PSMO-I Personnel Security Update September 2016 Presented by: Personnel Security Management Office for Industry (PSMO-I)
Functions of the PSMO-I Personnel Clearance Oversight Initiate Investigate Adjudicate Maintain Personnel Clearance Processing Periodic Interim Clearances Eligibility/Access Non-disclosure Agreement (SF-312) Continuous Evaluation Reinvestigations Incident Report Triage Interim Suspension Clearance System Records Data JPAS DISS ISFD NISS e-qip Industry Liaison Management NISP PCL IT System Requirements Engagement and Collaboration Issue Resolution 2
PSMO-I Updates Electronic Initiatives Click to Sign submissions: 98% E-Fingerprint submissions: 99% OPM Timeliness (days) SSBI 317 SSBI-PR/PPR 356/270 T3 133 T3R 141 NACLC 363 PR Suspension Rescinded Continue to submit PRs DSS Knowledge Center (888) 282-7682 Office Hours: 8:00AM to 5:00PM Select Option 2 RRU Reciprocity Responses to Official Government Requests Recertify/ Upgrade/Rejects Interim Secret Process DoD policy requires the following for an Interim Secret to be granted Scheduled investigation Review of the SF-86 FP check Proof of U.S. citizenship Implementation 1 Aug 2016 3
e-qip & Interim Clearance FAQs The Basics What is an Interim clearance? Who issues an Interim eligibility and why? What are the different types of interim clearances? What information is reviewed for an Interim to be issued? By The Numbers What s the e-qip inventory? How long does the subject have to fill out an e-qip? How long does an FSO have to review the completed SF86? How long does it take for an Interim to be issued? The Nitty Gritty Is it possible for an interim be removed? Why? What do the following eligibility terms mean: Eligibility Pending? No Determination Made? Loss of Jurisdiction? Is it possible for PSMO-I to revisit an Interim determination? How does that occur? Bottom Line for FSO s What should I do if I have an e-qip that is going to terminate in JPAS? What if I have a mission critical e-qip that needs to be processed now? 4
High Level PCL Process Overview Step 1 Step 2 Step 3 Step 4 4 FSO identifies need and initiates e-qip and instructs applicant to complete Step 9 Step 8 Step 7 Issues? NO grant final eligibility YES DoDCAF sends SOR to DOHA legal review Once applicant completes e-qip, FSO reviews for completeness and releases to PSMO and submits efp DoDCAF Adjudicator reviews investigation results and vets the application against adjudicative guidelines Step 6 Step 10 Step 11 Step 12 DOHA agrees with SOR, sends to FSO/Subject OR DOHA disagrees with SOR and recommends final eligibility PSMO reviews e-qip for issues and completeness OPM completes investigation Subject responds to SOR and returns response to DOHA Complete no issues? PSMO-I receives AdvNAC and processed for Interim Secret/TS Administrative Determination or Official Hearing for final determination OR If Subject fails to respond to SOR, DoDCAF will post Denial/Revocation Revise and send back to FSO for corrections Step 5 Release to OPM OPM schedules investigation Eligible for reapplication after 1 year 5
Implementation of Federal Investigative Standards Tiered Investigations Tiered Investigation Standards Why We Investigate Public Trust National Security Reason Suitability Access to Classified Information Position Low-Risk Moderate Risk High Risk Confidential Secret Position Sensitivity Non-Sensitive Non-Critical Sensitive Tiered Investigation Associated Top Secret Critical Sensitive SCI Critical Sensitive Tier 1 Tier 2 Tier 4 Tier 3 Tier 3 Tier 5 Tier 5 Current Type Investigation NACI MBI BI NACLC/ANACI SSBI Standard Form Used SF-85 SF-85P SF-86 Who Submits Government Agencies (not NISP contractors) FSOs Three basic reasons for conducting background investigations National Security access to classified Suitability / Fitness for government employment Personal Identity Verification in support of credentialing Homeland Security Presidential Directive 12 (HSPD-12) Physical access to facilities and or logical access to systems Source: Security Policy & Oversight Division (USD/I) 6
Biometric Submissions Effective 1 October 2016, all fingerprints associated with SON 346W, must be submitted electronically to OPM. Electronic Fingerprint Capture Options for Industry DMDC-SWFT Homepage SAC is valid for 120 days 7
Incident Reports The Basics What is an Incident? How should it be reported? What information should be included in an Incident Report? Can other FSOs see information about an Incident from another company? How do you prevent that? What is the IR triage? 1 Low Incident Report Will be closed out in JPAS and CATS by PSMO-I. 2 Medium Incident Report Will remain open in JPAS and CATS for adjudicative action by the DoD CAF. 3 High Incident Report Will remain open in JPAS and CATS for immediate action by PSMO-I and the DoD CAF. For additional assistance or clarification on Incidents, call the DSS Knowledge Center (888) 282-7682, Option 2 8
