Provincial Transcription Services. Saskatchewan Dictation Manual

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Provincial Transcription Services Saskatchewan Dictation Manual Version 4 October 2017

Table of Contents Version Update Chart... 3 List of Facilities by Region with Site Codes... 4 Dictation Instructions... 6 Saskatchewan Recommended Dictation Practices... 7 Dictation FAQs... 8 Institute for Safe Medication Practices (ISMP) s List of Error-Prone Abbreviations, Symbols, and Dose Designations... 11 Samples of s 1 History and Physical... 15 2 Consult... 16 3 Diagnostic Report... 17 4 Operative/Procedure Report... 18 5 Inpatient Progress Notes... 19 6 Discharge Summary/Transfer... 20 7 Outpatient Report... 21 8 Letter... 22 10 Orthotics Report (Regina Wascana Rehabilitation Centre)... 24 16 Infectious Disease Clinic Outpatient Report (Regina RGH)... 25 17 Infectious Disease Clinic Outreach Report (Regina RGH)... 26 s 18 & 19 Infectious Disease Clinic Letters (Regina RGH)... 27 26 Vascular Lab (Saskatoon only)... 28 30 Mental Health Assessment... 29 31 Mental Health Progress Note... 30 55 Young Offender Court Assessment (Regina)... 31 s 91, 92 & 93 Family Medicine Unit Letters (Regina)... 32 96 Sexual Assault Report (Regina Pasqua and Regina General)... 33 97 Child Abuse Report (Regina Regina General)... 34 97 Sexual Assault Report (Saskatoon)... 35 99 Advance Care Plan... 36 Please note: Work types 1 8, 30, 31, and 99 are provincial standards; all others are only available when the applicable site code has been selected. Some work types are audio only (see list under Dictation Instructions on page 6) and samples are not provided, as templates vary by department. Version 4 October 2017 Page 2 of 36

Version Update Chart Version Date changed Page (s) Description of Change 4 October 13, 2017 6 Dictation Instructions 4. Added site specific to Medical Record Number. 5.5 Added note that Residents, Clerks and JURSIs must dictate using their own User ID Number. 7. Added instruction to press 8 to end current job/begin new job, without disconnecting. 3 September 5, 2017 5 Added location codes for Sunrise Health Region facilities. 6 Dictation Instructions 5.5 Added note to spell out name of clinician to receive copies. 7 Saskatchewan Recommended Dictation Practices Added note to spell out name of clinician to receive copies, or referenced in report. 9 Dictation FAQs 7. Added note to spell out name of clinician to receive copies. Added note regarding referencing other clinicians in reports. 10. Added information regarding various methods of distribution of reports. Version 4 October 2017 Page 3 of 36

List of Facilities by Region with Site Codes as of June 2017 Cypress 41 Herbert And District Integrated Health Facility 44 Shaunavon Hospital And Care Centre 42 Leader Hospital 45 Swift Current Cypress Regional Hospital 43 Maple Creek Southwest Integrated Healthcare 46 Swift Current Community Health Services Five Hills 85 Dr. F.H. Wigmore Regional Hospital 87 St. Joseph s Hospital / Foyer D Youville 86 Dr. F.H. Wigmore Regional Mental Health 88 Assiniboia Union Hospital Heartland 30 Kindersley & District Health Centre 34 Davidson Health Centre 31 Rosetown & District Health Centre 35 Biggar & District Health Centre 32 Outlook & District Health Centre 36 Unity & District Health Centre 33 Kerrobert Integrated Health Centre Keewatin Yatthé 90 La Loche Health Centre 91 St. Joseph's Health Centre (Île à la Crosse) Kelsey Trail 70 Hudson Bay Health Care Facility 75 Tisdale Hospital 71 Kelvington & Area Hospital 76 Melfort Mental Health & Addictions Services 72 Melfort Hospital 77 Nipawin Mental Health & Addictions Services 73 Nipawin Hospital 78 Tisdale Mental Health & Addictions Services 74 Porcupine Carragana Hospital 79 Parkland Place Prairie North 11 Lloydminster Hospital 18 Meadow Lake Hospital 13 Battlefords Union Hospital 19 Maidstone Health Complex 16 Battlefords Mental Health 20 Turtleford Riverside Health 17 Primary Care Battlefords Prince Albert Parkland 65 Victoria Hospital 67 Parkland Integrated Health Centre (Shellbrook) 66 Victoria Hospital Mental Health Regina Qu Appelle 101 Pasqua Hospital (PH) 106 Regina Centre Crossing Family Medicine Unit (FMU) 102 Regina General Hospital (RGH) 108 Addictions Services (AS) Infectious Disease Clinic (IDC) 109 Harm Reduction/Methadone Clinic Medical Services 114 Indian Head Union Hospital 103 Wascana Rehabilitation Centre (WRC) 115 Wolseley Memorial Integrated Care Centre Functional Rehab Program (FRP) 116 Broadview Union Hospital Orthotics and Prosthetics 117 South East Integrated Care Centre 104 Child and Youth Services (CYS) 118 All Nations Healing Hospital 105 Mental Health Clinic (MHC) Version 4 October 2017 Page 4 of 36

