Surviving the Unsurvivable: Optimal Clinical and Claims Outcomes in Severe Burn Cases

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Surviving the Unsurvivable: Optimal Clinical and Claims Outcomes in Severe Burn Cases Jeffrey Saffle, MD, Paradigm Medical Director Margaret Aslakson, RN, MSN, CCM, Paradigm Director of Clinical Services Paradigm Outcomes, Proprietary

First, a Few Housekeeping Points Slides advance automatically Question and Answer period at end Submit questions at any time Q&A panel is on the lower right side (If you don t see it, click the Q&A button in the upper right) Type a question into the lower section of the Q&A panel that appears Ask All Panelists and click Send A copy of the presentation is posted at paradigmcorp.com/webinars; a copy of the replay will also be emailed In order to receive CCMC credit, after the closing comments, close out of the WebEx window. Two windows will pop up with 1) the WebEx feedback survey and 2) the CCMC credit survey. Upon completion of the CCMC survey, you will be redirected to a copy of the CCMC Verification of Completion certificate. If you experience computer broadcast audio problems, please use the dial-in number posted in the Chat panel 1-877-668-4490, code 669 925 741 # # 2 Paradigm Outcomes, Proprietary

Our Speakers Today Margaret Aslakson, RN, MSN, CCM Paradigm Director of Clinical Services Jeffrey Saffle, MD Paradigm Medical Director Coordinates implementation of Paradigm s Systematic Care Management SM model and oversees case, clinical and financial management to achieve optimal outcomes Past roles include VP of Case Management Services at Cigna s Intracorp and GAB Robins-MedInsights and VP of Operations at Managed Comp Board-certified case manager and a member of the nursing honor society Sigma Theta Tau, the Academy of Certified Case Managers and the Case Management Society of America MD with specialty in burn surgery and rehabilitation Served as director of the Burn-Trauma Intensive Care Unit and director of the Department of Telemedicine for the University of Utah Health Center Past chairman of the American Burn Association s Multicenter Trials Group; currently serves on the Medical Advisory Board of the Shriners Hospitals of North America Recipient of the University of Utah Distinguished Teaching Award, as well as the American Burn Association Harvey Stuart Allen Award 3 Paradigm Outcomes, Proprietary

Today s Learning Objectives 1. Organize effective case management strategies enabling optimal catastrophic claims outcomes. 2. Summarize how medical advancements increase survival rates and prolong life expectancies. 3. Determine the interventions to be provided during the rehabilitation phase of recovery from severe burns and their impact on return to work. 4 Paradigm Outcomes, Proprietary

Defining Severe Burn Injury A catastrophic burn injury is a serious, life-changing event that involves Greater-than 20% total body surface area Full or partial thickness burns Cross major joints or involve hands, face, feet, or perineum (-Kucan et al, Journal of Burn Care 2010) Burns may be classified as flame/heat, electrical, chemical, frostbite, radiation Long-term outcomes require comprehensive and active follow-up over a period of several years Co-morbid diseases or dual diagnosis at time of injury directly impact the level of ultimate recovery 5 Paradigm Outcomes, Proprietary

Team Approach to Acute Management of Severe Burns Multidisciplinary teams within a burn unit may include: - General and reconstructive/plastic surgery - Pulmonology - Critical care Infectious disease specialist - Certified burn care nurses - Physicians assistants/nurse practitioners Social workers, physical and occupational therapy, clinical psychology, ophthalmology, pharmacology External team is also important for successful outcomes: Employer Third Party Administrator Worker s Compensation carrier Injury management provider Family 6 Paradigm Outcomes, Proprietary

Managing the Clinical Challenges of Catastrophic Burns Paradigm Outcomes, Proprietary

Illustrating Innovations and Challenges With Two Cases Recent progress in burn treatment Innovations in care Continuing challenges in treatment and rehabilitation Management strategies for coverage providers 8 Paradigm Outcomes, Proprietary

Graphic images ahead 9 Paradigm Outcomes, Proprietary

Mr. P s Story Paradigm Outcomes, Proprietary

Mr. P s Story Injury Male, 24, injured 2016 He was filling a power washer with gasoline which ignited Taken to a local hospital, then air-evacuated to a large regional burn center On arrival Intubated for airway protection/control Burns to 67% TBSA - 58% full-thickness to chest, abdomen, back buttocks, bilateral arms, forearms, hands, thighs - 9% partial-thickness to face, neck, upper arms, genitalia No other injuries identified 11 Paradigm Outcomes, Proprietary

Mr. P s Story (Continued) Hospital course Taken immediately for escharotomy of right hand, bilateral thighs Admitted to ICU with vent support, enteral nutrition, pain control, wound care, PT/OT, psycho-social support Extubated Day 3 Six subsequent operations for burn excision and coverage with allograft, autograft, and epidermal replacement skin Discharged after 77 days (1.15 days/%burn) 12 Paradigm Outcomes, Proprietary

Autologous Epidermal Spray: 80-fold Expansion Source: ReCell is an investigational device in the United States and limited by U.S. law to investigational use. Images used with permission of Avita Medical. 13 Paradigm Outcomes, Proprietary

