Mental Health Reform. A practical guide to implementation. You will learn: Key Speakers. Focusing on National Mental Health Reform & the NDIS

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Mental Health Reform A practical guide to implementation 15th & 16th November 2016, Novotel Sydney Central Key Speakers You will learn: Professor John Mendoza Director CONNETICA CONSULTING Adjunct Professor UNIVERSITY OF THE SUNSHINE COAST & UNIVERSITY OF SYDNEY Liz Burgat Director, Clinical Programs ORYGEN What stepped care & integrated care really mean What intelligent commissioning looks like How to increase integration How to be successful in the new funding environment Sarah Pollock Senior Adviser, Public Policy & Strategy MIND AUSTRALIA Natasha Miliotis Chief Executive Officer MENTAL ILLNESS FELLOWSHIP SA Focusing on National Mental Health Reform & the NDIS Sponsored by Register 3 delegates at the standard price & bring a 4th delegate FREE!* Pre Conference Workshops A B Achieving integrated care Accessing new income streams Spaces are limited, book early to avoid missing out! > see inside for more phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.criterionconferences.com/event/mhr16/

Your how to guide The mental health sector is going through a period of significant reform; from National Mental Health Reform (a.k.a. PHN reforms) to the NDIS. While these reforms have been welcomed by the sector there are concerns about their implementation. This mental health reform conference has been designed to assist you in this. With presentations from experts and progressive organisations you will get all the information you need to make the transition. You will learn: Where reforms are up to What good commissioning looks like How to do business with PHNs How to breakdown silos and increase integration How to overcome challenges around the NDIS How to be successful in the new funding environment Mental Health and programs will continue to evolve based on funding and the changing market. It is with conferences like this that help transform minds and business strategy to consider how to work and provide outcomes in Mental Health. - Harry Pitt, Aboriginal & Torres Strait Islander Manager, Darling Downs West Moreton PHN Free pass applications Criterion is delighted to offer a select number of free passes to nongovernment organisations and consumers who would not ordinarily be able to attend To apply please contact customercare@criterionconferences.com Who will attend? Senior representatives from: Mental Health Services Hospitals & Health Services PHNs Primary Health Organisations Sponsorship opportunities State & Commonwealth Government Departments & Agencies We work closely with corporate partners to create unique and innovative tailored sponsorship packages that best meet your specific sales marketing objectives. Contact Paul Sargent on 02 9239 5709 to discuss sponsorship opportunities. $400 when you register & pay by 26th August 2016 Plus key contributions from: Professor Jane Burns Young & Well Digital SynCo International University of Sydney Sue McKee West Moreton Hospital & Health Service Kate Ramsay & Phoebe Tucker Gold Coast PHN Mandy Taylor East Melbourne PHN Peri O Shea Being Paul Hersey 360 Health William Brennan Richmond Fellowship Queensland Associate Professor Paul Katz & Dr Michael Gardner Eastern Health Jon Davies New Horizons David Meldrum Mental Illness Fellowship Australia Debbie Childs Helping Minds Pete Shmigel Lifeline Australia To register phone 1300 316 882 fax 1300 918 334 registration@criterionconferences.com www.criterionconferences.com/event/mhr16/

Day 1 Tuesday 15th November 2016 8:30 Registration, coffee & networking 9:00 Welcome & introduction from the Chair Where reforms are up to The importance of effective implementation How the conference will assist PHN insights 9:15 Transitioning to a new way of working guidance for PHNs & providers Implementing stepped-care The commissioning process Towards greater integration and collaboration Mandy Taylor, Senior Manager Mental Health and AOD Eastern Melbourne PHN 10:00 One PHN s Deep Dive approach to Needs Assessment Adapting aspects of the Harvard Business School Deep Dive Methodology to more closely examine the outcomes of 2016 service mapping, data validation and sector profile development How, in addition to Needs Assessment, the process facilitates real and sustainable connections with service providers Kate Ramsay, Mental Health Project Officer & Phoebe Tucker, Project Officer Gold Coast PHN 10:45 Morning tea & networking Doing business with PHNs 11:15 PHN commissioned Preparing to do business with PHNs Winning the business Co-designing the services Delivering the outcomes Natasha Miliotis, Chief Executive Officer Mental Illness Fellowship South Australia Towards greater integration 12:00 Integration the breakfast of champions! What are we talking about? Turning the rhetoric into reality Applying upstream thinking to systems innovation and design Macro, meso and micro level coordination for sustainable integration, Senior Consultant Also facilitating Pre Conference Workshop A: Achieving Integrated Care 1:45 Person centred & integrated care - the role of Hospital & Health Services Why are person centred and integrated care are important to the Hospital and Health Service The barriers to achieving this What good health care looks like in 2016? Sue McKee, Chief Executive Officer West Moreton Hospital & Health Service 3:15 Afternoon tea & networking Digital Mental Health 5:00 Role of hotlines in suicide reduction Potential new drivers of suicide in contemporary Australia and responding to them Practice and technology innovation to address suicide Policy developments in suicide reduction and what they mean for stakeholders Pete Shmigel, CEO Lifeline Australia 2:25 Remaining relevant in times of change How we rebranded to remain relevant in times of change (from Arafmi to HelpingMinds) What the process entailed and how it was done using employed resources How the rebrand places the organisation with the changes in the Mental Health Sector Debbie Childs, Chief Executive Officer Helping Minds 3:30 Hospital to Home - partnership, collaboration & integration Rationale and service description Evaluation Next steps William Brennan, Executive Manager, Service Operations Richmond Fellowship Queensland 4:15 Project Synergy: 21st century digital mental health - my data, my choice Professor Jane Burns, CEO, Young & Well Digital & SynCo International Professor of Innovation & Industry, University of Sydney 5:30 Closing remarks from the Chair & end of day one 12:45 Networking lunch

