Communicating investment at EU, national, regional and local level

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Communicating investment at EU, national, regional and local level July 1, 2016 Brussels, Belgium

Contents: Invest in Extremadura Vienna Business Agency CIBANK Bulgaria Participatiefonds Vlaanderen Ideas Factory introduction

Engaging and inspiring stakeholders through effective communication

Who are we? 1.1 million habitants. Birmingham Cologne Area 41,634 Km 2. Netherlands GDP per capita (2015) 4.6% GDP Annual Growth Rate Eurozone Extremadura 3,0 Oporto : Madrid : 0,9 1,3 1,6 Lisbon: Sines Seville Valencia -0,3 2013 2014 2015-0,8 Algeciras

Framework Administrative powers to promote and attract investments. Infrastructures resources Know yourself Human resources and talent RDI Expertise Resources Financial support Differentiation Differentiation A place to live

Strategy: Target Target effectively Alberta (Canada) East USA U.K. France+Germany Sectors Iberia Shaanxi EUA Health Agrofood Perú Clean Energy ICTs Tourism

Strategy: Cross-border cooperation 3,4 million habitants. Common areas (RIS3) Area 92.500 Km 2. Harmonized Strategy Added resources A T T R A C T I O N B u s i n e s s & I n v e s t m e n t s Coordinated Promotion BUSINESS LEADS MODEL OF COMPETITIVE COLLABORATION Access to European funds

Strategy: Multiplayers Institutional: Institutional: Commercial Offices at Embassies Invest in Spain Face-to-face Share Win-win Synergies Advisor: Consultancy and Law firms, engineerings Financing: Banks, Public & Private Equity, specialized funds Associations: Business Confederations, Chambers of Commerce. RDI: RDi: Scientific and Technological Parks, Research Centres.

Strategy: Customized Support ONE STOP: We walk together in every single step of the process. High value and personalized landing proposal and tailoredmade aftercare services. Greenfield Projects Regional Landing proposal New Investments Expansions and/or upgrade Aftercare Projects Mergers and/or acquisitions Reinvestments

Results 100% Leads (Focus & Multiplayers & Crossborder) L L L L L L L L L L L L L Leads O L L L L L L L L L 29% Projects (Customized Support) P Projects P P P 7% Investments

Final remarks Strategy Find out what makes you different Target Find the right audience Cross-border your neighbor, not your foe but ally Multiplayer Believe in personal relationships Customized Service Committed to results Better and sustainable results

Thank you Extremadura is tradition and modernity Find out more!! @investinextremadura.com sgeyc.ei@gobex.es

Contents: Invest in Extremadura Vienna Business Agency CIBANK Bulgaria Participatiefonds Vlaanderen Ideas Factory introduction

Vienna Business Agency: International Investment Promotion for the City of Vienna Sabine Ohler Director, International Business Vienna Business Agency Brussels, July 1st 2016

How we are telling the Investment Story: International Investment Promotion for the City of Vienna Vienna Business Agency: Our Services for International Companies, Investors, Expats

VIENNA Where You Can Enjoy Success

This is what you already know

about Vienna

And why almost

6 million people

visit us every year.

But there is another side of Vienna.

It s a highly attractive business location

A closer look at Vienna Strategic & International Hub R&D & Innovation Hot Talent Pipeline Spot Rankings Start-up Hub Figures

Vienna in Figures One of the fastest growing European cities One of the best managed cities globally GDP per capita almost double of EU average ( 47.200 vs. 25.600) 40 000 companies with 800 000 employees 8 000 founded companies per year 77 bn foreign investment in Viennese companies

Others about Vienna Rank 1 Quality of Living (2009-2016; Mercer) Rank 1 Family Life Index 2015 (InterNations) Austria Rank 2 EIU Liveability Ranking 2014 worldwide (Economist Intelligence Unit) Rank 3 Innovation Cities Index 2015

Strategic Hub in Europe Located in the very heart of Europe: every capital reached by air in 3 hours Bridging Western Europe and CEE Vienna Airport: 22,8 mill. passengers (+1,3 %) in 2015 Vienna Central Station: 1000 trains p.d., 145 000 passengers Vienna s public transport: 2.5 m. passengers p.d., 900 m. rides p.a. (2013) underground network 78,5 km

