SESSION TITLE: Is Being an Entrepreneur in Your Future? SPEAKER NAME: Patricia A. Mews, MHA, RN, CNOR Rose E. Seavey, MBA, BS, RN, CNOR, CRCST, CSPDT Marie Carson, MHL, BBA, RN, Carson Legal SESSION NUMBER: 9035 DATE/TIME: CONTACT HOURS: Monday, March 4, 2013, 1:15-2:15pm 1.0 CH OVERVIEW: This session will provide a panel of AORN members from the Business, Industry, and Consulting Council (BIC) that are current entrepreneurs. They come from different areas of the industry and will explore with the audience how to identify an entrepreneur and the opportunities awaiting them. A variety of roles and career options will be discussed. The audience will walk away with knowledge of a variety of roles and opportunities for becoming an entrepreneur. OBJECTIVES 1. Explain how individual value contributes to being an entrepreneur. 2. Challenge the role of the entrepreneur and the internal capacity for risk-taking. 3. Describe the characteristics of an entrepreneur. BIOGRAPHIES: Patricia A. Mews, MHA, RN, CNOR, is a perioperative management consultant with over 25 years experience within surgical services. She has served as director of perioperative services, clinical manager, or educator, or team leader, and surgical sales representative. Each experience has given her a broad perspective of health care from both the provider and the supplier side. Her consulting projects focus on total perioperative services management, including operational efficiencies, patient flow/throughput, management development, and surgery block scheduling. She works closely with administration and the department of surgical services directing and facilitating project teams, and implementing changes to improve processes, streamline, standardize, and increase efficiencies in order to deliver improved patient outcomes and physician and staff satisfaction. Mews earned her master's in health care administration from Webster University. Pat is a member of AORN, BIC and Leadership Specialty Assemblies, AzNA, AZONE, and ANA. She is currently on the AORN Foundation Board of Trustees, is a member of AORN's Perioperative Efficiency Task Force, and is chair of Arizona State Council of Operating Room Nurses (AZSCORN). She has presented at several national and local conferences and has been published in nursing journals and is a contributing author to perioperative nursing texts. Rose E. Seavey, MBA, BS, RN, CNOR, CRCST Biography not released.
Marie Carson, MHL, BBA, RN, has over 30 years full-time clinical RN experience, including positions as an insurance credentialing nurse, quality review nurse, medical malpractice expert witness- legal nurse consultant, risk management consultant, and clinical consultant nurse educator. Marie worked weekends in the OR and worked as an independent consultant during the week. She has experience performing inspections of physicians' offices. In addition, she worked for MAG Mutual Medical Malpractice Insurance Co. as a risk management consultant and sat in board meetings where major medical malpractice decisions were made. Her Master's Degree in Health Law also gives her a broad knowledge of the health care industry. CONTACT INFORMATION: Marie Carson, MHL, BBA, RN OR Nurse, Expert Witness, Health Coach Carson Legal Nurse Consultants Smyrna, Georgia E-mail: 1mcarson@att.net Pat A. Mews, MHA, RN, CNOR Perioperative Management Consultant Mews Surgical Consulting Scottsdale, Arizona E-mail: pmews@aol.com Rose E. Seavey, MBA, BS, RN, CNOR, CRCST President/CEO Seavey Consulting, LLC Seavey Healthcare Consulting, Inc. Arvada, Colorado E-mail: rose@seaveyhealthcareconsulting.com FACULTY DISCLOSURE: Pat Mews Rose Seavey Marie Carson COMMERCIAL SUPPORT: Rose Seavey 7. No conflict. 1., 2. Seavey Healthcare Consulting, Inc. 7. No conflict. Seavey Healthcare Consulting, Inc. (travel expenses)
Format for today s panel presentation Audience participation o Write down one word that you think describes an entrepreneur o Results to be compiled and shared with panel prior to end of program Introductions of panel members Brief presentation on each objective by panel members o Rose Seavey o Pat Mews o Marie Carson Interaction with the audience and FAQs Wrap up with Characteristics of an Entrepreneur is it your future Individual Values Rose Seavey Pat Mews Marie Carson 1
1. Explain how individual value contributes to being an entrepreneur. (Rose Seavey) Optimism: o Confidence that helps get you through the tough times Vision: o Can easily see where things can be improved o Quickly grasp the "big picture, and explain to others Initiative: o Instinctively start problem-solving and improvement projects Desire for Control: o Enjoys being in charge and making decisions http://www.mindtools.com/pages/article/newcdv_76.htm 1. Explain how individual value contributes to being an entrepreneur (continued). Drive and Persistence: o Self-motivated and energetic o Prepared to work hard for a very long time Risk Tolerance: o Able to take risks, and make decisions when facts are not clear Resilience: o Can pick yourself up when things don't go as planned o Learn and grow from mistakes and failures http://www.mindtools.com/pages/article/newcdv_76.htm 2