Day 2 Wednesday 16th November 2016 $300 when you register & pay by 16th September 2016 8:30 Welcome, coffee & networking 9:00 Welcome & recap of day one from the Chair 9:15 Bringing systems thinking to macro, meso & micro reform in the mental health sector Intelligent commissioning from using evidence as the backbone to datadriven innovation and design How this allows us to target services to those in need or at risk, direct resources to cost effective services and improve or justify the discontinuation of non-cost effective services Professor John Mendoza Director, ConNetica Adjunct Professor, University of the Sunshine Coast & University of Sydney 10:00 What is needed to ensure reforms deliver better outcomes for consumers Peri O Shea, Chief Executive Officer Being 10:45 Morning tea & networking Adapting to the new environment (PHN, NDIS) 11:15 Working together - considerations for NGOs & PHNs What the NGO sector can offer PHNs in the context of reform What NGOs will need to think about to take advantage of the opportunities offered by PHN reform 3 services Mind Australia has designed to respond to PHN reform Sarah Pollock, Senior Adviser, Public Policy & Strategy Mind Australia 12:00 NDIS learnings Learnings from delivering NDIS services in the Hunter since the pilot s inception How these learnings are been applied and adapted across the organisation Key components of success customer service and good relationships and how this has been achieved Jon Davies, Head of Portfolio New Horizons 1:45 Impact of National Mental Health Reforms for young people & their families in the enhanced primary care sector Summary of key strategic issues for youth mental health within the reform agenda Impact on service system design and implementation Opportunities and challenges going forward for the services involved Liz Burgat, Director, Clinical Programs Orygen 2:30 The interface between tertiary public services & the NGO sector in the age of mental health reform Associate Professor Paul Katz Executive Clinical Director, Mental Health Program Clinical Director, Adult Mental Health Program & Dr Michael Gardner Child & Adolescent Psychologist, Eastern Health 3:15 Afternoon tea & networking 3:45 Thinking outside the box when it comes to funding Why we need to look beyond traditional grant funding to become sustainable in the new environment Opportunities The operational and cultural journey towards diversification of funding 360 today the social enterprise Paul Hersey, Chief Executive Officer 360 Health Also facilitating Pre Conference Workshop B: Assessing new income streams Where to from here? 4:30 Getting to where we want to go Where do we want to be in 2020? What are the signs that we re on the way? How will we know we re on track? David Meldrum, Executive Director Mental Illness Fellowship Australia 5:15 Closing remarks from the Chair & close of conference 12:45 Networking lunch Find us at: www.criterionconferences.com/event/mhr16/ #mhreform16 Health Care Australia blog.criterionconferences.com

Workshops Get the tools you need to successfully transition Achieving integrated care Pre Conference Workshop A Monday 14th November 2016, 9:00am 12:00pm From $399+GST Your workshop leader: Accessing new income streams Pre Conference Workshop B Monday 14th November 2016, 1:00pm 5:00pm From $399+GST Your workshop leader: Senior Consultant Paul Hersey Chief Executive Officer 360 Health A social worker by trade, Susan brings over twenty years experience working at reforming micro, meso and macro level services within the healthcare industry. Susan is currently a Senior Consultant with. In this role she is contributing to upstream thinking in relation to innovation and service re-design and the development of meaningful products and processes. She works with organisations to identify the unknown and create resources and tools to translate ambiguity into opportunity. A key part of this work is developing the health care communities experimental discovery mindset for systems thinking implementation and better outcomes for clients. The workshop Integrated care means different things to different people. Be they a corporate director, service provider or a care recipient, a person s perspective is at the heart of any discussion about integrated care. Achieving integrated care requires those involved with planning and providing services to impose the patient s perspective as the organising principle in designing service delivery. Transforming the health care system will require multilevel integration of the like never seen before. Across the different regions in Australia, we need to organise ourselves into think tanks using groups and collaboratives, steering committees and consortia to engage in systems thinking and innovative design. We will achieve upstream thinking for macro and meso level implementation which will bring about innovative system reform and cost effective, efficient quality services at the micro level. This workshop will assist in identifying each delegate s potential role in the integration design landscape. You will take away a better understanding of: Integration Tactical tools for engaging in integration at macro, meso and micro levels Integrated-care (using examples) Why it s such a challenge How to nurture integration What you need to do to support integration *Refreshments provided Paul is currently the CEO of 360 Health and Community, a primary care and community organisation coordinating and delivering services across the state of WA. Paul has overseen significant growth in 360 s service footprint through acquisition and diversification of funding sources. The organisation operates as a social enterprise and now delivers over 200,000 services per year. Paul joined 360 from PwC s Australian Health Advisory Practice where he delivered a wide range of strategic, economic and operational projects across the health system. The workshop When it comes to sourcing income, most mental health services look to PHNs or traditional disability streams. This is understandable, they are the most obvious source of funds, but they re also the most highly sought after. Furthermore, the fiscal environment is tightening and CDC is becoming increasingly critical. The good news is, there are other sources of income available. This workshop will introduce you to the other income streams you can access to ensure your organisations remains sustainable, and delivers the services consumers need, in the new environment. What you will take away a better understanding of: The multiple income streams for NGOs who want to reinvent themselves in the new market How to access these funding streams The operational and cultural transition into a contestable funding environment How to position your service for both traditional funders and consumers *Refreshments provided To register, call us on 1300 316 882 or book online www.criterionconferences.com/event/mhr16/

