Regional Round Table Event Presentation Materials 9 September 2014
IR EVENT EMEA FACTSHEET 9 SEPTEMBER 2014 FABRICE LACOMBE Executive BD France, C&E Europe OLIVIER LEMAITRE Executive Board Director, Continental Europe & N&W Africa GORAN BARIC Senior MD Germany NICOLAS BÉCHU Regional MD N Europe NICOLAS BUISSON Regional MD S Europe, N&W Africa OLIVIER LEMAITRE EXECUTIVE BOARD DIRECTOR Joined MP Finance in Paris in 1997. In 1999, moved to Sao Paulo to launch MP Brazil, before returning to Europe in November 2002 to lead MP Frankfurt office. Appointed MD of MP Germany in 2004. In 2007 appointed RMD, and Executive Board Director in 2010, responsible for all operations in Continental Europe; and N&W Africa. FABRICE LACOMBE EXECUTIVE BOARD DIRECTOR Joined MP Finance in 1994 in Paris. Launched MP Engineering and became a Director in 1998. In 1999 appointed Executive Director and MD of MP France in 2001. Launched MP Africa in 2005, in 2007 took responsibility for PP France. Became RMD for France and Africa in 2010 and is now responsible for all PageGroup operations in France, and Central & Eastern Europe. GORAN BARIC SENIOR MANAGING DIRECTOR Joined MP Germany in 2004. Became Director in 2007 and then Managing Director of Southern Germany in 2009. In 2011 appointed MD for all of MP Germany. In 2012 took responsibility for all Group operations in Germany. NICOLAS BÉCHU REGIONAL MANAGING DIRECTOR Joined MP France in 1996. In 2002 set up MP Belgium and appointed MD in 2003. In 2007 moved to manage all operations in Italy. In 2010 appointed MD Netherlands and in 2011 added Sweden. Currently RMD for Northern Europe. NICOLAS BUISSON REGIONAL MANAGING DIRECTOR Joined MP France in 1994. In 1997 created the Sales Force division and appointed Director. Set up Barcelona office in 1999, moved to Madrid responsible for Spain and Portugal. Appointed MD for S Europe in 2006, set up operations in Turkey in 2008 and appointed RMD; added N&W Africa in 2012. REGIONAL PROFILE as at H1 2014 COUNTRY HEADCOUNT COUNTRIES OPERATIONAL METRICS FRANCE GERMANY OTHER TOTAL DIR & MDs 600 276 1,160 2,036 119 72:28 PERM VS TEMP 41% OF GROSS PROFIT 14 DISCIPLINES 19 31 COUNTRIES OFFICES 72 OFFICES 139 COUNTRY DISCIPLINES
REGIONAL DATA: EMEA HEADCOUNT 2014 H1 2013 H2 2013 H1 2012 H2 2012 H1 % FE FE & DIR 77% SUPPORT 75% 71% 70% 71% 0 500 1000 1500 2000 2500 FINANCIAL METRICS Annual 6 mths 2013 2012 YOY 2014 H1 2013 H2 2013 H1 H1 v H2 H1 v H1 2014 2013 2014 2013 GROSS PROFIT OPERATING PROFIT 207.8 218.4-4.9% 107.5 100.6 107.1 +6.8% +0.3% 25.9 22.1 +17.5% 14.7 15.5 10.4-5.2% +41.3% CONVERSION 12.5% 10.1% +2.4pts 13.7% 15.4% 9.7% -1.7pts +4pts 2004-14: GROSS PROFIT, FE HEADCOUNT & CONVERSION RATE (%) Gross Profit m 200 180 160 140 120 100 80 60 40 20 0 FE Headcount Conversion Rate (%) 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 H1 2014 GROSS PROFIT ANALYSIS BY GEOGRAPHY 35% FRANCE 42% OTHERS BY DISCIPLINE 18% SALES & MARKETING 23% ENGINEERING & SUPPLY CHAIN 15% GERMANY 8% SPAIN 40% FINANCE & ACCOUNTING 19% LEGAL, TECH, HR & OTHER
