors 24,162 1,175 148 0.13 $34.04 $.77 $25.97 $37.31 $44.97 $57.10 15-1143 Computer Network Architects 2,940 82 16 0. $49.85 $29.35 $38.70 $49.46 $59.30 $71.22 43-6014 15-1132 15-1133 Secretaries & Admin Assistants, Except Legal, Medical & Executive Software Developers, Applications Software Developers, Systems Software 36,413 15,352 7,351 1,103 497 237 507 326 164 17-74 Electronics Engineers, Except Computer 3,133 89 62 0.70 $44.27 $30.28 $35.34 $46.37 $56.97 $69.35 49-1011 13-1199 First-Line Supervisors of Mechanics, Installers & Repairers Business Operations Specialists, All Other 4,027 27,641 163 676 132 624 0.81 0.92 $32.60 $35.50 $.51 $19.00 $25.90 $25.55 $33.29 $37.85 $39.03 $46.60 $46.90 $60.31 27-12 Producers & Directors 897 35 37 1.06 $25.77 $15.77 $.04 $29.44 $34.82 $49.27 49-9052 Telecommunications Line 977 45 49 1.08 $22.37 $14.03 $17.45 $22.76 $27.88 $32.77 Installers & Repairers 0.46 0.66 0.69 $18.04 $47.87 $48.29 $11.59 $30.91 $30.65 $14.35 $38.33 $38.95 $18.46 $48.65 $49.21 $22.42 $58.47 $58.69 $26.71 $70.14 $71.25 11-1021 General & Operations Managers 24,270 913 1,291 1.41 $54.42 $25.63 $36.46 $64.88 $85.10 $122.96 First-Line Supervisors of 43-1011 Office & Admin Support 13,4 617 874 1.42 $27.26 $16.00 $21.27 $28.79 $34.78 $43.73 Workers Sales Representatives, 41-3099 14,975 636 980 1.54 $26. $11.66 $17.37 $31.32 $38.83 $57.02 Services, All Other Telecommunications Equipment 49-22 Installers & Repairers, Except 2,901 87 149 1.72 $32.67 $19.34 $26.91 $30.70 $35.86 $37.76 Line Installers 27-4012 Broadcast Technicians 441 10 19 1.85 $21.77 $10.96 $17.03 $23.17 $29.49 $35.98 Network & Computer 15-1142 6,836 8 416 2.00 $39.75 $24.52 $31.23 $39.78 $47.65 $56.78 Systems Administrators Computer Network 15-1152 2,227 60 126 2.09 $32.56 $.30 $24.28 $34.19 $42.71 $52.58 Support Specialists Computer User Support 15-1151 8,8 359 777 2.16 $25.87 $16.82 $.43 $27.56 $33.77 $41.80 Specialists 15-1199 Computer Occupations, All Other 5,526 140 329 2.35 $43.70 $25. $33.47 $43.65 $53.71 $63.13 43-4051 Customer Service Representative 28.131 1,530 5,139 3.36 $16.09 $11. $13.29 $17.16 $.18 $24.55 Source: QCEW Employees, Non-QCEW Employees & Self-Employed - EMSI 15.3 Class of Worker 4
BROADBAND Industry Growth This table shows projected yearly job growth through 19, as well as establishment growth from 12 through 13. The National Location Quotient shows the relative concentration of employment in this industry in the metro Denver area versus the national average. So, for Cable and Other Subscription Programming you would read, employment is 3.75 times more concentrated in metro Denver than the national average. 16 Jobs 17 Jobs 18 Jobs 19 Jobs Jobs Change Annual Growth Rate National Location Quotient Payrolled Business Locations 1,416 1,418 1,419 1,418 1,413 (3) (0.0%) 1.08 28 Television Broadcasting NAICS Code 5151 2,589 2,619 2,652 2,687 2,732 143 1.1% 4.21 16 Cable & Other Subscription Programming NAICS Code 515210 15,930 15,617 15,377 15,189 15,141 (789) (1.0%) 2.75 232 Wired Telecommunications Carriers NAICS Code 517110 984 828 706 608 555 (429) (8.7%) 0.77 43 Wireless Telecommunications Carriers (except Satellite) NAICS Code 517110 362 376 387 397 412 50 2.8% 4.00 10 Satellite Telecommunications NAICS Code 517410 366 262 184 125 96 (270) (14.8%) 1.01 51 Telecommunications Resellers NAICS Code 517911 53 42 34 28 25 (28) (10.7%) 0.25 21 All Other Telecommunications NAICS Code 517919 21,699,162,758,452,374 (1,325) (1.2%) - 401 TOTALS Source: EMSI 15.3 QCEW Employees, Non-QCEW Employees, and Self-Employed Class of Worker
