HealthPartners MSHO (HMO SNP) Enrollment Form

HealthPartners MSHO (HMO SNP) Enrollment Form HealthPartners Enrollment Telephone Numbers 952-883-5050 or 877-713-8215. TTY for the hearing impaired at 952-883-6060 or 800-443-0156. The call is free. HealthPartners Member Services Telephone Numbers for Medical and Prescription Drug questions: 952-967-7029 or 888-820-4285. TTY for the hearing impaired at 952-883-6060 or 800-443-0156. The call is free. From October 1 through February 14, we take calls from 8 a.m. to 8 p.m., seven days a week. You ll speak with a representative. From February 15 to September 30, call us 8 a.m. to 8 p.m. Monday through Friday to speak with a representative. On Saturdays, Sundays and Federal holidays, you can leave a message and we ll get back to you within one business day. You can speak to someone about getting this information for free in other languages. Call the Member Services numbers above. The call is free. Return the completed form to HealthPartners. HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance Program (Medicaid) to provide benefits of both programs to enrollees. Enrollment in HealthPartners depends on contract renewal. This information is available in other forms to people with disabilities by calling 952-967-7029 (voice) or 888-820-4285 (toll free), 952-883-6060 (TTY), 800-443-0156 (toll free TTY), 7-1-1, or through the Minnesota Relay direct access numbers at 800-627- 3529 (TTY, Voice, ASCII, hearing carry over), or 877-627-3848 (Speech to Speech relay service). H2422_87630 Approved 1/15/2015 MSHO 2015 LB American Indians can continue or begin to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For enrollees age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral. HealthPartners has a Model of Care approved by the National Committee for Quality Assurance (NCQA) and Minnesota until 2017 based on a review of HealthPartners Model of Care. white copy HealthPartners pink copy Member H2422_91993 Approved 9/24/2015 7768 (10/15)

Riverview Membership Accounting, MS21103R P.O. Box 9463 Minneapolis, MN 55440 Fax: 952-853-8746 Office Use Only: Date: Name of Authorized Sales Person HealthPartners MSHO (HMO SNP) Enrollment Request Form To join HealthPartners MSHO, you must have Medicare Part A, Medicare Part B, and Medical Assistance (Medicaid), and be age 65 or over and live in HealthPartners MSHO service area. Tell us about yourself: 1 Name: (first, middle, last) 2 Date of birth: ( / / ) M M D D Y Y Y Y Sex: Female Male 3 Phone number: ( ) - Another phone number (Optional): ( ) - Email address (Optional): 4 Address where you live (P.O. Box is not allowed): City: State: ZIP code: County: 5 Address where you get mail (if different from where you live): City: State: ZIP code: County (Optional): 6 Do you need an interpreter? Yes No If YES, circle correct language below. 01 Spanish 02 Hmong 03 Vietnamese 04 Khmer (Cambodian) 05 Lao 06 Russian 07 Somali 08 ASL (American Sign Language) 10 Arabic 11 Serbo-Croatian/Bosnian 12 Oromo 98 Other 1

Tell us where you want to get health care services: 7 Name of the primary care clinic/care system you are choosing: Primary care clinic/care system provider ID number found in Primary Care Network Listing Name of the Dental clinic you are choosing: Dental clinic ID number found in Primary Care Network Listing Tell us about your Medicare and Medical Assistance (Medicaid) coverage: Fill in your Medicare and Minnesota Health Care Program (MHCP) information below. You can find Medicare information on your red, white, and blue Medicare card or in a letter from Social Security or the Railroad Retirement Board. Also, please put your Minnesota Health Care Program ID number as it appears on the front of your card. 8 Minnesota Health Care Programs (MHCP) SAMPLE ONLY Name: Medicare Claim Number Sex - - Is Entitled To Effective Date Member ID Number: Member Name: HOSPITAL (Part A) MEDICAL (Part B) 2

Other personal information: 9 Do you have End-Stage Renal Disease (ESRD)? Yes No If yes and you ve had a successful kidney transplant and/or no longer need regular dialysis, please attach a note from your doctor. 10 Do you live in a long-term care facility? Yes No If yes, fill in the information below: 11 Name of the facility: Phone number: ( ) - 12 Do you work? Yes No Are you married? Yes No Does your spouse work? Yes No Your health coverage including your prescription drug coverage: Some people have other health insurance or drug coverage through private insurance, TRICARE, Employers, Unions, Veterans Affairs, or the State Pharmaceutical Assistance Programs. 13 Do you have other health coverage? Yes No If yes, fill in the information below: 14 Name of your plan (and employer, if applicable): Group number: ID number: If you have health coverage from an employer or union right now, you or your dependents could lose that coverage when you join HealthPartners MSHO. Your employer or union can give you more information about your coverage. If you have questions, talk with the person in your office who takes care of benefits. 3

Please read the information on page 5 and sign below. When you sign this form, it means that you understand: Name of Applicant (Please print) Signature Today s Date If you are the authorized representative, you must sign above and provide the following information. Name (Print) Relationship to Enrollee Address (Print) Telephone Number 4

