Building Momentum for Long-Term Care

Hosted by The Ontario Centres for Learning, Research and Innovation in Long-Term Care present Building Momentum Fairmont Château Laurier, Ottawa www.clri-ltc.ca/conference 9-10 NOVEMBER 2015 Program is subject to change French language program insert available Conference funded in part by the Government of Ontario

Thank you to our sponsors! Platinum/Gold Sponsors Silver Sponsor Registration Sponsors Poster Session Sponsors Momentum Builders Accreditation MAINTENANCE OF CERTIFICATION Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 6.5 Category II credits towards their maintenance of certification requirement. This program has been accredited by the College of Family Physicians of Canada and the Ontario Chapter for up to 11 Mainpro-M1 credits.

Welcome to Ottawa! The Bruyère Research Institute is honoured to be hosting this third annual conference to celebrate the work of the Ontario Centres for Learning, Research and Innovation (CLRI) in Long-Term Care (LTC). Over the last few years, the CLRIs have built strong infrastructures and partnerships to generate and sustain academic and education/training innovations within the LTC sector, and are achieving impressive results. This conference is our opportunity to discover, learn, connect and share as we work together to improve the quality of care provided to LTC residents, to increase the knowledge and skills of the workforce, and to plan for the future of LTC. We are also pleased to welcome members of the Seniors Quality Leap Initiative (SQLI), who are joining us for the conference and holding their face-to-face meeting. SQLI is a consortium of high-performing organizations in Canada and the United States that work together to attain higher performance levels in quality and safety indicators for LTC residents. Thank you to all of our sponsors, supporters and the individuals who have worked tirelessly to make this conference possible. We hope you enjoy your time in Ottawa and that you are energized to build momentum for LTC. Melissa Donskov, director, Bruyère CLRI Peter Walker, CEO and scientific director, Bruyère Research Institute Conference Objectives zdiscover how the Ontario CLRIs in LTC are supporting innovation in evidence-informed care, education and system planning zgain knowledge, tools and ideas to enhance the quality of care provided to residents, increase the knowledge and skills of the workforce, and shape the LTC system of the future zconnect and share with colleagues, residents and families as we work together to build and plan for the future of LTC About the Ontario Centres for Learning, Research and Innovation in Long Term Care In September 2011, the Ontario Ministry of Health and Long-Term Care established three CLRIs in LTC. Funded for four and a half years, the inaugural host organizations are Schlegel, Bruyère and Baycrest. Our centres enhance the quality of care in the LTC sector through: zeducation, research, innovation, evidence-based delivery and knowledge transfer; and zfacilitating collaborations between researchers, educators, long-term care home personnel and other practitioners in the development, adoption and continuous improvement of evidence-based best practices that increase the efficiency, effectiveness, sustainability and quality of care. For more information, visit www.clri-ltc.ca/about-us/. Hosted by Conference funded in part by the Government of Ontario The Ontario Centres for Learning, Research and Innovation in Long-Term Care 3

Building Momentum Preconference Events Sunday, November 8, 2015 3-5 P.M. Continuum of Care Tour Enjoy an opportunity to tour the Bruyère Village and Saint-Louis Residence, a seniors community and long-term care facility located on the beautiful waterfront of the Ottawa River. These guided tours will allow you a closer look into this innovative response to the needs of our aging population and the community (travel by bus hotel pick-up at 3 p.m.). Join us for great preconference events! Come out early, enjoy Ottawa and help us build momentum for the big event. Welcome Reception 5-6:30 P.M. A great opportunity to register early and network with colleagues prior to the conference light refreshments will be served. Knowledge Café: Come together to discuss opportunities for co-creation and dissemination of knowledge in LTC 6:30-9 P.M. Hosted by: zzseniors Health Knowledge Network zzontario Centres for Learning, Research and Innovation in Long-Term Care zzontario Long Term Care Association zzontario Association of Non-Profit Homes and Services for Seniors With a little help from our friends, we will explore opportunities to improve the quality of care and quality of life of all older adults through joint exploration of ways to accelerate the spread and scaling up of learning, research and innovation across Ontario. Twist and Shout! Bring your energy and enthusiasm. Kick off your conference experience with a panel discussion and brain-storming activities that will guide your hosts as they work together to meet the needs and explore opportunities identified. Connect with colleagues over light refreshments. 4 Caring design for seniors & long-term care The Ontario Centres for Learning, Research and Innovation in Long-Term Care

