Polytechnic University of Puerto Rico Master Degree Exit Interview Manufacturing Competitiveness 2017 Graduate School, Coop Program and Institutional Research Office 1
Table of Content Sample Student Information COOP and Placement Office Program Evaluation Graduate School Evaluation Level of Satisfaction Level of satisfaction with research experience Outcomes Assessment Evaluation Reference 2
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Sample Sample 2017 Population 21 Sample 9 Percent of participation 43% 4
STUDENT INFORMATION 5
Gender Male Female Total 6 3 9 10 9 8 7 33% 6 5 4 3 2 67% Female Male 1 6
FINANCIAL SUPPORT 7
Financial support during graduate study Financial Support Educational Loan 2 Individual Support 3 PR Higher Education PRIDCO Scholarship 0 PR Higher Education Scholarship 0 Other 1 Total 6 PR Higher Education PRIDCO Scholarship PR Higher Education Scholarship Other 17% Individual Support 5 Educational Loan 33% 8
Graduate assistant position Graduate assistant position Research Assistant 1 Teaching Assistant 1 Total 2 Teaching Assistant 5 Research Assistant 5 9
Online course Location I studied less than 5 of my courses online 4 I studied 5 or more of my courses online 2 None 0 Total 6 I studied 5 or more of my courses online 33% None I studied less than 5 of my courses online 67% 10
TIME NOT TAKING COURSES OR WORKING ON RESEARCH PROJECT OR THESIS 11
Take time without work in your degree Not work on degree Yes 0 No 7 Total 7 Yes No 10 12
PAPER ACCEPTED FOR PUBLICATION 13
Any paper accepted for publication Accepted Yes 0 No 6 Total 6 Yes No 10 14
ACTIVITIES 15
What main activities are you engaged in at the present time? Key Statement A Employed 35 or more hours per week. 5 B Employed in a full-time position (six months or less) 2 C Employed less than 35 hours per week. 0 D Actively seeking full-time employment. 1 E Enrolled in an educational institution. 0 F Serving an internship required for state or professional licensing. G Voluntary unemployed. 0 H Other 1 Total 9 0 16
What main activities are you engaged in at the present time? D 11% C F E G H 11% A 56% B 22% 17
Which one is your principle activity? Key Statement A Employed 35 or more hours per week. 2 B Employed in a full-time position (six months or less) 2 C Employed less than 35 hours per week. 0 D Actively seeking full-time employment. 1 E Enrolled in an educational institution. 0 F Serving an internship required for state or professional licensing. G Voluntary unemployed. 0 H Other 0 0 Total 5 18
Which one is your principle activity? C D 2 E F G H A 4 B 4 19
EMPLOYMENT 20
When you choose the graduate program, how strongly did you expect to obtain a job directly related to it? Evaluation Very Strongly 5 Somewhat Strongly 4 Not Strongly at all 0 Total 9 Somewhat Strongly 44% Not Strongly at all Very Strongly 56% 21
Currently working Working Yes 8 No 0 Total 8 10 9 8 7 6 5 4 3 2 10 No Yes 1 22
Location of the company Location Puerto Rico 7 United States 1 Other 0 Total 8 United States 13% Other Puerto Rico 87% 23
Working load Working Load Full Time 7 Part Time 1 Total 8 10 98% 96% 94% 92% 9 88% 86% 13% Part Time Full Time 84% 82% 8 88% 24
The present job is related with your degree Related Yes 4 No 3 Total 7 10 9 8 7 6 5 4 43% No Yes 3 2 1 57% 25
If the job is not related to your major field, what was the main reason for taking it? Key Reason A Could not find a job in my field 1 B Better pay than a job in my field 1 C Better opportunity for advancement than my field 1 D To see if I like this kind of work 0 E Opportunity to help people or be useful to society 0 F Geographical location appealed to me 0 G Best opportunity among available jobs 0 H Other 0 Total 3 26
If the job is not related to your major field, what was the main reason for taking it? D E F G H C 33% A 34% B 33% 27
Level of education required for your present job Degree Doctorate s degree 0 Master s degree 0 Bachelor s degree 6 Associate or Technical degree 0 9 8 7 6 5 4 3 2 86% 14% Certification 1 Some college 0 No college required 0 1 Total 7 28
Starting Yearly Salary Salary Range $20,000 or less 1 $20,001-$25,000 0 $25,001-$30,000 3 $30,001-$35,000 0 $35,001-$40,000 1 $40,001-$45,000 1 $45,001-$50,000 0 $50,000+ 2 Total 8 29
Starting Yearly Salary 4 38% 35% 3 25% 25% 2 15% 1 13% 13% 13% Percent 5% 30
