CITYWIDE TRAINING CENTER - FALL 2006 COURSE SCHEDULE including July & August classes! Hundreds of hands-on courses including: WORKPLACE EFFECTIVENESS (p. 1) PROCUREMENT (p. 2) COMMUNICATION (p. 1) LEAP COURSES (p. 2) MANAGEMENT & SUPERVISION (p.1) ISM SATELLITE SEMINARS (p. 3) APC CERTIFICATE PROGRAM (p. 1 & 2) NYC 101 (p. 2) TRAIN THE TRAINER (p.2) D+CE COURSES (p.3) COMPUTER APPLICATIONS TRAINING (p.3-6) IT PROFESSIONAL/CERTIFICATION (p.6) CONFLICTS OF INTEREST CLE FOR ATTORNEYS/ CONFLICTS OF INTEREST (p.2) For more information: or call 212.487.5600 COURSE TITLE CODE CREDITS DAYS DATES COST PER PERSON WORKPLACE EFFECTIVENESS Building Positive Workplace Relationships C9019 1.2 CEU 2 Sep 28-29 $250 Dealing with Difficult People C6060.6 CEU 1 Aug 14, Oct 11 $125 Delegation and Time Management C2004.6 CEU 1 Aug 3, Oct 25 $125 Influencing Without Authority C2262.6 CEU 1 Sep 14, Jan 15 $125 Leading Short-term Improvement Projects C9014.6 CEU 1 Oct 17 $125 Managing Multiple Priorities C5044.6 CEU 1 Oct 19, Jan 11 $125 Managing Non-Productive Emotions in the Workplace C1640 1.2 CEU 2 Nov 1-2, Jan 8-9 $250 Managing Stress and Preventing Burnout C9033.6 CEU 1 Nov 8, Jan 22 $125 COMMUNICATION Action Grammar C5031 1.2 CEU 2 Aug 17-18, Oct 30-31, Jan 17-18 $250 Brilliant Briefings C3150 1.2 CEU 2 Oct 2-3 $250 Business Writing for Managers and Professionals C2034 1.2 CEU 2 Aug 30-31, Sep 25-26 $250 Communicating Across Divisions C9039.6 CEU 1 Aug 16 $125 Communication Strategies for the Administrative Professional C9034 1.2 CEU 2 Oct 30-31 $250 Developing Dynamic Listening Skills C2508.6 CEU 1 Jul 31, Oct 30, Jan 11 $125 Easy English for the Multi-Lingual Writer C8005 1.2 CEU 2 Aug 28-29, Nov 27-28 $250 Initiating and Managing Difficult Conversations C9013.6 CEU 1 Nov 14 $125 Making Effective Presentations C2920 1.2 CEU 2 Sep 11-12 $250 Persuasive Communication C9020.6 CEU 1 Aug 22, Dec 7 $125 Revising, Editing & Proofreading C2033 1.2 CEU 2 Dec 13-14 $250 Successful Letter/Memo Writing C6788 1.2 CEU 2 Aug 24-25, Oct 3-4, Dec 14-15 $250 Successful Workplace Communication C1022.6 CEU 1 Aug 11, Dec 1 $125 MANAGEMENT & SUPERVISION Coaching and Counseling for Improved Job Performance C3030.6 CEU 1 Oct 20 $125 Developing Procedures: Improving Work Processes C9048 1.2 CEU 2 Oct 26-27, Jan 11-12 $250 Dynamics of Management C1006 1.8 CEU 3 Dec 11-13 $375 Empowerment: Fostering Employee Initiative C9202.6 CEU 1 Dec 8 $125 Fundamentals of Supervision C1031 1.8 CEU 3 Oct 2,3,4 $375 Managing the Challenges of Change C5678 1.2 CEU 2 Dec 6-7 $250 Motivating Your Staff for High Performance C4450.6 CEU 1 Oct 23 $125 Understand Yourself: Work Better with Others C9049.6 CEU 1 Sep 28 $140 Using the Myers Briggs Type Indicator (MBTI) Preparing for Supervision: Managing the Transition C8009.6 CEU 1 Jan 29 $125 Resolving Conflict: A Leadership Approach C5151 1.2 CEU 2 Aug 7-8 $250 Resolving Workplace Issues: A One-Day Practicum C9050.6 CEU 1 Nov 