NOVEMBER 9, 2015 8:30 A.M. Opening Keynote The missing link: Building the LTC system of the future André Picard, public health reporter at the Globe and Mail, and author André Picard is one of Canada s top health and public policy observers and commentators. Currently the public health columnist at The Globe and Mail, he has been a staff writer for over 20 years. He is also the author of numerous books and has received much acclaim for his writing and for his dedication to improving health care. In 2010, he was awarded a National Newspaper Award as Canada s top newspaper columnist. NOVEMBER 9, 2015 1 P.M. Day #1 Plenary International promising practices Learning from others to enhance LTC in Ontario zlearn about an international project focused on re imagining long-term residential care and its innovative site switching rapid ethnography methodology zexplore promising practices, from over 25 international site visits, in the areas of food, community connections, division of labor and laundry zengage in an interactive Q&A dialogue Dr. Pat Armstrong, distinguished professor of Sociology, York University Dr. Armstrong was a Canada Health Services Research Foundation/ Canadian Institutes of Health Research chair in Health Services, is a distinguished research professor in Sociology and fellow of the Royal Society of Canada. Focusing on the fields of social policy, women, work and the health and social services, she has published widely, co-authoring more than a dozen books and co-editing another dozen. For many years, she was chair of Women and Health Care Reform, a group funded for more than a decade by Health Canada. NOVEMBER 10, 2015 8:30 A.M. Day #2 Plenary Quality improvement for pain management and measurement in LTC An international expert panel zlearn about the work of the Seniors Quality Leap Initiative zexplore methods of pain measurement and management for long-term care, as well as related quality improvement change ideas zhear from other homes on their pain management quality improvement journeys and engage in an interactive Q&A dialogue Led by Dr. John P. Hirdes, professor, School of Public Health and Health Systems, University of Waterloo and senior Canadian fellow, InterRAI Panelists from the Seniors Quality Leap Initiative Tammy Retalic, chief nursing officer, Hebrew Senior Life Francine Drisner, senior administrator, CapitalCare Simon Akinsulie, executive director of Long-Term Care, Bruyère Jennifer Donovan, clinical research coordinator, York Care Centre NOVEMBER 10, 2015 2:30 P.M. Closing Keynote The Honourable Dipika Damerla, M.P.P., associate minister of Health and Long Term Care All plenary and keynote sessions will be available in French through simultaneous translation. The Ontario Centres for Learning, Research and Innovation in Long-Term Care 5

Time 7:15-8:15 A.M. Registration and networking breakfast Day One Monday, November 9, 2015 Event 8:15-8:30 A.M. Welcome remarks (Adam Room) Marie-France Lalonde, MPP, Ottawa-Orléans 8:30-9:30 A.M. Keynote presentation (Adam Room) The missing link: Building the LTC system of the future, André Picard, public health reporter at the Globe and Mail, and author 9:30-9:40 A.M. Transition to sessions 9:40 A.M.-NOON NOON-1 P.M. 1-2 P.M. Concurrent sessions (coffee available at sessions) Skill-building workshops (MacDonald Room) 9:40 10:50 A.M. Gamification to engage LTC staff and students 10:50 NOON 9:40 10:20 A.M. Culture change in LTC: Moving from an institutional to social collaborative model of care Evidence-informed care and QI Session A (Renaissance Room) Oral care matters Improving care through applied research, assessment tools and best practices guidelines 10:30 11:50 A.M. Optimizing the role of the family council A powerful driver for quality care Planning for the future of LTC (Adam Room) 9:40 10:40 A.M. Meeting future need through specialization in LTC homes 10:50 11:50 A.M. A data-driven exploration of Ontario LTC admissions and outcomes Networking lunch and exhibits (posters and sponsor booths) Plenary session (Adam Room) International promising practices Learning from others to enhance LTC in Ontario, Dr. Pat Armstrong, distinguished professor of Sociology, York University 2 2:15 P.M. Transition to sessions 2:15 4:30 P.M. Concurrent sessions (coffee available at sessions) Skill-building workshops (MacDonald Room) 2:15-3:15 P.M. Providing constructive feedback: The case of oral assessments 3:15-4:30 P.M. Engaging staff in conversation about palliative and end of life care: Using the square of care game Evidence-informed care and QI Session A (Adam Room) 2:15-2:55 P.M. The power of rapid reviews to improve care 3-3:40 P.M. Neighborhood teams: Driving meaningful change in LTC 3:45-4:25 P.M. Measuring quality of life in LTC: Tools, tips and experiences Planning for the future of LTC (Renaissance Room) 2:15-2:55 P.M. What is impact? Understanding the contribution of LTC health system research 3-3:40 P.M. Objective decision making Access, flow and capacity allocation decisions 3:45-4:25 P.M. Health human resources forecasting: Understanding the current and future requirements of PSW s and nurses in Ontario s LTC sector All meals, exhibits and posters will be located in the Grand Ballroom. 6 The Ontario Centres for Learning, Research and Innovation in Long-Term Care