Registration Page Mental Health Reform 15th & 16th November 2016, Novotel Sydney Central Delegate Details Please complete: (Please photocopy for additional delegates) DELEGATE ONE Delegate Title/First Name/Surname: Job Title: Department/Branch: Organisation: Email: Postal Address: Telephone: Mobile Event Prices Tick relevant box Register & pay by 26 Aug 2016 For Not-For-Profit Organisations - Discounted Rates 2 Day Conference $1499 + GST = $1648.90 $400 Pre Conference Workshops - Discounted Rates Register & pay by 16 Sep 2016 $1599 + GST = $1758.90 $300 Register & pay by 14 Oct 2016 $1799 + GST = $1978.90 $100 Pre Conference Workshop A $399 + GST = $438.90 Pre Conference Workshop B $399 + GST = $438.90 Standard Rates 2 Day Conference $2099 + GST = $2308.90 Pre Conference Workshops - Standard Rates $400 $2199 + GST = $2418.90 $300 $2399 + GST = $2638.90 $100 Pre Conference Workshop A $599 + GST = $658.90 Pre Conference Workshop B $599 + GST = $658.90 BONUS: Pay with credit card today & receive $55 off Calculate your ticket price -$55 (inc GST) $ Audio Presentation Please send me set(s) $999 + GST = $1098.90 Commercial Solution Providers $3499 + GST = $3848.90 How To Pay Number of delegates: CC*WEB Total amount $ Standard price after 14 Oct 2016 $1899 + GST = $2088.90 $2499 + GST = $2748.90 Credit card: Call us on 1300 316 882 to register and pay with your Visa Mastercard American Express Card No.: Expiry: Cardholder s name: Signature: Please invoice me Bank transfer details will be provided with your invoice. Ref: 5054 Purchase Order No: How To Register Online: www.criterionconferences.com/event/mhr16/ Phone: 1300 316 882 From outside Aust +61 2 9239 5700 Email: registration@criterionconferences.com Fax: 1300 918 334 From outside Aust +61 2 8188 1760 Mail: Criterion Conferences Pty Ltd PO Box R1478 Royal Exchange, NSW 1225 Venue & Accommodation Novotel Sydney Central 169-179 Thomas Street Sydney NSW 2000 Ph: 02 9281 6888 Team Discounts Register 3 delegates at the standard price & bring a 4th delegate FREE Early bird prices are not available with this group discount. All group delegates must be registered at the same time from the same organisation. For larger groups please call us on 1300 316 882. Terms & Conditions Registration fee includes lunch and refreshments. Please contact us for any special dietary requirements. Full payment must be received prior to the conference to ensure admission. Delegates may not share a pass between multiple attendees. Workshop attendees must also register for the conference. *Early bird prices subject to availability. Cancellations: No cancellations will be refunded, however a substitute delegate is welcome at no extra charge. A credit voucher will be issued for cancellations received in writing more than two weeks before the event date and valid for 12 months. For an event cancelled by Criterion Conferences registration fees are fully refundable. Privacy Policy: Information collected on this registration will be added to our secure database. This information may be used for the purpose of contacting you regarding ongoing research, product development and services offered. If you do not wish to be contacted for these purposes, please tick here. We may also share this information with other professional organisations (including our event sponsors) to promote relevant services. Please tick here if you do not want your details to be passed on. For our full privacy policy please visit www.criterionconferences.com/privacy-policy Please call the Novotel Sydney Central on 02 9281 6888 and quote CRIT1116_003 to receive your discounted accommodation rate! Subject to availability. Changes to Conference and Agenda: Criterion conferences reserves the right to alter the programme without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of any event. Criterion Conferences ABN: 50 878 562 414 aqua.4091