BROADBAND Hidden Job Market This chart shows the relationship between the number of job listings versus the number of hires for each of the top occupations in the sector. If there are more listings than hires, it means that the job requires specific skills and credentials, and so most openings for that occupation are listed. An example of an occupation requiring skills, credentials and experience would be the intensive care registered nurse. If there are more hires than listings, it means that most people in those occupations are finding jobs through networking rather than looking at job listings. These are occupations where people with effective personal networking skills have the edge. Occupations with medium strength of hidden job market require both the necessary skills and credentials, and effective personal networking on the part of the job seeker. Weak Medium Strong Occupation (SOC) Avg Monthly Postings Avg Monthly Hires Hires Per Listing Telecommunications Line Installers & Repairers 7 36 5.45 Secretaries & Admin Assistants, Except Legal, Medical & Executive 440 2,101 4.77 Computer Network Support Specialists 26 90 3.41 Business Operations Specialists, All Other 415 1,288 3.11 General & Operations Managers 601 1,455 2.42 Producers & Directors 32 64 1.97 Software Developers, Systems Software 1 287 1.43 Accountants & Auditors 924 1,215 1.31 Sales Representatives, Services, All Other 750 913 1.22 Customer Service Representatives 1,325 1,603 1.21 Computer Network Architects 112 118 1.05 Broadcast Technicians 23 24 1.03 Electronics Engineers, Except Computer 107 102 0.95 First-Line Supervisors of Mechanics, Installers & Repairers, Except Line Installers Telecommunications Equipment Installers & Repairers, Except Line Installers First-Line Supervisors of Office & Administrative Support Workers 237 225 0.95 86 77 0.90 1,100 675 0.61 Computer User Support Specialists 788 428 0.54 Software Developers, Applications 1,233 641 0.52 Telecommunications Line Installers & Repairers 1,026 329 0.32 Computer Occupations, All Other 1,451 246 0.14 6
BROADBANDTop Jobs Top Jobs Currently Listed in the Metro Denver, Last 1 Days Retail Salesperson 413100 187 Prior Year 114 Network & Computer Systems Administrators 151140 63 Prior Year 45 Marketing Managers 112100 42 Prior Year 23 Customer Service Representatives 43405100 40 Prior Year 43 Computer User Support Specialists 15115100 35 Prior Year 39 Computer System Engineers/ Architects 15119902 32 Prior Year Information Technology Project Managers 15119909 Prior Year 26 Computer Network Architects 15114300 24 Prior Year Sales Managers 1120 23 Prior Year 8 Software Developers, Applications 151130 21 Prior Year 30 First-Line Supervisors Retail Sales Workers 41101100 Prior Year 41 First-Line Supervisors of Office & Administrative Support Workers 43101100 Prior Year 29 Sales Representatives, Services, All Other 41309900 19 Prior Year Management Analysts 13111100 17 Prior Year 24 Computer Systems Analyst 15112100 16 Prior Year 19 Market Research Analyst & Marketing Specialists 13116100 15 Prior Year 8 Information Security Analysts 151120 13 Prior Year 14 Electronic Engineers, Except Computer 1770 11 Prior Year 4 Accountants 131101 10 Prior Year 3 Financial Analysts 135100 9 Prior Year 2 Source: Wanted Analytics
BROADBAND Staffing Patterns Here are the top jobs in the industry, by number employed and educational attainment level. High School or equivalent Postsecondary non-degree Bachelor s Degree Customer Service Representatives SOC Code: 43-4051 16 Jobs: 2,222 Jobs: 2,085 Change: (137) %Change: (6%) %of Industry: 10.8% Earnings: $16.09 Sales Representatives, Services, All Other SOC Code: 41-3099 16 Jobs: 2.077 Jobs: 1,926 Change: (151) %of Industry: 9.7% Earnings: $26. Business Operations Specialists, All Other SOC Code: 13-1199 16 Jobs: 1,560 Jobs: 1,409 Change: (151) %Change: (10%) %of Industry: 7.3% Earnings: $35.50 Telecommunications Line Installers & Repairers SOC Code: 49-9052 16 Jobs: 645 Jobs: 638 Change: (7) %Change: (1%) %of Industry: 2.9% Earnings: $22.37 Secretaries & Administrative Assistants, Except Legal, Medical & Executive SOC Code: 43-6014 16 Jobs: 339 Jobs: 326 Change: (13) %Change: (4%) %of Industry: 