Time 7:15-8:15 A.M. Networking breakfast 8:15-8:30 A.M. Welcome remarks (Adam Room) 8:30-9:30 A.M. Day Two Tuesday, November 10, 2015 Event Plenary session (Adam Room) Quality improvement for pain management and measurement in LTC An international expert panel, led by Dr. John P. Hirdes, professor, School of Public Health and Health Systems, University of Waterloo, and senior Canadian fellow, InterRAI, with members from the Seniors Quality Leap Initiative 9:30-9:40 A.M. Transition to sessions 9:40 A.M.-NOON NOON-1 P.M. 1-2:30 P.M. Concurrent sessions (coffee available at sessions) Skill-building workshops (MacDonald Room) 9:40-10:50 A.M. Back to the drawing board: The arts as experiential learning in LTC 10:50 A.M.-NOON Leadership program for LTC: Making better leaders Evidence-informed care and QI Session B (Adam Room) 9:40-10:20 A.M. Using deprescribing guidelines in LTC: The Ottawa experience 10:25-11:05 A.M. Improving access to specialists for residents in LTC through the Champlain BASE econsult Service 11:10 A.M.-NOON Enhancing care through non-pharmacological behaviour management Nuts and bolts of education programs (Renaissance Room) 9:40-10:20 A.M. Living classroom in LTC: State of the art learning in ontario 10:25-11:05 A.M. Personal support worker education in Ontario - Exploring experiences 11:10 A.M.-NOON Team essentials for LTC: A blended education and implementation model to integrate leading practices into care Networking lunch and exhibits (posters and sponsor booths) Concurrent sessions (coffee available at sessions) Planning for the future of LTC (Adam Room) 1-2:25 P.M. Dementia Impact and solutions for LTC planning Evidence-informed care and QI Session B (MacDonald Room) 1-1:40 P.M. Would you be surprised? Supporting the palliative care approach in LTC 1:45-2:25 P.M. 1-1:40 P.M. 2:25-2:30 P.M. Transition to plenary 2:30-3:15 P.M. Potentially inappropriate prescribing in LTC residents (PIP in LTC): Validation of tools for their future use across Ontario Nuts and bolts of education programs (Renaissance Room) Building momentum for careers in LTC: A senior nursing student gerontology-intensive clinical experience 1:45-2:25 P.M. Interprofessional internships in LTC for undergraduate students in the health professions Closing keynote presentation (Adam Room) The Honourable Dipika Damerla, M.P.P., associate minister of Health and Long-Term Care 3:15-3:45 P.M. Closing remarks All meals, exhibits and posters will be located in the Grand Ballroom. The Ontario Centres for Learning, Research and Innovation in Long-Term Care 7