20, Jan 9 $125 Smart Solutions for Unacceptable Employee Behavior C9017 1.2 CEU 2 Jul 18-19, Nov 16-17 $250 Supervising Challenging Employees C9038 1.2 CEU 2 Jan 10-11 $250 The Supervisors Challenge: C9047 1.2 CEU 2 Nov 28-29 $250 Managing Yourself While Managing Others ADMINISTRATIVE PROFESSIONAL CERTIFICATE (APC) PROGRAM Three Core Courses Plus One Communication Elective, & One Technology Elective Course Code: CAPC $495 CORE COURSES Effective Office Management for Today's Workplace C2202.6 CEU 1 Jul 14 (Session I), Oct 16 (Session II) Managing Multiple Priorities C5044.6 CEU 1 Jul 18 (Session I), Oct 19 (Session II) Dealing with Difficult People C6060.6 CEU 1 Jul 27 (Session I), Oct 23 (Session II) 1
COMMUNICATION ELECTIVES (CHOOSE ONE) COURSE TITLE CODE CREDITS DAYS DATES COST PER PERSON Action Grammar C5031 1.2 CEU 2 Aug 17-18, Oct 30-31, Jan 17-18 Developing Dynamic Listening Skills C2508.6 CEU 1 Jul 31, Oct 30, Jan 11 Easy English for the Multi-Lingual Writer C8005 1.2 CEU 2 Aug 28-29, Nov 27-28 Successful Letter/Memo Writing C6788 1.2 CEU 2 Aug 24-25, Oct 3-4, Dec 14-15 Successful Workplace Communication C1022.6 CEU 1 Aug 11, Dec 1 TECHNOLOGY ELECTIVES (CHOOSE ONE) Excel (Level 1, 2, or 3) Microsoft Word (Level 1, 2, or 3) Outlook (Level 1 or 2) See pages 3-4 for Course Codes and Available Dates See pages 3-4 for Course Codes and Available Dates See pages 3-4 for Course Codes and Available Dates TRAIN THE TRAINER Train the Trainer C5042 1.8 CEU 3 Oct 17-18, 25 $375 NYC 101 Employee Orientation C9048 0 CEU 1 Sep 27, Nov 29, Feb 28 (9a-12:30p) N/C Helping Employees Normalize Abnormal Situations C9030.3 CEU 1/2 Oct 23 (9a-12:30p) N/C (Employee Assistance Program) The Disciplinary Process: C9051.3 CEU 1/2 Aug 10, Oct 6, Jan 18 (9a-12:30p) N/C Making it Work (Employee Discipline) "Working Well NYC": An Employee Wellness C9052.3 CEU 1/2 Sep 18 (9a-12:30p) N/C Seminar on Health & Personal Safety OTHER What Every Attorney Should Know C9049.2 CEU/.2 CPE 2 Nov 16 (9a-11a), Jan 30 (2:30p-4:30p) N/C About NYC's Conflicts of Interest Law Jan 30 (2:30p-4:30p) PROCUREMENT MAYOR'S OFFICE OF CONTRACT SERVICES (M.O.C.S.) COURSES Contracting via Competitive Sealed Bids P3006 1.2 CEU 2 TBA N/C Contracting via Competitive Sealed Proposals P4005 1.2 CEU 2 TBA N/C Contract Administration P3007.6 CEU 1 TBA N/C Contracting for Human/Client Services P4007 1.2 CEU 2 TBA N/C Contracting for Information Technology P3009 1.2 CEU 2 TBA N/C Contracting via Sole Source P3004.6 CEU 1 TBA N/C Cost and Price Analysis P3003.6 CEU 1 TBA N/C Environmentally PreferredPurchasing P5011.6 CEU 1 TBA N/C Monitoring and Measurement of Contractor Performance P3010.6 CEU 1 TBA N/C Negotiation Techniques P3002.6 CEU 1 TBA N/C Procurement Planning and Management P3005 1.2 CEU 2 TBA N/C Specification Writing P3001.6 CEU 1 TBA N/C What Every Attorney Should Know C9049.2 CEU/.2 CPE 2 Nov 16 (9a-11a), Jan 30 (2:30p-4:30p) N/C About NYC's Conflicts of Interest Law