IR EVENT UK FACTSHEET 9 SEPTEMBER 2014 OLIVER WATSON Executive Board Director UK, Middle East, South Africa, Eastern USA & Canada OLIVER WATSON EXECUTIVE BOARD DIRECTOR Joined MP Sales in London in 1995. Became Director of MP UK Sales in 1997 and then MD in 2002. In 2006 appointed RMD for MP UK Sales, Marketing and Retail. In 2007 launched MP Middle East. Made RMD in 2009 and currently Executive Board Director for UK, Middle East, South Africa, Eastern USA & Canada. NICHOLAS KIRK REGIONAL MANAGING DIRECTOR Joined MP Sales in 1995 as part of the initial launch team, launching UK offices in Leeds, London, Eton and Birmingham. In 2007 became the MD of MP Sales. Since 2009 has been MD of Page Personnel (PP) businesses. In 2013 promoted to RMD for MP Finance and for PP businesses across the UK. NICHOLAS KIRK Regional MD DOUG RODE Senior MD DOUG RODE SENIOR MANAGING DIRECTOR Joined MP Finance in 1998 in Sydney and moved back to UK in 2001, starting up MP Engineering and MP Procurement & Supply Chain. Promoted to MD in 2010 and launched MP Logistics. Added responsibility for Buying & Merchandising specialism in 2012. Promoted to Senior MD in 2013, with additional responsibility for MP Engineering, Design & Development, Property & Construction and Retail Operations. REGIONAL PROFILE as at H1 2014 COUNTRY HEADCOUNT UK 1,361 OFFICES OPERATIONAL METRICS 71:29 PERM VS TEMP DIR & MDs 000,000 74 26% OF GROSS PROFIT 13 DISCIPLINES 28 OFFICES
REGIONAL DATA: UK HEADCOUNT* % FE FE & DIR 69% SUPPORT 70% 70% 69% 69% * Includes PageGroup central services headcount within Support FINANCIAL METRICS Annual 6 mths 2013 2012 YOY 2014 H1 2013 H2 2013 H1 H1 v H2 H1 v H1 2014 2013 2014 2013 GROSS PROFIT OPERATING PROFIT CONVERSION 124.1 121.4 +2.2% 67.6 62.6 61.4 +7.9% +10.1% 18.4 15.8 +16.6% 10.8 8.8 9.6 +23.0% +13.1% 14.8% 13.0% +1.8pts 16.0% 14.1% 15.6% +1.9pts +0.4pts 2004-14: GROSS PROFIT, FE HEADCOUNT & CONVERSION RATE (%) 140 Gross Profit m 120 100 80 60 40 FE Headcount Conversion Rate (%) 20 0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 H1 2014 GROSS PROFIT ANALYSIS BY GEOGRAPHY 32% LONDON 5% SCOT/WALES 23% SOUTH BY DISCIPLINE 22% SALES & MARKETING 17% ENGINEERING & SUPPLY CHAIN 40% NORTH 44% FINANCE & ACCOUNTING 17% LEGAL, TECH, HR & OTHER
IR EVENT ASIA PACIFIC FACTSHEET 9 SEPTEMBER 2014 GARY JAMES Executive Board Director Asia Pacific GARY JAMES EXECUTIVE BOARD DIRECTOR Joined MP Finance in London in 1984. He was appointed Director of MP UK Sales & Marketing in 1994 and Managing Director of MP UK Marketing in 1997. In 2002 transferred to the USA as MD of the North American businesses. Appointed MD of Asia Pacific region in 2006, based initially in Australia and more recently in Singapore. Appointed to Executive Board in 2006 with responsibility for AsiaPac and India. PHILLIP GUEST REGIONAL MANAGING DIRECTOR Joined as Regional Finance Director for the Asia Pacific region in 1999, based in Sydney. In 2006, became MD of Australia