Mind in Croydon Fundraising Strategy 2013-16 Background The following is extracted from Mind in Croydon s Strategic Plan 2013-2016 Over recent years Mind in Croydon has made the change from a family firm to a more mature social business, which is formally organised, better resourced and proactive. Over the next three years we will build on this success. We will become more business like, develop our marketing and our skills to compete for services as they are put out to tender. We will cost our services so that we are ready to market services to a range of people as schemes such as Self-Directed-Support develop. We will need to balance the needs of delivering services that are commissioned with those that meet peoples needs. To this end we will need to become more selfreliant and guided by our beneficiaries, rather than be overly reliant on the funding provided by those services that commissioners wish to procure. We will develop further our fundraising functions in order to fund those services that local commissioners are unable or unwilling to fund. We will work more with service users and carers to find out from them the issues that are having an impact on their lives. We will undertake more research, questionnaires and surveys, both to inform our thinking, but also in order to lobby and campaign at a local and national level. We will develop our links with the community in order to harness community action and recruit more volunteers to enable us to expand our services. We will use our premises more to develop further two-way relationships with the community. i.e. engaging with the public to overcome myths and stigma around mental health and involving people within our services. Also we will generate funds from room hire, events, rent and other activities as they present themselves. We will review our structure, use of resources and skills to ensure that we are able to make the necessary changes. This will include ensuring that we are able to undertake more marketing and fundraising, more use of monitoring and record keeping in order to campaign and lobby better and the skills to better engage with the community. This lays out the charity s intention to be more than a sub-contractor. Although contracts for the provision of services are an essential part of the agency s income, a decision was made not to chase contracts where the level of funding would make it impossible to provide a quality service, or one that was not in accordance with our values and our beneficiaries stated preferences. Instead a decision was made that we should develop our non-restricted income in order to maintain our independence, commitment to quality and ability to meet the expressed preferences of our beneficiaries. 1
Current Funding Mind in Croydon s annual report and accounts for the year ending 31 st March 2013 show the following income streams. Source of Income Amount Percentage Service Level Agreements Croydon Clinical Commissioning 578,655 40 Group Service Level Agreements London Borough of Croydon 428,070 29 Other Grants 206,744 15 Sales (shop sales 30,900) 122,881 9 Rent 36,749 3 Fundraising & Donations 36,198 3 Investment/Interest 16,399 1 Total 1,425,696 100 This shows that 69% of the charity s funding stems from contracts with local health and social care commissioners. This sum is much less than other similar charities, but the charity would like to develop its range of funding steams in order to be as independent as possible and to be able to respond to the needs and wishes of its beneficiaries. Course of Action The charity has decided that, via its Fundraising sub-committee and staff team generally, it would develop a range of fundraising activities. These are: Shops It has been agreed that during 2013 we would purchase and open a new fundraising shop. (The business case for this is given in appendix a). We already have income from one other shop and a percentage of the income from another Mind shop in the Borough operated by Mind Retail. Income target from shops by financial year end 2014 49,000 Income target from shops by financial year end 2015 69,000 Income from Property It has been agreed that we will expand income from rents, room and space rental from the properties that we own, including the flats above the shops. Income target from property by financial year end 2014 37,700 Income target from property by financial year end 2015 41,750 Grant Making Trusts It has been agreed that we will aim to maintain income from grant making trusts. It is accepted that this will be a challenge, as more and more charities apply to trusts. However, we have a good relationship and good reputation with a number of trusts. 2
Income target from grant making trusts by financial year end 2014 200,000 Income target from grant making trusts by financial year end 2015 200,000 Fundraising Events We have begun to run a number of events which we intend will become annual events. These include; World Mental Health Day, Wills Fortnight and Positive Steps. Income target from fundraising events by financial year end 2014 11,500 Income target from fundraising events by financial year end 2015 11,500 Services provided to people with personal budgets Through our MindMatch Service, we have started to provide services to people who have a personal budget. We intend to grow this work. Income target from personal budgets by financial year end 2014 15,000 Income target from personal budgets by financial year end 2015 15,000 Investment Income Our attitude and policy towards investment is described in our Investment Policy. Currently, our investments consist of Government Gilts. Income target from investments by financial year end 2014 20,000 Income target from investments by financial year end 2015 20,000 Based on the above targets, our fundraising target for 2014 is 333,200 and for 2015 it is 357,250. Reporting to the Trustees The trustees will receive regular reports on the achievement of these targets at the Finance and General Purposes Committee and Board Meetings. Review of this Strategy This strategy will be reviewed annually by the Trustees/Directors of Mind in Croydon. This strategy was last reviewed/amended in October 2013. 3
Appendix A Developing the new Mind in Croydon Shop Background The following is extracted from Mind in Croydon s Strategic Plan 2013-2016 Over recent years Mind in Croydon has made the change from a family firm to a more mature social business, which is formally organised, better resourced and proactive. Over the next three years we will build on this success. We will become more business like, develop our marketing and our skills to compete for services as they are put out to tender. We will cost our services so that we are ready to market services to a range of people as schemes such as Self-Directed-Support develop. We will need to balance the needs of delivering services that are commissioned with those that meet peoples needs. To this end we will need to become more selfreliant and guided by our beneficiaries, rather than be overly reliant on the funding provided by those services that commissioners wish to procure. We will develop further our fundraising functions in order to fund those services that local commissioners are unable or unwilling to fund. We will work more with service users and carers to find out from them the issues that are having an impact on their lives. We will undertake more research, questionnaires and surveys, both to inform our thinking, but also in order to lobby and campaign at a local and national level. We will develop our links with the community in order to harness community action and recruit more volunteers to enable us to expand our services. We will use our premises more to develop further two-way relationships with the community. i.e. engaging with the public to overcome myths and stigma around mental health and involving people within our services. Also we will generate funds from room hire, events, rent and other activities as they present themselves. We will review our structure, use of resources and skills to ensure that we are able to make the necessary changes. This will include ensuring that we are able to undertake more marketing and fundraising, more use of monitoring and record keeping in order to campaign and lobby better and the skills to better engage with the community. This lays out the charity s intention to be more than a sub-contractor. Although contracts for the provision of services are an essential part of the agency s income, a decision was made not to chase contracts where the level of funding would make it impossible to provide a quality service, or one that was not in accordance with our values and our beneficiaries stated preferences. Instead a decision was made that we should develop our non-restricted income in order to maintain our independence, commitment to quality and ability to meet the expressed preferences of our beneficiaries. The Maths 4
We have been running charity shops for a number of years. We know a well-run shop should net 30-40,000 per annum. Having premises with a flat above will bring in another 8-10,000 per annum. Basic calculations showed that investing in a suitable shop with a flat above it would give a return of 11.5% on capital. This was a much higher return that could be achieved through most other means. In the longer term we have a target that these kinds of activities should net the charity 100-150,000 per year. Although this income is never likely to replace the income from contracts and grants, it will be an important part of the charity s income and having shops increases our opportunity to develop different ways of working with the community. Concept and Philosophy We want the shop to be different to most other charity shops and be a way that we can connect with the local community and promote good mental health. The attached flier describes this further. We are also in negotiation with our local Lavender fields so that we can stock their products (Lavender is known for its positive mental health properties) in our shops and we have been approached by other suppliers of well-being products who want to partner with us. Richard Pacitti Mind in Croydon August 2013 Richard@mindincroydon.org.uk www.mindincroydon.org.uk 5