Administration Municipal Attorney s Office Anchorage: Performance. Value. Results.

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Administration Anchorage: Performance. Value. Results. Purpose Chief legal counsel to the MOA including the Mayor, Assembly, and all executive, departments, agencies, boards and commissions. Supervise and control all civil and criminal legal services performed by the department and contract counsel for MOA. Core Services Budgetary management Staff supervision Program and policy oversight Accomplishment Goals Maintain high quality, efficient production of legal services throughlow turnover rate of professional staff, and successful completion by attorneys of subject matter training/continuing legal education. Performance Measures Progress in achieving goals will be measured by: Measure #1: Turnover rate equal to or less than that in government sector legal offices of similar situation. Criminal Criminal % Civil Civil % 2007 2/15 13% 2/12 17% 2008 2/15 13% 1/12 8% 2009 2/15 13% 0/11 0% 2010 3/14 21% 2/11 18% 2011 projection 14% projection 17% Turnover Rate: National average is 19.5% of which contributing factors are pay, benefits, and student loans Measure #2: Percent of professional staff that complete at least 9 Continuing Legal Education credits each year, with a goal of 50%. 2009 2010 2011 Projected Total Credits 311 369 390 # of Attorneys 22 24 26 Average Credits 14.14 15.38 15.00 % Greater than 9 100% 100% 100% Continuation Legal Education (9 credits) completion percentage Goal is 50%

Measure #3: Percent of professional staff that complete at least 3 Continuing Legal Education credits per year, not including required ethics training, with a goal of 100%. CLE (3 credits) completion percentage goal is 100% 2009 2010 2011 Projected Total Credits 245 297 312 # of Attorneys 22 24 26 Average Credits 11.14 12.38 12.00 % Greater than 3 100% 100% 100% CLE 3 credit average without ethics

Civil Division Anchorage: Performance. Value. Results. Purpose Provide legal counsel, support, and advice on specific legislation, the Municipal Code, Charter, legislative procedures, and the responsibilities and authority of the Municipality. Represent the Municipality and its officials and employees in civil litigation. Direct Services Provide opinions and code revisions Conduct civil litigation Accomplishment Goals Low incidence of remand or reversal on appeal Performance Measures Progress in achieving the goal shall be measured by: Measure #4: Number of matters remanded or reversed on appeal. Appeal rate of remand or reversal Lit Only Appeals Rem/Rev w/ NonLit Appeals Rem/Rev 2007 6/74 8% 0% 6/237 3% 0% 2008 5/106 5% 0% 5/215 2% 0% 2009 6/93 7% 0% 6/204 3% 0% 2010 2/91 2% 0% 2/352 1% 0% 2011 projection 6% 0% projection 4% 0%

Administrative Hearing Office Anchorage: Performance. Value. Results. Purpose Provide for the adjudication of certain Municipal Code violations and conduct hearings on certain appeals of administrative actions of Municipal Agencies within the scope of its jurisdiction established by the code. Direct Services Adjudicate matters. Conduct hearings, if requested. Accomplishment Goals Low incidence of remand or reversal on appeal Improve timeframe between hearing and decision Performance Measures Progress in achieving goals shall be measured by: Measure #5: Percent of matters appealed and remanded or reversed on appeal, as a percentage of total active matters within the fiscal year. Appeal rate of remand or reversal *projection Hearings Appeal Rem/Rev 2007 4/210 1.90% 0.00% 2008 3/223 1.30% 0.40% 2009 5/198 2.50% 0.00% 2010 3/157 1.90% 0.00% 2011* 4/210 1.90% 0.00% Measure #6: Percent of decisions rendered within code authorized number of days of their hearings (10, 20, 45 days depending on type*). 10 days % in 10 days 20 days % in 20 days 45 days % in 45 days 2009 112/174 70% 22/22 100% 0/2 0% 2010 91/126 72% 30/30 100% 1/1 100% 2011 Proj 130/150 87% 20/20 100% 2/2 100% * 45 days is DHHS; 20 days is Animal Control; 10 days is everything else