List of Facilities by Region with Site Codes as of June 2017 Saskatoon 50 Saskatoon City Hospital 56 Lanigan Hospital Prairieview Surgical Centre 57 Rosthern Hospital 51 Royal University Hospital 58 Wadena Hospital 52 St. Paul's Hospital 59 Watrous District Health Complex 53 Parkridge Centre 60 Wynyard Integrated Hospital 55 Humboldt District Health Complex Sun Country 1 Weyburn General Hospital 6 Weyburn Mental Health 2 St. Joseph Hospital 7 Estevan Mental Health 3 Arcola Health 8 Kipling 4 Radville 9 Redvers Sunrise 120 Canora Hospital 123 St. Peter's Hospital (Melville) 121 Kamsack Hospital 124 Yorkton Regional Health Centre 122 St. Anthony's Hospital (Esterhazy) 125 Yorkton Mental Health Centre Version 3 September 2017 Page 5 of 36

Dictation Instructions 1. Dial 1-844-666-3250 (or 4700 within Regina city facilities, 7745 within Saskatoon city facilities). 2. Follow the prompts: User ID Number, Site Location Number for where the care event took place (see chart on pages 4 and 5), repeat User ID Number (for security). Please note, for reports pertaining to mental health, regardless of work type or if the patient has been admitted to a non-mental health unit, use the site code for Mental Health. 3. Enter the Number, followed by the # key (1 8, 30, 31, and 99 are provincial standard work types; all others are only available when the applicable site code has been selected, as per the chart on pages 4 and 5.) Audio only 1 History and Physical 2 Consult 3 Diagnostic Report 4 Operative / Procedure Report 5 Inpatient Progress Note 6 Discharge Summary / Transfer 7 Outpatient Report 8 Letter 10 Orthotics (WRC) 16 IDC Outpatient (RGH) 17 IDC Outreach (RGH) Version 3 September 2017 Page 6 of 36 18 IDC Letter (RGH) 19 IDC Letter Outreach (RGH) 20 FRP WCB (WRC) 21 FRP SGI Treatment (WRC) 22 FRP SGI Assessment (WRC) 23 FRP Hand (WRC) 26 Vascular Lab (Saskatoon) 30 Mental Health Assessment 31 Mental Health Progress Note 55 Young Offender Court Assessment (AS, CYS, MHC) 90 Notes (FMU) 91 Letters (FMU) 92 Urgent Letter (FMU) 93 Confidential Letter (FMU) 96 Sexual Assault Report (PH & RGH) 97 Child Abuse Report (RGH) 97 Sexual Assault Report (Saskatoon) 99 Advance Care Plan 100 Administrative (RGH) 4. Enter the Site Specific Medical Record Number (MRN) patient (chart) identifier, followed by the # key (if no MRN or chart number created yet press # to continue). 5. After the tone, begin dictation: 5.1 Date of care event/service being dictated (not date of dictation); 5.2 Patient first and last name, date of birth, and Saskatchewan health services number (HSN); 5.3 Residents, Clerks and JURSIs must dictate with their own unique User ID Number, and dictate and spell out attending physician s first and last name and specialty, or attending physician s User ID Number; 5.4 Use the required headings for each work type (see examples beginning on page 15); 5.5 Specify additional copies needed by dictating the exact location, or clinician s first and last name (spelling out if known), and specialty. Family physicians listed on the registration system will automatically receive a copy. 6. To pause and restart current dictation, press 2. 7. Press 8 to end current job/begin new job, or press 5 to end dictation session and disconnect. Other Keypad functions to use while dictating: 1 Play 2 Start or Record/Pause/Restart 3 Rewind and Play Back 4 Fast Forward 44 Go to End of Job 5 Disconnect 6 Stat* 7 Rewind 77 Go to Beginning of Job 8 End of Current Job/Begin New Job (will act as a pause) ## Play Job Number *Target turnaround time for stat dictations is 2 hours within business hours (8 am 4:30 pm Monday Friday) If you are experiencing difficulties, or require assistance with dictation, please contact ehealth Saskatchewan Service Desk at 1-888-316-7446 or email at servicedesk@ehealthsask.ca. Regina Qu Appelle, call 306-766-7979 (7979 within Regina city facilities).

