The Rotherham NHS Foundation Trust Counselling and sychotherapy Services Obstetrics & Gynaecology patientinformation Your health, your life, your choice, our passion
Hearing about your experience of our services is very important as it means we can pass compliments to our staff and make improvements where necessary. Tell us what you think at feedback@rothgen.nhs.uk If you require this document in another language, large print, braille or audio version, please contact atient Information on 01709 424281 or email patientinformation@rothgen.nhs.uk
Counselling and sychotherapy Services Consider for a moment what it is like when you are having a difficult time, or have a particular problem - would it be useful to talk it through? We provide professional counselling by people trained to understand these difficulties. Sessions are given at a pace that suits you - with the intention of enabling you to meet life s challenges more effectively. What is counselling? Counselling is not the same as giving advice. Rather, a counsellor seeks to help you to focus on and understand more clearly the issues that concern you. By respecting your own values, choices and lifestyle, the counsellor can work together with you towards making choices or changes that are right for you. Counselling sessions take place in a comfortable, private setting and usually last for 50 minutes. Counselling is given at a pace that is suitable for you. Following your first visit we can decide together how many sessions you may need. Most personal problems can be helped through counselling, including anxiety, stress, depression, family and/or relationship difficulties, sexual problems or identity issues. It can also involve adjusting to a new culture or dealing with dilemmas or difficult decisions, as well as more specific problems such as addictions or eating problems. This list is by no means complete. If you have any questions regarding a particular problem, please contact us on 01709 427636. 3
Counselling and sychotherapy Services Who can access Counselling and sychotherapy Services? This service is available to anyone who has G referral or has been either an in-patient or out-patient of Obstetrics & Gynaecology within the last 6 months. A member of staff will make a referral on your behalf or you may contact the service directly yourself on 01709 427636. Who are we? The counselling team is led by experienced, qualified professional practitioners who are members of the UK s leading counselling regulatory body. The team members are all qualified we also provide placements to student counsellors on BAC training courses. We all work in different ways, sharing the commitment to a respectful, supportive and confidential relationship with our patients and to helping patients explore ways of helping themselves. How soon can I be seen? We aim to see you as soon as possible following your referral. Sometimes there may be a short wait but we do try to keep this as short as possible. Ethics and confidentiality We work in line with the Ethical Framework for Good ractice produced by the British Association for Counselling and sychotherapy. A full version of this is available on their website (www.bacp.co.uk). 4
Counselling and sychotherapy Services All personal details and the content of all counselling sessions are confidential. Under all normal circumstances, nothing will be revealed to anyone outside the service without your permission. In very rare circumstances we reserve the right to break confidentiality. This only happens where there appears to be a serious risk to your own or to others safety. Even in these circumstances, we would normally try to speak to you first before contacting anyone else. lease ask if you have any questions about this policy. The service works under the terms of the Data rotection Act 1998. The factual data you give to the service and the dates on which you attend for counselling are stored in a computer database. We use these data to compile anonymous statistics about the use of the service. Your counsellor may also keep notes on your meetings to help them in their work with you. More information is available if required. Appointments All patients will firstly have an assessment session where follow-up appointments are discussed. All appointments will be with the same counsellor except in unexpected circumstances such as illness etc. 5
Counselling and sychotherapy Services How to contact us Counselling and sychotherapy Service Obstetrics & Gynaecology Telephone 01709 427636 Switchboard Telephone 01709 820000 Useful contact numbers NHS 111 Service Telephone 111 Health Info Telephone 01709 427190 Stop Smoking Service Telephone 01709 422444 A&E Telephone 01709 424455 For G out of hours, contact your surgery Useful websites www.nhs.uk www.gov.uk www.therotherhamft.nhs.uk We value your comments If you have any comments or concerns about the care we have provided please let us know, or alternatively you can write to: atient Services The Rotherham NHS Foundation Trust Rotherham Hospital Moorgate Road Oakwood Rotherham S60 2UD Telephone 01709 424461 Email complaints@rothgen.nhs.uk roduced by Alison Shaw, July 2009. Version: 4.0 Revised March 2012, January 2014. Revision due January 2016. The Rotherham NHS Foundation Trust 2014. All rights reserved. 6
Hospital site plan Woodlands Two Way traffic One Way traffic ublic arking Leapfrog Day Nursery Oakwood Hall Greenoaks Oldfield Centre Moorgate Wing OAKWOOD HALL DRIVE Day Surgery Centre Maternity Entrance Rotherham Hospital Main Entrance Accident & Emergency AY AND DISLAY AY AND DISLAY Oakwood Community AY AND Hospital DISLAY One Way Bus stop BAKER STREET MOORGATE One way Bus stop ROAD A618 Bus stop Security Centre TO WOODSIDE Rotherham main routes To Leeds arkgate To Doncaster 35 Thorpe Hesley B6089 A633 M1 North 34 South 34 To Sheffield Kimberworth ark A629 Kimberworth A6109 A631 A630 A630 Woodside Brinsworth A630 33 A630 TOWN Clifton CENTRE A618 A631 East Dene Rotherham Hospital Moorgate A6123 Whiston Herringthorpe A631 M1 Wickersley Bramley 32 A631 To A1, M62 & Hull M18 1 To Sheffield Treeton A618 M1 To Nottingham and the South
Sustainable Forests / Low chlorine LS 467 01/14 V4 Jones & Brooks Rotherham Hospital Moorgate Road Oakwood Rotherham S60 2UD Telephone 01709 820000 www.therotherhamft.nhs.uk