Individual Value Assess the following about yourself: Knowledge Skills Education Competencies Experiences Business acumen Explore Your Experiences Begin to narrow your consulting choices; examine the expertise you ve gained over the years Speaking engagements Published/Journal articles Medical device company involvement Process Improvement Projects 3
Expertise Although it is sometimes difficult to name your own expertise, you can easily identify experiences you have had. The expertise you ve gained from your experiences helps you define your business. Values - Legal Nurse Consultant/Expert Witness (Marie Carson) Personal satisfaction, happiness being independent, and being my own boss Find value in listening and following my inner voice for my own purpose(s) o Example: There is something more for me in life. Find it easy and enjoyable to share and use my analytical thinking skills related to my knowledge and experience o Connect with others on a need to know basis. Enjoy working remotely with flexible hours 4
2. Challenge the role of the entrepreneur and the internal capacity for risk-taking (Rose Seavey) Self motivation enthusiasm and passion for what you do Leadership visionary and current knowledge of best practices Winning attitude stay positive Need for: o Achievement (without contribution is meaningless) o Autonomy and self-determination o Professional support network Role models Mentor someone who's been there and is willing to coach you Social status 2. Challenge the role of the entrepreneur and the internal capacity for risk-taking (Pat Mews) Start your business part time keep your day job Can you succeed in the health care arena? your expertise Wisdom Common Sense Keen Intelligence Shrewdness Good Judgment Leadership Mentorship Life/Work Experiences Consulting is a relationship business 5
2. Challenge the role of the entrepreneur and the internal capacity for risk-taking (Marie Carson) Conflict of Interest as an OR Nurse o Carefully selected my Legal Nurse Consultant work o DO NOT discuss private business with co-workers at all Start Up Cost as an Expert o Set up home office, work space, and supplies o Marketing o Training Marketing directly related to Business Success o Deposition attorneys attempt to say marketing is a business; if you don t market somehow, you won t get business. 2. Challenge the role of the entrepreneur and the internal capacity for risk-taking (continued) Must have Ethical Standards and Sound Judgment o Only take cases as an expert, where you can give honest and ethically correct opinions o Never accept a case just to have business o Never lie about the facts or standards o Negligence must be shown in the case related to hospital policy and/or nursing standards (example: AORN Recommendations) o Can only be an expert in your area of expertise Expert for the Defendant or the Plaintiff? Expert for the Defendant or the Plaintiff? o May be at risk in the workplace (hospital) if you represent the plaintiff - patient 6
Describe the Characteristics of an Entrepreneur Audience Results Rose Seavey Pat Mews Marie Carson 3. Describe the characteristics of an entrepreneur (Rose Seavey) Entrepreneur: one who organizes, manages, and assumes the risks of a business or enterprise (Merriam- Webster) What makes someone a successful entrepreneur? o Strong technology skills or expertise in a key area Stays abreast of changes o Key qualities/traits, such as: Creativity, Ability to keep going in the face of hardship, and Social skills needed to build great teams Negotiation skills Outgoing personality Engage and inspire others to get on board 7
3. Characteristics of an Entrepreneur (Pat Mews) Disciplined Confidence Open Minded Self Starter Competitive ii Creativity Determination Strong People Skills Strong Work Ethics Passion Necessary People Skills Ability to empathize with others Ability to persuade others Ability to inspire others to do their best 8
Communication Demonstrates effective written and verbal communication organized, logical, and concise Exhibits good listening skills Identifies barriers to communication Networking Contacts Relationships Colleagues Industry Representatives BIC SA Seminars & Conferences 9
Change/Redesign Coordinates, facilitates, and manageschange by: Assessing the need, readiness, and environment for change Demonstrating knowledge of the change process Distinctiveness Do what you enjoy Take what you do seriously Plan everything Manage money wisely Remember it s all about the customer Projecta positive business image Become known as an expert Creative a competitive advantage Invest in yourself Be accessible Build a rock solid reputation Master the art of negotiations i Follow up constantly Ultimate Home Based Business Handbook James Stephenson 10
3. Describe the characteristics of a legal nurse consultant/expert witness entrepreneur (Marie Carson) Possess patience for reading documents, research, and note taking. Have nursing experience of over two (2) years minimum in your area of expertise. Must be actively working in your clinical area for the year of the case (in most states). Able to be bold, courageous, and accurate. Able to be honest with your time keeping, billing, and opinions. References 1. Entrepreneurial Skills: The Skills You Need to Build a Great Business, MindTools, Ltd., 1996-2012 2. Merriam-Webster Dictionary 3. Mind Tools.com 4. Legal Zoom.com 5. Ultimate Home Based Business Handbook by James Stephenson 6. Entrepreneurs and Risk by John Tozzi Bloomberg Businessweek 11