CITI Healthcare Presents Patient Buddy

CITI Healthcare Presents Patient Buddy Allscripts Open API Patient Engagement Challenge July 13, 2016 CREATIVEINFORMATIONTECHNOLOGY, INC. (CITI)HEALTHCARE SOLUTIONS This presentation includes data that shall not be disclosed and shall not be duplicated, used, or disclosed in whole or in part for any purpose other than to evaluate this proposal. If, however, a contract is awarded to this Offer or as a result of or in conjunction with the submission of this data, the Government shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit the Government s right to use the information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are containedin slides that contain the words Use or disclosure of data contained on this slide is subject to the restriction on the title slide of this presentation at the bottom of the slide. 2015 Creative Information Technology, Inc. (CITI) HEALTHCARE SOLUTIONS 1

Welcome To Patient Buddy CITI Healthcare s Patient Buddy is a user-friendly, state-of-the-art Application that can be downloaded to smart phones and tablets and will be seamlessly integrated with Allscripts TouchWorks EHR. This HIPAA Compliant Patient Engagement Application can be used by Healthcare Facilities of all sizes to help improve patient outcomes in a measurable way. Patient Buddy also helps Healthcare Providers track specific details regarding their patients which can be customized depending on the doctor s specialty, the patient s disease state, or any other health factors that a provider wishes to track. Through integration with Allscripts TouchWorks, Patient Buddy gives Providers easy and real-time access to patient information, discharge instructions, medication information, and treatment plans, presented in a sophisticated yet friendly-to-use dashboard format. Patient Buddy saves time, and streamlines the case manager s workflow, allowing them to better manage their discharged patients. Patient Buddy also helps Providers meet Meaningful Use Stage 3 Requirements, and offers secure messaging between Patient and Provider. Patient Buddy provides a more comprehensive approach to patient management compared to other models. 2016 Creative Information Technology, Inc. (CITI) 2

Anticipated Benefits and Value Add with Patient Buddy BENEFITS FOR PROVIDERS Helps Providers meet the Patient Engagement requirement for Meaningful Use Stage 3 Includes HIPAA Compliant Secure Messaging Platform Provides meaningful and actionable data to the Provider or Case Manager using powerful analytics tools that are interactive with the patient s adherence stats, which leads to improved patient outcomes Reduced Readmission Rates as demonstrated through our case study with a large University Hospital Patient Buddy can act as a mobile Front End For EHRs and Patient Portals Patient Buddy is being integrated with Allscripts EHR BENEFITS FOR PATIENTS All discharge information is at the patient s fingertips, which allows them to refer back to wound care, prescriptions, patient education, follow up instructions, and more Graphical feedback mechanism provides information to the patient on their progress Sophisticated medication adherence tools that help keep the patient motivated Gamification with our puppy, Buddy, keeps patients engaged Keeps the patient better informed which causes them to be more compliant with their follow up care 2016 Creative Information Technology, Inc. (CITI) 3

EFFECTIVENESS OF APPLICATION CLINICAL CASE STUDY CITI Healthcare is currently working with a large University Hospital where Patient Buddy has been customized and is currently in use. Through our studies at that facility, we are already seeing the benefits in several key areas as a result of using the Patient Buddy App. Patient Buddy has simplified the process of communication between Patient and Provider with our secure messaging feature, which is HIPAA Compliant. Patient Buddy was effective in removing the communication barriers between Patients and Providers. Patients are able to able to conveniently see all of their discharge information, request an appointment, request a medication refill, or message their Provider with questions or concerns all securely through the App. It was also noted that Patient Buddy was effective in keeping patients engaged in their overall health and wellness, as well as compliance with their instructions after discharge. Another area where Patient Buddy was effective in this case study has been better decision-making by Providers with streamlined workflow and improved efficiency. As patients use the App, actionable data is available to the Providers in an easy-to-read dashboard format with drilldown features. We have also effectively addressed high hospital readmission rates through Patient Buddy s feature functionality. During the first few months of use, Patient Buddy was able to reduce readmission rates by almost 30%. Patient Buddy will also be effective in helping Providers meet Meaningful Use Stage 3 by using the App for the Patient Engagement and Secure Messaging. 2016 Creative Information Technology, Inc. (CITI) 4

Specific MU3 Compliance Usability and Design CITI Healthcare s Patient Buddy Application complies with standards laid out under Section 508 Standards for Electronic and Information Technology Section 508 standards requires user interface element including the identity, operation and state of the element shall be available to assistive technology. When an image represents a program element, the information conveyed by the image must also be available in text. Patient Buddy uses icon-based access instead of menu-based access which enables it to be accessible regardless of age, technical ability or disability Icons used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those icons/images are consistent throughout the application Patient module easily allows the patient to document their health information Secure Buddy Messaging feature between Patient Application and Case Manager Application increases the communication between Patient and Provider Application also improves the monitoring and quality of data collection post discharge / post visit 2016 Creative Information Technology, Inc. (CITI) 5

