OPPORTUNITIES Country Manager CEO (SME) CTO/CIO Division Head Tonny Rabjerg CV EXPERIENCES Leadership Outsourcing IT Security CRM Travel & Airline Tonny Rabjerg, Marmorvej 27 3th, 2100 Copenhagen Oe, DK-Denmark, tonny.rabjerg@hotmail.com, +45 2099 9984 www.tonnyrabjerg.wordpress.com Born: 1961, Married, Running (2 marathons)
PROFESSIONAL RESULTS SAS Executive Leadership Selection Top Executive (3 of 1000) Codesealer Product Enterprise Ready and Establishment Of Partner Channel(s) Establishment Of Danske IT, Danske Bank Subsidiary (IN) Strategies (Airline/CRM/Sourcing/ Security) Boards: Codesealer, Copenhagen Fintech, TON The Outsourcing Network, Danske IT (IN), SAS Trading (SE), Tim/Timatic (NL), IATA (CH), UN (US) Contract Negotiation 960+ MSEK Cross Boarder Leadership (7 Locations) Outsourcing (1.000+ Employees) Top Customer Satisfaction & Staff Surveys International Guest Speaker: Analytical CRM, Outsourcing, Security System Responsibility, 70+ Applications Highest System Up-time
EXPERIENCES & COMPETENCIES An international leadership experience with more than 12 years stationed abroad, managing organizations from small to 1.000+ employees. A professional career within travel, banking and security industries, with focus on a motivating and delegating leadership, based on AI and defined objectives. High level of communication and cooperation with active participation in management teams, fora and across groups Ability to act and lead in a political environment, including leading fora with 21 partners and competitors Development of strategies for areas within, Sourcing, acrm, Customer Handling, IT Security Proven results with system operation, management and development of IT solutions. International contract negotiation for IT solutions and sourcing. Regularly used as guest speaker at international events on topics such as Sourcing, acrm and Security. A passion for organizational development and leadership, leading to customer satisfaction and staff surveys above targets and high performing teams, across borders. Experienced in working with process improvements, agile development and ITiL based system and incident management. LEADERSHIP Participation: DI-Digital, IT-B Security Council, Copenhagen Fintech, VL-101, Network DK Leadership, TON The Outsourcing Network Education: Merconom Sales & Marketing, NLP Leadership Practitioner, Performance Management, Lederens Personlig Gennemslagskraft, Skandinavisk Arbejdsret, Contract Negotiation,,, Certifications: CMMI, ITiL 3, Scrum, PAPI, CPQ, RUP, EFQM,,, Strategies: CodeSealer Business Plan, Banking Banking made Personal, Airport of the Future HD Thesis written about my personal Leadership style STRENGTHS Strategic Focus of Defined Targets and Business Results Staff Leadership and Motivation Relationship Management (Customers/Vendors/Colleagues/ Competitors) Responsibility INTERNATIONAL 1987 1990 Miami, USA 1990 1994 Sophia Antipolis, France 2005 2007 Frankfurt, Germany 2011 2014 Bangalore, India Project Manager/Unit Manager Amadeus Global Travel Distribution (US/FR) CIO SAS Trading (SE) VP CRM Systems Danske Bank (DK) Managing Director Danske IT and Support Services India Pvt. Ltd. (IN) CIO CodeSealer ApS (DK). 1987 1994 2004 2005 2007 2011 2013 2014 2014 2016 Director Sales Systems & Support SAS (DK/SE) Director Reservation, Airport Services & Americas Star Alliance Services (DE) FVP Resource Management & Development Centre India Danske Bank (IN) VP Research & Development CodeSealer ApS (DK) CEO CodeSealer A/S (DK)
2016 CEO CodeSealer A/S (DK) Executive Management (14 FTE) Board Member Investments Market Penetration & Sale (International) Organizational Development Go to Market Strategy & Business Plan Establishment of Channel Partners Contract closing (ID) LoI (DK/PL) and POC (BR) 4 Investment rounds Establishment Development Center Gdansk Board Member Copenhagen Fintech Member of IT-B Security / DI-Digital and Rådet for Digital Sikkerhed Guest Speaker IT Security 2014 CIO/CTO CodeSealer ApS (DK) Leadership (12 FTE) IT Strategy Sales Support 25 Travel Days per Year Product Enterprise Ready Completed POCs (ID/PL/DK) Development Product Roadmap 2014 VP Research & Development CodeSealer ApS (DK) Leadership (14 FTE) 25 Travel Days per Year First Successful Delivery (NemID) Implementation of ITiL & Development processes 2013 Managing Director (CEO) Danske IT and Support Services India Pvt. Ltd. (IN) (Danske Bank) Executive Management (850 FTE / 8 MNGRS) Development Sourcing Strategy Establishment of Subsidiary Recruitment Organizational Development, Growth & Performance Establishment of Danske IT Establishment of Management organization 850 Employees Negotiation of Sourcing Contract 150+ MEUR Budget 280 MDKK yearly Strategy IT Across Border Guest Speaker - Sourcing 2011 FVP Resource Management & Development Centre India (IN) Danske Bank Leadership Recruitment & Growth Organizational Efficiency Management 225-725 Employees (IN) Management 250 External Contractors (DK) Management Group IT Trainee Program (100 Employees)
2007 VP (Development Manager) CRM Systems Danske Bank Leadership (80 FTE / 7 MNGRS) IT System Management & Development Development CRM Strategy Chairman/Member Project Steering Groups Portfolio Management Strategy Banking made Personal Prototype CRM of the Future Direct Marketing Solution (250+ MDKK) 80 Employees Guest Speaker Multiple events (acrm) HD Thesis written about my personal Leadership style 2005 Director Product Development, Reservation, Airport Services & Americas Star Alliance (DE) Leadership (8 FTE / 25 Consult.) Liaison Airline Partners Development Airport Strategies Market Development Americas Product Development 120 Travel Days per Year Cross Border Projects (7 Countries / 9 Projects) Strategy Airport of the Future Cross Border Leadership (Star Connection Centers) Leadership Alliance Airport & Reservation Committees 2004 CIO SAS Trading (SE) Leadership (5 FTE) Management Consult - Outsourcing, IT, Procurement, Logistics IT Development & Operation Board Member Outsourcing IT & Logistics 1994 1987,,,,,, Director Sales Systems & Support SAS (DK/SE) Leadership (80 FTE / 7 MNGRS (DK/SE)) System Development & Operation Organizational Development Board Member TIM/Timatic B.V. (NL) / IATA Reservation Committee 100 Travel Days per Year Selected in SAS Executive Management Selection (3 out of 1.000 candidates) Establishment Common Support Organizational Transformation (Merger) Budget 360 MDKK year Negotiation 960 MSEK IT Contract Highest System Uptime ever, 70+ systems Organizational turnaround - Top Staff & Customer Surveys Project Manager / Unit Management Amadeus Global Travel Distribution (US/FR) Leadership IT Development Airline / Non-Air Providers SAS Representative 80 Travel Days per Year Project Manager / Implementation responsible Phase 0 and 2 Implementation Amadeus Hotels / Cars UN Edifact Board TT&L