Criminal Division Anchorage: Performance. Value. Results. Purpose Prosecute misdemeanor and traffic offenses under the Anchorage Municipal Code. Division Direct Services Assist\advise Anchorage Police Department (APD) regarding warrants, DV arrests, and related investigatory matters. Prosecute cases initiated by APD or transferred from State. Pursue or defend appeals from trial courts. Assist victims through witness coordination, notice regarding proceedings, and restitution. Accomplishment Goals Improved conviction rate to deter crime and punish offenders. Performance Measures Progress in achieving goals will be measured by: Measure #7: Percentage of open cases at the end of the reporting period. Measure #8: Percentage of declines at the end of the reporting period. Measure #9: Percentage of dismissals at the end of the reporting period. Measure #10: Percentage of cases that result in conviction. JustWare Database 2007 2008 2009 2010 2011* Open 944 1,574 3,263 3,308 3,600 Declines 1,865 3,496 3,636 3,321 4,000 Dismissed 4,521 3,680 3,136 3,052 2,900 Adjudicated 6,889 5,922 4,766 4,564 4,600 Reduced 397 514 371 220 390 Not Guilty 17 5 5 3 5 Disposition per Statute 14,633 15,191 15,177 14,468 15,495 *Projections Percentages 2007 2008 2009 2010 2011* Open PM 7 6.45% 10.36% 21.50% 22.86% 23.23% Declines PM 8 12.75% 23.01% 23.96% 22.95% 25.81% Dismissals PM 9 30.90% 24.22% 20.66% 21.09% 18.72% Conviction PM 10 49.79% 42.37% 33.85% 33.07% 32.20% Not Guilty 0.12% 0.03% 0.03% 0.02% 0.03% 100.00% 100.00% 100.00% 100.00% 100.00% *Projections

Measure #11: Percentage of convictions sustained on appeal during the reporting period. Prosecution Appeal Rate of Remand / Reversal *projection Cases Appeal Rem/Rev 2007 6/14,633 0.00% 0.00% 2008 0/15,191 0.00% 0.00% 2009 1/15,177 0.00% 0.00% 2010* 0/14,468 0.00% 0.00% 2011* 2/15,495 0.00% 0.00%

Administration Measure #1: Turnover rate equal to or less than that in government sector legal offices of similar situation. Maintain high quality, efficient production of legal services through low of professional staff turnover rate The measure reports the turnover rate of professional staff. A low turnover rate results in both high quality and efficient legal work. Track turnover rate The information will be generated by Admin staff and research with comparable agencies\national statistics. The Municipal Attorney will use this information as one tool in seeing if adjustments to personnel or work flow need to be made.

Administration Measure #2: Percent of professional staff that complete at least 9 Continuing Legal Education credits each year, with a goal of 50%. Maintain high quality, efficient production of legal services through successful completion of subject matter training\continuing legal education. The measure reports shows completed CLE credits professional staff. On-going education keeps the professional staff abreast of current trends. Maintain records for each attorney s completion of CLE and other professional training opportunities. As courses are taken and reported. The information will be maintained within a department wide spreadsheet by the professional staff s assistant. The Municipal Attorney will use this information to see if professional staff is staying current regarding legal issues.

Administration Measure #3: Percent of professional staff that complete at least 3 Continuing Legal Education credits each year, not including required ethics training, with a goal of 100%. Maintain high quality, efficient production of legal services through successful completion of subject matter training\continuing legal education. The measure reports shows completed CLE credits professional staff. Ongoing education keeps the professional staff abreast of current trends. Maintain records for each attorney s completion of CLE and other professional training opportunities. As courses are taken and reported. The information will be maintained within a department wide spreadsheet by the professional staff s assistant. The Municipal Attorney will use this information to see if professional staff is staying current regarding legal issues.

