A Systematic Approach to Improving the Reprocessing of Surgical Instruments. Nina Scheinberg

Similar documents
Improving Surgical Instrument Reprocessing at the University of Michigan Health System (UMHS) Daniel Hazle*

ORs in facilities that adopted team training had a lower rate of deaths for

CENTRAL SERVICE (CS) PERSONNEL AND THEIR HEALTHCARE

EVEN THOUGH THE ACCREDITATION PROCESS HAS BEEN IN PLACE

Surgical Technologist and Nurses: Working Together in Education. By: Tonya LaForge, MSN, RN, CNOR, CST

CENTRAL SERVICE (CS) IS A VITAL DEPARTMENT IN ANY HOSPITAL

3M Sterile U Network 3M Sterile U Web Meeting January 16, 2014

Scheduling and Patient Flow in an Outpatient Chemotherapy Infusion Center. INFORMS November 10, 2014 Sarah Bach

Assessing and Optimizing Operations and Patient Flow in VHA Facilities

Standardization for Pediatric Inguinal Hernia Repair- It Works!

CRCST Self-Study Lesson Plan Lesson No. CRCST 136 (Technical Continuing Education - TCE)

FIRST HILL SURGERY CENTER SEATTLE, WA 1101 MADISON TOWER

Analysis of Cardiovascular Patient Data during Preoperative, Operative, and Postoperative Phases

9/14/2017. Best Practices in Instrument Cleaning. Objectives. Healthcare-associated Infections

Missed Nursing Care: Errors of Omission

Surgical Instrumentation: Eliminating Chaos. The Complex Process of Surgical Instrument Maintenance and Improving the Healthcare Environment

INSTRUMENT CLEANING HAS BECOME A TOPIC OF INTEREST IN

University of Michigan Health System Part IV Maintenance of Certification Program [Form 12/1/14]

Central Sterile Processing and Operative Services: Consults, Leadership Staff, Assessments and Education

If you experience any problems, please call Marilyn Nichols at the MOCPS office at , ext 221 or The Basics of CUSP

Improving Total Joint Arthroplasty Instrument Setup Time With Use of Double-Tiered Back Table

The anesthesiologist switches the patient from the ventilator to the cardiopulmonary

JOB DESCRIPTION. Mission Asante exists to provide quality healthcare services in a compassionate manner, valued by the communities we serve.

4.09. Hospitals Management and Use of Surgical Facilities. Chapter 4 Section. Background. Follow-up on VFM Section 3.09, 2007 Annual Report

HAVING THE CORRECT KNOWLEDGE TO ASK THE RIGHT

The tough economy has meant leaner budgets and fewer OR staff vacancies

In the middle of the night, a patient arrives with a leaking abdominal aortic

2. What is the main similarity between quality assurance and quality improvement?

Raising the bar for safety in the handling of surgical specimens Is this specimen fresh or frozen? Is it routine, or does it require a lung protocol?

SPC Case Studies Answers

Quality Assurance: Crisis to Control Linda L. Condon, MBA, BSN, RN Cynthia Spry, MSN, MA, RN, CNOR, CRCST

QUESTIONS PERTINENT TO PRODUCT SELECTION:

QI Project Application/Report for Part IV MOC Eligibility

The Colorado Evaporative Cooling Demonstration Project

Medical Emergency Team Impact on Resident and Staff Education

Implementing Surgeon Use of a Patient Safety Checklist in Ophthalmic Surgery

Matching Capacity and Demand:

University of Michigan Health System Program and Operations Analysis. Analysis of Problem Summary List and Medication Reconciliation Final Report

Orthopaedic Certification

A Multi-Phased Approach to Using Clinical Data to Drive Evidence-Based EMR Redesign. Kulik, Carole Marie; Foad, Wendy; Brown, Gretchen

BRIGHT EYES SESSION. Bridging the gap through collaboration:

Scaling Up and Validating a Nursing Acuity Tool to Ensure Synergy in Pediatric Critical Care

THE BEGINNING OF THE END OF THE FLASH DANCE, WHICH

Student Protocol for the Operating Room. Authored by: Vangie Dennis, RN, BSN, CNOR, CMLSO

University of Michigan Health System Program and Operations Analysis. Analysis of Pre-Operation Process for UMHS Surgical Oncology Patients

How do you strike the right balance between specialists and generalists on the

QI Project Application/Report for Part IV MOC Eligibility

University of Michigan Emergency Department

Integrated Health & Safety Management:

Use of a Validation Study to Analyze Entry-Level Nursing Practice Between Triennial Practice Analysis Cycles

Rigid Containers for Immediate Use Steam Sterilization

The Effects of an Electronic Hourly Rounding Tool on Nurses Steps

Nursing Practice Environments and Job Outcomes in Ambulatory Oncology Settings

Amany A. Abdrbo, RN, MSN, PhD C. Christine A. Hudak, RN, PhD Mary K. Anthony, RN, PhD

Systematic Determination of Transplant In-Patient Acuity, Patient and Nurse Satisfaction. Objectives. Overview

Charles Hughes. Instrument Reprocessing Update: What s New?