and was then promoted to RMD in 2008. Current responsibilities comprise PageGroup s businesses in Australia, New Zealand and Japan. ANDREW NORTON REGIONAL MANAGING DIRECTOR Joined MP City Temps in London in 1993. Promoted to Director in 1997, and then MD of MP Financial Services and MP Secretarial in 2004, and then MP Financial Services and Scotland/Ireland. Moved to Singapore in 2011 as RMD for South East Asia. PHILLIP GUEST Regional MD ANZ & Japan ANDREW NORTON Regional MD South East Asia ANTHONY THOMPSON Regional MD Greater China ANTHONY THOMPSON REGIONAL MANAGING DIRECTOR Joined MP Sales & Marketing in Hong Kong in 2001 and established a broad range of technical disciplines in HK. Appointed MD of Hong Kong and Southern China in 2006. Since 2008 has overseen the development of Mainland China and launch of PP in 2009. Made RMD for Greater China in 2013. REGIONAL PROFILE as at H1 2014 COUNTRY HEADCOUNT COUNTRIES/OFFICES OTHER METRICS ANZ GREATER CHINA JAPAN / INDIA SE ASIA TOTAL DIR & MDs 360 414 147 193 1,114 63 87:13 PERM VS TEMP 19% OF GROSS PROFIT 14 DISCIPLINES 31 7 COUNTRIES OFFICES 24 OFFICES 84 COUNTRY DISCIPLINES
REGIONAL DATA: ASIA PACIFIC HEADCOUNT 2014 H1 2013 H2 2013 H1 2012 H2 2012 H1 % FE FE & DIR 75% SUPPORT 76% 75% 74% 74% 0 200 400 600 800 1000 1200 FINANCIAL METRICS Annual 6 mths m 2013 2012 YoY 2014 H1 2013 H2 2013 H1 H1 v H2 H1 v H1 2014 2013 2014 2013 GROSS PROFIT OPERATING PROFIT 105.8 114.9-7.9% 51.3 51.5 54.3-0.4% -5.5% 19.2 29.0-33.6% 8.5 9.6 9.6-11.8% -11.7% CONVERSION 18.2% 25.2% -7pts 16.5% 18.7% 17.7% -2.2pts -1.2pts 2004-14: GROSS PROFIT, FE HEADCOUNT & CONVERSION RATE (%) Gross Profit m 90 80 70 60 50 40 30 20 10 0 Headcount Conversion Rate (%) 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 H1 2014 GROSS PROFIT ANALYSIS BY GEOGRAPHY 33% ANZ 14% JAPAN & INDIA 15% SE ASIA BY DISCIPLINE 20% SALES & MARKETING 19% ENGINEERING & SUPPLY CHAIN 38% CHINA 34% FINANCE & ACCOUNTING 27% LEGAL, TECH, HR & OTHER
IR EVENT AMERICAS FACTSHEET 9 SEPTEMBER 2014 PATRICK HOLLARD Executive Board Director Latin America, S&W USA OLIVER WATSON Executive Board Director including N&E USA, Canada PATRICK HOLLARD EXECUTIVE BOARD DIRECTOR Joined MP France in 1996. In 1999 appointed Director and moved to Sao Paulo to launch MP Brazil and then launched in Mexico in 2006. Appointed RMD in 2007 and oversaw launch of businesses in Argentina (2008), Chile (2010), Colombia (2011) and Peru (2014). Currently responsible for LATAM region and S&W USA. GIL VAN DELFT MANAGING DIRECTOR Joined MP Holland in 2000, moved to Brazil in 2004 and in 2007 opened Curitiba office. Promoted to Director, responsible for Engineering, Supply Chain and Property & Construction. In 2009, became Executive Director responsible for PP Brazil. In 2010, promoted to MD of PP Brazil and MD Brazil in 2014. RÉMY DE CAZALET MD Mexico GIL VAN DELFT MD Brazil JOSE RAMON COLOMINA Senior MD Other LatAm RICHARD VICKERS Regional MD North America RÉMY DE CAZALET MANAGING DIRECTOR Joined MP Spain