ForSkills Assessments English Diagnostics Level 1 Name... Date...
Part A Reading Read the following hospital letter and then answer the answer the questions on the next page. Northern General Hospital Garforth Lane Donsfield Tel: 01788 929292 Ref: M19283746 31 st March 2008 NHS No: 978 576 6345 Dear Mrs Inspos I am pleased to inform you that arrangements have been made to admit you to hospital as a DAY CARE PATIENT as shown below:- Consultant Mr D H Yousef Speciality Gynaecology Admission date Thursday 14 th April 2008 Ward Day Case Ward Time 8.15 am Upon arrival at the hospital on the day of your admission, please report directly to reception at the day case ward, bringing this letter with you. Our leaflet Information for Patients is enclosed with this letter. This includes a plan of the hospital to facilitate you locating the department more easily. Please bring with you any medication you are receiving from your GP and also your dressing gown and slippers. You are advised to refrain from alcoholic drinks 24 hours prior to your operation. Car parking facilities are nearby but, if you are coming by bus, the special hospital service buses (services 1A or 2A) run every half hour, 8.30 am to 5.00 pm, starting at Donsfield Bus Station and stopping outside the Main Entrance. There are also numerous services, from various operators, which pass the Main Entrance on Garforth Road. A buggy runs along the main corridors from the main entrance to assist those who have difficulty in walking. Please enquire at Main Reception. If, for medical reasons, you need an ambulance to get you to hospital, please ask your GP to arrange one for you. For expense claims, please go to the General Office by the Main Entrance. Please bring your Income Support Book, Appointment Card and bus tickets. In the interests of waiting list efficiency, we ask that if you are unable to accept the appointment for any reason, please telephone the waiting list office immediately on the above telephone number. Yours sincerely Percy Verance Admissions Clerk Waiting List Office ForSkills LTD 2012 2
1. As well as her dressing gown and slippers what other 2 things must Mrs Inspos bring with her?.. 2. To what do you think the writer was inferring when he talked about in the interests of waiting list efficiency? (final paragraph) Circle which of these you think is correct. a. it would make the queues in the hospital smaller; b. patients still on the waiting list could make use of any unwanted appointment; c. Mrs Inspos would be taken off the waiting list; d. if she didn t do this, she would not be given another appointment. 3. Which of these options do you consider the best fit description of the purpose of the letter? a. descriptive b. explanatory c. instructional d. persuasive 4. In line 2, the word facilitate is used. Tick which of these words/phrases could best replace the word. a. impede b. assist c. slow down d. fluency ForSkills LTD 2012 3
Mrs Inspos is unfamiliar with the area and needs to get directions of how to get to the hospital by car. She has been sent a leaflet called Information for Patients. She opens it at the contents page to see the following page. Northern General Hospital Information for Patients Our Values Page 2 Your hospital appointment Page 3 Finding the right department Page 4 Your stay in hospital Page 5 Patient advice and Liaison Service Page 8 Finding Us Page 10 Carparking Page 11 Infection Control Page 12 5. Which page will give her the information she needs? Page ForSkills LTD 2012 4
When she finds the correct page this is the information she finds. Finding us Northern General Hospital A. From the M1 Motorway Leave the MI at Junction 28a Follow signs for A389 to Donsfield Proceed through 6 sets of traffic lights. You will see a large reservoir on your right hand side. At the next set of lights turn right to Donsfield. The entrance to The Northern General Hospital is on your left hand side. B. From Donsfield Town Centre Proceed from Donsfield town centre along the A389. Go through 2 sets of traffic lights. At the next set of traffic lights by Costcutter supermarket turn right onto the Northern General site. Bus Routes - Service 1A or 2A run every half hour 8.30 a.m. to 5.00 p.m. starting at Donsfield Bus Station and pass the main entrance on Garforth Lane. Northern General Hospital Site Map Directions to Northern General Hospital from Donsfield Directions to Northern General Hospital from the M1 6. Mrs Inspos lives close to Junction 30 of the M1 motorway, which set of instructions will she use? A or B 7. How many sets of traffic lights will she need to go through before reaching the hospital?. ForSkills LTD 2012 5
Study this plan of part of the hospital. X Ray Day Care Ward A & E Department Day Care Reception Café Plaster Room Pharmacy Waiting Area Staff Canteen General Office Main Reception Office Hospital Main Entrance 8. Mrs Inspos has been told to report to the Day Care Reception next to the Day Care Ward. Which other department will she find the Day Care Reception next to?... 9. What does this logo on the map mean? a. pick up your wheelchair here b. entrance for wheelchair users c. disabled toilet facilities d. no entrance for wheelchairs ForSkills LTD 2012 6
