Basic Emotional First Aid Crisis Response Training

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Arkansas Hospital Association In Collaboration with The Arkansas Crisis Response Team Presents Basic Emotional First Aid Crisis Response Training November 11-12, 2010 Jones Center, Springdale December 8-9, 2010 Hilton Garden Inn, Jonesboro March 16-17, 2011 Ouachita County Medical Center, Camden Intended Audience Administrators, Physicians, Psychologists, Pharmacists, Nurses, Physical Therapists, Social Workers, Technicians, Chaplains, Volunteers, CNAs, Facility and Maintenance Staff Also invited Emergency Management Personnel, First Responders and Community Volunteers www.arkhospitals.org

Basic Emotional First Aid Training This two day workshop emphasizes the fundamentals of crisis and trauma by providing techniques for peer-to-peer crisis intervention. Its goal is to provide emotional first aid and crisis response training to hospital professionals and support staff. Although the primary focus is on hospital employees, other interested disciplines are encouraged to participate. Objectives: Provide the fundamentals of trauma and its effects on emotional wellbeing. Provide skills to reduce acute emotional stress caused by the proximity of any emergency by using peer to peer crisis intervention. Provide an ongoing mechanism for emotional support to address acute, chronic and cumulative stress that are prevalent in high stress healthcare environments. Create the opportunity to incorporate emotional first aid assessments into healthcare Standard Operating Procedures. Two Day Agenda Day One 7:30 a.m. Registration Day Two 8:00 a.m. - 11:45 p.m. 8:00 a.m. - 11:45 p.m. Cultural, Values and Ethnicity in Crisis Introductions, Purpose and Overview Healthcare and First Responders Why Intervention? New London, TX Looking at Death, Dying and Spirituality Philosophy of Crisis Intervention Hospital and Community Solutions 11:45 a.m. - 12:30 p.m. Lunch (provided) 12:30 p.m. - 4:30 p.m. 11:45 a.m. - 12:30 p.m. Lunch (provided) 12:30 p.m. - 4:30 p.m. Crisis Intervention Skills Responding to Children and the Elderly Group Intervention Simulation Healthcare and Community Scenarios Applying the Intervention Model Applying Intervention Wrap-up Caregivers Emotional Health * Breaks throughout the training Wrap-up, Closing, Evaluations Arkansas Hospital Association will furnish a Jump Drive which includes: Trauma Handouts for Adults, Children, Elderly, Special Populations, Educators, Emergency Responders. Manuals on Mass Violence and Terrorism, Helping Children, Cultural Connections, Role of Culture in Children ARCRT Responder Newsletters Arkansas Voluntary Organizations Active in Disaster materials including Light Our Way

The Arkansas Crisis Response Team (ARCRT) The Arkansas Crisis Response Team is an all volunteer non-profit organization providing emotional first aid in the aftermath of a natural or manmade disaster. ARCRT has served Arkansas communities for more than 13 years. The 240-member team of professionals is comprised of healthcare professionals, faith-based organizations, educators, higher education professionals, law enforcement officers, fire and rescue responders, mental health professionals and victim advocates. What Is Being Said About ARCRT Training? One of the strengths the ARCRT brings to its work with victims is its interdisciplinary membership, drawing on the skills and gifts of many people bringing their professional expertise to the scene of a crisis. As a physician, there is a niche for my skills in this team effort that complements the others, and it gets me back to my roots in medicine roots that involve listening to the person in front of me. Steven L. Thomason, M.D., M.Div., Medical Director, Northwest Arkansas Circle of Life Hospice Crisis intervention is invaluable in a hospital setting where the staff is routinely under high amounts of job related stress. This is especially true after intense or difficult cases, as well as periodically, to deal with never-ending chronic stressors that are part of our day to day jobs. Sandy Pryor, Director of Emergency Services, Baptist Health Medical Center, Little Rock As a member of the Arkansas Crisis Response Team, it is very rewarding to be able to give back to communities and, in particular, other hospitals during their time of need. It is also very beneficial to have the skills necessary to handle a crisis in the event that something were to happen at any of our own facilities. Jennifer Lang, PhD, Administrator, Methodist Behavioral Hospital I recommend the ARCRT training which provides skills in emotional first aid. The training in crisis response is invaluable for everyone in the health professions even if they never serve on a response team. Being on a response team has also been one of my most rewarding and humbling experiences as a physician. Joanna Seibert, M.D., Professor of Radiology and Pediatrics, Arkansas Children s Hospital and UAMS Training Faculty Jennifer Lang received her PhD in Clinical Psychology from the University of Tulsa. She has been employed by Tulane University School of Medicine in New Orleans, Louisiana as a child psychologist and as Assistant Professor of Psychiatry and Neurology and has extensive experience with both adult and child populations. She is a certified crisis responder for the state of Arkansas and has responded to multiple local and national disasters. Dr. Lang is the hospital administrator for Methodist Behavioral Hospital in Maumelle, Arkansas. Rev. Msgr. Jack D. Harris was ordained as a Catholic priest in 1974 and holds a Masters Degree in Divinity. He is currently the ARCRT Chaplain and Vice-Chair of the Ethics Committee. Jack began direct crisis intervention as a pastor in Jonesboro during the Westside Middle School shootings. Since then he has responded to a wide variety of disasters including fatal fires, shootings, industrial accidents, tornadoes, line of duty death, hurricanes and suicides. Jack led the first Arkansas team to New Jersey following the World Trade Center disaster. In 2004, Jack was team leader in the aftermath of the four Florida hurricanes. His leadership was called on again in 2005 when he led a team to the Mississippi Gulf Coast. Because of his expertise in death and dying, Jack has led teams that involved high profile homicides.