Concurrent Session Descriptions Stream: Evidence-informed care and QI Session A Neighbourhood teams: Driving meaningful change in LTC Schlegel CLRI project Susan Brown Research coordinator, Schlegel-UW Research Institute for Aging Jessica Luh Kim Director of Education and Program Development, Schlegel Villages Veronique Boscart CIHR/Schlegel industrial research chair for Colleges in Seniors Care Conestoga College zdiscuss lessons learned from conducting an applied research project in a LTC home zlearn how this research will help a RNAO Best Practice Spotlight LTC home in implementing oral health best practice guidelines to improve the quality of care of residents Measuring quality of life in LTC: Tools, tips and experiences Dr. John Hirdes Professor, School of Public Health and Health Systems, University of Waterloo and senior Canadian fellow, InterRAI zdescribe the neighbourhood team approach in LTC by putting residents and care partners at the centre of care zdiscuss preconditions necessary to move towards neighbourhood teams zshare evaluation results on the implementation of neighbourhood teams across Schlegel Villages Oral care matters Improving care through applied research, assessment tools and best practice guidelines Helen Niezgoda Operations manager of Clinical Research, Bruyère Research Institute Max Parent Research associate and technical developer, Bruyère Research Institute Teresa Lee Clinical manager, Élisabeth Bruyère Residence/APN LTC zdescribe the protocol and findings from a project aiming to translate and enhance an oral health assessment tool zincrease your knowledge of quality of life measurement and tools, why this information is important to gather, how these differ from satisfaction surveys and how they link with RAI-MDS zexplore solutions to common quality of life measurement challenges including residents ability to respond, family engagement, finding the right volunteers and other tips zlearn about experiences and high-level results of LTC homes using quality of life measurement tools, as well as opportunities for benchmarking and comparisons The power of rapid reviews to improve care Vivian Welch Director, Methods Centre, Bruyère Research Institute zintroduce rapid reviews and the Bruyère Best Evidence Review Group zshare the results of rapid reviews aimed at preventing falls in LTC and at exploring the effects of the builtenvironment on dementia zexplore facilitators and challenges around implementation of findings and ongoing evaluation of impact 8 The Ontario Centres for Learning, Research and Innovation in Long-Term Care

Optimizing the role of the family council A powerful driver for quality care Denis Lajoie District coordinator, Champlain Region, Family Council Network Laura Tamblyn-Watt Board chair, Family Councils Ontario Samantha Peck Director, Communications and Education, Family Councils Ontario Doreen Rocque Chair, Champlain Region Family Council Network zhear from a panel of family council representatives as they share their perspectives, experiences and promising approaches on the roles of family councils in quality improvement zdeepen your understanding of the role, structure and management of family councils in Ontario LTC homes, their importance and potential for impact ztake away knowledge on building strong family councils, promoting collaborative relationships and optimizing the impact of your family council Stream: Planning for the future of LTC Health human resource forecasting: Understanding the current and future requirements of PSWs and nurses in Ontario s LTC sector Audrey Laporte Associate professor, Institute of Health Policy Management and Evaluation, University of Toronto Adrian Rohit Dass Research Coordinator, Institute of Health Policy, Management, & Evaluation zdescribe a forecasting model for PSWs and nurses in LTC which will serve as a basis for an enhanced multisector model zaddress the interactive effects between RNs, RPNs, and PSWs in caring for residents in LTC zexplore the use of the forecasting tool to help with policy planning using some real-life examples A data-driven exploration of Ontario LTC admissions and outcomes Peter Tanuseputro Research fellow, Institute for Clinical Evaluative Sciences and Bruyère Research Institute zdescribe the characteristics of Ontarians that influence admission to LTC and examine the level of need of residents entering LTC from the community zdescribe the variations in clinical outcomes of residents across Ontario and explore factors zengage in a discussion on policy and planning implications of these findings Objective decision-making Access, flow and capacity allocation decisions Jonathan Patrick Associate professor, University of Ottawa zdiscuss the importance of quantitative analysis and modeling for capacity planning and decision making zdescribe a project which has developed an optimized mathematical queuing model that maps patient flow and blockages in the community care network (including LTC) allowing capacity planning scenarios to be produced z Explore the implications for future capacity planning given future demand access to care, flow and capacity allocations The Ontario Centres for Learning, Research and Innovation in Long-Term Care 9

