LATERAL VIOLENCE (LV)

Similar documents
Lateral Violence in Nursing Let s Get Rid of It!

Text-based Document. Confronting Nursing Incivility: Educational Intervention for Change. French, Sharon Kay; Cuellar, Ernestine

Text-based Document. Workplace Bullying: More Than Eating Our Young. Authors Townsend, Terri L. Downloaded 12-Apr :51:27

Making Things Right: How Nurses Encounter and Resolve Workplace Bullying

Bullying does not occur only on the playground; it

POLICY OPTIONS BRIEF

DNP and Opportunity. Navigating the Road to Success. Dr. Lynne Zajac PhD, RN. Program Director-Doctor of Nursing Practice

Analysis of a Clinical Evaluation Tool Teresa Connolly, PhD, RN, CNRN Brenda Owen, MSN, CNM, RN Glenda Robertson, MA, RN Joan Ward, MS, RN, CNE

Master of Science in Nursing Program. Nurse Educator / Clinical Leader Orientation Handbook for Preceptors. Angelo State University

SE8: The organization provides educational activities to improve the nurse s expertise as a preceptor.

Responding When Incivility Arises in the Workplace. Monica Kennison, EdD, MSN, RN Laura C. Dzurec, PhD, RN, PMHCNS-BC, ANEF, FAAN

Relational Aggression in the Nursing Workplace Environment. Dellasega, Cheryl. Downloaded 19-Jun :25:31.

Emergency Nurses Perception of Incivility in the Workplace

Performance Document - Annual Performance Review Self-Evaluation. Section 1 - Mission Statement. Section 2 - Goals. Section 3 - Responsibilities

Using Cognitive Rehearsal to Address Nurse-to-Nurse Incivility: Student Perceptions. Logan, Jennette S.; Andrson, Maija; Stoekel, Pamela

Strategies for Nursing Faculty Job Satisfaction and Retention

Anurse hides a surgeon s favorite instrument when a substitute fills in as the

WORKPLACE BULLYING. Workplace bullies and their targets may be nurses, physicians, patients, family members or vendors of an organization.

Newly Licensed Registered Nurses Experiences with Clinical Simulation. Carrie Bailey PhD The University of Tennessee, Knoxville

St. David s School of Nursing at Texas State University Preceptor Handbook

UNIVERSITY OF CALIFORNIA, IRVINE INTEGRATED UC IRVINE MEDICAL CENTER & SUE & BILL GROSS SCHOOL OF NURSING STRATEGIC PLAN

INDIANA UNIVERSITY SCHOOL OF NURSING IUPUI

TeamSTEPPS Introductory Webinar. July 19, 2018

Special Feature. Hostility in the OR: 44 The OR Connection

Research Article Raising the Level of Awareness of Nurse-to-Nurse Lateral Violence in a Critical Access Hospital

How to Add Value to Your Clinic by Educating Learners

RN to BSN Completion Program Practicum Handbook: NSG 442A NSG 444A NSG 447A

Preceptor Orientation 1. Department of Nursing & Allied Health RN to BSN Program. Preceptor Orientation Program

Creating Home Through Choice and Purpose

The Intimidation Factor:

Diana McIntosh, PhD, APRN, PMHCNS BC 1

Teaching and Learning Strategies in IEN Bridging Education at Mount Royal University

The Effect of a Facilitated Educational Program and Experiential Learning on Nursing Workplace Incivility

Civility and Nursing Practice: Let s Talk About Bullying

CRUCIAL CONVERSATIONS ABOUT THE VALUE OF SIMULATION

Text-based Document. Authors Alichnie, M. Christine; Miller, Joan F. Downloaded 20-Jun :02:04.

CONTINUING PHARMACY EDUCATION (CPE) Project Planning Form for Live and Enduring Activities

BSN to DNP Online Program

2017 VAECE Annual Conference

Text-based Document. From Bedside Care Expert to Novice Educator: Perceptions of New Nurse Educators. Downloaded 9-Apr :37:57

Don t miss a beat in the world of nursing

Professional Practice: Nursing as a Career, not a Job

King Saud University College of Nursing Master Program Master Science in Nursing Nursing Administration Course Syllabus

Ambulance Mental Health and wellbeing: Resources in the UK. Alan Lofthouse UNISON Kerry Gulliver EMAS Terry Simpson - EMAS

Healthy People 2020 and Education For Health Successful Practices for Clinical Health Professions

Shedding Light on Bullying in Nursing

When Staff Clash! VPH Nursing Grand Rounds. March 20, 2012 Joyce Streeter RN-BC Margie Gale, RN, MSN, CEAP

CAPE/COP Educational Outcomes (approved 2016)

University of Pittsburgh Medical Center

Health Care Foundation Standards: 1 Academic Foundation 2 Communications 3 Systems 4 Employability Skills 5 Legal Responsibilities 6 Ethics