Jan 30 (2:30p-4:30p) OTHER PROCUREMENT COURSES A Winning Customer Service Approach to Purchasing P5012.6 CEU 1 Nov 20 $125 City Specific Contracting P4001.6 CEU 1 Oct 24, Jan 9 $125 Conflicts of Interest Seminar P4002.3 CEU 1/2 Oct 25 (9a-12:30pm) N/C Ethical Decision Making for P3012.6 CEU 1 Jan 18 $125 Procurement Specialists MWBE Program P6002.3 CEU 1 Nov 14, Nov 21 (9:30a-12:30p) $125 Purchasing Off the NYS Office of P4006.3 CEU 1/2 Oct 4, 5 (9a-12:30p) N/C General Services (OGS) Contracts Taking Stock: Acquiring DCAS P5013.3 CEU 1/2 Aug 8, Sep 12, Oct 10, Nov 14, Dec 12, N/C Supplies On-Line Jan 9 (9:30a-12:30p) 2
NATIONAL INSTITUTE OF GOVERNMENTAL PURCHASING (NIGP) LEARNING AND EDUCATION TO ADVANCE PROCUREMENTCOURSES (LEAP) Contract Administration P1001 1.8 CEU 3 Nov 14-16 $550 Developing & Managing Requests for Proposals P1002 1.8 CEU 3 Nov 1-3 $550 in the Public Sector Introduction to Public Procurement P1003 1.8 CEU 3 Oct 11-13, Dec 4-6 $550 Planning, Scheduling & Requirement Analysis P1004 1.8 CEU 3 Nov 28-30 $550 Sourcing in the Public Sector P1005 1.8 CEU 3 Dec 18-20 $550 The Legal Aspects of Public Procurement P1006 1.8 CEU 3 Oct 16-18, Dec 12-14 $550 CPPB Review P1000R.6 CEU 1 Jan 12 $175 CPPO Review P2000R 1.2 CEU 2 Jan 11-12 $250 CPPB Exam (Includes One Year NIGP National Membership) P1000E 0 CEU 1/2 Jan 26 (9a-2p) $415 CPPO Exam (Includes One Year NIGP National Membership) P2000E 0 CEU 1/2 Jan 26 (9a-2p) $490 INSTITUTE FOR SUPPLY MANAGEMENT (ISM) SATELLITE SEMINARS Finance for the Supply Professional P5007A.4 CEU 1/2 Oct 12 (10a-2:30p) N/C Critical Business Skills for Effective Supply Chain Leaders P5007B.4 CEU 1/2 Feb 8 (10a-2:30p) N/C DESIGN+CONSTRUCTION EXCELLENCE (D +CE) Introduction to Sustainable Design & LEED P7001.4 CEU 1/2 Oct 26 (8:30a-1p) N/C Universal Design P7002.4 CEU 1 Sep 14 N/C AUDIT Analysis Techniques for Auditors A7900 1.2 CEU/16 CPE 2 Nov 13-14 $360 Assessing Controls in Performance Audits A8021 1.2 CEU/16 CPE 2 Nov 20-21 $360 Assessing the Reliability of Computer Processed Data A8043 1.2 CEU/16 CPE 2 Aug 21-22 $360 Audit Evidence and Working Papers A7011 1.2 CEU/16 CPE 2 Sep 28-29 $360 Auditing Operations A8027 1.2 CEU/16 CPE 2 Nov 15-16 $360 Auditor's Role in Systems Development Life Cycle A9018.6 CEU/8 CPE 1 Dec 13 $360 Basic Governmental Auditing A7001 3.0 CEU/40 CPE 5 Oct 16-20 $675 Compliance Auditing A8095 1.2 CEU/16 CPE 2 Oct 23-24 $360 Creative Thinking for Auditors A8012 1.2 CEU/16 CPE 2 Sep 11-12 $360 Developing and Presenting Audit Findings A7021 1.2 CEU/16 CPE 2 Dec 18-19 $360 Effective Audit Supervision A9002 2.4 CEU/32 CPE 4 Nov 28-Dec 1 $535 Getting it Write A9009.6 CEU/8 CPE 1 Jan 17 $250 Information Systems Auditing A8029 1.2 CEU/16 CPE 2 Aug 23-24 $360 Information Technology for Auditors A8024 1.2 CEU/16 CPE 2 Dec 11-12 $360 Interviewing Techniques for Auditors A7012 1.8 CEU/24 CPE 3 Dec 6-8 $475 Making Your Case to Prosecute Fraud A8090 1.2 CEU/16 CPE 2 Jan 