Saskatchewan Recommended Dictation Practices Never allow another person to dictate with your User ID Number, as the system learns from your voice individually. Residents, Clerks, and JURSIs will be assigned their own unique User ID Number which must be used for dictation, and must dictate and spell out attending physician s first and last name and specialty; or attending physician s User ID Number (if known). Copies of reports dictated will be distributed to the attending physician. Dictate as soon as possible after the care event. Assemble any reports and information contained in computer systems before dictating. If possible, dictate in a quiet area with minimal background noise, as rustling papers and other noises make it hard for the transcriptionist to hear. If using an application that requires a microphone, remember to dictate punctuation. Speak clearly, at a regular pace articulate properly without over enunciating or speaking too slowly. Spell patient name if no site specific Medical Record Number (MRN). Exaggerate words that can be misunderstood: Abduction vs. adduction and hyper- vs. hypo-. When dictating on a phone, press 2 to pause and restart. If using an application that requires a microphone, release the RECORD button on the microphone when pausing. If using an application that requires a microphone, hold the microphone approximately 4 6 inches from your mouth. Avoid using slang, acronyms, and/or coined terms. A List of Error-Prone Abbreviations, Symbols, and Dose Designations, as determined by Institute for Safe Medication Practices (ISMP) is included in this manual. These should never be used. Use the same etiquette for dictation as you would when speaking to another person or when giving a speech. Remember the patient may request a copy of their chart in the future. If copies are required, or you specify other clinicians in the report dictate and spell out (if spelling known) the first and last names of the clinician(s) referenced. Version 4 October 2017 Page 7 of 36

Dictation FAQs 1. Where do I get help? a. If you are experiencing difficulties or require assistance with dictation, please contact ehealth Saskatchewan Service Desk at 1-888-316-7446 or email at servicedesk@ehealthsask.ca. Regina Qu Appelle dictators call 1-306-766-7979. 2. How do I prioritize the dictation? a. As you are dictating, or at the end of your dictation, use keypad number 6 to mark your dictation as a stat report. The target turnaround time for stat dictations is 2 hours within business hours (currently 8:00 am to 4:30 pm Monday to Friday). 3. What do I do if I forget to mark an urgent dictation as stat? a. Call ehealth Saskatchewan Service Desk at 1-888-316-7446 (Regina Qu Appelle dictators call 306-766-7979), and provide your name, the dictation job number, patient name, and approximate time of the dictation. 4. What do I do if I have dictated something in error (e.g. wrong patient name), or need to add more information to a dictated document? a. Changes to the paper copy are not permitted. Minor corrections (e.g. grammar, punctuation, formatting) need not be made, unless patient care is impacted. Any changes to the original transcribed document must be printed legibly (in dark coloured ink) on the report and faxed to Provincial Transcription Services at 306 347 5914. The revised document will be marked **REVISED DOCUMENT** (description of change [e.g. corrected date]) Date of Change [e.g. February 22, 2017] / Initials of person making the change [e.g. LS], and be distributed as per the original. Additional information must be dictated as an addendum through Provincial Transcription Services. Call the dictation number and begin a new dictation, indicating that it is an addendum for a previously dictated document. Please include any available information that will help the transcriptionist find the original document (e.g. patient name, dictation job number and date/time of original dictation, etc.). Dictate the information you need to add to the patient s record. The transcribed addendum will be distributed to the recipients of the original dictated document. 5. What if I don t know the headings in the work type? a. There are examples of the templates and headings available in the Health Information Management area, and at all dictation stations, as well as in this manual. 6. Can historical documents from a patient s record be attached to the transcribed report? a. Transcriptionists working in the Provincial Transcription Services pool are not able to access historical documents from patient records; please dictate any relevant historical information. You may contact the Health Information Management department in the applicable region and/or facility to obtain the required information. Version 4 October 2017 Page 8 of 36

Dictation FAQs (Continued) 7. How do I ensure that other clinicians (e.g. the patient s family doctor), receive a copy of the dictated document? a. If a family physician is listed in the registration system, they will receive a copy automatically. Copies are sent to other clinicians only when their full name and other applicable identifying information (e.g. location) is provided in the dictation (dictated and spelled out [if spelling known]). This is necessary to avoid privacy breaches. If you are referencing other clinicians in the report (e.g. patient was seen by <clinician> for <diagnosis> on <date> [or in <year>]), dictate and spell out (if spelling known) the first and last names of the clinician(s). 8. Where does my dictation get transcribed? a. Your report could be transcribed by any qualified medical transcriptionist in the province. 9. Do I need to sign my reports? a. The Senior Medical Officers Committee (SMOC) passed a motion on April 22, 2016 that supports use of a standard process employing electronic authentication and immediate distribution, with subsequent review by the physician and amended reports being dictated if needed. The following disclaimer appears on all reports: This document has been dictated and may have been distributed before being read. Any corrections to this document must be made within thirty (30) days following the transcription date. 10. Where will the transcribed report from my dictation be delivered? a. The transcribed report will be distributed automatically as per the rules defined by the regional health information area during implementation (e.g. inpatient reports to the applicable unit, reports for discharged patients to health information). Any changes should be requested via the health information area. If you request fax distribution, your copy of the transcribed report will be automatically distributed by fax to the number provided and confirmed. If you have requested to have copies of reports printed (as opposed to faxed or mailed), and the printer in your location has been set up for distribution within your region, the report will automatically print to the designated printer. Some dictators prefer to have their copy of reports distributed to the health information area in the applicable region/facility, and distributed by mail. Some dictators prefer to not receive physical copies of reports as they can access the reports via Sunrise Clinical Manager (SCM) or other electronic medical record systems; however, this practice is discouraged as it carries the risk that clinicians will not receive copies of reports that other dictators have requested. Reports dictated by Residents, Clerks, and JURSIs will be distributed to the attending physician. Version 4 October 2017 Page 9 of 36