Training Faculty (cont.) Ginger Bankston Bailey is the ARCRT Executive Director. She holds a Master of Business Administration and has been in victim advocacy and crisis intervention for more than 18 years. Ginger authored and compiled the National Association of Crime Victim Compensation Board s Mass Casualty Protocol Second Edition Lessons Learned from September 11, 2001. Ginger serves as Bioterrorism Coordinator for Methodist Behavioral Hospital and is the Exercise and Drill Co-Chair for the Metropolitan Hospital Emergency Management Council. In 2005, Ginger was selected to lead the NOVA Advance Team to the Mississippi Gulf Coast in the aftermath of Hurricane Katrina where she set up deployment sites in FEMA Disaster Recovery Centers and the Salvation Army. Captain Dale Saffold is Troop J Commander for the Arkansas State Police which is headquartered in Clarksville, AR. Dale is the current president of the FBI National Academy Associates, Inc. He serves on the Arkansas Wireless Information Network [AWIN] Board of Directors that created a statewide communication network for emergency responders, healthcare and communities. Dale s dedication to crisis intervention has resulted in a highly skilled Arkansas State Police Crisis Response Team that operates under the umbrella of the ARCRT. Dale has assisted with interventions involving law enforcement agencies after a line of duty shooting or death. Dale serves on the ARCRT Board of Directors and is a current officer on the Executive Committee. Rev. Dr. Stan Wilson holds a Doctor of Ministry degree in Pastoral Care and Counseling from Midwestern Baptist Theological Seminary in Kansas City, Missouri, and a Master of Divinity degree from Southwestern Baptist Theological Seminary in Fort Worth, Texas. Stan currently serves as the Director of Pastoral Care for Baptist Health and has served as faculty, adjunct faculty, or as field supervisor for several colleges and seminaries. He has expertise in grief, bereavement, counseling skills, and crisis intervention. Stan is experienced in call-outs and has facilitated many interventions nationally and within Arkansas. He has implemented crisis response interventions within the Baptist Healthcare System. Stan has served on the ARCRT Executive Committee and Board of Directors. Workshop Locations November 11-12, Jones Center, 922 East Emma Avenue, Springdale, 479-756-8090 December 8-9, Hilton Garden Inn, 2840 South Caraway, Jonesboro, 870-931-7727 March 16-17, 2011, Ouachita County Medical Center, 638 California Avenue Southwest, Camden, 870-836-1000 Continuing Education Certificates of attendance with clock hours will be issued to all registrants attending this conference. 13.5 nursing contact hours will be awarded to nurses attending the entire 2-day event. Partial CNE will NOT be awarded. The Arkansas Hospital Association is an approved provider of continuing nursing education by Arkansas Nurses Association, an accredited approver by the American Nurses Credentialing Center s COA.

Arkansas Hospital Association Basic Emotional First Aid: Crisis Response Every Time Registration Form Organization Address City State Zip Telephone FAX Date & Location That you Plan on Attending Jones Center, Springdale: November 11-12, 2010 Hilton Garden Inn, Jonesboro: December 8-9, 2010 Ouachita County Medical Center, Camden: March 16-17, 2011 Registration Fee Registration fee includes printed materials, refreshments and lunch for BOTH days. Individual Participant: $205 per participant Team of 3 or More: $185 per participant (All teams must register at the SAME time to receive the discounted fee) Method of Payment Check Enclosed (Please make checks payable to: Arkansas Hospital Association) Credit Card: VISA MasterCard Cardholder s Name: Cardholder s Number: Exp. Date: Cardholder s Signature: 2 Ways to Register FAX: 501-224-0519 Mail: Anna Sroczynski, Registrar Arkansas Hospital Association 419 Natural Resources Drive Little Rock, AR 72205 501-224-7878 Refunds and Cancellations If cancellations are received in writing five business days prior to the date of the workshop, 50% of the registration fee is refundable. Registrants who cancel the day of the program or fail to attend must pay the entire fee. Substitutions, however, are permitted. Registrations that are phoned in or faxed are subject to the same cancellation policy.