The Why and How. Carol L. Henwood, DO, FACOFP dist.

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Patient-Centered Medical Home: The Why and How Carol L. Henwood, DO, FACOFP dist. AODME January 14, 2012

The Triple Aim Improved Health Enhanced Patient Experience of Care Reduced Cost [+1: Improved Productivity]

IOM Definition of Quality Care Safe Timely Effective Efficient Equitable Patient-centered

TEAM Timely Evidence-based and Effective Accessible Measureable

National Strategy #8 Coordination among primary care, behavioral health, other specialty clinicians and health systems will be enhanced to ensure care will be improved.

What Is a Patient Centered Medical Home? A Patient Centered Medical Home (PCMH) is an approach that provides comprehensive primary care across the lifecycle for children, youth, and adults. ThePCMH team coordinates partnerships between individual patients and their physicians to meet all of the patients healthcare needs. Adapted from Joint Principles of the Patient Centered Medical Home, March 2007. Available at: http://www.aafp.org/online/etc/medialib/aafp_org/documents/policy/fed/jointprinciplespcmh0207.par.0001.file.dat/022107medicalhome.pdf. Source: Merck Medical Forums. Trends in Healthcare: The Patient Centered Medical Home. Slide 2.

Recognize Medical Homelessness Exists Higher Costs Lower Quality

What s Dii Driving the Change? Source: Merck Medical Forums. Trends in Healthcare: The Patient Centered Medical Home. Slide 4. with permission from Davis et al for the

What s Driving the Change? Health needs Americans living longer 1 Average lifespan: 77+ years Chronic disease more prevalent >40% with chronic conditions have >1 2 Quality of care Patients not getting services and not achieving outcomes A New England Journal of Medicine article from 2003 reported that 55% of adults did not receive recommended care for prevention, acute illness, or chronic conditions. 3 Reports from the IOM, the US Department of Health and Human Services, and Archives of Internal Medicine reported that diabetes, 2 hypertension, 2 tobacco use, 4 hyperlipidemia, 5 asthma, 6 and chronic atrial fibrillation 7 were managed inadequately in up to 50% of patients. IOM=Institute of Medicine. 1. US Department of Health and Human Services. Healthy People 2010. US Government Printing Office; 2000. 2. Institute of Medicine. Crossing the Quality Chasm. National Academy Press; 2000. 3. McGlynn EA et al. N Engl J Med. 2003; 348:2635 2645. 4. US Department of Health and Human Services. Treating tobacco use and dependence. surgeongeneral.gov/tobacco/treating_tobacco_use.pdf. Accessed May 5, 2011. 5. McBride P et al. Arch Intern Med. 1998;158:1238 1244. 6. Legorreta AP et al. Arch Intern Med. 1998;158:457 464. 7. Samsa GP et al. Arch Intern Med. 2000;160:967 973. Source: Merck Medical Forums. Overview of the Patient Centered Medical Home (PCMH). 2011. Slide 8.

Cost of Chronic Care in the United States In 2009, the United States spent >17% of its gross domestic product (GDP) on health care ($2.5 trillion). 1 This is expected to climb toward 20% of the GDP by 2018. 2 The main cost drivers of health care are individuals with chronic conditions. 3 5% of beneficiaries account for 43% of Medicare spending. 4 25% account for 85% of total spending. 4 Costs are driven by fragmentation and inefficiency. 5 27% of Medicare patients discharged with a diagnosis of chronic heart failure were readmitted within 30 days. 50% of patients discharged with any medical diagnosis, who were readmitted within 30 days had no outpatient visit during the intervening time. 1. Centers for Medicare & Medicaid Services. National health expenditures. 2009 highlights. cms.hhs.gov/nationalhealthexpenddata/downloads/highlights.pdf. Accessed May 3, 2011. 2. National health expenditure projections 2008 2018. Centers for Medicare & Medicaid Services. cms.hhs.gov/nationalhealthexpenddata/downloads/proj2008.pdf. Accessed May 3, 2011. 3. The Partnership to Fight Chronic Disease. The growing crisis of chronic disease in the United States. fightchronicdisease.org/sites/default/files/docs/growingcrisisofchronicdiseaseintheusfactsheet_81009.pdf. Accessed May 4, 2011. 4. High-cost Medicare beneficiaries. Congressional Budget Office. cbo.gov/ftpdocs/63xx/doc6332/05-03-medispending.pdf. Accessed May 3, 2011. 5. Jencks SF et al. N Engl J Med. 2009;360:1418 1428. Source: Merck Medical Forums. Overview of the Patient Centered Medical Home (PCMH). 2011. Slide 9.

