2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS Employment Unit # 841845 [Coconino County, Flagstaff, AZ., Sedona, AZ. ] This Report Covers September 1, 2013 August 31, 2014 Total # of Full-Time Vacancies Filled During Reporting Period: 42 Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 172 Please see attached recruitment source list for recruitment source contact information. Req. # Position Title Recruitment Source(s) Used to Fill Vacancy Number of Interviews Referred by Each Recruitment Source Number of Hires Referred by Each Recruitment Source 6229 Material Planner Suddenlink Careers 0 0 Flagstaff Indeed* 3 0 Craigslist Flagstaff/Sedona 0 0 Department of Economic Security 1 0 Open Date Internal Website Employee Portal 0 0 7/9/13 Employee Referral 0 0 Filled Date Twitter 0 0 11/25/13 On Site Suddenlink Retail Location Ad 1 1 Internal Website Employee Portal 0 0 Total 5 1 6230 Operations Manager Suddenlink Careers 1 0 Flagstaff Craigslist Flagstaff/Sedona 0 0 Open Date 9/20/13 Twitter 0 0 Filled Date Internal Website Employee Portal 5 1 3/15/14 Employee Referral 0 0
Suddenlink TV Commercial 0 0 Total 6 1 6301 CCR I - Floater Suddenlink Careers 1 0 Suddenlink TV Commercial 0 0 Open Date 7/19/13 Filled Date Twitter 0 0 9/28/13 Internal Website Employee Portal 1 1 Employee Referral 0 0 Total 2 1 6431 Broadband Tech I Suddenlink Careers 5 1 Flagstaff Craigslist Flagstaff/Sedona 1 0 Indeed* 3 1 Other* 2 0 Open Date 8/19/13 Suddenlink TV Commercial 0 0 Filled Date Twitter 0 0 11/7/13 Internal Website Employee Portal 0 0 11/8/13 Employee Referral 3 2 1/22/14 Total 14 4 6492 Direct Sales Manager Suddenlink Careers 0 0 Suddenlink TV Commercial 0 0 Open Date
Twitter 0 0 Internal Website Employee Portal 0 0 Filled Date Employee Referral 1 1 Indeed* 1 0 Other* 1 0 Total 3 1 6495 Direct Sales Supervisor Suddenlink Careers 0 0 Flagstaff Craigslist Flagstaff /Sedona 0 0 Suddenlink TV Commercial 0 0 Open Date 8/29/13 Twitter 0 0 Filled Date Internal Website Employee Portal 2 1 9/28/13 Employee Referral 0 0 Total 2 1 6660 Broadband Tech III Suddenlink Careers 0 0 Flagstaff Craigslist 0 0 Open Date 10/1/13 Coconino Community College 0 0 Filled Date 1/18/14 Twitter 0 0 Internal Website Employee Portal 1 1 Employee Referral 0 0 Total 1 1 6672 Direct Sales Rep AZ Daily Sun 1 1
Job Central 0 0 Indeed 0 0 CareerBuilder 3 0 Monster 2 2 Work4Suddenlink.com 1 0 Employee Referral 5 1 Other 1 1 ZipRecruiter 0 0 JobSpotOnline.com 0 0 Employment Guide 0 0 TV Commercial 0 0 Getinsurancesalesjobs.com 0 0 SalesGravy 0 0 American Classifieds 0 0 Coconino Community College 0 0 Wulo 0 0 Beyond.com 0 0 Craigslist 2 1 Total 15 6 6769 Broadband Tech V Suddenlink Careers 0 0 Flagstaff Craigslist/Flagstaff/Sedona 0 0 Open Date 10/31/13 Coconino Community College 0 0 Filled Date Twitter 0 0 11/18/13 Internal Website Employee Portal 0 0 Employee Referral 1 1 Total 1 1
6873 System Support Engineer Suddenlink Careers 1 0 Open Date 12/31/13 Coconino Community College 0 0 Simply Hired* 1 1 Filled Date 4/7/14 Twitter 0 0 Internal Website Employee Portal 2 0 Employee Referral 0 0 Total 4 1 6960 Direct Sales Rep AZ Daily Sun 0 0 Job Central 0 0 Indeed 3 0 CareerBuilder 0 0 Monster 2 1 Work4Suddenlink.com 2 0 Employee Referral 7 5 Other 1 0 ZipRecruiter 0 0 JobSpotOnline.com 0 0 Employment Guide 0 0 TV Commercial 0 0 Radio 3 2 jobs.com 1 0 SalesGravy 0 0 American Classifieds 0 0 Coconino Community College 0 0
Wulo 0 0 Beyond.com 0 0 Craigslist 1 0 Total 20 8 7179 Material Planner Suddenlink Careers 0 0 Indeed* 4 1 Department of Economic Security 1 0 Open Date 2/3/14 Coconino Community College 0 0 Suddenlink Employee E-Mail 1 0 Filled Date Twitter 0 0 3/24/14 Internal Website Employee Portal 0 0 Employee Referral 0 0 Total 6 1 7189 Direct Sales Rep AZ Daily Sun 0 0 Job Central 0 0 Indeed 0 0 CareerBuilder 1 0 Monster 0 0 Work4Suddenlink.com 0 0 Employee Referral 1 0 Other 0 0 ZipRecruiter 0 0 JobSpotOnline.com 0 0 Employment Guide 0 0 TV Commercial 0 0 Getinsurancesalesjobs.com 0 0 SalesGravy 0 0 American Classifieds 0 0
