The Acute Care Management Model

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United States Department of Health & Human Services Office of the Assistant Secretary for Preparedness and Response The Acute Care Management Model Brendan G. Carr, MD MS Director, Emergency Care Coordination Center

Disclosures Faculty, Thomas Jefferson University Medical College Research funding from AHRQ, NIH, CDC, American Heart Association, PCORI Physician, The Clinton Foundation Board of Directors, Emergency Medicine Foundation Editorial Board, Annals of Emergency Medicine Health Policy Advisor, Emergency Medicine Health Policy Scholar Program ** Mention of any private sector products are not an endorsement**

Emergency Care Coordination Center Mission: To lead the US Government s efforts to create an emergency care system that is: 1. patient- and community-centered, 2. integrated into the broader healthcare system, 3. high quality, and 4. prepared to respond in times of public health emergencies. ASPR: Resilient People. Healthy Communities. A Nation Prepared.

Future of Emergency Care establish a (new) lead agency for emergency and trauma care primary programmatic responsibility for the full continuum of emergency medical services and emergency and trauma care for adults and children including medical 9-1-1 and emergency medical dispatch, prehospital EMS, and hospital based emergency and trauma care ASPR: Resilient People. Healthy Communities. A Nation Prepared. 4

Future of Emergency Care develop evidence-based categorization systems for EMS, emergency departments, and trauma centers based on capabilities establish a demonstration program to promote coordinated, regionalized, and accountable emergency care systems ASPR: Resilient People. Healthy Communities. A Nation Prepared. 5

Emergency Care Coordination Center IOM Reports 2006 HSPD-21 2007 Emergency Care Coordination Center (ECCC) 2009 ASPR: Resilient People. Healthy Communities. A Nation Prepared. 6 6

www.phe.gov/eccc ASPR: Resilient People. Healthy Communities. A Nation Prepared. 7

Integrated USG wide advisory panel Purpose: Identify national issues related to emergent & acute care Identify opportunities for synergistic efforts across the USG to improve emergent & acute care Serve as an advisory board to the ECCC Members include representatives with emergency care portfolios from: US Department of Defense US Department of Health and Human Services HRSA, CMS, NIH, SAMHSA, AHRQ, ONC, OASH US Department of Homeland Security US Department of Transportation US Department of Veterans Affairs

Target percentage of payments in FFS linked to quality and alternative payment models by 2016 and 2018 Alternative payment models (Categories 3-4) FFS linked to quality (Categories 2-4) All Medicare FFS (Categories 1-4) 2011 2014 2016 2018 0% ~20% 30% 50% 68% >80% 85% 90% Historical Performance Goals

Payment Taxonomy Framework Payment Taxonomy Framework Category 1: Category 2: Category 3: Category 4: Fee for Service No Link to Quality Fee for Service Link to Quality Alternative Payment Models Built on Feefor-Service Architecture Population-Based Payment Description Payments are based on volume of services and not linked to quality or efficiency At least a portion of payments vary based on the quality or efficiency of health care delivery Some payment is linked to the effective management of a population or an episode of care. Payments still triggered by delivery of services, but opportunities for shared savings or 2-sided risk Payment is not directly triggered by service delivery so volume is not linked to payment. Clinicians and organizations are paid and responsible for the care of a beneficiary for a long period (e.g. >1 yr) Medicare FFS Limited in Medicare feefor-service Majority of Medicare payments now are linked to quality Hospital valuebased purchasing Physician Value- Based Modifier Readmissions/Hosp ital Acquired Condition Reduction Program Accountable care organizations Medical homes Bundled payments Comprehensive primary care initiative Comprehensive ESRD Medicare-Medicaid Financial Alignment Initiative Fee-For-Service Model Eligible Pioneer accountable care organizations in years 3-5

Patient Prioritization in Seeking Sick Care Capabilities and Quality (Outcomes/Reputation) Cost and Convenience Acuity/Severity/Concern

ASPR: Resilient People. Healthy Communities. A Nation Prepared. 15

The Emergency Care Coordination Center of the US Department of Health & Human Services has been charged by the federal government with examining regionalization models of emergency care. An initial step toward de facto regionalization could be categorization of emergency facilities.

Lost in the public debate over implementation of health care reform is a meaningful conversation about managing the challenge of acute unscheduled care a responsibility that must be shared between primary and emergency care. One side stresses bolstering the patient-centered medical home and therefore primary care access to avoid emergency department (ED) visits, whereas the other side underscores the accessibility of ED care and the vital services provided. the public is lost in the middle

In summary, we find that patients come back to the ED because they are anxious about symptoms, unsure of what else to do, and have lost trust in the health care system s interest in serving as their advocates. They see options as limited to calling a provider in the hope of a timely appointment or coming back to sit in the waiting room until they can be treated again in the ED. We suggest that to deliver patient-centered care, the medical community must learn to better meet patients when and where they want.

Key Questions Emergency care is currently framed as primarily for life and limb threats. Is this consistent with the perception/utilization patterns of the general public? Is this patient-centered? The general policy community is very interested in avoiding ED use. What are the key drivers of this interest? (fragmentation, cost, etc.) Quality measurement for emergency care is limited. What is the future of quality measurement for acute and unscheduled care? (bundles, population based, care coordination) Emergency and acute care is not fully integrated into advanced payment models/delivery system reform. What can be done to integrate emergent and acute care into emerging delivery system models? (Accountable Care Organizations, Accountable Health Communities, etc.) ASPR: Resilient People. Healthy Communities. A Nation Prepared. 21

Emergency Care Coordination Center Mission: To lead the US Government s efforts to create an emergency care system that is: 1. patient- and community-centered, 2. integrated into the broader healthcare system, 3. high quality, and 4. prepared to respond in times of public health emergencies. ASPR: Resilient People. Healthy Communities. A Nation Prepared.