Diamond State Health Plan Plus

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I N T E G R A T E D L O N G T E R M Diamond State Health Plan Plus DSHP-Plus C A R E

1115 Demonstration Waiver Diamond State Health Plan (DSHP) Managed Care Delivery System Operational since January 1996 Served the non-long Term Care population Full benefit dual eligibles were excluded Covers uninsured adults at 100% FPL 2

Long Term Care Landscape Prior to DSHP Plus Heavily institutional 62% of LTC Members in Nursing Facilities* 90% of LTC Expenditures Spent on Nursing Facility Care* Fee-for-Service Three 1915c Home & Community Based Waivers Elderly & Physically Disabled AIDS Developmental Disabilities Three Separate Entry Points for LTC Services * When ICF/MR & DD HCB Waiver Excluded 3

DSHP Plus Program Goals Rebalance LTC System in Favor of HCBS Expand Consumer Choices Increase Coordination of Care and Supports Avoid/Divert Need for Costly NF Services Serve Consumers in Cost-Effective Settings that Meet their Needs Improve Care Coordination for Dual Eligibles Create Budget Structure to Shift Resources from Institutions to HCBS 4

Diamond State Health Plan Plus Accomplished through an Amendment to 1115 Waiver. Integrates Nursing Facility and HCBS through Existing Managed Care Delivery System. Streamlines LTC Referrals, Eligibility and Enrollment. Tightens Medical Eligibility for Nursing Facility Placement. 5

Populations Included in DSHP Plus Nursing Facility Residents Children Residing in Pediatric Nursing Facilities 1915c Elderly & Physically Disabled and AIDS Waiver Participants Money Follows the Person (MFP) Demonstration Participants Other Full Benefit Dual Eligibles (Medicaid/Medicare) 6

Populations Excluded from DSHP Plus Individuals in the 1915c Developmental Disability HCB Waiver Individuals in ICF/MRs Partial Duals - QMB and SLMB Individuals Selecting PACE 7

Benefit Package DSHP Benefits Acute Care Services In/Out Patient Hospitalization 30 days Nursing Facility Care Behavioral Health Limited Case Management Durable Medical Equipment Physician Services Lab & Radiology Services Private Duty Nursing Home Health Services Carve-Out Benefits Pharmacy Child Dental Non-Emergency Medical Transportation Day Habilitation Services for DD Pop. DSHP-Plus Benefits Case Management Services Nursing Facility Care Assisted Living Facility Care* Chore Services* Respite Care Home Delivered Meals* Day Habilitation* Cognitive Services for ABI Pop Consumer Directed Attendant Care* MFP Transition Services Adult Day Services* Emergency Response System* Nutritional Supplements for the AIDS Pop Home Modifications* * New or Expanded Service 8

Quality Measures Reduction of Avoidable ER Visits, Hospital Admissions Access to Primary and Preventive Care Appropriate/Timely Assessments, Care Plan & Back-up Plan Members given Choice of Services (Including Ability to Self Direct Care) & Providers Critical Incident Education, Management & Reporting Member Satisfaction Proportion of Members Receiving HCBS vs. NF Services 9

Keys to Success Robust Stakeholder Communications CMS Cooperation Collaboration with Division on Aging & Public Health Utilizing Existing MCOs Streamlined Implementation Address State Staff Concerns Address Nursing Facilities Concerns State Sets NF Rates for Three Years Address Vendor Case Management Agencies Concerns MCOs Contract with CM Agencies for One Year 10

Keys to Success Address Client & Advocates Concerns Aggressive MCO Oversight/Monitoring by State Joint Home Visits State Review of All Service Reductions Enhanced Case Manager to Client Ratio Increase Services Offered New HCB Services Added Case Management Services for NF Residents Eliminated Cost Share Requirements for HCBS 11

Timeline 2011 February 2011 Initial Steering Committee Meeting Communication Plan Developed Spring 2011 Systems Design Concept Paper to CMS August 2011 1115 Waiver Amendment to CMS Dec 2011 DSHP Plus MCO Rates Developed 12

Timeline - 2012 Jan 2012 DSHP Plus Open Enrollment January 1, 2012 February 15, 2012 Feb 2012 March 2012 State / MCO Readiness Review HCBS Waiver Transition & Close-Out Activities CMS Approves 1115 Waiver Amendment April 2012 Program Implementation 13

Implementation Experiences Health Assessments Initiated for Community Duals Identification of Under-Utilization of HCBS Enhancement of Behavioral Health Services Home Environment Safety Assessments & Medication Reconciliations Initiated Nursing Facility Billing Challenges Transition of MFP Complex Confusion Over Differences in DSHP and DSHP Plus Benefits. 14

More Information is available on Website @ http://www.dhss.delaware.gov/dhss/dmma/dshpplus.html Rosanne Mahaney Director Division of Medicaid & Medical Assistance (302) 255-9626 Rosanne.mahaney@state.de.us 15