22-23 $360 Managing the Audit Engagement A9102 1.8 CEU/24 CPE 3 Sep 13-15 $475 Negotiation and Conflict Resolution Skills A9001 1.2 CEU/16 CPE 2 Dec 4-5 $360 Planning Audit Assignments A8451 1.2 CEU/16 CPE 2 Sep 26-27 $360 Practical Statistical Sampling for Auditors A8112 2.4 CEU/32 CPE 4 Jan 9-12 $535 Prevention and Detection of Fraud A8002 1.8 CEU/24 CPE 3 Oct 11-13 $475 What Every Attorney Should Know C9049 2.2 CEU/2.2 CPE 2 Nov 16 (9a-11a), Jan 30 (2:30p-4:30p) N/C About NYC's Conflicts of Interest Law Jan 30 (2:30p-4:30p) COMPUTER APPLICATIONS TRAINING DESKTOP APPLICATIONS MICROSOFT OFFICE Access - Introductory Level 2000 T4011 1.2 CEU 2 Jul 12-13, Aug 7-8, Nov 2-3 $250 2002 T4021 1.2 CEU 2 Jul 25-26, Sep 21-22, Oct 3-4, $250 Dec 18-19 2003 T4031 1.2 CEU 2 Aug 28-29, Oct 10-11, Nov 29-30, $250 Jan 4-5, 17-18 Access - Intermediate Level 2000 T4012.6 CEU 1 Jul 20, Sep 7, Dec 4 $125 2002 T4022.6 CEU 1 Aug 3, Sep 28, Oct 12, Jan 4 $125 2003 T4032.6 CEU 1 Oct 23, Nov 15, Dec 11, Jan 9, 22 $125 3
Access - Advanced Level 2000 T4013.6 CEU 1 Dec 11 $125 2002 T4023.6 CEU 1 Oct 30, Jan 22 $125 2003 T4033.6 CEU 1 Nov 28, Jan 30 $125 Excel Level 1 2000 T3014.6 CEU 1 Jul 11, Sep 26, Nov 16 $125 2002 T3024.6 CEU 1 Jul 24, Aug 10, Dec 18 $125 2003 T3034.6 CEU 1 Aug 17, Oct 27, Dec 6, Jan 8 $125 Excel Level 2 2000 T3015.6 CEU 1 Jul 19, Oct 2, Nov 27 $125 2002 T3025.6 CEU 1 Aug 21, Oct 18, Dec 20 $125 2003 T3035.6 CEU 1 Sep 11, Nov 8, Jan 24 $125 Excel Level 3 2000 T3016.6 CEU 1 Aug 14, Dec 13 $125 2002 T3026.6 CEU 1 Sep 7, Jan 26 $125 2003 T3036.6 CEU 1 Oct 31, Jan 31 $125 Outlook Level 1 2000 T7011.6 CEU 1 Jul 14 $125 2002 T7021.6 CEU 1 Sep 8, Jan 17 $125 2003 T7031.6 CEU 1 Oct 19, Jan 11 $125 Outlook Level 2 2000 T7012.6 CEU 1 Aug 2 $125 2002 T7022.6 CEU 1 Oct 5, Dec 1 $125 PowerPoint Level 1 2000 T5011.6 CEU 1 Jul 28 $125 2002 T5021.6 CEU 1 Aug 25 $125 2003 T5031.6 CEU 1 Oct 6, Dec 8 $125 PowerPoint Level 2 2000 T5012.6 CEU 1 Aug 11 $125 2002 T5022.6 CEU 1 Sep 6 $125 2003 T5032.6 CEU 1 Nov 3, Jan 19 $125 Word Level 1 2000 T2014.6 CEU 1 Jul 12, Oct 11 $125 2002 T2024.6 CEU 1 Aug 9, Nov 27 $125 2003 T2034.6 CEU 1 Sep 27, Dec 19 $125 Word Level 2 2000 T2015.6 CEU 1 Aug 15, Nov 8 $125 2002 T2025.6 CEU 1 Sep 6, Dec 4 $125 2003 T2035.6 CEU 1 Oct 24, Jan 18 $125 Word Level 3 2002 T2026.6 CEU 1 Nov 20, Jan 9 $125 2003 T2036.6 CEU 1 Jan 31 $125 OPERATING SYSTEMS AND HARDWARE PC & Windows 2000 T1003.6 CEU 1 Jul 10, Sep 25, Jan 23 $125 Windows XP T1031.6 CEU 1 Jul 31, Oct 16 $125 DESKTOP PUBLISHING Indesign CS2, L1 T8009.6 CEU 1 Jan 9 $125 Indesign CS2, L2 T8010.6 CEU 1 Jan 10 $125 PageMaker 7, L1 T8003.6 CEU 1 Oct 5 $125 PageMaker 7, L2 T8004.6 CEU 1 Dec 8 $125 Pagemaker 7, L3 T8006.6 CEU 1 Jan 17 $125 Publisher 2000, L1 T8001.6 CEU 1 Nov 9 $125 Publisher 2002, L1 T8002.6 CEU 1 Sep 12 $125 Publisher 2003, L1 T8003.6 CEU 1 Sep 13 $125 QuarkXpress 5, L1 T8015.6 CEU 1 Aug 24 $125 QuarkXpress 5, L2 T8016.6 CEU 1 Oct 31 $125 QuarkExpress 6, L1 T8017.6 CEU 1 Sep 18 $125 QuarkExpress 6, L2 T8018.6 CEU 1 Sep 19 $125 INTERNET Cold Fusion MX, L1 T9024.6 CEU 1 Dec 13 $125 Cold Fusion MX, L2 T9025.6 CEU 1 Jan 29 $125 Dreamweaver MX, L1 T9020.6 CEU 1 Oct 4 $125 Dreamweaver MX, L2 T9021.6 CEU 1 Nov 14 $125 Dreamweaver MX, L3 T9017.6 CEU 1 Dec 12 $125 Fireworks MX, L1 T5018.6 CEU 1 Oct 20 $125 Fireworks MX, L2 T5019.6 CEU 1 Jan 12 $125 4
