Examining the Relation Between the Use of Electronic Medical Records and the Productivity of Patient Care in Canada: 2014 National Physician Survey

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Examining the Relation Between the Use of Electronic Medical Records and the Productivity of Patient Care in Canada: 2014 National Physician Survey October 28 th, 2015 Bilal Kobeissi, CMA Medical Professionalism with Dragan Kljujic, CFPC Research Presentation to NAPCRG Annual Meeting 1

National Physician Survey 5 physician surveys conducted jointly by the CFPC, CMA and Royal College between 2004 and 2014. Open to all practising physicians. There were 60,000-75,000 over the years the surveys were conducted. 10,000+ respondents in 2014 (16% RR), 12,000+ in 2010 (18% RR), and 19,000+ in 2007 (32% RR). 2007 & 2010 surveys were bimodal (paper and electronic); while the 2014 survey was administered electronically. Data are weighted to better represent the physician population in Canada. 2

Electronic Medical Records EMRs are computer-based records detailing patient demographics, medical/drug history, and diagnostic information. Improves efficiency, quality, cost-effectiveness and safety of primary care. Some examples include: Reducing the ordering of duplicate tests Enhancing communication among health professionals and between them and their patients Reducing wait times for appointments 3 Source: 2013 Canada Health Infoway; 2014 Canadian Medical Association

Electronic Medical Records (EMRs) in Canada Physicians in Canada are undergoing a rapid adoption of electronic medical records. 79% 36% 50% Use electronic records to enter and retrieve patient information 2007 2010 2014 4 Source: 2007, 2010, 2014 National Physician Survey

Electronic Medical Records (EMRs) in Canada In Canada, EMR adoption has been supported through investments in EMR programs by the provinces/territories, and Infoway. However, the use of EMRs in primary care in Canada lags behind that of other countries where 90% of primary care physicians use EMRs. 5 Source: 2013 Canada Health Infoway; 2014 Canadian Medical Association

How do physicians in Canada perceive productivity change in their medical practice after adopting EMRs? 6

Objective To examine the relationship between adopting Electronic Medical Records and the productivity of patient care provided by physicians in Canada. In particular: 1. To compare productivity reported by those using a combination of paper and electronic records VS. those using only electronic records 2. To compare productivity reported as a function of time since using electronic records 7

National Physician Survey Results from three questions were examined: 1. Which of these best describes your record keeping system in your main patient care setting? Paper Electronic Paper and electronic 2. Since electronic records were implemented, the productivity at your medical practice has: Increased Decreased No change 3. How long have you been using electronic records in your practice? More than six years Three and six years One and two years 8

Results 1. Comparing Productivity reported by those using both paper and electronic records VS. those using only electronic records, in 2014 35% 53% Increased No Change 36% 23% Decreased Not sure or no response 19% 14% 10% 10% Paper and Electronic Source: 2014 National Physician Survey Electronic 9

Results 1. Comparing productivity reported by Family Physicians and Other Specialties by record system used 53% 52% 36% 34% 22% 17% 15% 13% Paper & electronic Electronic Paper & electronic Electronic % reporting increased productivity % reporting decreased productivity Source: 2014 National Physician Survey Family Physicians Other Specialties 10

Results 2. Comparing reported productivity as a function of time since using electronic records, in 2014 32% 41% 49% Increased No Change 32% 25% 34% 29% 16% 13% Decreased Not sure or no response 11% 9% 9% 1-2 Years 3-6 Years > 6 Years Years Using Electronic Records 11 Source: 2014 National Physician Survey

Results Comparing reported productivity by Family Physicians and Other Specialties as a function of time % REPORTING INCREASED PRODUCTIVITY 52% 46% 46% 35% 29% 35% 27% % REPORTING DECREASED PRODUCTIVITY Family Physicians Other Specialties 24% 17% 13% 15% 12% 1-2 years 3-6 years > 6 years 1-2 years 3-6 years > 6 years Years Using Electronic Records 12 Source: 2014 National Physician Survey

Conclusion Physicians using only electronic records are more likely to report greater productivity than those using a combination of paper and electronic records. The longer physicians use EMRs, the more likely they are to report an increase in productivity providing patient care. While these indicators are encouraging, some physicians still reported either no change or decrease in productivity following the adoption of EMRs. 13

Recommendations Programs set by the provinces and territories should continue advancing the adoption of EMRs ensuring compatible EMRs, improving connectivity, and providing training and support. Continued investments in EMRs will encourage increased adoption and maturity of use more and more physicians will recognize and appreciate the benefits of utilizing various EMR functions. 14

References Canada Health Infoway (2013). The emerging benefits of electronic medical record use in community-based care. https://www.infowayinforoute.ca/en/component/edocman/1224-the-emerging-benefits-ofelectronic-medical-record-use-in-community-based-care-full-report/viewdocument. Canadian Medical Association (2014). How can Canada achieve enhanced use of electronic medical records. https://www.cma.ca/assets/assets- library/document/en/advocacy/enhanced-use-of-emrs-discussion-paper- Final-May-2014.pdf. National Physician Survey (2007, 2010 and 2014). National Physician Survey. http://nationalphysiciansurvey.ca/surveys/ 15