International Hub Vienna Only UN headquarter within EU 200 international headquarters 25 000 expats from 90 nations 32 UN and international organizations; 15 000 diplomats 14 international schools 3 500 new companies from 140 countries (2004 2014) Nearly 200 different nationalities doing business in Vienna

R&D & Innovation Hot Spot R&D Quota Vienna: 3.55% (EU: 2%) R&D Investment: 3.2 bn, > 43,000 R&D jobs Numerous research funding programs 1.500 research institutions: Institute of Molecular Pathology (IMP) Institute of Molecular Biotechnology (IMBA) Center for Molecular Medicine (CeMM)

Talent Pipeline Vienna Vienna: oldest & largest university in German speaking Europe 190 000 students (vs. Berlin 170 000, Munich 100 000 students) 30 % international students Over 50 English post-graduate programs 9 public universities 6 universities of Applied Sciences 5 private universities

Start-up Hub Vienna 8 000 company founders/year Broad, vibrant, fast growing ecosystem ICT, Smart City and Urban Technologies, Life Sciences, Creative Industries Excellent financial support Wide range of entrepreneurial support CEE hub for social entrepreneurship

Why Vienna? Best quality of life worldwide, top infrastructure Legal, political, social, economic stability International, culturally diverse; EU and CEE access Attractive incentives for R&D World class research insitutions, top talent pipeline World class in Life Sciences, ICT, Smart & Urban Technologies, Creative Industries Excellent financial & non financial support

Vienna Business Agency Our Services for International Investors

Vienna Business Agency Vienna s official IPA: Innovation driver, 360 Degree Service We support the business location Vienna: With comprehensive funding programs/grants > 40 m. p.a. With real estate and urban development projects With extensive services and consulting

International Business International Investment Promotion for the Business Location Vienna Acquisition and Support of International Companies and Investors Support for Expatriates and their families First point of contact for: International companies International investors Expatriates

International Investment Promotion Activities on a local, regional, and international level: Business location presentation Organisation of workshops, roadshows Attending international fairs Visiting and attending of companies Strategic Partners: ABA-Invest in Austria, Chamber of Commerce, Trade Commissions, International Representations in Vienna (Embassies), Lawyers, Tax Advisors, Real Estate Developers, Banks,... 2015: Activities in 20 countries & 37 cities: DE, CH, FR, IT, NL, UK, SK, PL, SL, HU, BG, RUS USA, BRA, Turkey, KSA China, South Korea, Japan, Singapur

Support for international companies & expats Detailed information regarding the business location Vienna/Austria Information about commercial, tax, and labour law; work permits, other permits required in Vienna/Austria Information about financial grants Establishing and facilitating contacts with local authorities, banks, and other institutions Support with all real estate needs Expat Center Vienna: support with family matters, housing, schools, residency; Expat Club

Our Output: FDI in Vienna Record Year 2015: 175 new international Companies Source: Vienna Business Agency

Our Output: FDI in Vienna Top 12 FDI Countries of Origin 2015 Source: Vienna Business Agency

Our Output: FDIs in Vienna Economical Impact FDIs in Vienna 2015 630 M. Investment volume 1.450 new jobs created Source: Vienna Business Agency

Contact: Sabine Ohler Director, International Business T: +43-1-4000-86 199 ohler@viennabusinessagency.at viennabusinessagency.at

Contents: Invest in Extremadura Vienna Business Agency CIBANK Bulgaria Participatiefonds Vlaanderen Ideas Factory introduction

Invest in the EU: Communicating investment at EU, national, regional and local level Supporting the SMEs growth using the European Financial Instruments EFSI-COSME and JEREMIE Dr. Kiril Velitchkov Head of European Projects and Financial Institutions, CIBANK Manager of KBC European Financial Instruments Competence Center

EUROPEAN FINANCIAL INSTRUMENTS SUPPORTING INVESTMENT IMPACT on SMEs reduced collaterals Bulgaria SME focus Usage of 23 FIs (EFSI; EIB; EIF, etc.) 39% of the SME portfolio covered by credit guarantees reduced interest effective EU support on BANKS credit risk reduction effective recovery capital relief

JEREMIE (2011) Long-term strategy for SMEs growth and full top management support Challenges: The first JEREMIE operation in BG EU grants vs subsidized loans Limited understanding and experience Low interest KSF Internal & External communication

JEREMIE (2011) Internal targeting all key departments aiming to raise the awareness on the benefits both for our clients and the bank as well on the specific requirements tools internal publications; regular meetings through-out the country; internal workshops

