Minnesota Board of Nursing. Biennial Report FY

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Minnesota Board of Nursing Biennial Report FY1999 2000 I. General Information A. A description of the board's mission and major functions. Mission Statement The Board of Nursing (Board) is a regulatory agency of the State of Minnesota whose mission is to protect the public's health and safety by providing reasonable assurance that the persons who practice nursing are competent, ethical practitioners with the necessary knowledge and skills appropriate to their title and role. The Board strives to achieve its mission by carrying out activities authorized by Minnesota statutes and rules (licensing, nursing program approval, and discipline), maintaining current knowledge relevant to the needs of the public and to the education and practice of nurses, disseminating information to nurses and the public, and operating an agency which utilizes human and fiscal resources efficiently and effectively. Business Context The activities which the Board implements to carry out its mission require the collection and storage of licensure, educational and disciplinary data on approximately 200,000 licensed nurses and interaction with a myriad of audiences including applicants, licensees, educational institutions, attorneys, many other state agencies and health-related licensing boards, national and federal information systems, and a national test service. The Board provides credentialing services related to 83,000 active nursing licenses annually, including processing 6,400 licensure and 41,500 renewal of licensure applications, verifying 2800 licenses to other states for the purpose of interstate endorsement, and providing verification of certification and eligibility to prescribe drugs and therapeutic devices for approximately 350 advanced practice registered nurses. These services require the Board to interact regularly with the statewide accounting system, the national test service which provides the licensing examination, the federal Drug Enforcement Agency and sixty-one (61) other boards of nursing. The Board's nursing education program approval function requires interaction with twenty-seven (27) practical nursing and twenty-four (24) professional nursing programs. These programs graduate 2,600 nursing students annually. Surveys of nursing programs are conducted on a regular schedule, and program graduation pass/fail rates on the licensing examination are monitored annually. The Board processes approximately 900 complaints about nurses annually. The procedures utilized by the Board to process complaints requires interaction with the Attorney General's Office, the Departments of Health, Human Services and Revenue, the National Council of State Boards of Nursing (NCSBN) information system (Nursys), the federal National Practitioner (NPDB) and Health Integrity and Protection (HIPDB) disciplinary data banks, employers, licensees, complainants, and the media. The dissemination of information related to licensure, disciplinary actions, nursing education programs, and nursing practice standards contributes to public safety by providing employees and consumers with data to make informed decisions regarding the authority to practice and the performance of nursing services by individual nurses. The Board is a public agency funded by fees collected from the applicants and licensees whom it regulates and services. The licensees have input regarding the amount of fees collected through the opportunity for comments and requests for hearing in the rule-making process. The legislature participates in the fiscal management of the agency by authorizing expenditures through appropriation. The Governor's Office reviews and approves the agency's budget. The Department of Finance also reviews and approves the budget, as well as conducts periodic financial audits. Such comprehensive review of the financial resources requires the agency to manage human and fiscal resources efficiently and cost-effectively and to be able to demonstrate accountability in a manner that is accurate and evident.

~=\.0/ B. A description of the board's major activities during the 1999 2000 biennium, including a description of the board's efforts to make consumers aware of their right to file complaints. Excerpted from MBN Strategic Pian 2000 Approved nine professional nursing programs and seven practical nursing programs. Conducted a faculty workshop and subsequent site-visit for each program that was approved. Surveyed and/or provided consultation to two professional and two practical nursing program, and provided monitoring to two professional and two practical nursing programs whose success rate on the licensing examination were 75% or less. Removed one professional program and one practical nursing programs from special Board over site because of a success rate above 75% for two consecutive years; continue monitoring one practical nursing program. Established task force to review survey process for relevancy and possible revision. Published success rates on licensing examinations in Board newsletter and on Board Web site. Published lists of professional and practical nursing programs and all required program approval reports on Web site. Published agendas and minutes from Program Approval Review Task Force on Web site. 8,713 licenses were issued. 81,981 registration certificates were issued. Participated in National Council of State Boards of Nursing Nursys electronic verification of licensure pilot project. Established task force to compare licensure requirements with the National Council of State Boards of Nursing uniform licensure requirements and make recommendations regarding adoption and implications for statutory and rules revision. Report due August 1, 2001 Fees for licensure and renewal were increased, infection control contact hours were repealed, and a process for sending out fetal alcohol education materials were implemented through the rulemaking process. 648 public health nurse registration certificates were issued.

