Barber Advisory Board Licensing Statistics Fiscal Years 2015 to 2018

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Barber Advisory Board Licensing Statistics Fiscal Years 2015 to 2018 New Licenses Issued Percent New Licenses Issued Online Renewal Licenses Issued Percent Renewals Issued Online FY 2018 TOTAL POPULATION FY 2017 TOTAL POPULATION FY 2016 TOTAL POPULATION FY 2015 TOTAL POPULATION Class A Barber 775 N/A 4862 84.9% 17,220 16,383 15,941 15,435 Manicurist 2 N/A 86 84.9% 288 292 299 324 Technician 0 N/A 6 66.7% 14 15 16 16 Technician/Manicurist 1 N/A N/A N/A 1 0 0 0 Technician/Hair Weaving 0 N/A N/A N/A 5 5 5 4 Class A Barber Instructor 45 N/A 128 94.5% 480 419 367 323 Manicure Instructor 0 N/A N/A N/A 0 0 0 0 Technician Instructor 0 N/A N/A N/A 0 0 0 0 Hair Weaving Instructor 0 N/A N/A N/A 0 0 0 0 Hair Weaving Specialist 2 N/A 3 33.3% 11 12 9 8 Barber Student 2966 94.3% N/A N/A 3,104 2,813 2,708 2,300 Barber Shops 318 73.9% 824 72.7% 3,567 3,607 3,621 3,656 Manicurist Shops 5 100.0% 9 88.9% 49 60 56 60 Dual Shop 764 0.0% 875 0.0% 4,669 4,164 3,835 3,417 Weaving Shop 0 0.0% 1 0.0% 6 5 7 7 Mobile Salon 2 N/A 2 0.0% 15 17 14 17 Private Barber School 6 N/A 44 N/A 86 78 75 65 Vocational Barber School 2 N/A N/A N/A 2 1 0 0 Community College Barber Scho 0 N/A N/A N/A 0 0 0 0 TOTAL INDIVIDUALS 3791 94.3% 5087 85.1% 21,123 19,939 19,345 18,410 TOTAL FACILITIES 1334 0.0% 1831 21.5% 9,387 4,166 4,114 7,421 TOTAL BARBER LICENSEE POPULATION 30,510 24,104 23,459 25,831 *The population number is a snapshot of the number of active licenses on the first day of the month. The number of licenses issued and renewed is the total activity performed during the fiscal year.

BARBERS CUSTOMER SERVICE CONTACTS FISCAL YEAR 2018 Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Email Totals 135 52 47 22 4 9 10 51 Call Totals 588 553 407 312 437 887 1,206 1040

Barber Advisory Board Meeting Field Operations Division Report May 21, 2018 Barber Most Common Violations Found During Inspections 2 nd Quarter, Fiscal Year 2018 1. Establishments not clean and not in good repair. - 16 Tex. Admin Code Ch. 82.114(a). Establishments shall keep the floors, walls, ceilings, shelves, furniture, furnishings, and fixtures clean and in good repair. Any cracks, holes, or other similar disrepair not readily accessible for cleaning shall be repaired or filled in to create a smooth, washable surface. 2. Failure to prepare fresh disinfectant daily or more often if solution becomes diluted or soiled. 16 Tex. Admin. Code Ch. 82.101(a)(3). Disinfectants in which implements are to be immersed shall be prepared fresh daily or more often if solution becomes diluted or soiled. 3. Failure to display and attach a photograph license. - Tex. Occupations Code Sections 1601.451. Each licensee shall display the original certificate or license and an attached photograph of the certificate or license holder in a conspicuous place adjacent to or near the certificate or license holder's work chair in the shop in which the certificate or license holder is working. ( 4. Failure to have rest room on or near premises without stored chemicals. - 16 Tex. Admin. Code Ch. 82.114(e). Every establishment shall provide at least one restroom located on or near the premises of the establishment. For public safety, chemical supplies shall not be stored in the restroom. 5. Failure to store clean and disinfected implements and materials in a clean, dry, debris-free environment. - 16 Tex. Admin. Code Ch. 82.102(f). All clean and disinfected implements and materials when not in use shall be stored in a clean, dry, debris-free environment including but not limited to drawers, cases, tool belts, rolling trays, or hung from hooks. They must be stored separate from soiled implements and materials. Ultraviolet electrical sanitizers are permissible for use as a dry storage container. Nonbarber related supplies must be stored in separate drawers or locations. 6. Failure to maintain and make available a list of current employees and independent contractors. - 16 Admin. Code Ch. 82.52(b) and 82.71(c). The shop owner and/or shop manager shall maintain a current list of all individuals who work in a shop at the time of inspection including employees and independent contractors who engage in barbering. The list is to be made available to department inspectors upon demand. 1

