Patient Blood Management Certification Revisions

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Issued October 3, 07 Patient Blood Management Certification Revisions Patient Blood Management (PBM) Certification Program Assessments: Internal and External (PBMAM) Chapter Standard PBMAM. The program reports on its performance. PBMAM. The report shall include the following, at a minimum: - Overall program effectiveness and opportunities for improvement. - Allogeneic transfusion rates by service line and/or procedure type. - Use and efficacy of preoperative anemia management interventions. - Component usage and discard, and cause(s) of waste. - Appropriateness of allogeneic transfusion by service line and/or procedure type. - Adoption of patient blood management techniques. - Effectiveness of the emergency/massive transfusion processes and appropriateness of activation and timeliness of delivery of blood and components. - Customer satisfaction (for example, patients, physicians, administrators). - Compliance with recommendations made by the program. - Suspected transfusion-associated adverse events and adverse events associated with the failure to transfuse when appropriate. PBMAM. The report shall include the following, as required for the program s activity level: - Overall program effectiveness and opportunities for improvement. - Allogeneic transfusion rates by service line and/or procedure type. - Use and efficacy of preoperative anemia management interventions. - Component usage and discard, and cause(s) of waste. - Appropriateness of allogeneic transfusion by service line and/or procedure type. - Effectiveness of the emergency/massive transfusion processes and protocols. - Compliance with recommendations made by the program. - Suspected transfusion-associated adverse events and adverse events associated with the failure to transfuse. - Program performance goals for next reporting period. Page of 4 Friday, Sep 9 07 07 The Joint Commission

Documents and Records (PBMDR) Chapter Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMDR. The program has a process for document control. PBMDR. The program shall have a process for document control that includes the following elements: A master list of documents, including policies, processes, procedures, labels, and forms that relate to these PBM standards. PBMDR. The program shall have a process for document control that includes the following elements: - A master list of documents, including policies, processes, procedures, labels, and forms that relate to these PBM standards - Use of standardized formats for all policies, processes, procedures, and forms. Additional procedures (such as those in an operator s manual) may be incorporated by reference - Review and approval of new and revised documents before use - Review of each policy, process, and procedure by an authorized individual at a minimum every years. - Use of only current and valid documents - Appropriate and applicable documents shall be available at all locations where activities essential to meeting these PBM standards are performed - Identification and appropriate archival of obsolete documents - Storage in a manner that preserves legibility and protects from accidental or unauthorized access, destruction, or modification PBMDR. The program shall have a process for document control that includes the following elements: Use of standardized formats for all policies, processes, procedures, and forms. Additional procedures (such as those in an operator s manual) may be incorporated by reference. PBMDR. The program shall have a process for document control that includes the following elements: Review and approval of new and revised documents before use. 3 Page of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 PBMDR. The program shall have a process for document control that includes the following elements: Review of each policy, process, and procedure by an authorized individual at a minimum every years. 4 PBMDR. The program shall have a process for document control that includes the following elements: Use of only current and valid documents. 5 PBMDR. The program shall have a process for document control that includes the following elements: Appropriate and applicable documents shall be available at all locations where activities essential to meeting these PBM standards are performed. 6 PBMDR. The program shall have a process for document control that includes the following elements: Identification and appropriate archival of obsolete documents. 7 PBMDR. The program shall have a process for document control that includes the following elements: Storage in a manner that preserves legibility and protects from accidental or unauthorized access, destruction, or modification. 8 Page 3 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMDR.3 The program has a process for record retention. PBMDR.3 Before the destruction of the original records, the program shall have a process to ensure that copies of records are: - Verified as containing the original content. - Legible, complete, and accessible. 