Usability and Design 2016 Creative Information Technology, Inc. (CITI) 6

Specific MU3 Compliance Patient Selection Using the patient module patient can request for the below data from Allscripts Provider/Hospital Allergies Currently Functional Medications Currently Functional CCDA Document Currently Functional Past Recorded Vitals Prescriptions Request for an appointment Buddy Message with Provider Allscripts Provider/Hospital can respond to the below requests Request for an appointment Respond to Buddy Message using the Case Manger Application 2016 Creative Information Technology, Inc. (CITI) 7

Screenshots of Allscripts Information in Patient Buddy 2016 Creative Information Technology, Inc. (CITI) 8

Specific MU3 Compliance Patient buddy application is currently in process of development to integrate with Allscripts and other EMR s Current web services are configured to send out data in compliance with the MU3 CCDS category standards 2016 Creative Information Technology, Inc. (CITI) 9

Development Timeframes Currently GA and in use on ios platform New features in development Patient and Doctor interactions through video conferencing across computers and ios Supports scenarios such as telenursing, telepharmacy, telerehabilition, teletrauma care, teledentistry consultations, teleaudiology, teledermatology etc. Compatibility with Android platform Dec 2016 Complete workflow integration with Allscripts September 2016 2016 Creative Information Technology, Inc. (CITI) 10

Solution Architecture 2016 Creative Information Technology, Inc. (CITI) 11

API s Used Currently implemented FHIR calls AllergyIntolerance - for Allergies MedicationStatement for Medications Patient for patient information Currently implemented Unity calls GetCCDA 2016 Creative Information Technology, Inc. (CITI) 12

Go To Market CITI Healthcare s Patient Buddy Mobile Application is fully developed and is being integrated with Allscripts TouchWorks and other EHRs. Patient Buddy can be quickly implemented and deployed at any size Healthcare Facility. It is fully functional on IOS, including ipad and iphone, and is in the final stages of development for Android and Windows. Patient Buddy is ready out of the box to help track medications and provide secure messaging between Patient and Provider, but it can also be customized to track any details pertinent to the patients medical history, disease state, or medication regimen. Such features can include tracking things like weight, girth, blood sugars, cognitive tests, etc. These enhancements can effect the Go Live Timeline, however, CITI Healthcare has staff ready to begin working on these projects immediately. Since the Application is already live and in use, once customizations and training happen, the Providers and Patients can immediately being using the App. We currently promote Patient Buddy to large hospitals across throughout the United States as well as the world. As HIMSS Corporate Members, we demonstrate Patient Buddy at the show, as well as various other tradeshows. This can be deployed on a per provider fee or on a per patient fee. The pricing models are customized to each prospective client s requirements. CITI Healthcare provides training for providers, as well as technical support by email and phone from 6:00 a.m. EST through 8:00 p.m. EST. 2016 Creative Information Technology, Inc. (CITI) 13

About CITI Healthcare CITI was founded in 1996 and provides a wide range of professional services to include software solutions and application design. CITI is SEI CMMI-Level 4, ISO 20000, and ITIL certified. CITI's customers include commercial healthcare customers, multiple U.S. Federal Government agencies including the Department of Homeland Security and Department of State, and international government agencies. CITI Healthcare is a division of CITI. Through our innovative solutions, like Patient Buddy, and our professional IT services, we work with healthcare organizations of all sizes to enhance operational efficiencies and streamline processes while meeting regulatory compliance. Patient Buddy Recognition and Awards CITI Healthcare was awarded an AHRQ grant to study Patient Buddy in a hospital setting as it relates to helping reduce readmission rates. A first-of-its-kind mhealth solution, Patient Buddy won the ACT-IAC Incubator Award for innovation in a start-up app. Patient Buddy was selected from a field of 86 entries to compete for the innovation awards. Through a process of multiple eliminations, 30 finalist apps were chosen. Then the top eight apps out of 30 finalists were picked. Patient Buddy ultimately was selected by a panel of 4 judges to win the ACT-IAC Incubator Award for innovation in a start-up app. 2016 Creative Information Technology, Inc. (CITI) 14

Contact Information CITI HEALTHCARE CORPORATE OFFICE 7799 Leesburg Pike, Suite 500 N Falls Church, VA 22043 http://patientbuddyapp.com/ Raju Togi, Senior Vice President (703) 776-0181 rtogi@citi-us.com REGIONAL SALES OFFICE NASHVILLE, TENNESSEE Jenifer Duffy, Sales Manager (214) 551-5442 jduffy@citi-us.com 2016 Creative Information Technology, Inc. (CITI) 15