Implemented administrative processes to assure the federal Drug Enforcement Administration advanced practice registered nurses meet eligibility to prescribe controlled substances. Implemented mechanism for recording persons who are certified as advanced practice registered nurses. Implemented mechanism to grant extension to an advanced practice registered nurse who is either practicing in a field of nursing in which a national nurse certification does not exist or is eligible for the proper certification but has not yet obtained it. Adopted criteria to determine whether a national nurse certification organization which certifies advanced practice registered nurses is acceptable to the Board. 18 nursing firms were registered. Completed 800 continuing education audits. Promulgated rules for education on fetal alcohol syndrome effective July 3, 2000. Processed 1380 complaints against nurses. eveloped processes for determining disqualification of licensees who are substantiated as perpetrators of maltreatment. Posted complaint process and forms for filing complaints against nurses on the nursing board website. Published newsletter articles: "The Nurse Practice Act" (Vol. 16, No.2); "Patient Abandonment: II" (Vol. 16, No.1); "RNs: Are You Supervising and Don't Know It" (Vol. 16, No.1); "Changes in Authority to Prescribe" (Vol. 15, No.3); "Patient Abandonment: I" (Vol. 15, No.3). Responded to letters and electronic mail messages and surveys requesting practice and discipline related information. Developed and distributed information regarding delegation, boundaries and the Healthcare Integrity and protection data bank. Added to web site information: how to file a complaint; the discipline process; reporting requirements; Board actions; HPSP; data; links to other resources; information about the Healthcare Integrity and Protection data bank. Developed and distributed brochure regarding the Board of Nursing, including information on how to file a complaint. Three issues of For Your Information were published. Information brochure updated. Complaint process, newsletter, and board meeting agenda posted on web site. All applicable disciplinary actions since August 26, 1996 reported to the HIPDB. All Adverse Action Reports of the reported actions reviewed and corrected, as necessary. Reported applicable disciplinary actions to the federal Department of Health and Human Services as requested. (not mandatory)

Vulnerable Adult Act revised to change determination of disqualification of nurse substantiated as perpetrator of maltreatment from MDH/DHS to Board of Nursing and permit petition of nurses disqualified since October 1, 1995 to petition for reconsideration of disqualification. Monitored and made recommendations regarding relationship of NPA to Complementary Therapies and alternative health care practices legislation. Monitored enactment of interstate compact for mutual recognition nationally. C. A description of emerging issues relating to regulation of the occupations licensed or registered by the Board. 1. The labor shortage is affecting the nursing labor force, and the Board anticipates declining applications and license renewals. Revenue for board operations will to decline. 2. Electronic verification of nurse licensure by way of Nursys, a national data base established by the National Council of State Boards of Nursing, will eliminate verification services provided by the Board and decrease revenue approximately $54,000 annually.,~ 3. Reporting disciplinary action, as required by federal law, to the National Practitioner Data Bank and the Health Integrity Practitioner Data Bank, and to Nursys, significantly increases effort and expenses for Information Resources technology and activity. 4. Lj3gislative year 2000 amendments to the Vulnerable Adult Act (Minnesota Statutes sections 626.5572, subd. 17 and 245A.04, subd. 3a) have shifted the determination of disqualification of nurses from employment in licensed facilities for substantiated maltreatment from the departments of Health and Human Services to the Board of Nursing and petitions for reconsideration of previous disqualification resulting in a significant Increase to the Board's disciplinary caseload without any provision to recover costs.. 5. The Governor's Office initiatives and customer expectations to provide electronic government services (EGS) that are accessible 365x24 in a responsible and secure manner result in significant human and fiscal demands on the Information Resources technology and services which cannot be accomplished through fee assessment recovery. 6. Minnesota statutes sections 214.17-214.25, HIV/HBV Prevention Program, was amended in the 2000 legislative session to expand reporting and monitoring requirements to include licensees infected with Hepatitis C virus thus increasing the Board's disciplinary caseload without any provision to recover costs. 7. The Board's activities are guided by its desire to: a. Fulfill its responsibilities for public safety with respect for due process and adherence to laws and rules. b. Fulfill its responsibilities for public safety with respect for due process and adherence to laws and rules. c. Deliver customer-centered services in a respectful, responsive, timely, communicative, and non-discriminatory manner. d. Provide government services that are accessible, purposeful, responsible, and secure. e. Carry out its business functions with efficiency, accountability, innovation, and a willingness to collaborate. II. The Board's Members, Staff and Budget A. Composition The board consists of sixteen members, including four public members, four LPNs and eight RNs (one educator in a professional nursing program, one educator in an associate degree nursing program, one educator in a practical nursing program, one practicing professional nursing in a nursing home, one nationally certified as a nurse anesthetist, nurse midwife, nurse practitioner or clinical nurse specialist, and three others), B. The number of full-time equivalents employees in FY2000. FY2000 34,7 FTE C. The receipts and disbursements of board funds and the major fee assessed by the board. Receipts and Disbursements Activity FY1999 FY2000 Receipts $2,808,000. $2,802,000. Disbursements 3,218,000. 2,820,000, Surplus(shortfall) ( 410,000,) 18