Flash 8, L1 (MX) T9107.6 CEU 1 Sep 14 $125 Flash 8, L2 (MX) T9108.6 CEU 1 Sep 15 $125 FrontPage 2000, L1 T9011.6 CEU 1 Nov 1 $125 FrontPage 2000, L2 T9012 1.2 CEU 2 Jan 16-17 $250 FrontPage 2002, L1 T9013.6 CEU 1 Dec 5 $125 FrontPage 2002, L2 T9014.6 CEU 1 Jan 9 $125 HTML 4, L1 T9015.6 CEU 1 Aug 22 $125 HTML 4, L2 T9016.6 CEU 1 Sep 29 $125 HTML 4, L3 T9017.6 CEU 1 Dec 14 $125 GRAPHICS/WEB DESIGN Illustrator 10, L1 T5109.6 CEU 1 Aug 9 $125 Illustrator 10, L2 T5110.6 CEU 1 Sep 20 $125 Illustrator CS2, L1 T5020.6 CEU 1 Jan 22 $125 Illustrator CS2, L2 T5021.6 CEU 1 Jan 29 $125 PhotoShop 7, L1 T5112 1.2 CEU 2 Jul 27-28 $250 PhotoShop 7, L2 T5113 1.2 CEU 2 Oct 16-17 $250 Photoshop CS2, L1 T5114.6 CEU 1 Jan 24 $125 Photoshop CS2, L2 T5115.6 CEU 1 Jan 31 $125 Visio Professional 2000, L1 T5318.6 CEU 1 Oct 18 $125 Visio Professional 2002, L1 T5319.6 CEU 1 Dec 7 $125 Visio Professional 2003, L1 T5320.6 CEU 1 Jan 16 $125 Visio Professional 2003, L2 T5048.6 CEU 1 Jan 30 $125 XML, L1 T9027.6 CEU 1 Aug 1 $125 XML, L2 T9028.6 CEU 1 Oct 27 $125 XML, L3 T9029.6 CEU 1 Jan 8 $125 OTHER Crystal Reports 8.5, L1 T9138 1.2 CEU 2 Jul 18-19, Aug 30-31 $250 Crystal Reports 8.5, L2 T9139 1.2 CEU 2 Oct 25-26 $250 Crystal Reports 10, L1 T9148 1.2 CEU 2 Sep 25-26, Nov 20-21 $250 Crystal Reports 10, L2 T9149 1.2 CEU 2 Dec 14-15, Jan 24-25 $250 Project 2000, L1 T6003 1.2 CEU 2 Jul 17-18 $250 Project 2000, L2 T6004.6 CEU 1 Sep 11 $125 Project 2003, L1 T6023.6 CEU 1 Oct 17 $125 Project 2003, L2 T6024.6 CEU 1 Nov 13 $125 DESKTOP E-LEARNING ANY 3 COURSES (inclusive of all levels, if any) $129 Access 2000 Level 1, Level 2, Advanced E4011.6 CEU ANYTIME LEARNING Access 2003 Level 1, Level 2, Advanced Access 2003 Designing a Database, Creating Queries, E4032.6 CEU ANYTIME LEARNING Working with Reports Acrobat 7 Level 1 Crystal Reports 8 Basic, Advanced E9038.6 CEU ANYTIME LEARNING Crystal Reports 9 Level 1, Level 2 E9138.6 CEU ANYTIME LEARNING Dreamweaver 4 Level 1, Level 2 E9005.6 CEU ANYTIME LEARNING Excel 2000 Level 1, Level 2, Advanced E3016.6 CEU ANYTIME LEARNING Excel 2002 Level 1, Level 2, Advanced Excel 2003 Analyzing and Manging Data Illustrator 9, 10 Level 1 E5107.6 CEU ANYTIME LEARNING Microsoft Office 2003: Transition from Office 2000 E1000.6 CEU ANYTIME LEARNING Microsoft Office 2000 to Office XP: New Features Outlook 2000 Level 1, Level 2 E7012.6 CEU ANYTIME LEARNING Outlook 2002 Introduction, Advanced Outlook 2003 Optimizing Outlook, Working with Messages, Managing your Schedule Photoshop 6 Basic Skills, Level 1, Level 2 E5114.6 CEU ANYTIME LEARNING