Dictation FAQs (Continued) 11. Can I dictate the admission history and physical from the office? a. Yes, use the same instructions. 12. Can I go faster than the prompts when entering the numbers on the phone? a. Yes, you do not need to wait to hear the next step if you know what it is. 13. Is the voice file stored electronically? If yes, for how long? a. The voice record is encrypted and stored electronically for 90 days after the transcription is complete. 14. How do I obtain the dictation job ID number for my records? a. The number will be given at the end of the dictation for each patient (when you press 5 or 8). You can also press ## at any time during the dictation to pause and obtain the number. Version 4 October 2017 Page 10 of 36

Institute for Safe Medication Practices (ISMP) s List of Error-Prone Abbreviations, Symbols, and Dose Designations The abbreviations, symbols, and dose designations found in this table have been reported to ISMP through the ISMP National Medication Errors Reporting Program (ISMP MERP) as being frequently misinterpreted and involved in harmful medication errors. They should NEVER be used when communicating medical information. This includes internal communications, telephone/verbal prescriptions, computer-generated labels, labels for drug storage bins, medication administration records, as well as pharmacy and prescriber computer order entry screens. Abbreviations Intended Meaning Misinterpretation Correction μg Microgram Mistaken as "mg" Use "mcg" AD, AS, AU OD, OS, OU Right ear, left ear, each ear Right eye, left eye, each eye Mistaken as OD, OS, OU (right eye, left eye, each eye) Mistaken as AD, AS, AU (right ear, left ear, each ear) Use "right ear," "left ear," or "each ear" Use "right eye," "left eye," or "each eye" BT Bedtime Mistaken as "BID" (twice daily) Use "bedtime" cc Cubic centimeters Mistaken as "u" (units) Use "ml" D/C Discharge or discontinue Premature discontinuation of medications if D/C (intended to mean "discharge") has been misinterpreted as "discontinued" when followed by a list of discharge medications Use "discharge" and "discontinue" IJ Injection Mistaken as "IV" or "intrajugular" Use "injection" IN Intranasal Mistaken as "IM" or "IV" Use "intranasal" or "NAS" HS Half-strength Mistaken as bedtime Use "half-strength" or "bedtime" hs At bedtime, hours of sleep Mistaken as half-strength Use half-strength or bedtime IU ** International unit Mistaken as IV (intravenous) or 10 (ten) Use "units" o.d. or OD Once daily Mistaken as "right eye" (OD-oculus dexter), leading to oral liquid medications administered in the eye OJ Orange juice Mistaken as OD or OS (right or left eye); drugs meant to be diluted in orange juice may be given in the eye Per os By mouth, orally The "os" can be mistaken as "left eye" (OS-oculus sinister) q.d. or QD ** Every day Mistaken as q.i.d., especially if the period after the "q" or the tail of the "q" is misunderstood as an "i" Use "daily" Use "orange juice" Use "PO," "by mouth," or "orally" Use "daily" qhs At bedtime Mistaken as "qhr" or every hour Use "at bedtime" qn Nightly Mistaken as "qh" (every hour) Use "nightly" q.o.d. or QOD ** Every other day Mistaken as "q.d." (daily) or "q.i.d. (four times daily) if the "o" is poorly written Use "every other day" q1d Daily Mistaken as q.i.d. (four times daily) Use "daily" Version 4 October 2017 Page 11 of 36

Abbreviations Intended Meaning Misinterpretation Correction q6pm, etc. Every evening at 6 PM Mistaken as every 6 hours SC, SQ, sub q Subcutaneous SC mistaken as SL (sublingual); SQ mistaken as "5 every;" the "q" in "sub q" has been mistaken as "every" (e.g., a heparin dose ordered "sub q 2 hours before surgery" misunderstood as every 2 hours before surgery) ss SSRI Sliding scale (insulin) or ½ (apothecary) Sliding scale regular insulin Mistaken as "55" Mistaken as selective-serotonin reuptake inhibitor Use "6 PM nightly" or "6 PM daily" Use "subcut" or "subcutaneously" Spell out "sliding scale;" use "one-half" or "½" Spell out "sliding scale (insulin)" SSI Sliding scale insulin Mistaken as Strong Solution of Iodine (Lugol's) Spell out sliding scale (insulin) i/d One daily Mistaken as "tid" Use "1 daily" TIW or tiw 3 times a week Mistaken as "3 times a day" or "twice in a week" Use "3 times weekly" U or u ** Unit Mistaken as the number 0 or 4, causing a 10-fold overdose or greater (e.g., 4U seen as "40" or 4u seen as "44"); mistaken as "cc" so dose given in volume instead of units (e.g., 4u seen as 4cc) UD As directed ( ut dictum ) Mistaken as unit dose (e.g., diltiazem 125 mg IVinfusion UD misinterpreted as meaning to give the entire infusion as a unit [bolus] dose) Use "unit" Use as directed Dose Designations and Other Information Intended Meaning Misinterpretation Correction Trailing zero after decimal point (e.g., 1.0 mg) ** No leading zero before a decimal dose (e.g.,.5 mg) ** Drug name and dose run together (especially problematic for drug names that end in "L" such as Inderal40 mg; Tegretol300 mg) Numerical dose and unit of measure run together (e.g., 10mg, 100mL) Abbreviations such as mg. or ml. with a period following the abbreviation Large doses without properly placed commas (e.g., 100000 units; 1000000 units) Version 4 October 2017 Page 12 of 36 1 mg Mistaken as 10 mg if the decimal point is not seen 0.5 mg Mistaken as 5 mg if the decimal point is not seen Inderal 40 mg Tegretol 300 mg Mistaken as Inderal 140 mg Mistaken as Tegretol 1300 mg 10 mg 100 ml The "m" is sometimes mistaken as a zero or two zeros, risking a 10- to 100- fold overdose mg ml 100,000 units 1,000,000 units The period is unnecessary and could be mistaken as the number 1 if written poorly 100000 has been mistaken as 10,000 or 1,000,000; 1000000 has been mistaken as 100,000 Do not use trailing zeros for doses expressed in whole numbers Use zero before a decimal point when the dose is less than a whole unit Place adequate space between the drug name, dose, and unit of measure Place adequate space between the dose and unit of measure Use mg, ml, etc. without a terminal period Use commas for dosing units at or above 1,000, or use words such as 100 "thousand" or 1 "million" to improve readability

