Appendix 4 Sources or SMEs Support Agencies

Appendix 4 Sources or SMEs Support Agencies

Apendix 4 Sources or SMEs Supporting Agencies IV IV Appendix 4 Sources or SMEs Supporting Agencies Ministry of Commerce * Department of Business Development Business Consulting Center 1. Business Registration Provides consultation on juristic person registrations e.g., Limited Partnership Registration, Company Limited. 2. Business Accounting Provides consultation on accounting and financial statements, accountant, auditing standard, accounting standard, dissemination of software for point of sales (POS) management, and accounting system programs for ordinary retails. 3. Business Promotion and Development Provides consultation on ways and means for entrepreneur development and development of trade institutions, retail business, franchises, beauty business, services as well as promotion of business knowledge. 4. E-Commerce Provides consultation on e-commerce and e-commerce registration 5. Technical Experts are experts invited by the department to provide technical advices on business promotion such as restaurants. Department of Business Development, Ministry of Commerce, Floor 3, 44/100 Nontaburi 1, Bangkasor, Amphur Mueng, Nonthaburi 11000 - hotline 1570 www.dbd.go.th E-Commerce Complaint Handling Center 1. Be the center for complaint of unfair trading of goods or service on the internet. 2. Create confidence in trading on-line 3. Protect consumer and entrepreneur rights in trading of goods or service on the internet. 4. Be the center for consultation, advices and knowledge sharing www.ipthailand.org E-Mail : ec-complaint@dbd.go.th - Tel. 0-2547-5959-61 - Fax. 0-2547-5973 A4-1

Report on the Status of Small and Medium Enterprises in 2005 * Department of Internal Trade Promotion of Business Competition 1. Handle complaints on unfair quantity, price, and trading behavior; investigate and takes legal action on violating business operators; 2. Consumer protection, ensure that consumers get their goods and services at a fair price and in an adequate quantity; 3. Agricultural product price stability maintenance, promote agricultural goods processing in order to add value to the product, by promoting agricultural goods processing at factory level, coordinate and strengthen contract system in raw material manufacturing between farmers and factory, and oversee contract fairness to all sides concerned; 4. Develops guideline, regulations and measures to promote competition and business fairness to ensure business ethics and equality among small, medium and large enterprises. Business Competition Bureau, Department of Internal Trade, Ministry of Commerce 44/100 Nontaburi 1, Bangkasor, Amphur Mueng, Nonthaburi 11000 (Chaopraya River Bank Building, Floor 7, Room Number 20708 ) Tel. 0-2547-5424-34 Fax. 0-2547-5426 - hotline 1569 Complain Center - Automatic Answering Machine 0-2507-6111 provides information on agricultural products, consumer products and other related matters. - http://www.dit.go.th * Department of Export Promotion Office of Product Development for Export 1. Design counsel 2. Advice on design development 3. Organizing product design contest 4. Seminar and workshop 5. Other related activities International Business Consulting Center Provide business information and consulting for customers on comprehensive international business operation; persons interested in export, import or international business, with no experience or with some experience but want to expand their Office of Product Development Department of Export Promotion 22/77 Rachadapisek Rd., Chatuchak, Bangkok 10900 Tel. 0-2511-5066-77/0-2512-0093 ext. 451 Fax. 0-2511-5202/0-2512-2236 E-mail : dsdep@depthai.go.th A4-2

Apendix 4 Sources or SMEs Supporting Agencies IV market or diversify their products can contact this center for consulting service. 1. çdep Call 1169é hotline for international business 2. General Information 3. Business Consultation on import and export 4. Business Matching and Facilitating Service One Stop Export Service Center 1. Business registration, check availability and book name for business entity on-line, on-line enquiry about business entity data, and certificate issuing; 2. Health Certificate issuing 3. Halal food certification for export (HL.2 : Halal Certificate 2) 4. EDI system apparel export certification 5. Phytosanitary Certification (PC), a sanitary certification for fresh vegetables and fruits. 6. Certification/ Documentation for notarization, e.g. Certificate of Origin, Invoice, Health Certificate. G Floor, Thailand Export Mart Building, 22/77 Rachadapisek Rd., Chatuchak, Bangkok 10900 - DEP Call 1169 E-mail : depcallcenter@depthai.go.th Office of Representative of the Department of Export Promotion at One Stop Export Service Center Department of Export Promotion, 1st Floor, Tel. 0-2512-0123 ext.817,822 Fax. 0-2512-0329 * Department of Foreign Trade 1. Oversee compliance with laws and regulations on export and import of goods, Export Commodity Standard Act, Export Promotion Act, Prevention of Certain Conducts Relating to Export of Goods by Vessels. And other related laws 2. Carry out Government-to-Government trade or Government-to-International Organisation trade to support export of goods 3. Monitor and solve problems originated from foreign countriesû protectionist measures or barriers to protect Thailandûs trade benefits 4.Organize and administrate import and export of goods 5. Prevent discrimination against Thai products, acquire trade privileges and encourage utilization of trade privileges 6. Act on other requirements according to the law or as assigned by the ministry or the cabinet Department of Foreign Trade, Ministry of Commerce 44/100 Thanon Sanam Bin Nam-Nonthaburi, Muang District. Nonthaburi 11000 Tel. 0 2547-4843 Fax. 0 2547-4791-2 Email: dft_info@mocnet.moc.go.th Website http://www.dft.moc.go.th/ A4-3