Part B Writing Grammar and Composition 1. Number the following paragraphs in the order you would need them to be so that the whole text makes coherent sense. Applying for a Disabled Parking Permit First you need to identify your local authority. It is the organisation you pay your council tax to? If you are unsure you can go on www.direct.gov.uk, type in your postcode and it will give you your local authority. Applying for one Your local authority is responsible for issuing Blue Badge parking permits and application details may alter slightly from local authority to local authority This website will give you a link to your local authority s application form. Every authority has its own rules about the information and evidence it requires before it will issue a badge. Whichever authority you are with will, however, require very basic information and evidence about your personal details and evidence of your disability. When you have completed the form you will probably need to return it to the particular district of the authority in which you live. The Blue Badge scheme provides a range of parking concessions for people with severe mobility problems who have difficulty using public transport. The scheme operates throughout the UK. ForSkills LTD 2012 7
2. Read the email written by the new office temp to an important customer. Her boss thinks it is far too informal and has highlighted the bits she wants altering. Replace the highlighted words with more formal words to suit the purpose better. Hi Mr Brown Thanks for your order which we got today. We will be sending out your order asap. At the mo we are waiting for some supplies to come in before we re in a position to send your order on to you. However, we do expect these any day now and will send your order on as soon as we possibly can. I do hope you ll understand our position. We thank you for your patience. Yours... Sarah ForSkills LTD 2012 8
3. Read the following information. There are several grammatical errors. Identify and correct them. Registering with a local NHS dentist The National Health Service (NHS) provide dental treatment considering necessary for oral health. It are available to everyone registered with the NHS. Private dental treatment provide an alternative source of dental treatments, including some which is not available under the NHS. Some dentists may require you to have an initial examination. Once completing your period of registration shall last for 15 months. Costs in a private practice is set individually by each dentist and therefore varies from practice to practice. You are advised to get a written estimate before starting any private dental treatment. You may be able to get help with your NHS dental costs if you are: under 16; under 18 and in full-time education ; pregnant or has just given birth; on a low income. The Department of Health's HC11 leaflet will tell you if you are entitled to free, or reduced, NHS treatment. ForSkills LTD 2012 9
Part C Writing - Punctuation Read the following short report. It has been strung together using commas instead of recognising where full sentences are and marking them with full stops. Identify the places where commas have been used inappropriately and replace with the missing full stops and capital letters. Remember, there will be some commas that are in the correct places and will need leaving. Tea Remains Top of the Hots A recent survey of the drinking habits in the UK showed a marked decrease in the sale of pop as more people choose for the healthier options of water or fruit juices, interestingly, the market for fizzy drinks has fallen rapidly since the introduction of legislation preventing the sale of fizzy, sugary drinks in schools, it is expected this trend is likely to continue in the near future with the market share of pop dropping from 61% to 50%, at the same time, the sale of bottled water is expected to rise from 19% to 24% and the sale of juices from 16% to 22%, despite the increased popularity of coffee houses and the ever-increasing variety of the beverage, tea remains the most popular hot drink although coffee continues to increase in popularity. Now read the text through again to ensure it makes sense with the new punctuation. Rob saw this advertisement in his local newsagent's window. As you can see, it is full of punctuation mistakes and omissions. Identify where they are and correct them. Wanted Paper Boy/Girl Need some extra pocket money. If so Id like to talk to you Im looking for a reliable boy or girl to deliver papers mornings and evening's its important that youve got a bike because the rounds got a lot of isolated houses if youre interested come in and talk to me about it and ill talk to you about wages and hours. ForSkills LTD 2012 10
Part D Writing - Spelling 1. Join these jigsaw pieces to make correct spellings with a common spelling pattern. Write the words underneath mud fle snuf dle bot ble crick bub tle et ForSkills LTD 2012 11
ForSkills Assessments 2. Give the correct spelling of the plural of the words given. The first one has been done for you. one penny several pennies a. one key several. b. one potato several. c. one box several. d. one shelf several. e. one radio several. 3. The highlighted words are the wrong spelling of words which have a similar sound but different meaning. Write the correct spelling over the top of the incorrect word. We here that their are two many people applying four these jobs at present. I new that it would bee difficult to get into this area of work but its far moor difficult than I had imagined. I am going to rewrite my CV next weak and male it off to some possible employers. ForSkills Ltd 2011 12