Drug Name Abbreviations Intended Meaning Misinterpretation Correction APAP Acetaminophen Not recognized as acetaminophen Use complete drug name ARA A vidarabine Mistaken as cytarabine (ARA C) Use complete drug name AZT zidovudine (Retrovir) Mistaken as azathioprine or aztreonam Use complete drug name CPZ Compazine (prochlorperazine) Mistaken as chlorpromazine Use complete drug name DPT Demerol-Phenergan-Thorazine Mistaken as diphtheria-pertussis-tetanus (vaccine) DTO HCl Diluted tincture of opium, or deodorized tincture of opium (Paregoric) hydrochloric acid or hydrochloride Mistaken as tincture of opium Mistaken as potassium chloride (The "H" is misinterpreted as "K") Use complete drug name Use complete drug name Use complete drug name unless expressed as a salt of a drug HCT hydrocortisone Mistaken as hydrochlorothiazide Use complete drug name HCTZ hydrochlorothiazide Mistaken as hydrocortisone (seen as HCT250 mg) Use complete drug name MgSO4 ** magnesium sulfate Mistaken as morphine sulfate Use complete drug name MS, MSO4 ** morphine sulfate Mistaken as magnesium sulfate Use complete drug name MTX methotrexate Mistaken as mitoxantrone Use complete drug name NoAC Novel/new oral anticoagulant No anticoagulant Use complete drug name PCA procainamide Mistaken as Patient Controlled Analgesia Use complete drug name PTU propylthiouracil Mistaken as mercaptopurine Use complete drug name T3 Tylenol with codeine No. 3 Mistaken as liothyronine Use complete drug name TAC triamcinolone Mistaken as tetracaine, Adrenalin, cocaine Use complete drug name TNK TNKase Mistaken as "TPA" Use complete drug name TPA or tpa tissue plasminogen activator, Activase (alteplase) Mistaken as TNKase (tenecteplase), or less often as another tissue plasminogen activator, Retavase (retaplase) Use complete drug name ZnSO4 zinc sulfate Mistaken as morphine sulfate Use complete drug name Stemmed Drug Names Intended Meaning Misinterpretation Correction "Nitro" drip nitroglycerin infusion Mistaken as sodium nitroprusside infusion Use complete drug name "Norflox" norfloxacin Mistaken as Norflex Use complete drug name "IV Vanc" intravenous vancomycin Mistaken as Invanz Use complete drug name Symbols Intended Meaning Misinterpretation Correction ʒ Dram Symbol for dram mistaken as "3" Use the metric system Minim Symbol for minim mistaken as "ml" Use the metric system Version 4 October 2017 Page 13 of 36

Symbols Intended Meaning Misinterpretation Correction x3d For three days Mistaken as "3 doses" Use "for three days" > and < Greater than and less than / (slash mark) Separates two doses or indicates "per" Mistaken as opposite of intended; mistakenly use incorrect symbol; "< 10" mistaken as "40" Mistaken as the number 1 (e.g., "25 units/10 units" misread as "25 units and 110" units) @ At Mistaken as "2" Use "at" & And Mistaken as "2" Use "and" + Plus or and Mistaken as "4" Use "and" Use "greater than" or "less than" Use "per" rather than a slash mark to separate doses Hour Mistaken as a zero (e.g., q2 seen as q 20) Use "hr," "h," or "hour" Ф or ᴓ zero, null sign Mistaken as numerals 4, 6, 8, and 9 Use 0 or zero, or describe intent using whole words **These abbreviations are included on The Joint Commission s minimum list of dangerous abbreviations, acronyms, and symbols that must be included on an organization s Do Not Use list, effective January 1, 2004. Visit www.jointcommission.org for more information about this Joint Commission requirement. ISMP 2015. Permission is granted to reproduce material with proper attribution for internal use within healthcare organizations. Other reproduction is prohibited without written permission from ISMP. Report actual and potential medication errors to the ISMP National Medication Errors Reporting Program (ISMP MERP) via the Web at www.ismp.org or by calling 1-800-FAIL-SAF(E). Version 4 October 2017 Page 14 of 36