Of Critical Importance: Infection Prevention Strategies for Environmental Management of the CSSD. Study Points

Legal Implications Recommended Practices

Improving Pain Center Processes utilizing a Lean Team Approach

EP20EO Clinical nurses are involved in the review, action planning, and evaluation of patient safety data at the unit level.

Getting a zero deficiency rating on a recent Joint Commission survey and bringing

POSITION DESCRIPTION

University of Michigan Health System Analysis of Wait Times Through the Patient Preoperative Process. Final Report

MANY ORGANIZATIONS ARE TAKING A CLOSER LOOK AT THE

Customization vs. Convenience When Developing Healthcare Scheduling Tools

Challenges in the US Approach to Disinfection and Sterilization

Validating Pilot Program to Improve Discharge Medication in 12 West at C.S. Mott Children s Hospital. Final Report. Submitted To:

Shark Tank: Costs of Care Edition

University of Michigan Health System MiChart Department Improving Operating Room Case Time Accuracy Final Report

Chapter 4 Health Care Management Unit 5: Quality Management

Neurosurgery Clinic Analysis: Increasing Patient Throughput and Enhancing Patient Experience

CMS TRANSPLANT PROGRAM QUALITY WEBINAR SERIES. James Ballard, MBA, CPHQ, CPPS, HACP Eileen Willey, MSN, BSN, RN, CPHQ, HACP

TeamSTEPPS. Quality & Patient Safety

Bringing Safe Evidence Based Practices to the Bedside

Session 183, March 7, 2018 Sue Murphy, RN, BSN, MS, Chief Experience Officer, UChicago Medicine

Implementing a Residency Scheduling Program at the University of Michigan Pediatric Emergency Department

Who is MetroHealth? Implementation from 0 to 60: MetroHealth s Story of Success 6/10/2015

Organizational Initiative

Electronic Surgical Scheduling Improves Patient Safety and Productivity

Toward a Cleaner Future

3/30/2015. Objectives. Cooking Up a QAPI: Recipe for Success Under the new COPs Part 1

UW HEALTH JOB DESCRIPTION

Analysis of Nursing Workload in Primary Care

A 21 st Century System of Patient Safety and Medical Injury Compensation

Session 92AB Improving Patient Experience and Outcomes Using Real-Time Care Rounding Technology

Bringin it to the Bedside: Staff-Driven Savings

Intracerebral Hemorrhage For patients in the Neuro-Intensive Care Unit

Text-based Document. Patients' Perceptions of Hope and Hope-Engendering Nurse Interventions. Stavarski, Debra Haas. Downloaded 30-Apr :22:42

Final Report. Karen Keast Director of Clinical Operations. Jacquelynn Lapinski Senior Management Engineer

Risk Factor Analysis for Postoperative Unplanned Intubation and Ventilator Dependence

Offsite theatre sterile surgical units a clinical risk?

Assessing Non-Technical Skills. A Guide to the NOTSS Tool Adapted for the Labour Ward

Optum Anesthesia. Completely integrated anesthesia information management system

Evaluation of Selected Components of the Nurse Work Life Model Using 2011 NDNQI RN Survey Data

CMS REQUIREMENTS: ESSENTIAL ELEMENTS FOR ASCS

This course presents the applications of sterile processing theory in the clinical setting.

Developing a Trauma Center

The dawn of hospital pay for quality has arrived. Hospitals have been reporting

PERIOPERATIVE CONSULTING SERVICES

CNA SEPSIS EDUCATION 2017

Transcription:

A Systematic Approach to Improving the Reprocessing of Surgical Instruments Nina Scheinberg

Collaborators Faculty and Staff Amy Cohn, PhD 1,2 James P. Bagian, MD, PE 1,2 Students Leah Raschid 1,2 Bill Zhang 1,2 Joseph DeRosier, PE, CSP 1,2 Shawn Murphy, MSN, RN, CNOR 3,4 Renee Prince, MHA, BSN, RN 3 Julia Jackson, CST, MEd, FAST 4 1 Center for Healthcare Engineering and Patient Safety, University of Michigan, Ann Arbor 2 Department of Industrial and Operations Engineering, University of Michigan, Ann Arbor 3 Department of Surgery, OR Nursing, University of Michigan Health System 4 Central Sterile Processing Department, University of Michigan Health System 2

Outline Background Goals and Objectives Methods Process Flow Analyses Cleanability Index Instrument Set Reconfiguration Future Work Questions 3

BACKGROUND Key Terms Surgical Instrument Reprocessing Surgical Instrument Cycle 4

Key Terms Bioburden Contamination by human tissue from a previous surgical case (e.g., blood, bone) CSPD Central Sterile Processing Department OR Operating Room Surgical Case Surgery 5

Surgical Instrument Reprocessing Efficiency is a critical challenge for hospitals nationwide Reprocessing involves multiple steps, resources, and stakeholders UMHS: 51,000+ cases per year 65-70 cases per day 4,000 instruments processed per day 6