Coconino Community College 0 0 Wulo 0 0 Beyond.com 0 0 Craigslist 0 0 Total 2 0 7280 BBT I Suddenlink Careers 1 1 Open Date 2/17/14 Coconino Community College 0 0 Filled Date 5/5/14 Twitter 0 0 Internal Website Employee Portal 0 0 Employee Referral 0 0 Total 1 1 7421 BBT V Suddenlink Careers 1 0 Open Date 3/12/14 Coconino Community College 0 0 Twitter 0 0 Filled Date Internal Website Employee Portal 0 0 5/27/14 Employee Referral 1 1 Suddenlink TV Commercials 1 0 Total 3 1
7518 Dispatcher I Suddenlink Careers 5 0 Department of Economic Security 2 0 Open Date Northern AZ University 2 0 3/28/14 Coconino Community College 0 0 Other* 8 0 Filled Date Twitter 0 0 5/10/14 Internal Website Employee Portal 1 1 5/19/14 Employee Referral 1 0 Indeed* 21 1 Total 40 2 7687 Direct Sales Rep AZ Daily Sun 0 0 Job Central 0 0 Indeed 0 0 CareerBuilder 0 0 Monster 0 0 Work4Suddenlink.com 0 0 Employee Referral 2 2 Other 0 0 ZipRecruiter 0 0 JobSpotOnline.com 0 0 Employment Guide 0 0 TV Commercial 0 0 Getinsurancesalesjobs.com 0 0 SalesGravy 0 0 American Classifieds 0 0 Coconino Community College 0 0
Wulo 0 0 Beyond.com 0 0 Craigslist 0 0 Total 2 2 7688 Direct Sales Rep AZ Daily Sun 0 0 Job Central 0 0 Indeed 2 1 CareerBuilder 0 0 Monster 0 0 Work4Suddenlink.com 2 0 Employee Referral 2 1 Other 0 0 ZipRecruiter 0 0 JobSpotOnline.com 0 0 Employment Guide 0 0 TV Commercial 0 0 Getinsurancesalesjobs.com 0 0 SalesGravy 0 0 American Classifieds 0 0 Coconino Community College 0 0 Wulo 0 0 Beyond.com 0 0 Craigslist 0 0 Total 6 2 7790 Warehouse Worker I Suddenlink Careers 0 0 Open Date 5/19/14 Coconino Community College 0 0
Other* 1 0 Filled Date 6/6/14 Indeed* 9 1 Twitter 0 0 Internal Website Employee Portal 0 0 Employee Referral 0 0 Total 10 1 7975 Broadband Tech I Suddenlink Careers 0 0 Open Date 6/30/14 Coconino Community College 0 0 Filled Date Twitter 0 0 8/18/14 Internal Website Employee Portal 1 1 Employee Referral 0 0 Total 1 1 6705 Broadband Tech I Suddenlink Careers 2 0 Indeed* 2 0 Sedona Craigslist Flagstaff/Sedona 1 0 Open Date 10/14/13 Coconino Community College 0 0 Other* 2 1 Filled Date Twitter 0 0
1/23/14 Internal Website Employee Portal 0 0 1/27/14 Employee Referral 3 1 Total 10 2 7377 Broadband Tech I Suddenlink Careers 3 1 Sedona Craigslist Flagstaff/Sedona 2 0 Coconino Community College 0 0 Open Date 3/3/14 Twitter 0 0 Internal Website Employee Portal 0 0 Filled Date Employee Referral 0 0 3/25/14 Total 5 1 7717 Retail Sales Agent I Suddenlink Careers 0 0 Indeed* 1 1 Sedona Craigslist Flagstaff/Sedona 0 0 Open Date 5/5/14 Coconino Community College 0 0 Filled Date 6/9/14 Twitter 0 0 Internal Website Employee Portal 0 0 Employee Referral 1 0 Total 2 1 8069 Broadband Tech I Suddenlink Careers 2 0
Sedona Craigslist Flagstaff/Sedona 0 0 Open Date Department of Economic Security 1 0 7/15/14 Coconino Community College 0 0 Filled Date 8/15/14 Twitter 0 0 Other* 1 0 Indeed* 3 0 Internal Website Employee Portal 0 0 Employee Referral 4 1 Total 11 1 6744 Sales Engineer - CB Employee Referral 0 0 Internet Job Board: Indeed.com* 0 0 Suddenlink.com 0 0 Arizonaworkforceconnection.com 0 0 Internal Applicant 2 1 Total 1 7351 Account Manager Employee Referral 0 0 Internet Job Board: Indeed.com* 0 0 Suddenlink.com 0 0 Arizonaworkforceconnection.com Internal Applicant 1 1 Total 1 1 7352 Account Manager Employee Referral 1 0 Internet Job Board: Indeed.com* 0 0 Suddenlink.com 0 0 Arizonaworkforceconnection.com Internal Applicant 1 1 Total 2 1
*The applicant cited a referral source that Suddenlink did not use to fill the position, most likely because the source picked up the job posting from a recruitment source that Suddenlink did use and ran it independently *the applicant cited a referral source that Suddenlink did not use to fill the position, most likely because the source picked up the job posting from a recruitment source that Suddenlink did use and ran it independently.