Adverse Information Critical to our National Security What is Adverse Information? Any information that reflects on the integrity or character of a cleared employee Suggests their ability to safeguard classified information may be impaired or their access to classified information may not be in the interest of national security Who is at Risk? When to Report? Immediately! Cleared Employees Includes any individual with eligibility for access to classified information or in process for a security clearance Provide as much information as possible when completing the report - refer to the questions on the SF86 Early intervention is the key to quick mitigation and resolution Remember: Failure to report adverse information could impact multiple locations since cleared employees frequently move between contractors Conduct sufficient factfinding to ensure reports are not made based solely upon rumor or innuendo Where to Submit? Critical to Our National Security System of Record JPAS (Recommended) Why Submit? Protect our national security Protect our warfighters Protect our nation s economic stability Protect industries competitive advantage in the marketplace Establish confidence in the cleared population Alternative Methods: Fax: (571) 305-6011 or PSMO-I.fax@dss.mil DoD Hotline (1.800.424.9098 or hotline@dodig.mil) Complete Detailed Adverse Information Report Who was involved? When did the incident happen? What was the incident? Where did the incident occur? R E F E R E N C E S DSS Website: http://www.dss.mil/psmo-i/indus_psmoi_maintain.html#incident Regulations (NISPOM 1-302, ISL 2011-04, and ISL 2006-02): http://www.dss.mil/isp/fac_clear/download_nispom.html FSO Toolkit: http://www.cdse.edu/toolkits/fsos/new-fso.html Webinars (e.g. Adverse Information, Cyber, SCR): http://www.cdse.edu/catalog/webinars/index.html SF-86: https://www.opm.gov/forms/pdf_fill/sf86.pdf
Three Types of RRU Requests RRU Requests Status Updates/PR Not Needed/SCI JPAS eligibility issues/ssn changes Reciprocity Recertify Upgrade Research For all other inquiries, FSOs should contact the PSMO-I via the DSS Knowledge Center. 10
When to Submit an RRU Change in Marital Status/Cohabitation ( Scheduled investigation only) Change in Marital Status/Cohabitation with Foreign National DSS requests a PR to be submitted but a PR is not required SCI No Longer Required SCI Request SSN Change LOJ with Previous Valid Eligibility No Determination Made Reciprocity Change of Employment Request Adjudication on Closed Investigation Cancel Scheduled Investigation (Subject No Longer Requires Access) PII Change (No Longer has DOD/Military associations) Request Adjudication on Closed Investigation (Case was sent to another DoD agency for adjudication) Reopen "Discontinued" Investigation Upgrade/Downgrade Investigation Status of investigation/adjudication Critical priority requests (i.e. expiring e-qip) Cancel Scheduled Investigation (Employment Termination) Erroneous DOD/Military category Submit RRU Recertify Recertify Recertify Recertify Recertify Upgrade Upgrade Upgrade Research Call DSS Other Separate in JPAS Call DMDC
DSS Knowledge Center (888) 282-7682 Office Hours: 8:00AM to 5:00PM 1 - System Access Issues 1. e-qip & Golden Questions 2 - Personnel Security Inquiries 3 - Facility Clearance Inquires 4 - OBMS 2. Research, Recertify or Upgrade 3. Incident Report or Security Violation 4. Unacceptable Case Notices 5. Overseas or CONUS 6. All Other Personnel Clearance Inquiries 5 - CDSE / STEPP 6 - International 7 - Policy Option 2 is the new askpsmo-i Common call categories Investigation Request Being Held at PSMO-I Interim Reconsideration (Interim Decline/Eligibility Pending) OPM - Contact Information, Cyber Security Resource Center, Breach, Verify an Investigator Reciprocity Requests Adjudication/Investigation status 12
OPM Cybersecurity Breach OPM started sending notification letters and PIN codes out to individuals who's Social Security Number and other personal information was stolen in a cyber intrusion involving background investigation records. https://www.opm.gov/cybersecurity 13
DISS/Industry Portal Deployment Scheduled Late Quarter 2/Early Quarter 3 FY17 DISS CATS v4 is the new JAMS DISS JVS is the new JCAVS DISS Portal is the new information super highway Industry will have ability to add attachments for CSRs and Incidents 14
Engagement and Collaboration JPAS PMO Meetings Briefings to Industry AskPSMO-I Webinar CDSE Flash Email DSS/IO Bulk Email Voice Of Industry DSS Facebook CDSE Webinar DSS.MIL NCMS Meetings NCMS Facebook JPAS Website DSS Twitter DMDC PSA Access Magazine Triage Outreach Program AskPSMO-I DMDC Contact Center DoD CAF Call Center DoD Security Services Call Center INSA CE WG NISPPAC BISG DIWG ISAC SWFT JPAS ISFD 15
For Further Assistance PSMO-I Fax: (571) 305-6011 PSMO-I.fax@dss.mil* Email: Policy_HQ@dss.mil dss.ncr.dss-isfo.mbx.psmoi@mail.mil Culpability Reports: Roger Smith & Mike Ray *Note: When using the e-fax option to submit SF-312s or any PII, encrypt the file in the first email and send the password in a separate email. DSS Knowledge Center Phone: (888) 282-7682 Menu Options: 1 System Access Issues 1. e-qip & Golden Questions 2. ISFD, OBMS, NCAISS 3. STEPP 2 Personnel Security Inquiries 1. e-qip & Golden Questions 2. Research, Recertify or Upgrade 3. Incident Report or Security Violation 4. Unacceptable Case Notices 5. Overseas or CONUS 6. All Other Personnel Clearance Inquiries 3 Facility Clearance Inquires 4 OBMS 5 CDSE / STEPP 6 International 7 Policy 1. NISPOM Policy Inquiries 2. NISPOM Policy Email 3. International Assurance / Visits / LAA DMDC Contact Center Phone: 1-800-467-5526 Email: dmdc.contactcenter@mail.mil dmdc.swft@mail.mil Menu Options: 1 JPAS 3 SWFT 4 DCII 5 Personnel Security Inquiry 6 General Inquiry / Contact Center Information DoD CAF Call Center Phone: 301-833-3850 (SSOs and FSOs ONLY) Website: http://www.dodcaf.whs.mil Email: whs.meade.dodcaf.mbx.dodcafcallcenter@mail.mil Menu Options: 5 Industry DIA Industry Personnel Security (SEC-3B) Address: Department of Defense Consolidated Adjudications Facility, Suite #330 600 10th Street Email: Fort George G. Meade, MD 20755-5615 DIActrAdjudications@dodiis.mil DOHA Phone: 866-231-3153 Email: dohastatus@ssdgc.osd.mil
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