MERCY HEALTH POSITION DESCRIPTION Pastoral Care Worker Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Pastoral Care Worker Employee name: Entity/Group: Location: Position reports to: Responsible to: Position Purpose: Qualifications & Requirements: Resource management: Werribee Mercy Hospital 300 Princes Highway, Werribee, Victoria Pastoral Care Coordinator Pastoral Care Coordinator Date: 16 December 2013 Positions reporting to this one: To be an integral member of the health care team at Werribee Mercy. None, however liaises closely with members of Pastoral Care team, multi-disciplinary hospital staff and authorised denominational visitors To be an integral member of the pastoral care team, contributing to the provision of high quality pastoral care for patients, family and staff. Active faith commitment. Three units of Clinical Pastoral Education (CPE). Demonstrated Pastoral ability. Desirable, but not essential, a Bachelor degree in Theology. Be prepared to undertake supervision of your pastoral practice. Total staff management (FTE): n/a Annual Operating Expenditure: Annual Capital Expenditure: Mercy Health Pastoral Care Worker December 2013 1
Mandatory Organisational Competencies Orientation Personal Competencies Consistently shows respect and compassion to all, with a high level of empathy and sensitivity. Job Competencies Adhere to the philosophy, policies, procedures and protocols of Mercy Health and requirements within Pastoral practice. Diversity & Equity Practices with a high level of integrity and professionalism. Previous experience in Healthcare Chaplaincy/Pastoral Care. Emergency Procedures Effective interpersonal and effective communication skills. Ability to identify and respond to the needs of individuals regardless of circumstances and beliefs. Work Health & Safety Appreciation of and commitment to multifaith practice. Ability to work in a multicultural and multifaith setting with respect for cultural and religious differences. Infection Control A strong commitment to team work and collaboration. Ability to work independently and to exercise initiative and professional judgment within prescribed areas of responsibility and authority. A high level of self awareness has the capacity for constructive self reflection and learning from actions and feedback. Ability to effectively liaise with the multidisciplinary team and provide optimal patient care taking into account the patient s individual and social context. Flexibility and adaptability Ability to attend to administrative tasks required in Pastoral Care. Key Result Areas Key Activities Standard Measures Mercy Health Values Values of Mercy Health are Be compassionate and provide support to Mercy Health Pastoral Care Worker December 2013 2
Key Result Areas Key Activities Standard Measures Demonstrates and upholds the incorporated into daily work practices staff and customers Values and Mission of Mercy Health. for all staff. Consistently shows respect and values each person s dignity Seeks opportunities to be innovative for improvement Communicates openly and honestly as an effective team member. Contributes to the provision of quality Pastoral Care with a strong focus on continuous improvement. On-going provision of quality pastoral care keeping abreast of current pastoral practice Establishment of priorities to address competing needs Attention to appropriate self care Visit allocated areas of the hospital for referrals, routine and on-going ministry Endeavour to visit patients on allocated ward/s at least once during their stay in hospital Identify/assess and respond to the spiritual/faith/emotional needs of patients, family and staff Establish relationships with staff and ensure on-going support is provided Take responsibility for appropriate management of time Know, understand and recognise the importance of self care Contributes to effective lines of communication being maintained. Well informed staff working in a harmonious environment Evidence of a culture with open and transparent communication Behave in accordance with Mercy Health s values at all times Communicate effectively with patients, families and colleagues. Demonstrate supportive behaviours for colleagues Attend unit/department meetings as required Uphold confidentiality of pastoral relationships (verbal, written or electronic) Cooperate with clergy/pastoral visitors of Mercy Health Pastoral Care Worker December 2013 3
Key Result Areas Key Activities Standard Measures all denominations and faiths Maintain required documentation; both paper and electronic. Professionally use electronic systems including: Intranet, Internet and email systems Accepts responsibility for own professional development Contributes to a culture of teamwork and collaboration Membership of professional association Opportunities taken to evaluate pastoral practice Recognised contribution towards a harmonious working environment Support and encouragement given to colleagues Undertake professional supervision of pastoral practice Participate in in-service education Attend on-going education for Pastoral Carers Undertake performance appraisal annually Be a proactive member of the pastoral team Contribute to and participate in Department activities. Be vigilant to issues of emotional concern in the workplace. Contribute to the evaluation and improvement of work systems and processes Takes reasonable care to protect the health and safety of themselves, fellow staff and others in the workplace. Complete incident reports Elect and support health and safety representatives Contribute to risk assessments Participate in training and meetings regarding safety Reports hazards, near misses and injuries immediately Uses personal protective equipment Comply with risk management policies and procedures and instruction Attend all safety meetings and training sessions Mercy Health Pastoral Care Worker December 2013 4
Employee s Signature: Date: Print Name: Line Manager Signature: Date: Print Name: Mercy Health Pastoral Care Worker December 2013 5