Health Insurance Premiums Continue to Grow at 2 3 Times Inflation: Unsustainable Annual Growth in Employer-Sponsored Health Insurance Premiums 1,a 16% 13.9% 14% 12.9% 12% 10.9% 11.2% 10% 9.2% 82% 8.2% 2006, 8% growth in 7.7% 6% 5.9% 5.3% 3.8% 2008 2 outpace that of 4% 3.4% inflation. 2.3% 9.9% 1 2% 0% 1994 1995 1996 0.8% 1997 1998 1999 Health Insurance Premium Growth Health Premium Growth Exceeds Inflation a Annual health insurance premium for a family of 4. 2000 2001 2002 2003 2004 2005 2006 Inflation (CPI) Inflation Exceeds Health Premium Growth 2009 2 9.2% Despite the decline in health insurance premiums from 2003 to premiums continues to CPI=consumer price index. 1. Adapted from "Employer Health Benefits 2006 Annual Survey Chartpack, (#7561) The Henry J. Kaiser Family Foundation & HRET, September 2006. This information was reprinted with permission from the Henry J. Kaiser Family Foundation. The Kaiser Family Foundation is a non-profit private operating foundation, based in Menlo Park, California, dedicated to producing and communicating the best possible analysis and information on health issues. 2. Arnst C. Survey: company health-care costs to rise 9% in 2010. businessweek.com/bwdaily/dnflash/content/jun2009/db20090618_304565.htm. Accessed May 3, 2011. Source: Merck Medical Forums. Overview of the Patient Centered Medical Home (PCMH). 2011. Slide 11.

Personal Physician-Patient Relationship Physician-Directed Medical Practice Whole-Person Orientation i Coordinated Care Hallmarks of Care Improved Quality and Safety Enhanced Access to Care Improved Physician Reimbursement

Measuring Success

Breast Cancer Screening 49.1-69.9 Cervical Cancer Screening 65.7-81 Diabetes Care (HgbA1c<7) 30.2-45.8 BP Control (<140/90mmHg) 53.1-59.7 HEDIS 50 th Percentile 2007

Recognition Programs for PCMH Developed or Under Development Quality Organizations PCMH Standards Activity 2010 Source: Rogers, E. Patient Centered Primary Care Collaborative and the National Patient Centered Medical Home Movement. 2011. Slide 33.

NUMBER OF PPC-PCMH PCMH CLINICIAN RECOGNITIONS BY STATE *As of 02/28/11 WA OR NV CA ID AZ UT MT WY CO NM ND SD NE KS OK MN IA MO AR WI IL MI IN KY TN OH NY PA WV VA NC SC ME VT NH MA RI NJ CT MD DE TX LA MS AL GA 0 Recognitions 1 20 Recognitions AK FL 21 60 Recognitions HI 9329 PPC PCMH CLINICIAN RECOGNITIONS Source: Rogers, E. Patient Centered Primary Care Collaborative and the National Patient Centered Medical Home Movement. 2011. Slide 34. 61 200 Recognitions 201+ Recognitions

Barriers to PCMH Implementation HIT Change Fatigue Payment Challenges Medical Neighborhood Challenges

HIT/HIE Real-time Data QA QI Cost

Diabetes mellitus: complete H&P BP goals <130/80; LDL goals <80; ACE/ARB Rx; HgbA1c goal <6.5 Annual eye exam; monofilament foot exam; urine microalbumin annually at min Flu vaccine annually; pneumovax at appropriate interval Smoking cessation counseling; referral to groupeducation Hyperlipidemia: complete H&P Lipid goals tchol<200; TG<150; LDL goal based on risk factors Hypertension: complete H&P Systolic goal<130; diastolic goal <80

Change Fatigue Evidence-based Guidelines Resident vs. Team Staff Empowerment Interprofessional Communication Silos of Educations: Teaching Teamness Redefining Team: Pharmacists and Mental Health Professionals Effectiveness of Care and Care Coordination

Pneumonia 1: Outpatient Algorithm

Pneumonia 2: Inpatient Transition

Payment Challenges PCMH Save Money North Dakota Pilot ER Utilization Down by 30% Inpatient Stays Down by 18% Illinois Health Connect PLUS 2007-2010: 2010 $1 Billion Savings

Show Me the Money Private Payors CMS/CMI 5-year Seamless Coordinated Care Model for Primary Care and Accountable Care Organizations Medicare FFS: $20/member/month Shared Savings: Year 2 Year 4 Any Willing Provider

PCMH as Foundation for Accountable Care Organizations ACOs are defined as a group of providers that has the legal structure to receive and ddistribute ib t incentive payments to participating providers. Source: Premier Healthcare Alliance Source: Rogers, E. Patient Centered Primary Care Collaborative and the National Patient Centered Medical Home Movement. 2011. Slide 21.

Medical Neighborhood Challenges Coordinated Care 1 Care Coordinator/2500 Patients 1 Pharmacist/7500 Patients High-quality, Cost-effective Care Savings Shared Savings

Concluding Thoughts Of the six (6) domains of quality, patient- centeredness is the most challenging but most important. The tenets of the medical home are the basis for the medical neighborhood. Development of competencies in residency training is necessary for the success of future Osteopathic physicians.