Skin Grafting Results Used with permission 14 Paradigm Outcomes, Proprietary

Mr. P s Story (Continued) At discharge Transferred to Inpatient Rehab for 3 weeks Then discharged to live with his brother Outpatient wound care, PT, OT, pain management established Referred to a psychologist for concern of PTSD Over the next 7 months Regular follow-up with a psychologist Improved pain control and sleep Rapid progress with therapy: began a gym membership 6 months after injury Discharged from PM&R 8 months after injury Plans for laser treatments to begin one year post-injury Patient will almost certainly return to work 15 Paradigm Outcomes, Proprietary

Burn Centers and Improving Survival Rates Paradigm Outcomes, Proprietary

Improving Survival From Major Burns 17 Paradigm Outcomes, Proprietary

18 Paradigm Outcomes, Proprietary

Changing Demographics and Their Impact on Clinical Care Paradigm Outcomes, Proprietary

Changing Demographics of Burn Injury in the U.S. Much better survival Fewer burns: 10/10,000 in 1971 vs 4.2/10,000 today Disproportionately fewer big burns 25% fewer burn centers since 1980: 65 verified centers in US/Canada More specialization industry-wide 20 Paradigm Outcomes, Proprietary

What Do These Changes Mean for Clinical Care? Almost all burn care is concentrated in remaining burn centers, which now cover much larger areas The only extensive experience is in burn centers - Especially for big burns - Burn centers major impact is in smaller injuries - A small burn is not necessarily a minor burn Much more emphasis on rehabilitation, which is increasingly - Complex/specialized - Prolonged - Expensive With comprehensive rehab, outcomes are surprisingly good and expected! 21 Paradigm Outcomes, Proprietary

Mr. M s Story Paradigm Outcomes, Proprietary

Mr. M s Story Male, 45, driver of a propane truck involved in MVA Self-extricated; taken to a local hospital, then air-evac to regional burn center On arrival: Intubated; burns 35% TBSA all full-thickness to bilat arms/hands, back, buttock, bilat legs, L foot Lacerations to face, degloved ear PMH remarkable for asthma, obesity Evidence of inhalation injury: Carbonaceous sputum, thick secretions 23 Paradigm Outcomes, Proprietary

Mr. M s Story (Continued) Admitted for fluid resuscitation, vent support, wound care, nutrition, pain control Taken immediately for fasciotomy left upper extremity Taken to surgery 5 days post-injury: Suffered severe hypotensive/hypoxemic episode with subsequent multiple organ failure: - Renal: Dialysis required for 36 days - Liver: Elevated enzymes gradually resolved - Pancreatitis - Respiratory failure: Tracheostomy, 33 days vent support - Sepsis: Wound and pneumonia, multiple organisms 24 Paradigm Outcomes, Proprietary

Mr. M s Story (Continued) 55 days inpatient 17 operations for bronchoscopy, tracheostomy, wound coverage: Excision, allograft, autograft Prolonged vent weaning and breathing trials Enteral nutrition Discharged to inpatient rehab: 15 days (total 2.0 days/%) 25 Paradigm Outcomes, Proprietary

Mr. M s 3 Challenges Paradigm Outcomes, Proprietary

1. Inhalation Injury A chemical injury to the small airways Accompanies flame injury Manifested by wheezing, shortness of breath, carbonaceous sputum Definitive diagnosis with bronchoscopy Occurs in 7-8% of severe burns Doubles mortality for many groups Long-term complications are unusual 27 Paradigm Outcomes, Proprietary

2. Effective Resuscitation Intravascular volume loss is massive Effective resuscitation is now mostly successful, sometimes with computer algorithms Blood pressure is supported by increased adrenergic (epinephrine) tone General anesthesia removes this support; patients risk crashing Prone positioning is risky: Mucous plugs, ET tube slipping, etc. 28 Paradigm Outcomes, Proprietary

3. Wound Coverage in Multi-System Organ Failure Renal/liver failure greatly impede wound healing Episode of hypotension made everyone nervous: Subsequent operations were more limited (17 ORs vs 6 for Mr. P). Multiple treatments with allograft (cadaver skin) before autografting. Severe hypermetabolism required prolonged enteral nutrition 29 Paradigm Outcomes, Proprietary

Mr. M s Subsequent Course Wounds Entirely grafted, gradual healing Compression garments, scar massage, moisturizers Six laser treatments beginning 5 months after injury Pulmonary Continued complaints of shortness of breath Pulmonary function tests revealed severe permanent COPD Inhalers, nebulizers Exercise tolerance remains limited Renal, GI challenges have resolved 30 Paradigm Outcomes, Proprietary

Mr. M s Subsequent Course (Continued) Psychiatric: PTSD Medications gradually tapered, ongoing counseling Many contacts with nurse case manager Activity remains limited, attends local gym for light exercise Community reintegration achieved RTW status: 67% impairment, not interested in vocational rehab Contract achieved 19 months after injury 31 Paradigm Outcomes, Proprietary