7. Failure to display most recent Proof of Inspection. 16 Tex. Admin. Code Ch. 82.71(m). A barber establishment shall display in the establishment, in a conspicuous place clearly visible to the public, a copy of the establishment s most recent inspection report issued by the department. 8. Failure to display Notification of Public Interest Information and Participation. Tex. Occupations Code Section 1603.151(2). The commission by rule shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of the department for the purpose of directing complaints to the department regarding barbering on a sign prominently displayed in the place of business of each person regulated under this chapter, Chapter 1601, or Chapter 1602. 9. Failure to keep all products used in the conduct of business properly labeled in compliance with OSHA requirements. 16 Tex. Admin. Code Ch. 82.102(n). Each barber establishment shall keep all products used in the conduct of their business properly labeled in compliance with OSHA requirements. 10. Failure to display sanitation rules. - Tex. Occupations Code Sections. 1601.452. Each barbershop, Specialty shop, Dual Shop, Mini-Barbershop, and Mini-Dual Shop shall post in the shop a copy of the commission s sanitation rules. Division Projects Prevention of Human Trafficking The office of Strategic Communication printed a double-sided Anti-Human Trafficking poster in color for the field inspectors to pass out during their inspections. Each side of the poster has a different design so the licensees can choose which design they prefer. These posters will be more noticeable by the public. Mini Salon Round Ups Field staff in the East, North and South Regions have completed 51 mini-salon round-ups throughout Texas, completing approximately 2863 inspections this fiscal year so far. Outreach Public Information Officer Brenda Flores-Dollar and Communication Specialist Doug Van Pelt accompanied Field Inspector Ginette Devastey on several nail and hair salons inspections in the Austin area. This gave Brenda and Doug insight on the inspection procedures. Personnel Update Sharon Hollins joined Field Inspections in the North Region on May 1, 2018. Sharon is a veteran with experience with other state agencies. We are happy to welcome her to our TDLR family. South Region Manager, Jennifer Harless accepted a new position as TDLR s Strategic Response Coordinator in the RPM division. In her new role, Jennifer will coordinate with 2

TDLR s efforts in combatting human trafficking. Jennifer will also coordinate TDLR s response in emergencies and natural disasters. We look forward to working with Jennifer in her new capacity! An internal listing for the Field Inspections Region Manager position has been posted through May 4, 2018. 3

Inspection Statistics Barber Barber Establishments Dual Establishments Barber Mini-Shops Dual Mini-Shops Barber Program Totals FY 2018 FY 2017 FY 2018 FY 2017 FY 2018 FY 2017 FY 2018 FY 2017 FY 2018 FY 2017 SEPT 123 131 149 158 23 5 12 2 307 296 OCT 182 124 171 134 12 1 9 1 374 260 NOV 179 110 165 115 11 0 18 0 373 225 QTR 1 484 365 485 407 46 6 39 3 1054 781 DEC 95 105 108 120 1 6 4 10 208 241 JAN 173 144 215 168 19 10 12 5 419 327 FEB 209 118 202 135 21 17 13 8 445 278 QTR 2 477 367 525 423 41 33 29 23 1072 846 MAR 284 152 296 195 47 7 55 13 682 367 APR 130 142 7 16 295 MAY 121 159 7 6 293 QTR 3 284 403 296 496 47 21 55 35 682 955 JUNE 155 174 10 8 347 JUL 146 189 15 6 358 AUG 126 164 46 75 411 QTR 4 427 527 71 89 1116 Year to Date/ Year End 1245 1562 1306 1853 134 131 123 150 2808 3698 ɬBarber Schools Inspections were transferred to the Education and Examination Division as of September 1, 2015 Barber Schools were transferred back to Field Inspections on March 1, 1018 4

Inspection Statistics Barber Schools Barber Schools FY 2018 SEPT OCT NOV QTR 1 DEC JAN FEB QTR 2 MAR 19 APR MAY QTR 3 19 JUNE JUL AUG QTR 4 Year to Date/ Year End 19 5