3 PBMDR.3 Before the destruction of the original records, the program shall have a process to ensure that copies of records are as follows: - Verified as containing the original content. - Legible, complete, and accessible. 3 Standard PBMDR.4 The program has a record system. PBMDR.4 The program shall include a method for managing patients who are unidentified at the time of presentation and a method to coordinate records once the patient is identified. 5 PBMDR.4 The record system shall allow the evaluation of outcomes of specific interventions associated with patient blood management, and to investigate adverse events. 6 PBMDR.4 The record system shall allow the evaluation of outcomes of specific interventions associated with patient blood management, and to investigate adverse events. 5 Page 4 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMDR.5 The program supports its information management systems. PBMDR.5 There shall be processes and procedures to support the management of information systems. (See also, EP ) PBMDR.5 There shall be processes and procedures to support the management of information systems. PBMDR.5 N/A Revision Type: New PBMDR.5 There shall be a process in place for linking patient records to those contained in the laboratory information system. 5 Standard The program retains records of program activities. (See also Appendix B) The following records are retained for a minimum of 5 years: Evaluations of competence. 6 The following records are retained for a minimum of 5 years: Evaluations of competence. 5 The following records are retained for a minimum of 5 years: Personnel records of all employees. 5 The following records are retained for a minimum of 5 years: Personnel records of all employees. 6 N/A Revision Type: New The following records are retained for a minimum of 5 years: Facility-defined educational requirements for individuals who order and/or transfuse blood. 7 Page 5 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 The following records are retained for a minimum of 5 years: Evaluation and participation in selection of suppliers of products and patient blood management related services. 7 The following records are retained for a minimum of 5 years: Evaluation and participation in selection of suppliers of products and patient blood management related services. 8 8 The following records are retained for a minimum of 5 years: Agreements. 9 The following records are retained for a minimum of 5 years: Agreements. The following records are retained for a minimum of 5 years: Review of agreements. 9 0 The following records are retained for a minimum of 5 years: Review of agreements. 0 The following records are retained for a minimum of 5 years: Validation of new or changed processes and procedures. The following records are retained for a minimum of 5 years: Validation of new or changed processes and procedures. The following records are retained for a minimum of 5 years: Review of patient blood management and utilization practices. The following records are retained for a minimum of 5 years: Review of patient blood management and utilization practices. The following records are retained for a minimum of 5 years: Patient blood management educational materials. 3 The following records are retained for a minimum of 5 years: Patient blood management educational materials. Page 6 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 3 The following records are retained for a minimum of 5 years: Review of quality control results for patient blood management related equipment and methods. 4 The following records are retained for a minimum of 5 years: Review of quality control results for patient blood management related equipment and methods. 4 The following records are retained for a minimum of 5 years: Review and approval of new and revised documents before use. 5 The following records are retained for a minimum of 5 years: Review and approval of new and revised documents before use. 5 The following records are retained for a minimum of 5 years: Biennial review of policies, processes, and procedures. 6 The following records are retained for a minimum of 5 years: Biennial review of policies, processes, and procedures. 6 The following records are retained for a minimum of 5 years: Identification and appropriate archival of obsolete documents. 7 The following records are retained for a minimum of 5 years: Identification and appropriate archival of obsolete documents. 7 The following records are retained for a minimum of 5 years: Description and evaluation of nonconformances. 8 The following records are retained for a minimum of 5 years: Description and evaluation of nonconformances. 8 The following records are retained for a minimum of 5 years: Reviews of results of internal and external assessments and associated corrective and preventive action. 9 The following records are retained for a minimum of 5 years: Reviews of results of internal and external assessments and associated corrective and preventive action. Page 7 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 9 The following records are retained for a minimum of 5 years: Implementation of changes to policies, processes, and procedures resulting from corrective and preventive action. 