Region logo will appear in this space MRN: 35423 Name: PATIENT, TEST A DOB: 30-APR-1965 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 20-FEB-2017 History and Physical 1 Required Headings Samples of s DATE: 1 History and Physical REASON FOR ADMISSION: PRESENTING COMPLAINT: HISTORY OF PRESENTING COMPLAINT: ALLERGIES: CURRENT MEDICATIONS: PAST HISTORY: FAMILY/SOCIAL HISTORY: PHYSICAL EXAMINATION: CLINICAL SUMMARY/IMPRESSION: PLAN: TD/ DD: 03/18/2016 12:09:25 DT: Job #: 16031801/25337980 TRAINING TIPS Could be used by any inpatient service including Psychiatry PAST HISTORY: could include medical, surgical, and other past events Functional Inquiry/Review of Systems if indicated: CNS: EENT: Resp: CVS: Endo: GI/GU: MSS: PHYSICAL EXAMINATION: General: Vitals: Mental Status: Head: Neck: Chest: Abd/Pelvis: CNS: Skin/Extremities: INVESTIGATIONS could include lab, imaging, and other. CLINICAL SUMMARY could include differential diagnosis, and working diagnosis. PLAN could include further investigations, consults requested, estimated date of discharge, and expected course. Version 4 October 2017 Page 15 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 20-FEB-2017 Consult 2 Required Headings DATE: 2 Consult REFERRING PROVIDER: REASON FOR CONSULT: (Dictation goes here) PLAN: TRAINING TIPS: 1. Can follow History and Physical format for body of report if desired, or use SOAP (Subjective/Objective/Assessment/ Plan) format to focus on question asked 2. For PLAN: Specify who will continue to care for this patient (e.g. just recommended orders and management or transfer of care?) DD: 03/18/2016 12:09:31 DT: 03/18/2016 13:27:56 Job #: 16031802/25337982 Version 4 October 2017 Page 16 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Diagnostic Report 3 Required Headings DATE: 3 Diagnostic Report NAME OF TEST: REASON FOR TEST: RESULTS: TRAINING TIPS: Examples of investigations that could use this template include: Any non-lab or non-imaging investigations supported by an RHA Cardiology such as Echo, stress tests Pulmonary function testing Sleep studies EEG DD: 03/18/2016 12:09:37 DT: 03/18/2016 13:28:31 Job #: 16031803/25337985 Version 4 October 2017 Page 17 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Operative/Procedure Report 4 Required Headings DATE OF PROCEDURE: 4 Operative/Procedure Report PROCEDURE PERFORMED BY: PRE-PROCEDURE DIAGNOSIS: POST-PROCEDURE DIAGNOSIS: PROCEDURE PERFORMED: PROCEDURE DETAILS AND FINDINGS: POST-PROCEDURE PLAN: DD: 03/18/2016 12:09:43 DT: 03/18/2016 13:29:03 Job #: 16031804/25337993 TRAINING TIPS: Examples of procedures that could use this template include: Operative reports Endoscopy Ambulatory Care procedures Cath Lab Optional Headings PROCEDURE PROPOSED: OTHER TEAM MEMBERS SUCH AS ASSISTANTS OR ANESTHESIOLOGIST: REASON FOR PROCEDURE could include brief patient history PROCEDURE DETAILS AND FINDINGS could include pre-med or procedural sedation used, count, and specimen. Version 4 October 2017 Page 18 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Inpatient Progress Notes 5 DATE: 5 Inpatient Progress Notes (Dictation goes here) DD: 03/18/2016 12:09:49 DT: 03/18/2016 13:29:26 Job #: 16031805/25337994 TRAINING TIPS: Could be used by any discipline for any event such as normal delivery notes and chart updates during inpatient stay. Version 4 October 2017 Page 19 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Discharge Date: 28-FEB-2017 Discharge Summary/Transfer 6 Required Headings DATE ADMITTED: 6 Discharge Summary/Transfer DATE DISCHARGED OR TRANSFERRED MOST RESPONSIBLE DIAGNOSIS: COMORBIDITIES: COURSE IN HOSPITAL: COMPLICATIONS: DISCHARGE PLAN: MEDICATIONS AT DISCHARGE: DD: 03/18/2016 12:09:55 DT: 03/18/2016 13:30:13 Job #: 16031806/25337997 TRAINING TIPS: COMORBIDITIES includes secondary diagnoses COURSE IN HOSPITAL could include interventions, procedures, and surgery. COMPLICATIONS could include nosocomial infections, venous thrombosis, pressure ulcers, and prolonged stay. DISCHARGE PLAN could include condition and follow up, home care, family doctor or specialist appointments, and, if death, autopsy request/results. If for transfer to another facility include details of last medication dosing, and infection control issues Optional Headings HISTORY OF PRESENTING COMPLAINT: PHYSICAL EXAMINATION: INVESTIGATIONS: Version 4 October 2017 Page 20 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Outpatient Report 7 Required Headings DATE: 7 Outpatient Report TITLE OF CLINIC/REPORT: (Dictation goes here) DD: 03/18/2016 12:10:01 DT: 03/18/2016 13:30:56 Job #: 16031807/25337999 TRAINING TIPS: Examples of reports that could use this template include: Cast Clinic Stroke Clinic Mental Health and Addictions Breast Health Prostate Spine pathway Women s Health Any outpatient clinic run by an RHA Version 4 October 2017 Page 21 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Address: BOX 1129 Briercrest SK S0H0K0 Phone: (306) 756-9214 Registration #: 1111 Admission Date: 09-FEB-2017 Letter 8 Cardiology 28 Lancaster Place Regina, SK S4S 2Z4 Phone: (555) 555-1212 Fax: (555) 555-1213 8 Letter May 25, 2016 Test Doctor, MD 1234 Riverside Ave, Suite 200 Riverside, CA 92507 RE: TEST-BIGG, TRANSCRIPTION (H) (306) 948-3323 Dear Dr. Doctor: This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. Version 4 October 2017 Page 22 of 36