ADVISORY BOARD ON BARBERING MAY 21 ST, 2018 RECENT ACCOMPLISHMENTS EDUCATION, EXAMINATION, & SCHOOL SERVICES Student Hour and Enrollment Automatic Reporting System (SHEARS) SHEARS updates and improvements were made to ensure that schools only enroll students in course types which have been approved by the department. An instructional video has been created for schools which will be available on our website. Search Barber and Cosmetology School Approved Curriculum The foundation of TDLR is based on the importance of our core values. We are proud to offer a new service to the public which focuses on customer service, innovation and open and free communication. We now have available an option for future students to search for a specific course type in Barbering or Cosmetology. Future students and parents will be able to search by city for schools in the area and find the approved courses the schools have to offer. Barbering first page https://www.tdlr.texas.gov/barbers/barbers.htm Cosmetology first page https://www.tdlr.texas.gov/cosmet/cosmet.htm Search Data Page - https://www.tdlr.texas.gov/verify.htm Examination Review Committee (ERC) Updates Examination Staff attended the Barber ERC from February 19 th 21 st, 2018 and the Barber/Cosmetology Instructor ERC on February 21 st, 2018 to review poorly performing items, reference question items, and review new question items. PUBLIC OUTREACH The Education Liaison, Rebecca Armas gave a legislative update at the Texas Community College Teachers Association (TCCTA) in Frisco March 1 st 3 rd, 2018. Education Liaison, Rebecca Armas at the March TCCTA.

BARBER STATISTICS AND TRENDS BARBER EXAMINATION STATISTICS (AS OF MARCH 31 ST, 2018) 2018 SEP OCT NOV Q1 DEC JAN FEB Q2 MAR APR MAY Q3 JUN JUL AUG Q4 TOT Pass 200 247 233 680 195 177 272 644 274 274 0 1,598 Fail 160 195 163 518 144 119 166 399 193 193 0 1,110 Total 360 442 396 1198 309 296 438 1043 467 467 0 2,708 Rate 55.6% 55.9% 58.8% 56.8% 63.1% 59.8% 62.1% 61.7% 58.7% 0.0% 0.0% 58.7% 0.0% 0.0% 0.0% 0.0% 59.0% 2017 SEP OCT NOV Q1 DEC JAN FEB Q2 MAR APR MAY Q3 JUN JUL AUG Q4 TOT Pass 168 216 204 588 190 193 196 579 237 222 211 670 208 210 192 610 2,447 Fail 135 147 150 432 113 111 129 353 144 159 148 451 137 138 157 432 1,668 Total 303 363 354 1020 303 304 325 932 381 381 359 1,121 345 348 349 1042 4,115 Rate 55.4% 59.5% 57.6% 57.6% 62.7% 63.5% 60.3% 62.1% 62.2% 58.3% 58.8% 59.8% 60.3% 60.3% 55.0% 58.5% 59.5% 2016 SEP OCT NOV Q1 DEC JAN FEB Q2 MAR APR MAY Q3 JUN JUL AUG Q4 TOT Pass 137 195 165 497 177 143 193 513 201 200 211 612 194 199 193 586 2,208 Fail 101 97 95 293 80 87 103 270 112 117 89 318 154 124 128 406 1,287 Total 238 292 260 790 257 230 296 783 313 317 300 930 348 323 321 992 3,495 Rate 57.6% 66.8% 63.5% 62.9% 68.9% 62.2% 65.5% 65.5% 64.2% 63.1% 70.3% 65.8% 55.7% 61.6% 60.1% 59.1% 63.2% BARBER CURRICULUM STATISTICS (AS OF MARCH 31 ST, 2018) 2018 SEP OCT NOV Q1 DEC JAN FEB Q2 MAR APR MAY Q3 JUN JUL AUG Q4 TOT Curriculum Approvals Issued 25 17 10 52 0 38 11 49 46 46 0 147