HealthPartners has a contract with the federal I understand that if a sales agent, broker, or other government and with the State of Minnesota. individual employed by or contracted with HealthPartners is helping me, HealthPartners may The health services I get with my new plan pay that person when they enroll me. may be different than the services I had before. By joining HealthPartners, I know that I must keep Medicare Part A and Part B and HealthPartners may share my information with Medical Assistance (Medicaid). Medicare and Medical Assistance (Medicaid) and I can be in only one Medicare plan at a time. other plans as necessary for treatment, payment, and health care operations. By joining HealthPartners MSHO, I will end my enrollment in another Medicare health or I can choose to leave HealthPartners MSHO at prescription drug plan. any time. I understand that I will be enrolled in HealthPartners MSHO through the last day of the I must tell Medicare and Medical Assistance month. I understand that I will be automatically (Medicaid) about any prescription drug enrolled in the Minnesota Senior Care Plus coverage that I have or may get in the future. (MSC+) plan, which will cover my Medical Assistance (Medicaid) benefits. If I request in If I move, I need to tell my County Worker. writing, I will be enrolled in my previous MSC+ As a member of HealthPartners, I have the plan. right to appeal if I don t agree with If I obtain a medical spenddown while enrolled in HealthPartners decisions about payment or HealthPartners MSHO and do not pay it to the services. State, I will be disenrolled from HealthPartners I understand that HealthPartners MSHO MSHO. Member Handbook (Evidence of Coverage) If I am now getting Elderly Waiver services includes the rules I must follow. through the county, I am aware that my case HealthPartners doesn t usually cover people manager may be replaced by a different county while they re out of the country except under case manager or a health plan care coordinator. limited circumstances. I know that HealthPartners may share my On the date HealthPartners MSHO coverage information including my prescription drug begins, I must get my health care from information with Medicare and Medical HealthPartners doctors, except for emergency Assistance (Medicaid). They may release it for or urgently needed care, out-of-area dialysis or research and other purposes, as allowed by if I get HealthPartners approval to see other Federal statutes and regulations. providers in some circumstances. The information on this form is correct to the best HealthPartners MSHO will cover my health of my knowledge. I understand that if I care with HealthPartners doctors and other intentionally provide false information on this providers as outlined in the Member Handbook form, I ll be disenrolled from HealthPartners (Evidence of Coverage). I can read the MSHO. Member Handbook (Evidence of Coverage) to My signature (or my authorized representative s see what services are covered. signature) on this form means that I ve read and If I need to see a doctor or other provider who understood this form. If an authorized is not in HealthPartners, I may need prior representative signs, the person s signature means authorization or I may have to pay out of that he or she is authorized under State law to pocket for the services I get. complete this enrollment, and documentation of this authority is available upon request from Medicare and/or Medical Assistance (Medicaid). 5

Instructions For filling out the HealthPartners MSHO Enrollment Form Please print as neatly as possible. Please fill in the following information by the numbered line on your enrollment form. 1 Name: Write your name (first name, middle initial, last name). 2 Date of birth: Sex: 3 Phone number: Another phone number: Email address: Write the month, day, and year you were born. Check the box indicating if you are male or female. Write the telephone number where you can be reached during the day. Write another phone number where you can be reached. Write the email address. 4 Address where you live: Write the permanent address where you live, including street address, city, county, state, and zip code (no P.O. boxes). 5 Address where you get mail (if different from where you live): Write the address where you receive your mail, if different from where you live. 6 Do you need an interpreter? Check Yes or No. If you answer Yes, circle the code of the language needed on the list. 7 Name of the primary care clinic/care system you are choosing: Code for the primary care provider, clinic, or health center you are choosing: Name of the Dental clinic you are choosing: Dental clinic ID number found in Primary Care Network Listing: 8 Medicare Claim Number: Hospital (Part A) Effective Date: Medical (Part B) Effective Date: Go to the health plan s Primary Care Network Listing in your information packet. Write the name of the primary care provider, clinic, or health center that you are choosing. Write the code of the primary care provider, clinic, or health center that you chose, located in the Primary Care Network Listing. Go to the health plan s Primary Care Network Listing in your information packet. Write the name of the Dental clinic that you chose. Write the clinic code for the Dental facility that you chose, located in the Primary Care Network Listing. Take out your Medicare card to complete this section. Write your Medicare number as it appears on your red, white, and blue card (not your Social Security card). Write in the effective date for Hospital (Part A) as it appears on your card. Write in the effective date for Medical (Part B) as it appears on your card. 6

Member Number: Member Name: 9 Do you have End-Stage Renal Disease (ESRD)? 10 Do you live in a long-term care facility? Write in the number as it appears on your Minnesota Health Care Programs card. Write in the name as it appears on your Minnesota Health Care Programs card. If you have End-Stage Renal Disease, check Yes. If you do not, check No. If you now live in a long-term care facility, such as a nursing home or ICF-DD, check Yes. If you do not, check No. 11 Name of the facility: If you answered Yes to the questions about living in a long-term care facility, write in the name of the facility and their phone number. 12 Do you work? Are you married? Does your spouse work? 13 Do you have other health coverage? 14 Name of your plan (and employer, if applicable): Group Number: ID number: If you are currently working, check Yes. If you are not working, check No. If you are currently married, check Yes. If you are not married, check No. If you checked Yes to Are you married?, check Yes if your spouse is currently working. If you are not married, check No. Some people have other health care coverage. If you have other health care coverage, check Yes. If you do not have other health care coverage, check No. If you have other health care coverage, write in the name of the other plan. If the other health care coverage is through an employer, write in the employer s name. Write in the group number from this plan. Write in your member ID number. Page 4 should be signed and filled out by you or your authorized representative. When the form is completed, mail or fax it to HealthPartners. Our address and fax number are on page 1. 7