Current Yearly Salary Salary Range $20,000 or less 1 $20,001-$25,000 0 $25,001-$30,000 0 $30,001-$35,000 2 $35,001-$40,000 0 $40,001-$45,000 0 $45,001-$50,000 1 $50,000+ 3 Total 7 31
Current Yearly Salary 45% 43% 4 35% 3 29% 25% 2 15% 14% 14% Percent 1 5% 32
What kind of organization employs you? Organization Business or Industry 8 Government agency 0 Educational institution 0 Non-profit organization 0 10 9 8 7 6 5 10 Other Self-employed Non-profit organization Self-employed 0 Other 0 Total 8 4 3 2 Educational institution Government agency 1 Business or Industry 33
Level of satisfaction with your present job Satisfaction Completely satisfied 2 Pretty satisfied 3 Not very satisfied 2 Total 7 10 9 8 7 6 5 4 29% 43% 3 2 1 29% Completely satisfied Pretty satisfied 34 Not very satisfied
To what extent do you deal that your present job contributes to attaining your career goals? Deal A great deal 5 Somewhat 2 Not at all 0 Total 7 10 9 8 7 6 5 4 3 29% 71% Not at all Somewhat A great deal 2 1 35
Which factors assisted you in finding your present job? Legend Statement A Above average GPA 1 B Academic major 4 C Double major 1 D Competence in foreign language 1 E Competence in English 3 F Competence in mathematics 2 G Competence in computers 2 H Work experience or internship/volunteer experience 1 I An effective job search campaign 1 J Extra-curricular experiences providing skills sought by employers 0 K Personality or interpersonal skills 5 L Knowing someone who was able to influence the hiring decision 1 36 M Other 0 Total 22
Which factors assisted you in finding your present job? 25% 23% 2 18% 15% 14% 1 9% 9% 5% 5% 5% 5% 5% 5% 5% 37 A B C D E F G H I J K L M
EDUCATIONAL ACTIVITIES 38
What are your plans for future educational activities? Key Statement A I do not plan to go to school again 0 B Taking interesting classes 0 C Acquiring job skills 1 D Obtaining a license authorizing the practice of an occupation 0 E Obtaining a second bachelor s degree 1 F Obtaining a second master s degree 0 G Obtaining professional or doctor s degree 5 H Obtaining a Technical Certification 4 I Other 0 Total 11 39
What are your plans for future educational activities? 5 45% 45% 4 35% 36% 3 25% 2 15% 1 9% 9% 5% 40 A B C D E F G H I
Immediate post-graduate plan Plan Plan for doctors degree Work full time Increase my client list or obtain a permanent position in the regulated industry. 41
Are you considering pursuing Graduate Studies (PhD)? 10 Considering Yes 4 No 2 Total 6 9 8 7 33% 6 5 4 3 2 67% No Yes 1 42
When are you considering pursuing Graduate Studies (PhD)? 10 When Immediately 0 Within one (1) year 3 Total 3 9 8 7 6 5 4 10 Within one (1) year Immediately 3 2 1 43
Are you already been admitted for further graduate study? 10 Admitted Yes 0 No 4 Total 4 9 8 7 6 5 4 3 2 10 No Yes 1 44
Have you passed the Fundamental Engineering Examination? Passed Yes 0 No 0 Haven t take it 3 Total 3 10 9 8 7 6 Haven't take it 5 10 No 4 Yes 3 2 1 45
Have you passed the Professional Engineering Examination? 10 Passed Yes 0 No 0 Haven t take it 3 Total 3 9 8 7 6 Haven't take it 5 4 3 2 10 No Yes 1 46
COOP AND PLACEMENT OFFICE 47
Have you ever participated in COOP Internship? Participated Yes 0 No 8 Total 8 10 9 8 7 6 5 4 3 2 10 No Yes 1 48
Have you ever handed over your resume to the office? 10 Handed over resume 9 Yes 1 8 No 7 Total 8 7 6 5 4 88% No Yes 3 2 1 13% 49
Are you available for employment? 10 Available 98% Yes 7 No 1 Total 8 96% 94% 92% 9 88% 13% No Yes 86% 84% 82% 8 88% 50
PROGRAM EVALUATION 51
What is your perception of the academic expectations of your program? 6 5 56% Evaluation Excellent 5 Above Average 3 4 3 2 33% Average 1 Below Average 0 Poor 0 Total 9 1 11% Excellent Above Average Average Below Average Poor 52
How would you rate your program s performance in keeping pace with recent trends and developments in your field? 5 45% 4 35% 3 25% 2 15% 1 5% 44% 44% Excellent Above Average 11% Average Below Average Poor Evaluation Excellent 4 Above Average 4 Average 1 Below Average 0 Poor 0 Total 9 53
How would you rate the research opportunities your program provided to graduate students? 5 45% 4 35% 3 25% 2 15% 44% 33% 22% Evaluation Excellent 4 Above Average 3 Average 2 Below Average 0 Poor 0 Total 9 1 5% Excellent Above Average Average Below Average Poor 54
How would you rate the adequacy of facilities in your program? 6 5 4 5 Evaluation Excellent 2 Above Average 4 Average 2 3 25% 25% Below Average 0 Poor 0 2 Total 8 1 Excellent Above Average Average Below Average Poor 55