Meeting future need through specialization in LTC homes Amy Porteous Vice-president, Public Affairs and Planning, Bruyère Zsofia Orosz Special projects coordinator, Bruyère CLRI zexplain the current context of specialized units in Ontario s LTC homes zdescribe findings from a province-wide consultation and introduce a multi-stakeholder toolkit for navigating the designation process zdiscuss how specialized units can help to address LTC residents specialized needs and contribute to planning for future capacity What is impact? Understanding the contributions of LTC health system research Anita Kothari Associate professor, University of Western Ontario zdiscuss the state of the literature around measuring research impact zdescribe emerging themes from a project that aims to identify and understand the contributions of LTC systems level research zengage in a discussion around reasonable and expected impacts of systems level LTC research in Ontario Dementia Impacts and solutions for LTC planning Annie Robitaille Adjunct professor and research scientist, Bruyère Research Institute and University of Ottawa Doug Manuel Senior scientist, Ottawa Hospital Research Institute Karin Adlhoch Social work counselor, Cummer Lodge LTC Home Ron Riesenbach Vice-president of Innovation and chief technology officer, Baycrest Health Sciences zjoin our panelists to learn about dementia impacts and solutions for LTC. Hear about: How many people will have dementia in Canada and what will be the burden of health and health care. Findings from a population-based microsimulation model A longitudinal analysis of retrospective provincial data on triggers of responsive behaviours with a focus on functional, psychosocial, cognitive, and pain related factors () The focus and approach of the Canadian Centre for Aging and Brain Health Innovation The success of a designated specialized behaviour support unit operating within LTC including resident case studies to illustrate the potential of this innovative model zengage in an interactive discussion with panelists on dementia - one of the greatest challenges facing the LTC sector currently and into the future 10 The Ontario Centres for Learning, Research and Innovation in Long-Term Care

Stream: Skill-building workshops (pre-registration is required) Leadership program for LTC: Making better leaders Schlegel CLRI project Mary-Lou Van der Horst Director, Schlegel CLRI Josie D Avernas Vice-president, Schlegel-UW Research Institute for Aging zexplore the foundations of transformational leadership zpresent the college certificate Leadership Program for LTC and review evaluation results zinteract with program learning activities Culture change in LTC: Moving from an institutional to social collaborative model of care Schlegel CLRI project Susan Brown Research coordinator, Schlegel-UW Research Institute for Aging Hilary Dunn Project officer, Schlegel-UW Research Institute for Aging Josie D Avernas Vice-president, Schlegel-UW Research Institute for Aging Jessica Luh Kim Vice-president, Schlegel-UW Research Institute for Aging zintroduce the culture change concept zexamine an Ontario LTC organization s change journey zlearn about the development of a culture change toolkit, and interact with a sampling of culture change strategies Gamification to engage LTC staff and students in learning Baycrest CLRI project Jennifer Reguindin Interprofessional educator, Baycrest CLRI zintroduce the principles of gamification zshare PDSA development and evaluation of an SOS game to prevent acute deterioration in resident condition through improved clinical decision-making and communication skills zparticipate in an interactive SOS game Back to the drawing board: The arts as experiential learning in LTC Baycrest CLRI project Melissa Tafler Arts-based learning specialist, Baycrest CLRI; Coordinator, Arts in Health Program, Department of Innovation, Art and Design zdescribe arts-based learning as a methodology for creating effective learning experiences zprovide several examples of how art-based learning may be applied in own practice settings zparticipate in facilitated learning activities Providing constructive feedback: The case of oral assessments Helen Niezgoda Operations Manager of Clinical Research, Bruyère Research Institute Tracy Luciani Knowledge broker, Bruyère CLRI Carolle Lepage Professor, La Cité The Ontario Centres for Learning, Research and Innovation in Long-Term Care 11

zintroduce simulation as a method for teaching registered staff how to assess residents oral health using the Oral Health Assessment Tool zshare examples of constructive feedback to further develop staff s knowledge, skills and attitudes while protecting residents from unnecessary risks zparticipate in an oral assessment and constructive feedback simulation exercise that can become integrated in staff education Engaging staff in conversations about palliative and end-of-life care: Using the square of care game Ruth Richardson Hospice palliative care nurse educator, Algonquin College, Ottawa Valerie Fiset Professor, Algonquin College Tracy Luciani Knowledge broker, Bruyère CLRI zshare challenges and strategies for providing hospice palliative care education in LTC zlearn about an interactive and engaging teaching strategy for hospice palliative care education zparticipate in a learning activity that can be used to teach about holistic care Stream: Evidence-informed care and QI Session B (recommended for health care professionals) Potentially inappropriate prescribing in LTC residents: Validation of tools for their future use across Ontario Lise Bjerre Clinician-investigator, Department of Family Medicine, University of Ottawa and Bruyère Research Institute zdescribe existing methods of identifying potentially inappropriate prescribing (PIP) in LTC residents zoutline an ongoing project validating the performance of PIP identification tools (STOPP/ START and Beers) by linking resident charts with provincial health data zexplore the potential of health administrative data to identify inappropriate prescribing at a provincial level Using deprescribing guidelines in LTC: The Ottawa experience Barb Farrell Clinical and research coordinator, Pharmacy Department, Bruyère; scientist, Bruyère Research Institute; assistant professor, University of Ottawa; adjunct assistant professor, University of Waterloo James Conklin Associate professor, Department of Applied Human Sciences, Concordia University, and Investigator, Bruyère Research Institute zdescribe the current context around appropriate prescribing and medication-related care of seniors in LTC zoutline an initiative to develop interdisciplinary evidence-based guidelines for deprescribing zshare findings from testing of guidelines within the LTC setting (proton pump inhibitors, benzodiazepines and antipsychotics) Would you be surprised? Supporting a palliative care approach in LTC Linda Hunter Chief nursing officer, Perley and Rideau Veterans Health Centre 12 The Ontario Centres for Learning, Research and Innovation in Long-Term Care