Civil Division Measure #4: Number of matters remanded or reversed on appeal. Low incidence of remand or reversal on appeal The measure tracks appeal type compared to total active matters. A low incidence of remand or reversal on appeal is beneficial to the city. Case Management System tracks all matters, including appeals of administrative decisions and other civil litigation. Report generator will be modified to include Disposition on Appeal (won, lost, remand) to track results. The information will be captured in the data system as cases are decided. The information will be generated by a report within Civil s case management system. The Municipal Attorney will use this information to gage if adjustments to litigation personnel or work flow need to be made.

Civil Division Measure #5: Percentage of matters appealed and remanded or reversed on appeal, as a percentage of total active matters within the fiscal year. Low incidence of remand or reversal on appeal The measure tracks appeal type compared to total active matters. A low incidence of remand or reversal on appeal is beneficial to the city. Case Management System tracks all Matters, including appeals of administrative decisions and. Report generator will be modified to include Disposition on Appeal (won, lost, remand) to track results. The information will be captured in the data system as cases are decided. The information will be generated by a report within Civil s case management system. The Municipal Attorney will use this information to gage if adjustments to litigation personnel or work flow need to be made.

Administrative Hearing Office Measure #6: Percent of decisions rendered within code authorized number of days of their hearings (10, 20, 45 days depending on type). Improve timeframe between hearing and decision. The measure tracks how fast decisions are rendered after hearing. Timely decisions tend to increase citizen satisfaction with the process. Case Management System tracks all Matters, including hearings and decisions. Report generator will be modified to include time measure to track results. The information will be captured in the data system as cases are decided. The information will be generated by a report within AHO s case management system. The Municipal Attorney will use this information to gage if adjustments need to be made.

Criminal Division Measure #7: Percentage of open cases at the end of the reporting period. Maintain a high conviction rate to deter crime and punish offenders. Open = Active, Bench Warrant, Arrest Warrant, Pending Arraignment, Pending Screening, PTD Active Case Management System reporting The information will be captured in the data system as cases are decided. The information is generated by a report within Criminal s case management system. The Municipal Attorney will use this information as one tool in seeing if adjustments to personnel or work flow need to be made.

Civil Division Measure #8: Percentage of declines at the end of the reporting period. Maintain a high conviction rate to deter crime and punish offenders. Decline = Decline by Prosecution, Transfer to State Case Management System reporting The information will be captured in the data system as dispositions are decided. The information is generated by a report within Criminal s case management system. The Municipal Attorney will use this information as one tool in seeing if adjustments to personnel or work flow need to be made.

Civil Division Measure #9: Percentage of dismissals at the end of the reporting period. Maintain a high conviction rate to deter crime and punish offenders. Dismissal = Rule 11 agreement, Dismissal by Court, Dismissal by Prosecution, Deferred, PTD Complete, Transfer to State Case Management System reporting The information will be captured in the data system as dispositions are decided. The information is generated by a report within Criminal s case management system. The Municipal Attorney will use this information as one tool in seeing if adjustments to personnel or work flow need to be made.

Civil Division Measure #10: Percentage of cases that result in conviction. Improved conviction rate to deter crime and punish offenders. Percentage of convictions as a measure of total cases taken (not including those declined or dismissed) Case Management System reporting The information will be captured in the data system as cases are decided. Percentage change in the conviction rate at the end of the reporting period The Municipal Attorney will use this information to measure successful prosecution.

Civil Division Measure #11: Percentage of convictions sustained on appeal during the reporting period. Maintain a high conviction rate to deter crime and punish offenders. A convicted defendant can appeal the decision. The measure tracks the percentage of convictions sustained during this process. Case Management System reporting The information will be captured in the data system as cases are decided. The information is generated by a report within Criminal s case management system. The Municipal Attorney will use this information as one tool in seeing if adjustments to personnel or work flow need to be made.