0 The following records are retained for a minimum of 5 years: Implementation of changes to policies, processes, and procedures resulting from corrective and preventive action. 0 The following records are retained for a minimum of 5 years: Corrective action. The following records are retained for a minimum of 5 years: Corrective action. The following records are retained for a minimum of 5 years: Preventive action. The following records are retained for a minimum of 5 years: Preventive action. The following records are retained for a minimum of years after retirement of the system: Implementation of new or modified software, hardware, or databases and modifications of existing software, hardware, or databases. 3 The following records are retained for a minimum of years after retirement of the system: Implementation of new or modified software, hardware, or databases and modifications of existing software, hardware, or databases. 3 The following records are retained for a minimum of years after retirement of the system: Information systems records that include the following: - Validation of system software, hardware, databases, and user-defined tables. - Fulfillment of applicable life-cycle requirements. - Numerical designation of system versions, if applicable, with inclusive dates of use. - Monitoring of data integrity for critical data elements. 4 The following records are retained for a minimum of years after retirement of the system: Information systems records that include the following: - Validation of system software, hardware, databases, and user-defined tables. - Fulfillment of applicable life-cycle requirements. - Numerical designation of system versions, if applicable, with inclusive dates of use. - Monitoring of data integrity for critical data elements. Page 8 of 4 Friday, Sep 9 07 07 The Joint Commission

Organization (PBMOR) Chapter Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMOR.3 The program defines the roles and responsibilities of the medical director. PBMOR.3 The medical director s responsibilities shall include, but not be limited to: - Leadership and oversight on clinical issues. - Consultative and support services on patient blood management matters that relate to the care and safety of patients. - Identification of program resources needed to conform to these PBM standards. - Communication of program results and opportunities for improvement to executive management and hospital staff at least annually. PBMOR.3 The medical director s responsibilities shall include, but is not limited to, the following: - Leadership and oversight on clinical issues. - Consultative and support services on patient blood management matters that relate to the care and safety of patients. - Identification of program resources needed to conform to these PBM standards. - Communication of program results and opportunities for improvement to executive management and hospital staff at least annually. Standard The executive management defines, oversees, and monitors the activities of the program. Note: A patient blood management program can be designated as a program activity level,, or 3. Depending on the designated activity level, the program shall be responsible for or have direct involvement with oversight and monitoring of the various activities defined in, EPs. (See also Appendix A) oversight and monitoring of the following activities: Evidence of institutional support for the patient blood management program at the executive level. oversight and monitoring of the following activities: Evidence of institutional support for the patient blood management program at the hospital administration level. Page 9 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 oversight and monitoring of the following activities: Assessment of potential need for blood usage. 6 oversight and monitoring of the following activities: Patient- or case-specific assessment of potential blood usage. 6 oversight and monitoring of the following activities: Identification and management of presurgical anemia before elective procedures for which type and screen or type and crossmatch is recommended. 8 oversight and monitoring of the following activities: Preprocedure optimization of patient coagulation function including discontinuation of medications and herbal supplements that impair coagulation function. 9 and Revised oversight and monitoring of the following activities: Preprocedure optimization of patient coagulation function including discontinuation of medications and herbal supplements that impair hemostasis. 8 0 and Revised oversight and monitoring of the following activities: Percentage of blood components wasted by component type (such as general red cells, rare unit red cells, general platelets, matched platelets, plasma, AB plasma, cryoprecipitate, and granulocytes) and cause (misordering, mishandling, not released in a timely manner, outdating in stock, etc). oversight and monitoring of the following activities: Percentage of blood components wasted by component type (such as red cells, rare unit red cells, platelets, matched platelets, plasma, AB plasma, cryoprecipitate, and granulocytes) and cause for wastage (misordering, mishandling, not releasing in a timely manner, outdating in stock, and so forth). 