Letter continued Page 2 Patient, Test MRN 33333 This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. This is sample text to show format of letter including second page. Sincerely, This document has been dictated and may have been distributed before being read. Any corrections to this document must be made within thirty (30) days following the transcription date. DD: 05/25/2016 16:05:49 DT: 05/25/2016 16:20:13 Job #: 673372/26118129 cc: Version 4 October 2017 Page 23 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Orthotics Report 10 (Regina) Required Headings DATE: 10 Orthotics Report (Regina Wascana Rehabilitation Centre) TITLE OF CLINIC/REPORT: (Dictation goes here) DD: 03/18/2016 12:10:01 DT: 03/18/2016 13:30:56 Job #: 16031807/25337999 Version 4 October 2017 Page 24 of 36

MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Infectious Disease Clinic Outpatient Report Region logo will appear in this space Required Headings DATE: 16 Infectious Disease Clinic Outpatient Report (Regina RGH) TITLE OF CLINIC/REPORT: 16 (Regina) (Dictation goes here) DD: 03/18/2016 12:10:01 DT: 03/18/2016 13:30:56 Job #: 16031807/25337999 Version 4 October 2017 Page 25 of 36

MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Infectious Disease Clinic Outreach Report Region logo will appear in this space Required Headings DATE: 17 Infectious Disease Clinic Outreach Report (Regina RGH) TITLE OF CLINIC/REPORT: 17 (Regina) (Dictation goes here) DD: 03/18/2016 12:10:01 DT: 03/18/2016 13:30:56 Job #: 16031807/25337999 Version 4 October 2017 Page 26 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Address: BOX 1129 Briercrest SK S0H0K0 Phone: (306) 756-9214 Registration #: 1111 Admission Date: 09-FEB-2017 s 18 & 19 (Regina) Infectious Disease Clinic Letters (Normal/Outreach) Cardiology 28 Lancaster Place Regina, SK S4S 2Z4 Phone: (555) 555-1212 Fax: (555) 555-1213 May 25, 2016 s 18 & 19 Infectious Disease Clinic Letters (Regina RGH) Test Doctor, MD 1234 Riverside Ave, Suite 200 Riverside, CA 92507 RE: TEST-BIGG, TRANSCRIPTION (H) (306) 948-3323 Dear Dr. Doctor: This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. Sincerely, This document has been dictated and may have been distributed before being read. Any corrections to this document must be made within thirty (30) days following the transcription date. DD: 05/25/2016 16:05:49 DT: 05/25/2016 16:20:13 Job #: 673372/26118129 cc: Please see 8 for a sample of second page Version 4 October 2017 Page 27 of 36

Region logo will appear in this space MRN: 654321 NAME: Patient, Test DOB: 23-JAN-1945 VISIT ID: 12345 HSN: 111 111 111 FAM PHYS: Dr. Jones WARD: 6002 Vascular Lab 26 (Saskatoon) Required Headings 26 Vascular Lab (Saskatoon only) DATE OF PROCEDURE: CLINICAL HISTORY: INTERPRETATION: IMPRESSION: DD: 03/18/2016 12:09:37 DT: 03/18/2016 13:28:31 Job #: 16031803/25337985 Version 4 October 2017 Page 28 of 36