Who is Leading the Learning? The Importance of Clinical Faculty Competence

TeamSTEPPS TM National Implementation

Master of Science in Nursing Leadership and Management in Health Systems

Psychiatric/Mental Health Nursing Careers for Aboriginal Peoples

Establishing an Effective Workplace Violence Prevention Initiative. Bob Williamson Director, Associate Safety Ascension Risk Services

The FOCUS Program: Helping Cancer Patients and Family Their Caregivers. Laurel Northouse PhD, RN, FAAN Professor of Nursing University of Michigan

Accountability Agreement Tool Kit

Portfolio: Expected Outcomes Student Survey

From Staff Nurse to Preceptor: Keys for Success

Evidence-Based Practice Learning Community Cheryl Christ-Libertin, DNP, CPNP-PC, RN-BC, NE-BC Rebecca E. Heyne, DNP, RN, CPNP, CNE, WCC

Psychologically Safe Leader Assessment

LSU Health Sciences Center New Orleans Workplace Violence Prevention Plan

Workplace Civility. Vanderbilt University USAC March 25, 2014 Margie Gale, RN, MSN, CEAP. Nurse Wellness Specialist Vanderbilt University

Organizational Change Strategies for Evidence-Based Practice

Top 5 Things to Know for CE:

Mollie Butler, RN PhD Regional Director Professional Practice

THE TRADITIONAL CLINICAL EDUCATION MODEL: ONE STRATEGY TO ADDRESS CHANGE

MASTER OF SCIENCE IN NURSING (MSN) INFORMATION SESSION

Johns Hopkins University - School of Nursing Student Memorandum of Understanding Supporting Professional Advancement in Nursing Program (SPAN)

THE ALICE RAMEZ CHAGOURY SCHOOL OF NURSING

THE NEXT GENERATION OF LONG-TERM CARE LEADERS WHITE PAPER

Armstrong Institute Patient Safety and Quality Leadership Academy

SON CATALOG ADDENDUM

The workshop Bullying what it is, how to react Ice breaking Prepared by Fundacja Bądź Aktywny

Vanderbilt. Health Coaching CERTIFICATE PROGRAM

From Conflict to Curiosity A Framework for Promoting Interprofessional Collaboration

PART IIIA DEGREE GRANTING PROGRAMS CURRICULA

Engaging Leaders: From Turf Wars to Appreciative Inquiry

Understanding the Relationship Between Nurse Engagement and Patient Experience. Session ID: 467

What s Your Resolution? Contest Resource Toolkit Healthy Nurse, Healthy Nation Grand Challenge

EAST TENNESSEE STATE UNIVERSITY COLLEGE OF NURSING

Interim Associate Dean: Dr. Franta Acting Graduate Coordinator: Dr. Belport Faculty: Dr. Belport, Dr. Coram, Howard, Imes, Murtagh, Dr.

Structured Practical Experiential Program

for success Strategic Plan 1 Doctors Nova Scotia Strategic Plan Highlights

Predictors of Newly Licensed Nurses Perception of Orientation

UNIVERSITY OF RHODE ISLAND FACULTY SENATE COUNCIL FOR RESEARCH REPORT ON THE URI CENTER FOR PERSONAL FINANCE EDUCATION

Adult-Gerontology Acute Care Nurse Practitioner Preceptor Manual

Patient Safety Competency An Imperative for the Nursing Profession ( and everyone else in health care)

Simulation Techniques. Linda Wilson RN, PhD, CPAN, CAPA, BC, CNE, CHSE

Presented by: Marilyn Stapleton, PhD, RN Lisa Bagdan, MPS, RN June 2, 2010 QSEN National Forum

Introduction to Day Hospital

Ballarat Community Health. Health and Wellbeing Programs for the Workplace

Our Vision UPMC will lead the transformation of health care. The UPMC model will be nationally recognized for redefining health care by:

Chapter 01: Leadership and Management Principles Test Bank

CURRICULUM VITAE. Leslie Simons, DNP, ANP-BC

CURRICULUM VITAE Katelijne Acker IH 342 b

The Lived Experience of Incivility Between Nursing Faculties: A Heideggerian Hermeneutic Study. Lynne King, DNS, RN

Incorporating Principles of Stages of Change within the Nursing Assessment and Health Planning Process Presented By Marisa C. Brown, MSN, RN Elfleta

APNA 30th Annual Conference Session 2032: October 20, 2016

COLLABORATIVE NURSE RESEARCH SERIES

Transcription:

LATERAL VIOLENCE (LV) A Curriculum Implementation Experience Candace Jones, MSN, RN, Professor and Margaret Kroposki, PhD, RN, Assistant Dean of Health Sciences/Nursing and Director of the Nursing Program Greenville Technical College Create a Cohesive Culture: Stop the Bullying" February 12, 2010 Mary Ann Parsons Lecture 2010 1

PURPOSE To describe the background, process and evaluation of how the nursing faculty of one associate degree program integrated lateral violence (LV) concepts into the curriculum at various stages of the program. 2