9 oversight and monitoring of the following activities: Minimize blood loss due to laboratory testing. 0 oversight and monitoring of the following activities: Minimize blood loss due to laboratory testing. Page 0 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 and Revised oversight and monitoring of the following activities: Process for identifying patients lacking identification. (See also PBMDR.5, EP ) oversight and monitoring of the following activities: Process for managing the blood needs of unidentified patients and resolving their identification. (See also PBMDR.5, EP ) 3 oversight and monitoring of the following activities: Processes to identify, prior to or upon admission, patients who may refuse transfusion under any circumstances. oversight and monitoring of the following activities: Processes to identify, prior to or upon admission, patients who may refuse transfusion under any circumstances. 4 oversight and monitoring of the following activities: Adverse events and incidents related to transfusion. 3 oversight and monitoring of the following activities: Adverse events and incidents related to transfusion. N/A Revision Type: New 4 oversight and monitoring of the following activities: Evidence-based-massivetransfusion protocol that includes treatment of massive blood loss. 7 oversight and monitoring of the following activities: Strategies to reduce blood loss and manage anemia and coagulopathy in nonsurgical patients. 7 oversight and monitoring of the following activities: Strategies to reduce blood loss and manage anemia and coagulopathy in non-operative patients. Page of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 N/A Revision Type: New 8 oversight and monitoring of the following activities: A formal program to care for patients who decline use of blood or blood-derived products. 8 and Revised oversight and monitoring of the following activities: Treatment of massive blood loss (massive transfusion) including timely delivery of proper ratios of blood components. 9 oversight and monitoring of the following activities: Identification and management of pre-surgical anemia before elective procedures for which type and screen or type and crossmatch is recommended. 9 oversight and monitoring of the following activities: Use of perioperative techniques consistent with current AABB Standards for Perioperative Autologous Blood Collection and Administration. 0 oversight and monitoring of the following activities: Use of perioperative techniques consistent with current AABB Standards for Perioperative Autologous Blood Collection and Administration. 0 oversight and monitoring of the following activities: An active program with evidence-based metrics and clinician feedback to ensure compliance with transfusion guidelines. oversight and monitoring of the following activities: An active program with evidence-based metrics and clinician feedback to ensure compliance with transfusion guidelines. oversight and monitoring of the following activities: A formal program to care for patients who decline use of blood or blood-derived products. Page of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMOR.5 The program defines the roles and responsibilities of the program team. PBMOR.5 The program shall include representatives from transfusion medicine, informatics, quality assurance, pharmacy, nursing, laboratory, and other departments that regularly transfuse or recommend the transfusion of blood products and components. PBMOR.5 The program shall include representatives from administration, transfusion medicine, informatics, quality assurance, pharmacy, nursing, laboratory, and other departments that regularly transfuse, provide recommendations, or have programmatic responsibility for the oversight of the transfusion of blood products. Standard PBMOR.8 The program has emergency operation policies, processes, and procedures. PBMOR.8 The program, in conjunction with the transfusion medicine department, shall ensure that blood conservation policies, processes, and procedures are used in the event of a disaster. 3 PBMOR.8 The emergency management plan, including emergency communication systems, shall be tested at defined intervals. 4 PBMOR.8 The emergency management plan, including emergency communication systems, shall be tested at defined intervals. 3 Page 3 of 4 Friday, Sep 9 07 07 The Joint Commission