MRN: 109237 Region logo will appear in this space Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Assessment 30 Required Headings DATE: 30 Mental Health Assessment TITLE OF REPORT: PRESENTING COMPLAINT: HISTORY OF PRESENTING COMPLAINT: BACKGROUND/PERSONAL HISTORY: CURRENT MEDICATIONS: MENTAL STATE EXAM: PRINCIPAL DIAGNOSIS: SECONDARY DIAGNOSIS: MANAGEMENT OR TREATMENT PLAN: TRAINING TIPS Title of Report Options: Admission note Initial Assessment Reactivity Assessment Psychiatric Assessment Optional Headings PAST PSYCHIATRIC HISTORY: SUBSTANCE USE HISTORY: MEDICAL HISTORY: FORENSIC HISTORY: FAMILY AND PERSONAL HISTORY: ASSESSMENT AND PLAN: Test Doctor, MD DD: 04/06/2016 00:20:57 DT: 04/06/2016 00:23:44 Job #: 16040511/25527919 Version 4 October 2017 Page 29 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Progress Note 31 DATE: 31 Mental Health Progress Note (Dictation goes here) DD: 03/23/2016 15:25:32 DT: 03/23/2016 15:55:00 Job #: 375784/25392424 Version 4 October 2017 Page 30 of 36

MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Address: BOX 1129 Briercrest SK S0H0K0 Phone: (306) 756-9214 Registration #: 1111 Admission Date: 09-FEB-2017 Young Offender Court Assessment (Regina) Region logo will appear in this space 28 Lancaster Place Regina, SK S4S 2Z4 Phone: (555) 555-1212 Fax: (555) 555-1213 May 25, 2016 55 Young Offender Court Assessment (Regina) Test Doctor, MD 1234 Riverside Ave, Suite 200 Riverside, CA 92507 RE: TEST-BIGG, TRANSCRIPTION (H) (306) 948-3323 Dear Dr. Doctor: 55 (Regina) This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. Sincerely, This document has been dictated and may have been distributed before being read. Any corrections to this document must be made within thirty (30) days following the transcription date. DD: 05/25/2016 16:05:49 DT: 05/25/2016 16:20:13 Job #: 673372/26118129 cc: Please see 8 for a sample of second page Version 4 October 2017 Page 31 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Address: BOX 1129 Briercrest SK S0H0K0 Phone: (306) 756-9214 Registration #: 1111 Admission Date: 09-FEB-2017 s 91, 92, 93 (Regina) Family Medicine Unit Letters (Normal/Urgent/Confidential) Cardiology 28 Lancaster Place Regina, SK S4S 2Z4 Phone: (555) 555-1212 Fax: (555) 555-1213 May 25, 2016 s 91, 92 & 93 Family Medicine Unit Letters (Regina) Test Doctor, MD 1234 Riverside Ave, Suite 200 Riverside, CA 92507 RE: TEST-BIGG, TRANSCRIPTION (H) (306) 948-3323 Dear Dr. Doctor: This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. This is sample text to show format of letter. Sincerely, This document has been dictated and may have been distributed before being read. Any corrections to this document must be made within thirty (30) days following the transcription date. DD: 05/25/2016 16:05:49 DT: 05/25/2016 16:20:13 Job #: 673372/26118129 cc: Please see 8 for a sample of second page Version 4 October 2017 Page 32 of 36

Region logo will appear in this space MRN: 654321 NAME: Patient, Test DOB: 23-JAN-1945 VISIT ID: 12345 HSN: 111 111 111 FAM PHYS: Dr. Jones WARD: 6002 96 (Regina) Sexual Assault Report (Regina Pasqua and Regina General) Required Headings 96 Sexual Assault Report (Regina Pasqua and Regina General) REFERRING PROVIDER: REASON FOR CONSULT: (Dictation goes here) PLAN: DD: 03/18/2016 12:09:31 DT: 03/18/2016 13:27:56 Job #: 16031802/25337982 Version 4 October 2017 Page 33 of 36

MRN: 654321 NAME: Patient, Test DOB: 23-JAN-1945 VISIT ID: 12345 HSN: 111 111 111 FAM PHYS: Dr. Jones WARD: 6002 Child Abuse Report (Regina Regina General) Region logo will appear in this space 97 (Regina) Required Headings 97 Child Abuse Report (Regina Regina General) REFERRING PROVIDER: REASON FOR CONSULT: (Dictation goes here) PLAN: DD: 03/18/2016 12:09:31 DT: 03/18/2016 13:27:56 Job #: 16031802/25337982 Version 4 October 2017 Page 34 of 36

Region logo will appear in this space MRN: 654321 NAME: Patient, Test DOB: 23-JAN-1945 VISIT ID: 12345 HSN: 111 111 111 FAM PHYS: Dr. Jones WARD: 6002 Sexual Assault Report (Saskatoon) 97 (Saskatoon) Required Headings 97 Sexual Assault Report (Saskatoon) REFERRING PROVIDER: REASON FOR CONSULT: (Dictation goes here) PLAN: DD: 03/18/2016 12:09:31 DT: 03/18/2016 13:27:56 Job #: 16031802/25337982 Version 4 October 2017 Page 35 of 36

Region logo will appear in this space MRN: 109237 Name: PATIENT, TEST A DOB: 22-JUN-1979 HSN: 000111111 Ward: Registration #: 1111 Admission Date: 09-FEB-2017 Advance Care Plan 99 DATE: 99 Advance Care Plan (Dictation goes here) DD: 03/18/2016 12:10:17 DT: 03/18/2016 13:31:56 Job #: 16031899/25338001 Version 4 October 2017 Page 36 of 36