1.6% Earnings: $18.04 First-Line Supervisors of Mechanics, Installers & Repairers SOC Code: 49-1011 16 Jobs: 327 Jobs: 312 Change: (15) %Change: (5%) %of Industry: 1.5% Earnings: $32.60 First-Line Supervisors of Office & Administrative Support Workers SOC Code: 43-1011 16 Jobs: 275 Jobs: 257 Change: (18) %of Industry: 1.3% Earnings: $27.26 Telecommunications Equipment Installers & Repairers, Except Line Installers SOC Code: 49-22 16 Jobs: 2,373 Jobs: 2,896 Change: (23) %Change: (1%) %of Industry: 10.8% Earnings: $32.67 Computer User Support Specialists SOC Code: 15-1151 16 Jobs: 492 Jobs: 450 Change: (42) %Change: (9%) %of Industry: 2.3% Earnings: $25.87 Associate s Degree Computer Network Support Specialists SOC Code: 15-1152 16 Jobs: 440 Jobs: 395 Change: (45) %Change: (10%) %of Industry: 2.1% Earnings: $32.56 Broadcast Technician SOC Code: 27-4012 16 Jobs: 305 Jobs: 310 Change: 5 %Change: 2% %of Industry: 1.4% Earnings: $21.77 Electronics Engineers, Except Computer SOC Code: 17-72 16 Jobs: 1,051 Jobs: 982 Change: (69) %of Industry: 4.9% Earnings: $44.27 Network & Computer Systems Administrators SOC Code: 15-1142 16 Jobs: 704 Jobs: 653 Change: (51) %of Industry: 3.3% Earnings: $39.75 Computer Network Architects SOC Code: 15-1143 16 Jobs: 586 Jobs: 538 Change: (48) %Change: (8%) %of Industry: 2.7% Earnings: $49.85 Software Developers, Systems Software SOC Code: 15-1133 16 Jobs: 412 Jobs: 378 Change: (34) %Change: (8%) %of Industry: 1.9% Earnings: $48.29 Software Developers, Applications SOC Code: 15-1132 16 Jobs: 386 Jobs: 355 Change: (31) %Change: (8%) %of Industry: 1.8% Earnings: $47.87 Accountants & Auditors SOC Code: 13-11 16 Jobs: 326 Jobs: 303 Change: (23) %of Industry: 1.5% Earnings: $34.34 Computer Occupations, All Other SOC Code: 15-1199 16 Jobs: 313 Jobs: 287 Change: (26) %Change: (8%) %of Industry: 1.5% Earnings: $43.70 Producers & Directors SOC Code: 27-12 16 Jobs: 304 Jobs: 308 Change: 4 %Change: 1% %of Industry: 1.4% Earnings: $25.77 General & Operations Managers SOC Code: 11-1021 16 Jobs: 290 Jobs: 271 Change: (19) %of Industry: 1.3% Earnings: $54.42 Source: QCEW Employees, Non-QCEW Employees & Self-Employed - EMSI 15.3 Class of Worker 8
BROADBAND Top Ten Below are the top ten skills, certifications, companies and online listing resources in the broadband industry. Skills 1 Linux 2 Quality Assurance (QA) 3 UNIX 4 Technical Support 5 Structured Query Language (SQL) 6 Transmission Control Protocol (TCP-IP) 7 Salesforce CRM SFDC 8 Java 9 Python 10 Firewall Companies 1 Level 3 Communications 2 Verizon 3 Sprint Coporation 4 DIRECTV, Inc. 5 Integra Telecom 6 XO Communications, LLC 7 Telephone & Data Systems 8 CenturyLink 9 IntelePeer, Inc. 10 Windstream Certifications 1 Telecommunications (TCM) 2 Driver s License 3 Cisco Certified Network Associate (CCNA) 4 Project Management Professional (PMP) 5 Certified Information Systems Security Professionals (CISSP) 6 Cisco Certified Network Professional (CCNP) 7 System Administrator (EMC SyA) 8 CompTIA A+ 9 OSHA 10 Cisco Certification Online Listing Sources 1 US.jobs 2 JobNetwork 3 Monster 4 LinkedIn 5 Jobing 6 CareerBuilder 7 CareerBoard 8 Work in Retail 9 snagajob 10 Employment Guide Source: Wanted Analytics
BROADBAND Age Bands Age Bands & It is helpful to know the age bands in a sector, because if there is a substantial percentage of people above 55 years old, it means there will be opportunity as retirements happen. Based on Age Distribution, Arapahoe/Douglas Works! has developed a way to measure the age gap in an industry by comparing the number of workers over age 45 to the number under age 34. Age gap is shown both as a percentage and a count. 14-18 0.0% 19-24 2.8% 25-34 18.9% 35-44 34.0% 45-54 26.8% 55-64 15.7% 65+ 1.8% Listing This graph shows the week over week volume of listings in Metro Denver 370 350 330 310 290 270 250 10
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