OBJECTIVES At the end of this session, the participant will 1. Understand the program s motivation to address LV in the nursing courses. 2. Describe the factors that facilitated the integration of the LV concepts in the curriculum. 3. Identify the LV concepts introduced at each level of the curriculum. 4. Discuss the students evaluation of the usefulness of the techniques learned to counteract LV in the clinical area. 3

HISTORY Identified the need to address the problem Student evaluation responses Online journals from seniors talked about nurses from h--- Verbal feedback from new graduates Written feedback on graduate follow-up surveys Faculty comments 4

HISTORY Stories from faculty and students with the expectation that faculty would speak up for the students Lack of assertiveness training on campus Increasing tendency for some faculty and students to react with aggression and confrontation. Offer the students an effective way to self protect during and after the nursing program 5

FACTORS THAT FACILITATED INTEGRATION AHEC Grant January 2007 Positive relationship with AHEC providers Increasing awareness of LV in the workplace Felt need to address LV among faculty and students Desire for faculty to produce clinically prepared graduates. Other assertiveness techniques were not available Willingness of one faculty member to schedule students to attend sessions. Openness of all faculty to respond positively to new ideas Program Director attended 2 Annual Summits to keep interest alive 6

FACULTY BUY IN Senior Student incentive: Preparation for 72-80 hour precepting experience Conveniently scheduled sessions 4 hours substituted for clinical time Faculty incentive: No cost CEUs Certified as a trainer Ability to integrate techniques in own classes Additional session held in Fall 2007 7

SUMMARY OF INITIAL AHEC TRAINING Spring 2007: 5 training sessions for Nursing Faculty and Students Total of 18 Nursing Faculty and 57 Students trained Training Evaluation: At the end of each session (Learner Satisfaction) Impact survey 6 weeks -2 months post training 8

A FACULTY CHAMPION Opportunity capitalized on Mini-grant summer 2008 Curriculum Implementation fall 2008 9

LV STRATEGIC IMPLEMENTATION Met with AHEC to formulate a plan to implement Lateral Violence at strategic points in the Nursing Curriculum. Project Director of AHEC Grant Course Leader of Fundamentals Course Leader of Teamwork and Leadership Course Leader of Principles of Management and Leadership 10

LV STRATEGIC IMPLEMENTATION Across the Continuum (3 courses) Fundamentals Teamwork and Leadership Principles of Management and Leadership * LV Content Included in Required vs Elective courses 11

LV STRATEGIC IMPLEMENTATION Across the Continuum Fundamentals Acknowledge it exists Nurses eating their young 12

LV STRATEGIC IMPLEMENTATION Across the Continuum Teamwork and Leadership LV Definition, Forms, Persons Most at Risk Generational Differences in the Workplace Appropriate Interactive Skills with others (communication) 13

LV STRATEGIC IMPLEMENTATION Across the Continuum Principles of Management and Leadership Preparing students for Senior Practicum in the clinical setting Labeling forms of LV Role playing LV situations and responses 14

RECOMMENDATIONS Achieve Faculty Buy In: Train Faculty with Students Scheduling may be a challenge 15

Make the Training Fun RECOMMENDATIONS LV Game Role Play 16

RECOMMENDATIONS Write cues/responses on the back of the student ID badge to address the 3 most common forms of LV : Nonverbal Innuendo Backstabbing Infighting 17

RECOMMENDATIONS Evaluate (pre test post test) Have student complete a short survey Did they witness LV in school How did they respond? What techniques did they use? Did LV keep them from learning? Did they want to leave nsg school because of LV? What recommendations do they suggest? 18

RESULTS OF STUDENT SURVEY 2010 73% witnessed lateral violence in nsg. school 63 % ignored LV; 37% responded by crying, using kindness, or reported LV 25% used LV response techniques 25% recognized techniques that could have been used 50% did not respond with techniques or responded with non-recommended technique 19

RESULTS OF STUDENT SURVEY 2010 25% said that LV kept the students from learning what they needed to know. 13% said that LV made them feel like leaving nursing school. 10 of the 11 respondents (91%) gave specific recommendations for educating future nurse about lateral violence. 20

REFERENCES Griffin, M. (2004). Teaching Cognitive Rehearsal as a Shield for Lateral Violence: An Intervention for Newly Licensed Nurses. The Journal of Continuing Education in Nursing 35, 257-263. Jones, J. M. and Sackett, K. (2009). Integrating Leadership and Management Content Across the Curriculum; A 3-Course Approach. Nurse Educator 34, 204-208. 21

REFERENCES Vessey, J. A., Demarco, R. F., Gaffney, D. A., & Budin, W. C. (2009). Bullying of Staff Registered Nurses in the Workplace: A Preliminary Study for Developing Personal and Organizational Strategies for the Transformation of Hostile to Healthy Workplace Environments. Journal of Professional Nursing, 25, 299-306. 22

QUESTIONS? Contact information: Candace.Jones@gvltec.edu Margaret.Kroposki@gvltec.edu 23