New way of Working for companies in the digital age. Dominique Leroy 11 June 2016
The world is connected Anytime, Anyplace, Anywhere, Anyhow 68% of Belgians use internet on a daily basis 77% of people will go back home if they forgot their phone 150 daily interactions with mobile devices 35% of internet traffic is mobile 3 7 connected devices per user in 2020
People connecting with people >1.5Bio monthly active Facebook users 0.9Bio monthly active WhatsApp users 6.000 tweets sent every second >100Bio Emails are sent every day
People connecting with businesses 1/7 Belgian consumers spent 1 out of every 7 on online shopping in 2015 103 Average spending per online purchase by Belgian consumers in 2015 73% of Belgian consumers will have bought something online in 2015 4Bio E-commerce in Belgium
Now we re connecting every thing 65% of customers plan to buy smart home devices in the coming years 75% connected cars by 2020 >70% energy reduction when using smart street lights 50Bio connected things by 2020
Data analytics adds significant value Big volumes of connected objects Big volumes of generated data Big volumes of connected people We collect about 1 billion records per day
Machines will pave the way to radical society changes Robotics Machine learning Self-driven vehicles & connected drones
Software rules the world Scale at no cost Reaching 50 Mio users 75 years 38 years 13 years 4 years 3,5 years Market size up Programmer productivity up Technology cost down 35 days
Opportunities to drastically reinvent business models
Proximus enables digital economy Next Generation Networks Efficiencies for companies through digital Innovative solutions Educate and build trust for societal challenges in digital
CLOSED OPEN Balance sheet talent Partnership talent Borrowed talent Freelance talent Open source talent 14.000 employees Translations Finance Legal Accounting
The autonomous employee One Story for 14000 Employees impacting People Technology Workplace
Build Activity Based Working culture NWOW 80% we work where we perform at our best our activities Belgian organisations think flexible work increases productivity 71% of the employees having health issues worked at least 1 day from home 77% Belgian employees ask their organization to make work of a better work-life balance
74% of eligible people effectively work from home for 3,5 days/month Homeworkers are 24% more happy with their worklife balance Homeworkers are 5% more aligned with the strategy Homeworkers are 14% more able to take decisions to improve their work We save 25% deskpace in the towers, while saving on traffic time 65% of people with a management car opted for a green mobility plan 56% of team leaders see productivity growth We saved 40% on fuel and 1.639 parking spaces. Km/yr per management car decreased with 25%
The increasing importance of partnerships
Partnering to drive customer satisfaction 400.000 Swaps TV-decoders
Proximus driving a new ecosystem Bringing the market together - IOT.be Co-creation with partners and customers
Building the community: Hackaton
Proximus/iMinds: partnership on IoT research
Open innovation: Proximus EnCo platform Open Proximus as well as 3rd party assets to an ecosystem of partners to boost the development of Proximus inside solutions
HR challenges remain a focus point Training on transformation War for talent Social relations Insourcing Outsourcing
Europe has to look at changing labour market in its plan
While assuring level-playing field Improve level-playing field with foreign agile players Build predictable regulatory framework
Thank You dominique.leroy@proximus.com