Indicate your level of satisfaction with the supervision and guidance you received. 7 6 67% Evaluation Excellent 6 5 Above Average 3 4 3 33% Average 0 Below Average 0 Poor 0 2 Total 9 1 Excellent Above Average Average Below Average Poor 56
What is your perception of the quality the faculty in your degree program? 6 56% Evaluation 5 Excellent 5 4 3 33% Above Average 3 Average 1 Below Average 0 Poor 0 2 Total 9 1 11% Excellent Above Average Average Below Average Poor 57
How could you rate the overall quality of your degree program? 6 5 56% Evaluation Excellent 5 4 3 2 1 33% 11% Above Average 3 Average 1 Below Average 0 Poor 0 Total 9 Excellent Above Average Average Below Average Poor 58
General comments about your graduate program Comments Excellent I believe that the courses should be more demanding of their students, more research and evaluation of the subjects given. 59
GRADUATE SCHOOL EVALUATION 60
Graduate admission process 9 8 7 6 5 4 3 2 78% 22% Evaluation Excellent 7 Above Average 2 Average 0 Below Average 0 Poor 0 Total 9 1 Excellent Above Average Average Below Average Poor 61
Graduate new-student orientation 9 8 7 6 5 4 3 2 1 78% Excellent 11% 11% Above Average Average Below Average Poor Evaluation Excellent 7 Above Average 1 Average 1 Below Average 0 Poor 0 Total 9 62
Graduate School web page 7 6 67% Evaluation Excellent 6 5 Above Average 3 4 3 33% Average 0 Below Average 0 Poor 0 2 Total 9 1 Excellent Above Average Average Below Average Poor 63
Graduation requirements 7 6 5 63% Evaluation Excellent 5 Above Average 2 4 3 25% Average 1 Below Average 0 Poor 0 2 1 Excellent Above Average 13% Average Below Average Poor Total 8 64
General comments about the Graduate School Comments More than acceptable. 65
LEVEL OF SATISFACTION 66
Acquiring background and specialization for further education in a professional/scientific/scholarly field Satisfaction Completely satisfied 5 Pretty satisfied 3 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 38% 63% Pretty satisfied 67
Your ability to write clearly, correctly, and effectively Satisfaction 10 Completely satisfied 5 Pretty satisfied 4 Not very satisfied 0 Total 9 9 8 7 6 5 44% 4 3 2 56% 1 Completely satisfied Pretty satisfied 68 Not very satisfied
Your ability to communicate effectively (verbal communication/presentation skills). Satisfaction Completely satisfied 6 Pretty satisfied 2 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 25% 75% Completely satisfied Not very satisfied Pretty satisfied 69
You have a comprehensive approach towards advancement in contemporary issues and engagement in continuous life long learning Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 70
You have a comprehensive understanding of fundamental principles within your major course of study/field Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 71
Your ability to reason, see relationships, raise questions, examine contrary views, and think critically Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 72
You have developed analytical thinking and problem solving Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 22% 78% Pretty satisfied 73
You are able to developed ideas and present them in written work Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 74
Your research/project or comprehensive exam sharpened your analytical and problem solving skills Satisfaction Completely satisfied 7 Pretty satisfied 0 Not very satisfied 1 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 Completely satisfied Not very satisfied 13% 88% Pretty satisfied 75
Your research/project or comprehensive exam helped you to developed abilities to plan your own work Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 0 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 Completely satisfied Not very satisfied 13% 88% Pretty satisfied 76
Your research/project or comprehensive exam was completed satisfactorily 10 Satisfaction Completely satisfied 6 Pretty satisfied 1 Not very satisfied 0 Total 7 95% 9 85% 8 14% 86% 75% Completely satisfied Not very satisfied Pretty satisfied 77
You are confident about tackling unfamiliar tasks in industry or academia within an ethical framework Satisfaction Completely satisfied 5 Pretty satisfied 4 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 44% 56% Pretty satisfied 78