EXAMINATION LICENSE TYPES STATISTICS FY 2018 (AS OF MARCH 31 ST, 2018) SEPT OCT NOV 1 ST QUARTER DEC JAN - FEB 2 ND QUARTER LICENSE TYPE PASS FAIL TOTAL RATE LICENSE TYPE PASS FAIL TOTAL RATE CLASS A WRITTEN 346 472 818 42.30% CLASS A WRITTEN 334 369 703 47.51% CLASS A PRACTICAL 310 29 339 91.45% CLASS A PRACTICAL 295 20 315 93.65% MANICURIST WRITTEN 0 1 1 0.00% MANICURIST WRITTEN 0 0 0 0.00% MANICURIST PRACTICAL 1 0 1 100.00% MANICURIST PRACTICAL 0 1 1 0.00% TECHNICIAN WRITTEN 1 0 1 100.00% TECHNICIAN WRITTEN 0 0 0 0.00% TECHNICIAN PRACTICAL 0 0 0 0.00% TECHNICIAN PRACTICAL 0 0 0 0.00% HAIRWEAVING WRITTEN 1 1 2 50.00% HAIRWEAVING WRITTEN 0 0 0 0.00% HAIRWEAVING PRACTICAL 0 0 0 0.00% HAIRWEAVING PRACTICAL 1 0 1 100.00% TECH/MANI WRITTEN 1 0 1 100.00% TECH/MANI WRITTEN 0 0 0 0.00% TECH/MANI PRACTICAL 1 0 1 100.00% TECH/MANI PRACTICAL 0 0 0 0.00% TECH/HAIRWEAV WRITTEN 0 0 0 0.00% TECH/HAIRWEAV WRITTEN 0 0 0 0.00% TECH/HAIRWEA PRACTICAL 0 0 0 0.00% TECH/HAIRWEA PRACTICAL 0 0 0 0.00% INSTRUCTOR WRITTEN 12 15 27 44.44% INSTRUCTOR WRITTEN 5 7 12 41.67% INSTRUCTOR PRACTICAL 7 0 7 100.00% INSTRUCTOR PRACTICAL 9 2 11 81.82% TOTAL 680 518 1,198 56.76% TOTAL 644 399 1,043 61.74% MAR APR MAY 3 RD QUARTER JUN JUL AUG 4 TH QUARTER LICENSE TYPE PASS FAIL TOTAL RATE LICENSE TYPE PASS FAIL TOTAL RATE CLASS A WRITTEN 147 178 325 45.23% CLASS A WRITTEN CLASS A PRACTICAL 117 8 125 93.60% CLASS A PRACTICAL MANICURIST WRITTEN 0 0 0 0.00% MANICURIST WRITTEN MANICURIST PRACTICAL 0 0 0 0.00% MANICURIST PRACTICAL TECHNICIAN WRITTEN 0 0 0 0.00% TECHNICIAN WRITTEN TECHNICIAN PRACTICAL 0 0 0 0.00% TECHNICIAN PRACTICAL HAIRWEAVING WRITTEN 0 0 0 0.00% HAIRWEAVING WRITTEN HAIRWEAVING PRACTICAL 0 0 0 0.00% HAIRWEAVING PRACTICAL TECH/MANI WRITTEN 0 0 0 0.00% TECH/MANI WRITTEN TECH/MANI PRACTICAL 0 0 0 0.00% TECH/MANI PRACTICAL TECH/HAIRWEAV WRITTEN 0 1 1 0.00% TECH/HAIRWEAV WRITTEN TECH/HAIRWEA PRACTICAL 0 0 0 0.00% TECH/HAIRWEA PRACTICAL INSTRUCTOR WRITTEN 6 6 12 50.00% INSTRUCTOR WRITTEN INSTRUCTOR PRACTICAL 4 0 4 100.00% INSTRUCTOR PRACTICAL TOTAL 274 193 467 58.67% TOTAL

ADVISORY BOARD ON BARBERING Enforcement Division Staff Report May 21, 2018 Case Highlights Case No. BAR20170014814 On July 31, 2017, the Executive Director signed an agreed order that finalized the settlement agreement between the Department and Moises A. Rodriguez (Respondent) d/b/a LMV Cutz. As part of this negotiated settlement, Respondent accepted liability for the following violations: Allowing three unlicensed individuals to perform barbering on the premises of LMV Cutz (three separate violations); and Failing to properly clean and disinfect multi-use implements. To resolve these violations, Respondent agreed to pay the Department an administrative penalty of $3,750. Case Nos. BAR20170006922 and BAR20170009127. On September 18, 2017, the Executive Director signed an agreed order that finalized the settlement agreement between the Department and TBES, Inc. d/b/a Texas Barber College. Both cases alleged the same violation: that Respondent claimed a former student owed a debt for tuition earned but not paid, when in fact it was the school that owed the student a refund of her outstanding tuition. As part of the negotiated settlement that resolved both cases, Respondent agreed to: Adopt the Department s tuition refund calculation method in all tuition refund calculations going forward, Refund each student the amount due; and Pay the Department an administrative penalty of $3,000. Enforcement Division 1 May 21, 2018