Process Control (PBMPC) Chapter Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMPC.3 The program has patient blood management guidelines. PBMPC.3 The program shall establish evidence-based (when available) patient blood management guidelines for both adult and pediatric patients, specific to the hospital s patient population. PBMPC.3 The program shall establish evidence-based (when available) patient blood management guidelines specific to the hospital s patient population. Standard PBMPC.4 The program reviews patient blood management practices. PBMPC.4 The program shall review patient blood management practices in a prospective, concurrent, and/or retrospective manner. PBMPC.4 The program shall have a process for ongoing review of patient blood management practices. Page 4 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMPC.5 The program has educational materials. PBMPC.5 The program shall develop and distribute educational materials for hospital personnel and patients that: - Describe patient blood management. - Discuss the risks and benefits of transfusion of blood products and components and transfusion avoidance. - Review the alternatives to transfusion, including pharmacological therapies. PBMPC.5 The program shall develop and distribute educational materials for hospital personnel and patients that are as follows: - Describe patient blood management. - Discuss the risks and benefits of transfusion of blood products and components and transfusion avoidance. - Review the alternatives to transfusion, including pharmacological therapies. Standard PBMPC.6 The program has a quality control program. PBMPC.6 A program of quality control shall be established that is sufficiently comprehensive to ensure that patient blood management related equipment and methods function as expected. PBMPC.6 A program of quality control shall be established and is sufficiently comprehensive to ensure that patient blood management related equipment and methods function as expected. PBMPC.6 Results shall be reviewed and corrective action taken when appropriate. PBMPC.6 Quality control results shall be reviewed and corrective action is taken. Page 5 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard The program has guidelines for phlebotomy, transfusion orders, and for preand posttransfusion patient care. N/A Revision Type: New The program shall have defined guidelines for transfusion orders that include indications for transfusion. The program shall have guidelines for patient care in the pre- and posttransfusion settings. The program shall have guidelines for patient care in the pre- and posttransfusion settings. The program shall review, revise, or create the policies, processes, and procedures regarding pretransfusion testing. and Revised The program shall review, revise, or create the policies, processes, and procedures regarding pretransfusion testing consistent with the current edition of AABB Standards for Blood Banks and Transfusion Services. 3 Pretransfusion testing policies shall be consistent with the current edition of AABB Standards for Blood Banks and Transfusion Services. 3 The program shall review, revise, or create policies, processes, and procedures that minimize blood loss during phlebotomy for laboratory testing. 8 and Revised The program shall review, revise, or create policies, processes, and procedures that minimize blood volume collected for laboratory testing. 4 Page 6 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 The program shall create, review, and revise, as necessary, the policies, processes, and procedures to measure transfusion effectiveness and appropriateness. 4 The program shall create, review, and revise, as necessary, the policies, processes, and procedures to measure transfusion effectiveness and appropriateness. 5 The program shall implement transfusion guidelines and monitor adherence to these guidelines. 5 The program shall implement transfusion guidelines and monitor adherence to these guidelines. 6 Situations of overtransfusion or failure to transfuse when indicated shall be evaluated and root cause analysis performed. 6 and Revised Situations of over-transfusion, or when a failure to transfuse is identified, shall be evaluated and, if indicated, root cause analysis performed. 7 Data regarding adherence to transfusion guidelines shall be shared with executive management and department chairs at least quarterly and with the hospital executive and quality committees at least annually. 7 and Revised Data regarding adherence to patient blood management guidelines shall be shared with supervisory personnel at least quarterly and with the hospital administration and quality committees at least annually. 8 Page 7 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMPC.9 The program has procedures for preoperative or preintervention patient care. PBMPC.9 The program shall oversee and review: - The maximum surgical blood ordering schedule (MSBOS) or equivalent and update if needed. At a minimum, the MSBOS shall be reviewed biennially. - Procedures for identification of patients who refuse transfusion. - Procedures for identification of patients who may benefit from interventions intended to reduce the need for allogeneic transfusion and optimize transfusion safety. - The prescribing and ordering of appropriate blood components or transfusion-related pharmaceuticals (for example, factor concentrates, antifibrinolytics, hemostatic agents). PBMPC.9 The program shall oversee and review the following: - The maximum surgical blood ordering schedule (MSBOS) or equivalent and update if needed. At a minimum, the MSBOS shall be reviewed