Major Fees Assessed Service RN LPN Licensure by examination $80 $80 Re-examination 40 40 Permit fee (exam applicants only) 50 50 Licensure by endorsement 80 80 Registration renewal 55 55 Late renewal 30 30 Public Health Nurse certification 25 - Prescribing authority for APRN Initial 50 Renewal 20 - Replacement license certificate 20 20 Replacement registration certificate 5 5 Verification of licensure status 20 20 Verification of examination scores 20 20 Copy of microfilmed licensure application materials 20 20 Nursing business registration Initial 100 - Annual 25 - Practicing nursing without current registration Two times the amount of the current registration renewal fee ($55) for any part of the first calendar month, plus the current registration renewal fee ($55) for any part of any subsequent month up to 24 months III. licensing and Registration A. The number of persons licensed and registered, by occupation, as of June 30 of the current year (2000). Total 81,981 RN 59,639 LPN 22,342 PHN 9,024 B. The number of new licenses and registrations, by occupation, issued by the board during the previous biennium. RN 3,187 3,292 6,479 LPN 1,177 1,057 2,234 Yearly Total 4,364 4,349 8,713 1. After taking an examination administered by the Board RN 2,009 1,995 4,004 LPN 1,009 862 1,871 Yearly Total 3,018 2,857 5,875 a. After meeting education requirements at an Institution located in the United states or Canada RN 2,005 1,985 3,990 LPN 1,009 861 1,870 Yearly Total 3,014 2,846 5,860

b. After meeting education requirements at an institution located outside the U.S. or Canada RN 4 10 14 LPN 0 1 1 Yearly Total 4 11 15 2. After meeting the Board's requirements for reciprocity, endorsement or similar process RN 1,178 1,297 2,475 LPN 168 195 363 Yearly Total 1,346 1,492 2,838 a. After meeting education requirements at an institution located in the United States or Canada RN 1,153 1,260 2,413 LPN 168 192 360 Yearly Total 1,321 1,452 2,773 b. After meeting education requirements at an institution located outside the U.S. or Canada RN 25 37 62 LPN 0 0 0 Yearly Total 25 37 62 IV. Complaint Processing A. Complaints Received for each year of the biennium 1. The number of complaints received FY1999 632 FY2000 748 2. The number of complaints categorized by type of occupation regulated by the board. FY1999 FY2000 RN 408 437 LPN 224 294 APRN -" 17.. "Statutory grounds for disciplinary action against APRN privilege effective July 1, 1999 3. The number of complaints per 1,000 persons of each occupation regulated by the board. FY1999 FY2000 RN 7.02 7.61 LPN 9.99 13.6 APRN -" -"".. "Statutory grounds for disciplinary action against APRN privilege effective July 1, 1999. ""Board initiated data collection for APRN registry January 1, 2000 and is being collected per RN registration renewal application. Registry will not be completed until full two-year RN registration renewal cycle completed. 4. The number of complaints categorized by type of complaint." Complaint categories are referenced to the statutory grounds for disciplinary action in the Nurse Practice Ad. Each ground constitutes a separate category. A complaint is referenced to the most important or primary ground even though it may be related to more than one disciplinary ground.

Statutory grounds for disciplinary action (MN Stat. Sect. 148.261) FY1999 1) Failure to demonstrate qualifications or meet requirements for licensure 3 2) Employing fraud or deceit in procuring a license, permit or registration 7 3) Conviction of a felony or gross misdemeanor related to practice of nursing 14 4) Disciplinary action in another jurisdiction 22 5) Failure or inability to practice nursing with reasonable skill and safety 196 6) Engaging in unprofessional conduct 49 7) Unsafe delegation or acceptance of delegation 1 8) Inability to practice nursing safely by reason of illness, including chemical dependency 132 9) Adjudication as mentally incompetent, mentally ill or chemically dependent 9 10) Engaging in unethical conduct 42 11) Engaging in sexual conduct with a patient or sexual exploitation of a patient 5 12) Obtaining money, property or services from a patient through use of undue influence 2 13) Revealing a privileged communication from or relating to a patient 0 14) Engaging in fraudulent billing 1 15) Improper management of patient records 3 16) Knowingly aiding or allowing unlicensed person to practice nursing 9 17) Violating rule, order, or state or federal law relating to practice of nursing (eg. VAA, narcotics) 128 18) Knowingly providing false information related to care of a patient 0 19) Aiding suicide or aiding attempted suicide in violation of section 609.215 0 20) Practicing outside scope of practice 17 21) Knowingly providing false information to the board 0 22) Engaging in false, fraudulent, deceptive or misleading advertising 0