SUPPLEMENTAL RECRUITMENT INITIATIVES COMPLETED DURING REPORTING PERIOD Date Initiative Description/Participation Participants Training Program designed to enable unit personnel (Broadband Technicians) to acquire skills that could qualify them for higher level Ongoing positions. This unit provides advanced training Careerlink (Broadband for employees. Specifically, the unit pays for Technician Career and facilitates attendance of online Jones/NCTI Progression) training courses for its technician employees as well as pays for SCTE certifications. Suddenlink also offers online BBT training courses through the Smartlink Website Ongoing Ongoing Ongoing Smartlink Douglas Faust Memorial Scholarship Fund Management Training Training program designed to enable unit personnel to acquire skills that could qualify them for higher level positions. A variety of online courses are available through Smartlink website to all employees so they have the ability to learn new skills, which could qualify them for higher level positions Scholarship program designed to assist students interested in pursuing a career in multichannel video programming communications. Suddenlink Communications established a scholarship program to help finance higher education for employees or children of employees. Awards are $1500 each with a total of three (3) scholarships awarded annually. Scholarship recipients are selected based on academic achievement, leadership and participation in school and community activities, honors, work experience, and statement of educational and career goals Suddenlink offer multiple training programs available to this units managers and supervisors regarding methods of ensuring equal employment opportunity and preventing discrimination All field personnel (including supervisors) have an opportunity to participate in this training Varies by System Open to all Employees Managers and Supervisors
September 19-20, 2013 KCBD Virtual Career Fair KCBD hosted a virtual job fair. Suddenlink had a link online where attendees could inquire about job opportunities at the employment unit Online March 27-28, 2014 KCBD Virtual Job Fair KCBD hosted a virtual job fair. Suddenlink had a link online where attendees could inquire about job opportunities at the employment unit. Virtual June 2, 2014 NCOA Career Expo NCOA hosted a job fair in San Antonio. Suddenlink had a booth at the job fair where attendees could inquire about job opportunities at the employment unit 2 Recruiters November 5, 2013 Suddenlink Mini Fair Suddenlink hosted a job fair at the Flagstaff, AZ office where attendees interviewed for a sales opportunity Recruiter and local manager January 15 & 16, 2014 Suddenlink Mini Fair Suddenlink hosted a job fair at the Flagstaff, AZ office where attendees interviewed for a sales opportunity Recruiter and local managers
RECRUITMENT SOURCE LIST Name of Recruitment Source Address Contact Telephone Number/Email Entitled to Notfication? Interviewees Referred Hires Referred Suddenlink Careers www.work4suddenlink.com N/A N/A N 27 3 Craigslist Flagstaff/Sedona N/A N/A N/A N 7 1 Pima Community College Department of Economic Security On Site Retail Location Ad Suddenlink Employee E-Mail 2202 West Anklam Tucson, AZ. 85709 397 Malpais Lane Suite 9 Flagstaff, AZ. 86001 Kevin Eleanor Nez 520-206-4500 Fax # 928-468-8043 Fax # 928-774-4943 Phone # 928-779-4557 N 0 0 N 4 N/A N/A N/A N 1 N/A N/A DL SDL ARZ All Users N 1 0 0 1 Twitter N/A Katie Bruno katie.bruno@suddenlink.com N 0 Internal Website Employee Portal N/A N/A N 17 Employee Referral N/A N/A N/A N 33 0 9 16 Indeed* www.indeed.com N/A N/A N 52 Suddenlink TV Commercial Northern Arizona University N/A South San Francisco Street Flagstaff, AZ Hailey Highfill or Jennifer Gillespie Kathleen N. Wessel hailey.highfill@suddenlink.com jennifer.gillespie@suddenlink.com N 1 0 www.myuinterfase.con/nau/employer N 2 Other* N/A N/A N/A N 17 2 6 0
Simply Hired* N/A N/A N/A N 1 Department of Economic Security Coconino Community College Cottonwood, AZ. 2800 S. Lone Tree Road Flagstaff, AZ. 86001 928-226-4337 N/A Sonia Gonzalez AZ Daily Sun Physical street address Lori Williams Fax # 928-634-8258 Phone # 928-634-3337 www.coconino.edu N 1 N 0 0 (928) 913-8654 Lwilliams@azdailysun.com N 1 1 0 1 CareerBuilder N/A N/A N/A No 4 Monster N/A N/A N/A No 4 Jobs.com N/A N/A N/A No 1 0 3 0 Yavapai Broadcasting Physical street address Mike Puetz 928-634-2286 No 3 2 Note: All Suddenlink Job vacancies that are posted are also distributed to Direct Employers/Job Central, which also lists them with the attached list of specialty and minority recruitments organizations