biennially. - Procedures for identification of patients who refuse transfusion. - Procedures for interventions to reduce the use of allogeneic transfusion. - The prescribing and ordering of appropriate blood components or transfusion-related pharmaceuticals (for example, factor concentrates, antifibrinolytics, hemostatic agents). PBMPC.9 For patients undergoing elective high blood loss procedures (maximum surgical blood ordering schedule requires type and crossmatch), the following shall be performed sufficiently in advance of the planned procedure to allow for successful treatment: - Evaluation and treatment of preprocedure anemia. - Assurance of safe and effective discontinuation of anticoagulants. - Assessment of bleeding risk. - Assessment of physiologic ability to tolerate anemia, iron deficiency, and coagulation systems stress. - Consideration and plan for allogeneic blood needs and their alternatives, including clinically indicated preoperative autologous blood donation, intraoperative blood recovery, acute normovolemic hemodilution, treating postoperative anemia with medications, and/or anemia tolerance. PBMPC.9 For patients undergoing elective surgery, the following shall be performed sufficiently in advance of the planned procedure to allow for successful treatment: - Evaluation and management of preprocedure anemia. - Assurance of safe and effective discontinuation of anticoagulants and/or platelet inhibitors. - Assessment of bleeding risk. - Assessment of physiologic ability to tolerate anemia, iron deficiency, and coagulation systems stress. - Consideration and plan for allogeneic blood needs and their alternatives, including clinically indicated preoperative autologous blood donation, intraoperative blood recovery, hemostatic agents, acute normovolemic hemodilution, treating postoperative anemia with medications, and/or anemia tolerance. Page 8 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 PBMPC.9 For patients undergoing emergent/urgent treatment, there shall be procedures for the following: - Identification of unknown patients. - Timely delivery of blood components. - Intraoperative and other mechanisms to stop bleeding. - Methods to safely reinfuse recovered blood. - Mechanisms to assess bleeding risk due to anticoagulants and protocols for rapid reversal of platelet inhibitors and anticoagulants, where applicable reversal agents are available. - Mechanisms to assess patients physiologic ability to tolerate anemia. 3 PBMPC.9 For patients undergoing emergent/urgent treatment, there shall be processes and/or procedures for the following: - Identification of unknown patients. - Assessment of patients physiologic ability to tolerate blood loss. - Timely delivery of blood components. - Interventions to stop bleeding. - Assessment of bleeding risk. - Consideration of directed interventions including hemostatic agents and protocols for rapid reversal of anticoagulants. - Assessment of safely recovering and reinfusing shed blood. 3 Standard PBMPC.0 The program has procedures to review intraoperative methods for patient blood management during surgery and invasive procedures. PBMPC.0 N/A Revision Type: New PBMPC.0 The program shall define and review methods for minimizing blood loss during surgery or invasive procedures. Standard PBMPC. The program oversees postoperative or postintervention patient care. PBMPC.0 The program shall oversee and review compliance with established patient blood management guidelines. PBMPC. The program shall oversee and review compliance with established patient blood management guidelines. Page 9 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMPC. The program has procedures for patients who do not require invasive procedures. PBMPC. The program shall oversee and review: - Procedures for identification of patients who refuse transfusion. - Procedures for identification of patients who may benefit from medications or treatments to reduce the need for allogeneic transfusion. - The prescribing and ordering of appropriate blood components or transfusion options. and Revised PBMPC. The program shall oversee and review the following: - Procedures for identification of patients who refuse transfusion. - Procedures for identification of patients who may benefit from medications or treatments to reduce the need for allogeneic transfusion. - The prescribing and ordering of blood components or alternatives to transfusion. Standard PBMPC.3 The program has processes and procedures for massive blood loss and emergent care. PBMPC. The program shall oversee and review the development of a protocol for managing massive blood loss and timely delivery of blood components for patients experiencing massive bleeding. and Revised PBMPC.3 The program shall have processes and procedures for managing massive blood loss and timely delivery of blood components for patients experiencing massive bleeding and other emergent situations. PBMPC. The program shall ensure compliance with the protocol for the management and delivery of blood components in a timely manner for patients experiencing massive blood loss. and Revised PBMPC.3 The