You have developed skills in the effective use of technology and library resources for life-long learning Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 79
Your ability to participate effectively as a citizen Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 80
Your ability to do university work Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 22% 78% Pretty satisfied 81
The effort you put into your university education Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 82
Your involvement with faculty Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 83
Your access to faculty outside of the classroom Satisfaction Completely satisfied 5 Pretty satisfied 1 Not very satisfied 2 Total 8 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 25% 13% 63% Pretty satisfied 84
Your major course of study Satisfaction 10 Completely satisfied 8 Pretty satisfied 0 Not very satisfied 0 Total 8 9 8 7 6 5 4 10 3 2 1 Completely satisfied Pretty satisfied 85 Not very satisfied
The quality of your degree program Satisfaction Completely satisfied 6 Pretty satisfied 2 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 25% 75% Pretty satisfied 86
Instruction at PUPR Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 22% 78% Pretty satisfied 87
Your learning opportunities outside of the classroom Satisfaction Completely satisfied 5 Pretty satisfied 3 Not very satisfied 1 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 11% 33% 56% Pretty satisfied 88
The technology learning environment Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 1 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 11% 11% 78% Pretty satisfied 89
The value of your PUPR education Satisfaction Completely satisfied 5 Pretty satisfied 3 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 38% 63% Pretty satisfied 90
PUPR at whole Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 22% 78% Pretty satisfied 91
LEVEL OF SATISFACTION WITH RESEARCH EXPERIENCE 92
Supervision was available when I needed it Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 22% 78% Completely satisfied Not very satisfied Pretty satisfied 93
The thesis examination process was fair Satisfaction Completely satisfied 3 Pretty satisfied 1 Not very satisfied 0 Total 4 10 9 8 7 6 5 4 3 2 1 25% 75% Completely satisfied Not very satisfied Pretty satisfied 94
My research further developed my problems solving skills Satisfaction Completely satisfied 8 Pretty satisfied 0 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 10 Completely satisfied Not very satisfied Pretty satisfied 95
I had good access to the technical support I needed Satisfaction Completely satisfied 8 Pretty satisfied 0 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 10 Completely satisfied Not very satisfied Pretty satisfied 96
I learned to develop my ideas and present them in my written work Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 0 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 13% 88% Completely satisfied Not very satisfied Pretty satisfied 97
I understood the required standard for the thesis Satisfaction Completely satisfied 4 Pretty satisfied 0 Not very satisfied 0 Total 4 10 9 8 7 6 5 4 3 2 1 10 Completely satisfied Not very satisfied Pretty satisfied 98
My supervisor(s) provided additional information relevant to my topic Satisfaction Completely satisfied 8 Pretty satisfied 0 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 10 Completely satisfied Not very satisfied Pretty satisfied 99
My research sharpened my analytical skills was satisfied with the thesis examination process Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 0 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 13% 88% Completely satisfied Not very satisfied Pretty satisfied 100
I was given good guidance in topic selection and refinement Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 0 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 13% 88% Completely satisfied Not very satisfied Pretty satisfied 101
I understood the requirements of thesis examination Satisfaction Completely satisfied 3 Pretty satisfied 1 Not very satisfied 0 Total 4 10 9 8 7 6 5 4 3 2 1 25% 75% Completely satisfied Not very satisfied Pretty satisfied 102
Doing my research helped me to develop my ability to plan my own work Satisfaction Completely satisfied 6 Pretty satisfied 1 Not very satisfied 0 Total 7 10 95% 9 85% 14% 8 86% 75% Completely satisfied Not very satisfied Pretty satisfied 103