Jill Rice Regional Palliative Consultation Team, Bruyère zreview the current literature on identification of residents who would benefit from a palliative care approach zshare findings from a study exploring the use of a modified surprise question for use in LTC by staff and physicians zdiscuss the potential of this tool to contribute to earlier identification, enhanced care and advance care planning Improving access to specialists for residents in LTC through the Champlain BASE econsult Service Clare Liddy Associate professor, Department of Family Medicine, University of Ottawa and Bruyère Research Institute zdescribe the Champlain BASE econsult service which currently allows primary care providers quick access to specialist care for their patients through a secure, web based application zreport on the current use and outcomes from the service for both medically-complex and older patients zdiscuss the potential impact and possibilities for econsult in LTC to help address the specialized care needs of an increasingly complex patient population Enhancing care through non pharmacological behaviour management Andrew Wiens Associate professor and head, Division of Geriatric Psychiatry, Department of Psychiatry, University of Ottawa zdeepen your understanding of non pharmacological behaviour management approaches for aggression and agitation in residents with Alzheimer s type dementia zexplore ways to maximize the engagement of the entire team in behaviour management to optimize quality of care Stream: Nuts and bolts of education programs Living classroom in LTC: State of the art learning in Ontario Schlegel CLRI project Susan Brown Research coordinator, Schlegel-UW Research Institute for Aging Veronique Boscart CIHR/Schlegel industrial research chair for Colleges in Seniors Care Conestoga College Amy Stiles Conestoga College zdescribe an innovative learning model for LTC zshare the development and opening of living classrooms in Ontario zdiscuss the valuable partnerships between LTC and post secondary organizations for workforce development and its potential to spread across Ontario Personal support worker education in Ontario Exploring experiences Christine Kelly Banting postdoctoral fellow, Institute of Feminist and Gender Studies, University of Ottawa zintroduce the context of PSW education in Ontario, highlighting the complex landscape for PSW training programs and the newly introduced PSW Program Standard zshare themes, from interviews and focus groups, related to the educational experiences and perceptions of multiple stakeholders (e.g.: educators, employers, students, graduates) z Discuss the links between these experiences and the policy context The Ontario Centres for Learning, Research and Innovation in Long-Term Care 13