program shall ensure compliance with the processes and procedures for the management and delivery of blood components for patients with emergency blood requirements, including massive blood loss. Page 0 of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMPC.4 The program reviews data from other service lines that affect the quality of the program s activities. PBMPC.3 The program shall obtain and review the following data at least quarterly (unless noted): - Blood component use. - Blood component wastage and outdating, including reasons for unused components. - Crossmatch to transfusion ratio. - Deviation from transfusion service procedures or protocols. - Transfusion reactions. - Use of intraoperative blood recovery equipment and quality control. - Informed consent for blood transfusion documentation. - Data on massive transfusion protocol effectiveness. - Blood infusion equipment (for example, IV pumps) and warmer(s) maintenance program (annually). - External assessment results (for example, AABB or equivalent accrediting body) (biennially). (See also PBMAM.3, EP ) and Revised PBMPC.4 The program shall obtain and review the following data at least quarterly (unless noted): - Blood component use. - Blood component wastage and outdating, including reasons for unused components. - Crossmatch to transfusion ratio. - Deviation from transfusion service procedures or protocols. - Transfusion reactions. - Use of intraoperative blood recovery equipment and quality control. - Informed consent for blood transfusion documentation. - Massive transfusion protocol use. - Blood infusion equipment (for example, IV pumps) and warmer(s) maintenance program (annually). - External assessment results (for example, AABB or equivalent accrediting body) (biennially). (See also PBMAM.3, EP ) Page of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Process Improvement Through Corrective and Preventive Action Standard PBMPI. The program has a process for corrective action. PBMPI. The process for corrective action of deviations, nonconformances, and complaints includes the following elements: - Description of the event. - Investigation of the cause. - Determination of the corrective action. - Evaluation to ensure that corrective action is taken and that it is effective. PBMPI. The process for corrective action of deviations, nonconformances, and complaints includes the following elements: - Description of the event - Investigation of the cause - Determination of the corrective action(s) - Implementation of correction action(s) - Evaluation to ensure that corrective action is taken and that it is effective PBMPI. The program shall monitor: - A provider s ordering practices. - Use of transfusion and/or alternatives. - Effectiveness of transfusions and/or alternatives. - Adverse events, including suspected transfusion reactions and other patient complications. 3 PBMPI. The program shall monitor the following: - A provider s ordering practices - Use of transfusion and/or alternatives - Effectiveness of transfusions and/or alternatives - Adverse events, including suspected transfusion reactions and other patient complications Note: These Findings shall be reported to the provider(s) by the medical director of the program. 3 PBMPI. Findings shall be given to the ordering provider(s) by the medical director of the program. 4 Page of 4 Friday, Sep 9 07 07 The Joint Commission

Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMPI.3 The program has a process for preventive action. PBMPI.3 The program shall have a process for preventive action that includes the following elements: Review of information including assessment results and complaints to detect and analyze potential causes of nonconformances. PBMPI.3 The program shall have a process for preventive action that includes the following elements: - Review of information, including assessment results and complaints, to detect and analyze potential causes of nonconformances - Determination of steps needed to respond to potential problems requiring preventive action - Initiation of preventive actions to respond to nonconformances and application of controls to monitor effectiveness PBMPI.3 The program shall have a process for preventive action that includes the following elements: Determination of steps needed to respond to potential problems requiring preventive action. PBMPI.3 The program shall have a process for preventive action that includes the following elements: Initiation of preventive action and application of controls to monitor effectiveness. 3 Page 3 of 4 Friday, Sep 9 07 07 The Joint Commission

Resources (PBMRS) Chapter Patient Blood Management (PBM) Certification Program Issued October 3, 07 Standard PBMRS. Staff are qualified, trained, and competent to perform their responsibilities. PBMRS. Individuals who order and/or transfuse blood shall have credentials to do so from the hospital or other credentialing body. 6 PBMRS. Individuals who order and/or transfuse blood shall meet facility-defined requirements for education related to patient blood management. 6 Page 4 of 4 Friday, Sep 9 07 07 The Joint Commission