JEREMIE (2011) External targeting SMEs; Business associations aiming to explain the opportunities and the requirements in a simple language tools publications in newspapers, TV campaign; internet; corporate web-site; brochures, posters; clients event Results raised awareness and understanding the JEREMIE brand 465 SME projects for 64MEUR

EFSI COSME (2016) Long-term strategy for SMEs growth and full top management support The 1 st EFSI operation in Bulgaria Demand for JEREMIE KSF - internal/external communication

EFSI COSME (2016) Examples Facebook; LinkedIn 5 EFSI events in Bulgaria EC, EIB, EIF, EP in 2016 COSME clients presenting best practices Results over 700 companies reached over 260 SME projects for 50 MEUR supported

LESSONS LEARNED FIs are supporting the investments The bank s role is more than to provide financing The effective internal and external communication is KSF The partnership between all the key stakeholders adds real value

Contents: Invest in Extremadura Vienna Business Agency CIBANK Bulgaria Participatiefonds Vlaanderen Ideas Factory introduction

HOW TO REACH DRIES? MICHEL CASSELMAN GENERAL MANAGER

PMV invests in the economic fabric of Flanders 1 Shareholder = Flanders Region 1.05 Billion euro assets under management Business Financing 201 million euro invested in 2015 71 million euro exited in 2015 Infrastructure and Real Estate Investments 122 employees 53

Our offering spans different company stages & company profiles PMV Capital Equity participations up to 40,000,000 Euros PMV Loans Loans for starting and growing companies up to 10,000,000 Euros PMV Guarantees Allowing companies to get bank financing backed by a PMV warranty ARKimedes Activating private risk capital via fund-in-fund investments 54

Communication challenge PMV is associated with big or complex investments and companies, with focus on specific sectors Communication challenge: how to reach Dries? how to make EFSI stand out 55

Who s Dries? Passionate music lover Passionate entrepreneur Owner of The Guitar Bar in Antwerp Guitar store Coffee shop 56

How to reach Dries: creation of the subbrand PMV/Z Intertwined with the mother brand, visual connection Emphasis on specific expertise by adding /Z New baseline: for the self-employed entrepreneur Coverage of 4 products: Starter loan, SME-financing, Guarantees < 1,5 million, Winwinloan Separate tone of voice Separate communication plan Emphasis on EU-support an EFSI on all communication carriers Launch of communication campaign in presence of our partners and intermediaries 57

PMV/Z communication carriers New website www.pmvz.eu with focus on the storytelling of 8 entrepreneurs, Dries being one of them Anelka Starter loan dog training Biogazelle Winwinloan biomedics Bizobike Gurantee electric folding bikes Brandtfood SME-cofinancing food store Corridor Starter loan ecologic consulting Urban Crops SME-cofinancing vertical farming CPF INdustrial SME-cofinancing industrial printing The Guitar Bar SME-cofinancing guitar shop 58

Communication carriers EU inside New leaflet: PMV/Z in pocket format Roll-up stand Digital bannering Stand 59

PMV/Z communication campaign Cross-channel campaign: Social media campaign, amongst others via sme-organisations Print campaign Short film, starring an entrepreneur and a PMV-expert: youtube, twitter, facebook, newsletter Presentations to partners: banks, sme-organisations, Participation to sme-fairs Networking events Impact? Increase of website visits 60 Increase of number of applications

PMV and EFSI PMV coordinates the investment funds of EFSI in Flanders Given its expertise and track record in areas such as Strategic infrastructure and energy projects Research, development and innovation Financing of small and midcap companies PMV = connection between EFSI and Flemish economic fabric 61

Contact Frank Kindt Communication manager Frank.kindt@pmv.eu T: +32 472 420 790 PMV nv Oude Graanmarkt 63 1000 Brussels Tel 02 /229.52.30 info@pmv.eu www.pmv.eu @PMVnv

Contents: Invest in Extremadura Vienna Business Agency CIBANK Bulgaria Participatiefonds Vlaanderen Ideas Factory introduction

How can communication help bridge the investment gap?

4 principles

4 ways to participate

1 law

How can communication help bridge the investment gap?

Contents: Invest in Extremadura Vienna Business Agency CIBANK Bulgaria Participatiefonds Vlaanderen Ideas Factory introduction

Communicating investment at EU, national, regional and local level July 1, 2016 Brussels, Belgium