in 2001 as a consultant in Finance. In 2006 became MD for MP and PP in Portugal. In 2008, transferred to MP Istanbul, Turkey. In 2011 appointed MD for Mexico. OLIVER WATSON EXECUTIVE BOARD DIRECTOR See UK factsheet. JOSÉ RAMÓN COLOMINA SENIOR MANAGING DIRECTOR Joined MP Spain 2000 in Page Interim. In 2006, took responsibility for MP Spain and launched Page Executive, opening offices in Valencia, Bilbao and Seville. From 2011 also responsible for the Portuguese market. In 2012 promoted to Senior MD for Argentina, Chile and Colombia. RICHARD VICKERS REGIONAL MANAGING DIRECTOR Joined MP Marketing in Leeds in 1995, became a Director of MP Marketing in 1999 and then MD in 2004. In 2007, transferred to North America as MD of East Coast USA. In 2009 moved back to UK as RMD for MP Finance and PP Finance. In 2012 appointed RMD of North America. REGIONAL PROFILE as at H1 2014 COUNTRY HEADCOUNT COUNTRIES/OFFICES OPERATIONAL METRICS BRAZIL OTHER LATAM NORTH AMERICA 275 247 304 88:12 PERM VS TEMP 14% OF GROSS PROFIT 14 DISCIPLINES TOTAL DIR & MDs 826 31 8 45 COUNTRIES OFFICES 31 OFFICES 69 COUNTRY DISCIPLINES
REGIONAL DATA: AMERICAS HEADCOUNT 2014 H1 2013 H2 2013 H1 2012 H2 2012 H1 % FE FE & DIR 77% SUPPORT 79% 76% 73% 68% 0 100 200 300 400 500 600 700 800 900 FINANCIAL METRICS Annual 6 mths 2013 2012 YOY 2014 H1 2013 H2 2013 H1 H1 v H2 H1 v H1 2014 2013 2014 2013 GROSS PROFIT OPERATING PROFIT 76.2 72.2 +5.6% 37.3 37.2 39.1 +0.5% -4.5% 4.6-1.7 n/a 1.6 2.1 2.5-22.6% -35.3% CONVERSION 6.1% -2.3% +8.4pts 4.4% 5.7% 6.4% -1.3pts -2.0pts 2004-14: GROSS PROFIT, FE HEADCOUNT & CONVERSION RATE (%) 70 Gross Profit m 60 50 40 30 20 Headcount Conversion Rate (%) 10 0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 H1 2014 GROSS PROFIT ANALYSIS BY GEOGRAPHY 22% OTHER LATAM 44% NORTH AMERICA BY DISCIPLINE 17% SALES & MARKETING 22% ENGINEERING & SUPPLY CHAIN 34% BRAZIL 40% FINANCE & ACCOUNTING 21% LEGAL, TECH, HR & OTHER
Business Technology Dean Ball
2013: A more modern approach to technology Completed modules being rolled out eg Asia website Significant progress: infrastructure, data mapping, etc Building agility into new systems: minimising future upgrade costs Move to Cloud-based solutions Adopting latest 2013/14 versions of best-in-class systems: CRM Search Automatic CV parsing Job Posting management Big Data analytics Single global website all devices
Candidate Acquisition: Search Specialist PRS Resourcing Teams Social Media Low CV Databases Medium Talent Search tool High PRS PRS Very High Highest Productivity Job Move Readiness
Candidate Acquisition: Online Marketing PRS PageGroup Website Job Boards SEO & PPC SPEND
Content Is Key Specialist PRS Resourcing Teams Social Media Low CV Databases Medium Talent Search tool High PRS Very High PageGroup Website Job Board SEO & PPC Highest Productivity Job Move Readiness ROI
Global Roll Out % Headcount Covered Website 60% 100% CRM 25% 80% Enablers PRS Collabora'on Tools Data BI 25% 80% WAN 100% 100% Smartphones 100% 30% 80% 2014 2015