Surgical Instrument Cycle 1) Purchased 2) Catalogued 3) Grouped into sets 4) Stored in CSPD 8) Sterilized in CSPD 5) Used in ORs Instruments 7) Assembled in CSPD 6) Decontaminated in CSPD 7

Surgical Instrument Reprocessing Instruments are grouped together in predefined instrument sets or trays Instruments are classified by category Some categories have multiple sub-categories Tympanoplasty Instrument Set 8

GOALS AND OBJECTIVES Goal Key Issues and Challenges 9

Goal To have all items required for the proper care of the patient available at the time of surgery, properly cleaned, sterilized, and in working condition while ensuring the efficient use of resources. 10

Key Issues and Challenges Challenges are ensuring Sets and instruments are available All instruments are functioning All instruments are free of bioburden/debris Four new ORs are scheduled to open in June 2016 11

Key Issues and Challenges Institutional outcome measures not being met: Patient Safety Quality Timeliness Financials Staff Satisfaction 12

Key Issues and Challenges Why do these issues exist? OR Volume CSPD struggles to keep up Time pressure to turn over ORs OR staff forgo point-of-use instrument-cleaning protocol Instrument design complexity Each instrument has a unique cleaning protocol (IFU) 13

METHODS Process Flow Analyses Cleanability Index Instrument Set Reconfiguration 14

Process Flow Analyses Objective 1: Understand UMHS s reprocessing system Purpose Grasp and define current state processes Methods Observations, interviews, and process flow mapping Historical data analyses 15

Process Flow Analyses Findings and Conclusions We observed variations in decontamination processing times despite 15 min/tray policy It s not the staff It s the system The system is creating an environment for adverse events 16

Process Flow Analyses Findings and Conclusions, continued We identified two areas of opportunity for investigation: Instrument cleanability Instrument set configurations We recognized that: Some instruments are more bioburden-prone due to design features 17

Process Flow Analyses Findings and Conclusions, continued We concluded that: All instruments cannot be treated equally Harder-to-clean instruments require more cleaning time 18

Cleanability Index Objective 2: Develop an instrument Cleanability Index (CI) Purpose Create a systematic way to determine: i. An instrument s level of cleanability (e.g., on a 1-10 scale) ii. A set s level of cleanability, based on its contents iii. Recommended cleaning times based on a set s level of cleanability Methods Focus group surveys to capture staff s perceived ease and difficulty of cleaning instruments Analytical Hierarchy Process (AHP) 19

Cleanability Index Methods We developed a list of instrument design features We identified Neurosurgery s low-risk and high-risk instruments and their associated design features Surgical Bowl EASIER to clean Retractor HARDER to clean 20

Cleanability Index Findings and Conclusions Preliminary analysis showed positive correlations between Staff perceptions and trending bioburden incident data Staff perceptions and hard-to-clean instruments identified by the CI system 21

Instrument Set Reconfiguration Objective 3: Develop an instrument-set configuration tool to decrease number of instruments sent back for reprocessing when a bioburden event occurs Purpose Create tool to: i. Evaluate the impact that set configuration has on reprocessing outcomes ii. Recommend potential optimal set configurations Methods Excel-based modeling 22

Instrument Set Reconfiguration Configuration tool example Modified mother set 116 instruments Mother set 123 instruments Contains easier- and harder-to-clean instruments Contains easier-to-clean instruments Subset 2 7 instruments Contains harder-to-clean instruments Original instrument set Original set reconfigured into 2 subsets 23

Instrument Set Reconfiguration 24

Instrument Set Reconfiguration 25

Instrument Set Reconfiguration Kerrison separation Kerrisons Contain a virtually inaccessible channel Are often delivered to ORs with bioburden We separated all 5 kerrisons out of the Minor Neuro set and into their own set 26

Instrument Set Reconfiguration 27

Instrument Set Reconfiguration In addition to separating the kerrisons, UMHS bought new, easier-to-clean models New models contain a swivel hinge 28

Instrument Set Reconfiguration Findings and Conclusions Since the separation in August 2015 UMHS has reported 0 bioburden incidents related to kerrisons The per-month average number of Minor Neuro bioburden incidents decreased from 15 to 3 29

Instrument Set Reconfiguration Findings and Conclusions OR time cost analysis UMHS spends $58 per minute Bioburden incidents may cause OR delays of 5 minutes to 30 minutes 30

Instrument Set Reconfiguration Findings and Conclusions OR time cost analysis With the decrease in Minor Neuro bioburden incidents, UMHS will avoid spending $27,490.56 to $236,290.56 per year These savings will increase in subsequent years since the numbers above include the cost of separation (new trays) 31

Instrument Set Reconfiguration Institutional outcome measures positively impacted: Patient Safety Quality Timeliness Financials Staff Satisfaction 32

NEXT STEPS Future Work 33

Future Work Refine and expand the pilot of the Cleanability Index to include recommendations for cleaning times Use the Set Reconfiguration Tool to identify additional bioburden-prone instruments to separate Further validate the fact that separation positively impacts the institutional outcome measures Publish findings and recommendations 34

Questions? Thank you! Nina Scheinberg: scheinni@umich.edu Amy Cohn: amycohn@med.umich.edu 35