Powerpoint 2000 Introduction, Advanced E5011.6 CEU ANYTIME LEARNING Powerpoint 2002 Introduction Powerpoint 2003 Creating a Basic Presentation, Delivering Presentations Project 2000 Level 1, Level 2 E6003.6 CEU ANYTIME LEARNING Visio 2000 Level 1 E5018.6 CEU ANYTIME LEARNING Windows XP Professional Level 1, Level 2 E1031.6 CEU ANYTIME LEARNING Word 2000 Level 1, Level 2, Advanced E2015.6 CEU ANYTIME LEARNING Word 2002 Level 1, Level 2 Word 2003 Graphic Elements in Documents 5
IT Professional Tech/Certification Training Courses Cost Per Student CIW, CompTia, EC, Microsoft and Novell $295 per day Checkpoint, Cisco, Citrix, Linux, CWNP, (ISC)2, Oracle $395 per day For complete IT Training schedule information: nyc.gov/techtraining The (CTC) is an authorized provider of CEUs and professional development credits for various accreditation programs: International Association for Continuing Education and Training (IACET) As an authorized IACET provider, the CTC awards Continuing Education Units (CEUs). This is a nationally recognized standard unit of measurement earned for satisfactory completion of qualified programs of continuing education. One CEU is equal to ten hours of participation in an organized continuing education experience under responsible, qualified direction and instruction. Universal Public Purchasing Certification Council (UPPC) Through the UPPCC, individuals who are currently employed in public purchasing have the opportunity to achieve industry-wide recognition by earning the CPPO and CPPB designation. The requirements for certification are based on professional experience and academic examination. National Institute on Governmental Purchasing (NIGP) The National Institute of Governmental Purchasing (NIGP) is a national, non-profit organization providing support to professionals in the public sector purchasing profession. NIGP provides its members with education, professional networking, research, and technical assistance. Institute for Supply Management (ISM) is a national and international organization in purchasing and materials management research and education. Microsoft IT Academy As a member of the Microsoft IT Academy program the CTC provides employees with a coordinated curriculum, courseware and online collaboration tools to help people achieve certification in Microsoft technologies -- delivering a premium education on cutting-edge technology. Pearson Vue Authorized Testing Center Agencies that prefer to train a number of their employees on specific topics at once may request dedicated workshops scheduled at their convenience. Up to 25 participants can be scheduled for most courses (12 for computer application courses, 8 for IT professional courses). Classes can be scheduled throughout the year and can be customized for to meet specific agency objectives and time contraints. For more information: website: e-mail: citywidetrainingcenter@dcas.nyc.gov Phone: 212.487.5600 SCHEDULE SUBJECT TO CHANGE 6