Case No. BAR20170010827 On July 11, 2017, the Executive Director signed an agreed order that finalized the settlement agreement between the Department and Julio Valentino Villarreal d/b/a Tino s Cuts. As part of this negotiated settlement, Respondent accepted liability for the following violation: Allowing two unlicensed individuals to perform barbering on the premises of Tino s Cuts. The violation alleged in this case is Respondent s second violation of the Department s law and rules. Specifically, as part of an agreed order signed on March 1, 2015, Respondent admitted to allowing an unlicensed individual perform barbering on the premises of Tino s Cuts, and to operating a business at which barbering was performed without a shop license. This agreed order assessed a $1,800 penalty against Respondent, which he paid in full. Since prior violations increase the penalties sought in subsequent actions, to resolve these most recent violations, Respondent agreed to pay an administrative penalty of $3,750. Case No. BAR20170010544 On July 26, 2017, the Executive Director granted the Department s Motion for Default against Julia S. Santayygo (Respondent) d/b/a Jade Beauty Salon. The default order found Respondent liable for: Allowing an unlicensed individual to perform barbering on the premises of Jade Beauty Salon; and Failing to ensure that all representatives of Jade Beauty Salon cooperated with the Department Inspector during the inspection. The default order assessed an administrative penalty of $3,000. Enforcement Division 2 May 21, 2018

Key Statistics for Fiscal Year 2018 Shown below are key statistics for the Barbering program and for all TDLR programs combined through March for Fiscal Year 2018. Statistic BAR TDLR Number of cases opened: 415 5,772 Number of cases resolved: 501 5329 Number of Agreed Orders: 99 757 Total amount of penalties assessed: $262,700 $1,845,325 Total amount of penalties collected: $105,182.50 $766,398 Enforcement Division 3 May 21, 2018

New Division Name & Leadership REGULATORY PROGRAM MANAGEMENT DIVISION REPORT Barber Advisory Board Meeting May 21, 2018 The name of the Division has changed from Compliance to the Regulatory Program Management Division (RPM). David Gonzales is our new Director of RPM and Lee Parham is our new Deputy Director of RPM. Outreach & Projects Elizabeth Perez and Marinela La Fleur represented the agency at The Image Expose, November 10 th 11 th, 2017 in Dallas. Elizabeth and Marinela answered questions and provided information to industry attendees. Elizabeth, Marinela, and David Gonzales participated in the PSI Cosmetology and Barber Examination Review Committees (ERC), February 19 th 23 rd, 2018. All ERCs have been held in Austin. Elizabeth and Marinela will participate PSI Cosmetology and Barber ERCs examination reviews in June 2018. Marinela and Don Vera represented the agency at RDA Beauty Show April 8 th 9 th, 2018 in Dallas. Marinela and Don answered questions and provided information to industry attendees. Marinela, Irma Mendoza, and Keitha Chester represented the agency at the Armstrong McCall Fashion Focus show in Galveston, April 29 th 30 th, 2018. Marinela, Irma, and Keitha answered questions and provided information to industry attendees. Information provided at the trade shows include; license renewals, the agency s Human Trafficking initiative, continuing education requirements and any other assistance asked of us. Facebook and Twitter are also to let the industry know we are in attendance and to increase our interaction with participants. Elizabeth and Marinela continue to assist Enforcement, Field Inspections, Licensing and Customer Service with questions that arise during investigations, inspections, as well as addressing daily industry inquiries and emails.

Upcoming Trade Shows REGULATORY PROGRAM MANAGEMENT DIVISION REPORT Barber Advisory Board Meeting May 21, 2018 The Image Expose: May 20 th 21 st in Houston. Foundation for Advancement of Careers & Technical Education (FACTED) Conference: July 8 th 12 th in Galveston Texas Industrial Vocational Association (TIVA) Conference: July 15 th July 21 st in Irving.