Report on the Status of Small and Medium Enterprises in 2005 KENAN INSTITUTE ASIA KENAN INSTITUTE ASIA Consulting Consulting on international labour standard, consulting on occupational health and safety, improvement of working environment in enterprises, consulting for enterprisesû problem and analysis in preparation to filing for international labour standard certification, gap analysis, e.g. Social Accountability 8000 - SA8000 Auditing Auditing standard compliance according to Worldwide Responsible Apparel Production - WRAP, audit ethical standard according to Fair Labor Association - FLA and practices specified by multinational customers or international organizations concerned. Training Training on labour standard, productivity, occupational health and safety to all interested, as well as organizing seminar on social responsibility as required by the entrepreneurs Queen Sirikit National Converntion Center, 2nd Floor, Zone D, Rm. 201/6 60 New Ratchadapisek Rd. Klongtoey Bangkok 10110 Tel. 0-22295920 ext.236-238 Fax. 0-22295928 Email: rosarinek@kiasia.org Website: www.kiasia.org The Board of Investment of Thailand Assist in Business Start-Up Assist and render advices on activities such as application for permission, business documentation, visa, alien certificate, work permit, as well as application for water, electricity and telecommunication facilities Advice on Investment Opportunity Provide information and advices in both Thai and English concerning investment opportunity, classified by industry and by region The BOI Unit for Industrial Linkage Development The BOI Unit for Industrial Linkage Development - or BUILD - acts as the linkage among large companies, manufacturers, foreign or domestic, and small and medium enterprises producing parts with the aim to enable technology transfer and more integrated production as a crucial foundation for domestic industryû competitiveness. The Board of Investment of Thailand Vipavadee Rangsit Rd., Bangkhen, Bangkok 10900 Tel. 0 2537-8111, 0 2537-8155 Fax. 0 2537-8177 E-mail : head@boi.go.th Website http://www.boi.go.th A4-4

Apendix 4 Sources or SMEs Supporting Agencies IV Assist in Finding Co-Investor Finding co-investor specialized in management technology and marketing, arrange meeting for investors countrywide to meet co-investors in Bangkok from overseas. Thailand Overseas Investment Unit (TOI) Thailand Overseas Investment Unit (TOI) is responsible for feasibility study for Thai businessmen concerning investments opportunity in 4 targeted groups: Indochina, Southeast Asia, America and Europe. Investor Association Club Is an association that render such services as update data and information on investment environment in Thailand, rules and regulations in investment promotion, for members. Visa Center To accord facilities for foreign investors, a visa and work permit center is proposed to provide services in visa extension, work permit issuing and extension, re-entry permit and change of visa type. The One-Stop Service Center for Visas and Work Permits, Krisda Plaza, 3rd Floor, 207 Ratchadapisek Road, Din Daeng, Bangkok 10310 Tel. 0-2693-9333-39 ext.106-111 Fax. 0-2693-9340 Ministry of Industry * Department of Industrial Promotion (New Entrepreneurs Creation: NEC) 1. (Business Opportunity Centre : BOC) Find experts to provide counsel through Business Opportunity Centre (BOC) which locates both in Bangkok and other regions, as well as through internet, in order to help new entrepreneurs in seeking and assess business opportunity, analyze, screen, and select appropriate investment projects and fulfill regulatory requirements until the business is setup and comes into operation. 2. Short Course (72 Hour) Training Is suitable for persons with some business experiences or knowledge and want to find in themselves entrepreneurship and some technical knowledge. New Entrepreneurs Creation (NEC) 5 th Floor, Department of Industrial Promotion Rama 6 Rd., Rachathewee Bangkok 10400 Tel. 0 2202-4426-7 Fax. 0 2354-1537-8 Website: http://intranet.dip.go.th/boc A4-5

Report on the Status of Small and Medium Enterprises in 2005 3. Long Term (138 Hour Training and 60 Hour Business Counseling) Training Course For persons with no knowledge nor experience in business and need comprehensive instruction to develop entrepreneurial skills 4. SMEs Finance and Investment Marketplace Is a forum for new entrepreneurs with business plan seeking co-investors or lenders. 5. Business Incubation Prepare space for temporary use by new entrepreneurs to conduct their business within the building of the Incubation Center 6. Marketing Promotion Activities Arrange a product debut for new entrepreneurs who completed training or incubation and start production of goods or service activities 7. Moot Corp. in Education Institute Business plan training for last year college students with close cooperation with advisors and mentors Business Opportunity Centre (BOC) 2 nd Floor, Department of Industrial Promotion Rama 6 Rd., Rachathewee Bangkok 10400 Tel. 0 2202-4426-7 Fax. 0 2354-1537-8 Institute for SMEs Development Institute for SMEs Development Provide Counseling and SME Promotion in Following Areas: 1. Fix problems for SMEs 2. Build network of agencies concerned 3. Development with the aim to go international 4. Support mechanism for venture capital and capital mobilizing through security market for SMEs 5. Information on investment in potential industry 6. Mechanism for close and integrated promotion (Incubation) 7. Credit Mechanism (Start-up Loans) 99 Gym 1. Thammasat University Rangsit Campus, Klong Luang, Pathumthani 12120 Tel. 0-2986-9808, 0-2564-2733 Fax. 0-2619-8100 A4-6

Apendix 4 Sources or SMEs Supporting Agencies IV Board of Trade of Thailand and The Thai Chamber of Commerce Renders following Services: - Certificate of Origin / A.T.A Carnet certification - Certificate of financial status - Certificate of standard of products - Business Information Centre - Arbitration service Board of Trade of Thailand and The Thai Chamber of Commerce 150 Rajbopit Road, Pranakorn District, Bangkok 10200 Tel. +66(0) 2622-1860-76 Fax.. +66(0) 2225-3372 e-mail : tcc@thaiechamber.com A4-7