My research supervisor(s) provided helpful feedback on my progress Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 0 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 13% 88% Completely satisfied Not very satisfied Pretty satisfied 104
I received good guidance in my literature search Satisfaction Completely satisfied 6 Pretty satisfied 1 Not very satisfied 0 Total 7 10 95% 9 85% 14% 8 86% 75% Completely satisfied Not very satisfied Pretty satisfied 105
The examination of my thesis was completed in a reasonable time Satisfaction Completely satisfied 3 Pretty satisfied 1 Not very satisfied 0 Total 4 10 9 8 7 6 5 4 3 2 1 25% 75% Completely satisfied Not very satisfied Pretty satisfied 106
As a result of my research, I feel confident about tackling unfamiliar problems Satisfaction Completely satisfied 6 Pretty satisfied 2 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 25% 75% Completely satisfied Not very satisfied Pretty satisfied 107
OUTCOMES ASSESSMENT 108
Before starting studies, what main activities were engage? Key Statement A Full time, regular position 5 B Full time, contract/temporary position 2 C Part time 1 D Actively seeking full time employment 0 E Enrolled in an educational institution 0 F Voluntary unemployed 0 G Other 1 Total 9 109
Before starting studies, what main activities were engage? 6 56% 5 4 3 2 22% 1 11% 11% A B C D E F G 110
If employed before starting studies, what was your job title? Job Title QA Supervisor 1 Associate Manufacturing 3 Quality 1 Usher 1 Self employed 1 Laboratory Technician 1 Total 8 111
If you were working before starting your graduate studies, did you obtain or will obtain career advancement opportunities as result of your graduate degree completion? Career advancement Promotion 3 Job retention 1 No change 4 Other 1 Not working before starting graduate studies 0 Total 9 10 9 8 7 6 5 4 3 2 1 11% 44% 11% 33% Not working before starting graduate studies Other No change Job retention Promotion 112
EVALUATION 113
Academic advising and counseling service Satisfaction Fully satisfied 6 Partially satisfied 2 Unsatisfied 0 Total 8 10 9 25% 8 7 6 5 4 75% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 114
Personal security and safety on campus Satisfaction Fully satisfied 6 Partially satisfied 3 Unsatisfied 0 Total 9 10 9 8 33% 7 6 5 4 3 67% 2 1 Fully satisfied Partially satisfied Unsatisfied 115
Classroom facilities Satisfaction Fully satisfied 6 Partially satisfied 1 Unsatisfied 1 Total 8 10 9 13% 8 13% 7 6 5 4 75% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 116
Contact with faculty Satisfaction Fully satisfied 7 Partially satisfied 2 Unsatisfied 0 Total 9 10 9 22% 8 7 6 5 4 78% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 117
Quality of teaching Satisfaction Fully satisfied 7 Partially satisfied 2 Unsatisfied 0 Total 9 10 9 22% 8 7 6 5 4 78% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 118
Career services Satisfaction Fully satisfied 6 Partially satisfied 3 Unsatisfied 0 Total 9 10 9 8 33% 7 6 5 4 3 67% 2 1 Fully satisfied Partially satisfied Unsatisfied 119
Financial aid Satisfaction Fully satisfied 4 Partially satisfied 4 Unsatisfied 0 Total 8 10 9 8 7 5 6 5 4 3 2 5 1 Fully satisfied Partially satisfied Unsatisfied 120
Library resources Satisfaction Fully satisfied 7 Partially satisfied 1 Unsatisfied 0 Total 8 10 98% 96% 94% 13% 92% 9 88% 86% 84% 88% 82% 8 Fully satisfied Partially satisfied Unsatisfied 121
Satisfaction with overall education Satisfaction Fully satisfied 8 Partially satisfied 1 Unsatisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Fully satisfied Partially satisfied Unsatisfied 122
Faculty s knowledge in their field Satisfaction Fully satisfied 9 Partially satisfied 0 Unsatisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 10 Fully satisfied Partially satisfied Unsatisfied 123
Face to face enrollment process Satisfaction Fully satisfied 7 Partially satisfied 1 Unsatisfied 0 Total 8 10 98% 96% 94% 13% 92% 9 88% 86% 84% 88% 82% 8 Fully satisfied Partially satisfied Unsatisfied 124
Online enrollment process Satisfaction Fully satisfied 8 Partially satisfied 1 Unsatisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Fully satisfied Partially satisfied Unsatisfied 125
Reference * California State University, Chico (n.d.) Retrieved August 30, 2012, from http://www.csuchico.edu/vpaa/wasc/docs/cpr_standard_4/cfr_4.5/grad_survey_sp 05.pdf 126