Statutory grounds for disciplinary action (MN Stat. Sect. 148.261) 1) Failure to demonstrate qualifications or satisfy requirements for licensure 2) Employing fraud or deceit in procuring a license, permit or registration 3) Conviction of a felony or gross misdemeanor related to practice of nursing 4) Disciplinary action in another 'urisdiction 5) Failure or inability to practice nursing with reasonable skill and safety 6) Engaging in unprofessional conduct 7) Failure of an advanced practice registered nurse to practice with reasonable skill and safety 8) Unsafe delegation or acceptance of delegation 9) Inability to practice nursing safely by reason of illness, including chemical dependency 10) Adjudication as mentally incompetent, mentally ill or chemically dependent 11) Engaging in unethical conduct 12) Engaging in sexual conduct with a patient or sexual exploitation of a patient 13) Obtaining money, property or services from a patient through use of undue influence 14) Revealing a privileged communication from or relating to a patient 15) Engaging in fraudulent billing 16) Improper management of patient records 17) Knowingly aiding or allowing unlicensed person to practice nursing 18) Violating rule, order, or state or federal law relating to practice of nursing (eg. VAA, narcotics) 19) Knowingl providing false information related to care of a patient 20) Aiding suicide or aiding attempted suicide in violation of section 609.215 21) Practicing outside scope of practice 22) Practicing outside the specific field of advanced practice registered nursing 23) Knowingly providing false information to the board 24) Engaging in false, fraudulent, deceptive or misleading advertising 25) Failure to inform board of certification status as CRNA, CNM, CNP or CNS 26) Engaging in advanced practice registered nursing without current certification 27) Engaging in conduct that is prohibited under section 145.412 o 6 9 27 328 41 8 166 2 51 4 oo 7 8 83 oo 5 o o o oo

B. Open Complaints for each year of the biennium Description FY1999 FY2000 1. Complaints open as ofjune 30 Not available 464 2. Open for less than 3 months Not available 169 3. Open for more than 3 months but less than 6 months Not available 126 4. Open for more than 6 months but less than 1 year Not available 117 5. Open for more than 1 year (with explanation) a. Unable to reach settlement Not available 13 b. Extensive investigation required 10 c. Delay in scheduling conference/multiple reschedule 10 d. Delay in completing related case 10 e. Additional complaint(s) received 6 f. Unable to reach subject of complaint 3 g. Total 52 C. Closed Complaints for each year of the biennium ~,..,P>, ~ '-.. Ie,. ~.... :_~ Description FY 1999 FY2000 1. Number of complaints closed (by disposition) a. Revocation 7 4 b. Voluntary surrender 21 29 c. Suspension, with or without stay 77 62 d. Restricted, limited, or conditional license 40 37 e. Civil penalties 81 55 f. Reprimand 0 2 g. Agreement for Corrective Action 34 50 h. Denial of licensure or registration 4 2 i. Referral to HPSP 42 45 j. Dismissal or closure 370 327 Total 643 587 2. Number of complaints open for more than 1 year a. Unable to reach settlement 58 42 b. Extensive investigation required 44 32 c. Delay in scheduling conference/multiple reschedule d. Delay in completing related case 43 31 e. Additional complaint(s) received 43 30 f. Unable to reach subject of complaint 30 21 14 10 Total 232 166 J

v. Trend Data A For each year of the previous five bienniums, the number of persons licensed or registered by the board, categorized by type of occupation Number ofpersons Licensed orregistered by the Board, Categorized by Type of Occupation 70000 ~ 60000 ~ :.. "SJJ Q) 50000 :.. -c c: ~ Q) Q) t: c: 40000 '-' =..., =.::: _... 0 30000 -til.~ ~ til -; = "C os: :a c:... 20000 10000 0 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 ~RN 48062 49475 50292 52293 53079 54500 55292 56731 58154 59639 LPN 21641 22376 22841 23302 23225 22971 22463 22389 22422 22342 Fiscal Year B. For each year of the previous five bienniums the number of complaints received, categorized by type of occupation, during each year

Number ofcomplaints Received for the Previous Five Bienniums, Categorized by Type ofoccupation

C. For each year ofthe previous five bienniums, the number of complaints received each year per 1,000 persons of each occupation regulated by the board Number of Complaints Received Each Year Per 1,000 Persons ofeach Occupation Regulated by the Board... 25 0 '"=: 0 20 '"... =: Qj 0 p..- <::> e'l <::> c. 15 <::> -,.;U <J ~o 10 c...= '" <J - e'l e'l.5 ~ 5 c.. S 0 0 u I=:=~NI 7.97 13.95 1993 1994 1995 1996 1997 1998 1999 2000 10.12 10.54 10.72 9.45 8.93 8.14 7.02 7.61 19.70 20.13 19.16 17.89 16.38 12.51 9.99 13.16 Fiscal Year