Mr. M and Mr. P are Success Stories Mr. P: Big burn, relatively smooth hospital course, excellent rehab Mr. M: Only 35% TBSA, multiple life-threatening complications, prolonged rehab with limited recovery Both required 18+ months of case management Treatment for PTSD A lot of input from nurse case managers Both benefited greatly from supportive families 32 Paradigm Outcomes, Proprietary

Why Does Rehabilitation Take So Long? Paradigm Outcomes, Proprietary

Wound Healing Initial 6-8 months: Early scar growth and hypertrophy Then scars begin to flatten and soften for another 6-8 months Skin is dry, fragile, and rigid, requiring moisturizers and sun protection to prevent breakdown Intolerance to temperature extremes is the norm, and greatly impacts return to outdoor activities. 34 Paradigm Outcomes, Proprietary

Scar Management Continued aggressive stretching and PT Moisturizers, careful skin management Adjunctive treatments include Compressive garments for 12-18 months Topical and injected steroids Radiation Vitamins Redness fades as scars finally mature. Only then is reconstructive surgery most effecting: hands, faces, joints New and promising: lasers 35 Paradigm Outcomes, Proprietary

How Does Fractional Laser Work? Source: Photo courtesy of Dr. Robert Sheridan, Shriners Hospital, Boston 36 Paradigm Outcomes, Proprietary

Laser Therapy for Burn Scars 17 year old female, 50% TBSA burn, PDL x 5, CO2 x 3 shown 39 months after treatment Source: Used With Permission: Hultman, CS et al, Ann Surg, 2014;260:519 37 Paradigm Outcomes, Proprietary

Metabolism The most severe catabolism known, with obligatory muscle loss. Persists for months after injury. Severe deconditioning accompanies hospitalization as well as rehabilitation. Aggressive PT/OT is essential to prevent contractures as well as improve strength/endurance. 38 Paradigm Outcomes, Proprietary

Psychosocial Challenges Profound alteration of body image Social stigma, anxiety, loss of income, family stress PTSD is especially common and severe (25-45%) Pre-existing psychiatric/substance abuse is all too common Therapy is lengthy, expensive, and often not readily available These particularly complicate return to work 39 Paradigm Outcomes, Proprietary

Why Are Burn Centers So Important? Increasingly, the only repository of expertise especially for large injuries Unique multi-disciplinary organization. Throughout rehabilitation patients need surgery, PT, OT, pharmacy, social work, psychology, etc. ABA/ACS program verifies resources, personnel, training, volume, experience, research, data collection to provide and document optimal care for burn patients 123 self-reported burn centers in U.S./Canada; about 65 are verified Surgery is the easy part. Coordination and follow-up are much more difficult. 40 Paradigm Outcomes, Proprietary

Maximizing Case Management and Managing Exposure and Reserves Paradigm Outcomes, Proprietary

Rehabilitation and Recovery Management and prevention of long term complications Skin protection and scar management Lotions/creams Sunblock AV blocking clothing Paraffin Temperature regulation Fans Heaters Air conditioning 42 Paradigm Outcomes, Proprietary

Rehabilitation and Recovery Joint mobility Home exercise program Therapies Surgery Psychological support for PTSD Depression Anxiety Adjustment to disfigurement Community resources and family involvement 43 Paradigm Outcomes, Proprietary

Return to Work After a Severe Burn Injury Long-term physical and psychological sequelae can exist for decades Pre-existing problems at work likely to be magnified when the individual attempts to return to work The interplay of physical, psychological and environmental factors affecting return to work is not well known. (-Oster et al. Journal of Burn Care and Research, 2010) Suggested modifications in the workplace Temperature regulation Clothing Modified duty Protection Employment interrupted with surgeries/recovery time accommodations, indoor vs outdoor work 44 Paradigm Outcomes, Proprietary

Reminder Regarding CCMC Credit In order to receive CCMC credit, after the closing comments, close out of the WebEx window. Two surveys will pop up: 1) the WebEx feedback survey and 2) the CCMC credit survey. Upon completion of the CCMC survey, you will be redirected to a copy of the CCMC Verification of Completion certificate. If the CCMC survey does not pop up, you may access the survey from: https://www.surveymonkey.com/r/severeburns Tip: If your work computer has blocked Survey Monkey, access the link via your home computer. 45 Paradigm Outcomes, Proprietary

Question and Answer Session Submit your questions in the Q&A panel on the right of your screen. Margaret Aslakson, RN, MSN, CCM Paradigm Director of Clinical Services Jeffrey Saffle, MD Paradigm Medical Director Experiencing computer audio broadcast problems? Please use the toll-free dial-in number: 1-877-668-4490, access code 669 925 741 # # Follow Paradigm on Facebook: www.facebook.com/paradigmoutcomes Follow Paradigm on Twitter: www.twitter.com/paradigmsays Find informative videos on our YouTube channel: www.youtube.com/paradigmoutcomes Read Outlook on Outcomes, Paradigm s blog: www.paradigmcorp.com/blog 46 Paradigm Outcomes, Proprietary