Building momentum for careers in LTC: A senior nursing student gerontology intensive clinical experience Valerie Fiset Professor, Algonquin College Susan Ogilvie Professor, Algonquin College Tracy Luciani Knowledge broker, Bruyère CLRI zto describe the components of a gerontology intensive clinical experience for fourth-year nursing students zreview findings from the pilot evaluation of the experience zdiscuss recommendations for implementation in different settings Interprofessional internships in LTC for undergraduate students in the health professions Baycrest CLRI project Raquel Meyer Manager, Baycrest CLRI Jennifer Reguindin Interprofessional educator, Baycrest CLRI Shoshana Helfenbaum Interprofessional educator, Baycrest CLRI Shannon Coffey 2015 Baycrest CLRI intern and project assistant zdescribe evolution and format of this summer program zshare evaluation of four summer intakes, including follow up survey with alumni interns zshare lessons learned and explore transferability, including Internship Toolkit Team essentials for LTC: A blended education and implementation model to integrate leading practices into care Baycrest CLRI project Raquel Meyer Manager, Baycrest CLRI Jennifer Reguindin, Interprofessional educator, Baycrest CLRI Shoshana Helfenbaum Interprofessional educator, Baycrest CLRI zdescribe the experiential learning framework zreview examples from team essentials: Leading practices for LTC related to acute changes in resident condition, responsive behaviours and families zshare evaluation results based on learner feedback as well as success case and tracer methodologies Poster session 1. Workforce development for better care and better outcomes Lead author: Mary-Lou Van der Horst, Schlegel CLRI 2. Excellence in resident-centred care: A college certificate for LTC Lead author: Carly Szabo, Conestoga College (Schlegel CLRI) 3. Mutual appreciation between medical directors and directors of care: Interprofessional competencies identified from an evaluation of the Ontario LTC physicians new medical director curriculum Lead author: Raquel Meyer, Baycrest (Baycrest CLRI) 4. Yes we can! PSWs leading interprofessional rounds in a LTC behaviour support unit Lead author: Jennifer Reguindin, Baycrest (Baycrest CLRI) 5. Transforming teamwork in LTC through applied theatre Preliminary results of a pilot study Lead author: Raquel Meyer, Baycrest (Baycrest CLRI) 6. Evaluation of clinical nursing leadership education interventions in LTC in the Champlain Local Health Integration Network Lead author: Valerie Fiset, Algonquin College (Bruyère CLRI) 7. Evaluation of online modules and the online learning experience in LTC - The strengths, the shortcomings, the realities Lead author: Tracy Luciani, Bruyère CLRI 8. Case costing in LTC - Exploring the use of sensors for workload measurement Lead author: Simon Akinsulie, Bruyère (Bruyère CLRI) 14 The Ontario Centres for Learning, Research and Innovation in Long-Term Care

9. Preventing pressure ulcers: Using technology to study heel immobility and blood flow Lead author: Stephanie Bennett (student), Carleton University 10. A musical affair: Songs, memories, and social connections in complex care patients at Bruyère s Saint-Vincent Hospital Lead author: Angela Paric (student), Carleton University 11. Preparedness of LTC institutions to meet future residents sexual needs and expectations: A prospective study Lead author: Angela Priede (student), University of Ottawa 12. Learning Essential Approaches to Palliative and End-of-Life Care (LEAP) in LTC settings Lead author: Kathryn Downer, Pallium Canada 13. I am what I am: Expanding the culture of a care home by embracing equality through the lens of LGBTQ Lead author: Rick Gourlie, Carleton Lodge 14. Pilot project to reduce antipsychotic medication use in LTC: Spreading an approach from CFHI s EXTRA program for health care improvement Lead author: Bonnie Daros, Royal Ottawa Health Care Group 15. REVIVRE! Recherche sur le vieillissement et l intégration des expériences de vie en résidence: la mise en place d un programme formel de bénévolat Lead author: Linda Garcia, University of Ottawa 16. Designing a community approach to masking main exit/ entry doors in two locked dementia units Lead author: Tracy Luciani, Bruyère CLRI and Artswell Ottawa Office Orleans Office Carleton Place Office Winchester Office 99-2121 Carling Avenue 2-3712 Innes Road 6-355 Franktown Road 4-12028 Dawley Drive Complete Healthcare Solutions is a Canadian company established by experienced healthcare professionals to service clients and the medical / healthcare industry. Our company is based on a commitment to quality client care and strong relationships with the medical community. Through leading edge technology, education, patient advocacy, and dedicated healthcare professionals, we assist our clients in achieving independence, self-empowerment and improving quality of life. Our vision for the future is to maintain our industry s highest service standard and nurture our professional relationships as we continue to prosper and grow. Services» In-home respiratory assessments» Home Oxygen Setup/ Education & Post Discharge Assessment» CPAP sales and education» Consultation on the latest oxygen and sleep therapy equipment» Disease education» Client education and training» Palliative care education and support» Overnight oximetry» Compressor sales and education» Travel planning for oxygen clients» 24-hour emergency support» Tracheostomy care supplies, education, service and care plans» COPD Clinics» Assistance with funding sources and second/third party billing Other Locations: Greater Toronto Area, Alliston, Drummondville, Victoriaville & Montreal The Ontario Centres for Learning, Research and Innovation in Long-Term Care 15

Ontario Centres for Learning, Research and Innovation in Long Term Care Conference BUILDING MOMENTUM FOR LONG-TERM CARE www.clri-ltc.ca www.bruyere.org