Information Note for Training Incentives: IBF Standards Training Scheme (IBF-STS) & Financial Training Scheme (FTS)

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Information Note for Training Incentives: IBF Standards Training Scheme (IBF-STS) & Financial Training Scheme (FTS) 1. Overview 1.1 The IBF Standards Training Scheme ( IBF-STS ) and Financial Training Scheme ( FTS ) are training incentive schemes supported by the Financial Sector Development Fund ( FSDF ) targeted at promoting financial sector training. The IBF-STS supports programmes accredited under the IBF standards, while the FTS supports recognised programmes that are financial sector-specific. 1.2 IBF is the Funding Administrator for both the Financial Training Scheme ( FTS ) and the IBF Standards Training Scheme ( IBF-STS ). 2. IBF Standards Training Scheme ( IBF-STS ) 2.1 Eligible Programmes 2.1.1 The IBF Standards Training Scheme ( IBF-STS ) provides funding for training and assessment programmes 1 accredited under the IBF Standards. 2.2 Funding Quantum 2.2.1 The IBF-STS provides 70% funding for direct training costs subject to a cap of S$7,000 per participant per programme. Direct training cost would be based on the programme fee charged by the External Training Provider or apportioned basic salaries 2 of internal staff involved in developing and/or delivering IBF-STS accredited in-house programmes. 2.2.2 For IBF-STS programmes commencing on and after 1 July 2016, Singapore Citizens aged 40 years old and above are eligible for 90% co-funding of direct training costs, subject to a cap of S$7,000 per participant per programme. 2.2.3 All ancillary expenses (e.g. freight/delivery costs, material costs, rental costs, food & refreshments, travel expenses including airfare, accommodation, cost of living allowance, etc.) and other charges (e.g. credit card charges, conversion charges, etc.) are nonqualifying expenses. 1 Refer to the IBF Programme Finder for eligible external accredited programmes. 2 Basic salaries include the employee s CPF contribution but exclude the employer s CPF contribution, annual wage supplements, bonuses, allowances (fixed and variable), and overtime pay. All costs should be apportioned accordingly if training and assessment programmes involve a mix of eligible and ineligible staff.

2.3 Eligible Participants 2.3.1 Non Company-Sponsored Track Non Company-Sponsored participants are required to be Singapore Citizens or Singapore Permanent Residents physically based in Singapore. 2.3.2 Company-Sponsored Track Company-Sponsored participants are required to be Singapore Citizens or Permanent Residents, physically based in Singapore and staff 3 of Singapore-based financial sector entities being sponsored for the programmes. Financial sector entities would refer to Financial Institutions, entities regulated by MAS (either licensed or exempted from licensing). Entities that are significantly involved in supporting financial sector activities will be assessed for eligibility on a case-by-case basis. To qualify for IBF-STS funding, trainees must successfully complete the training programme (including passing all relevant assessments and examinations). Staff who attend a programme in the capacity of an instructor or facilitator, e.g. presenter / speaker / panelist are not eligible for IBF-STS funding. 3. Financial Training Scheme ( FTS ) 3.1 Eligible Programmes 3.1.1 The FTS training scheme provides funding for financial sector-specific training programmes 4 which are recognised under FTS. 3.2 Funding Quantum 3.2.1 The FTS provides 50% funding for direct training costs subject to a cap of S$2,000 per participant per programme. Direct training cost would be based on the programme fee charged by the External Training Provider or apportioned basic salaries of internal staff involved in developing and/or delivering in-house programmes. 3 Qualifying expenses incurred on the training of both executive and non-executive staff, as well as staff employed on a short-term basis of less than one year (inclusive of contract staff and interns) will be eligible for funding under IBF-STS and FTS, subject to meeting the conditions under these schemes. Licensed agents or representatives (i.e. financial advisors, traders, insurance agents, remisiers) representing a legal principal entity may be included in the claims of the principal entity. 4 Refer to the IBF Programme Finder for eligible external programmes and Approval email from IBF for eligible inhouse programmes.

3.2.2 For FTS programmes commencing on and after 1 July 2016, Singapore Citizens aged 40 years old and above are eligible for 90% co-funding of direct training costs, subject to a cap of S$2,000 per participant per programme. 3.2.3 All ancillary expenses (e.g. freight/delivery costs, material costs, rental costs, food & refreshments, travel expenses including airfare, accommodation, cost of living allowance, etc.) and other charges (e.g. credit card charges, conversion charges, etc.) are nonqualifying expenses. 3.3 Eligible Participants 3.3.1 Company-Sponsored Track Company-Sponsored participants are required to be Singapore Citizens or Permanent Residents, physically based in Singapore and staff 3 of Singapore-based financial sector entities being sponsored for the programmes. Financial sector entities would refer to Financial Institutions, entities regulated by MAS (either licensed or exempted from licensing). Entities that are significantly involved in supporting financial sector activities will be assessed for eligibility on a case-by-case basis. To qualify for FTS funding, trainees must successfully complete the training programme (including passing all relevant assessments and examinations). Staff who attend a programme in the capacity of an instructor or facilitator, e.g. presenter / speaker / panelist are not eligible for FTS funding. 3.3.2 Non Company-Sponsored individuals are not eligible for FTS funding. 4. Claims Submission 4.1 IBF Portal 4.1.1 All claims should be submitted vide the IBF Portal and claimants will be required to create a new IBF Portal Log-in in order to access the IBF Portal. Application for IBF Portal Log-in will require Management Representatives to be appointed to manage the IBF Portal as well as verification of the authenticity of the organisation and key persons. Please click here to apply for your Log-In. 4.2 Non Company-Sponsored Track 4.2.1 Claims for Non Company-Sponsored participants of IBF-STS programmes shall be submitted by the IBF-STS accredited training provider within 3 months from the date of completion of the programme.

4.2.2 IBF-STS accredited training providers are required to create an IBF Portal Log-in Account online before submitting non-company sponsored claims via the IBF Portal. 4.2.3 To submit a claim, accredited training providers should populate and upload the FTP Doc [A] Funding Claims Worksheet together with all supporting documents 5 including proof of successful completion of training programmes (e.g. attendance lists, certificates of completion or result slips) and proof of payment (e.g. invoices or receipts printed on the training provider s letterhead) for each individual participant. 4.2.4 Claimants are also required to upload the FTP Doc [B] Management Declaration Form which has been completed and signed off by the Training Provider s authorised signatory, who should be a member of the Senior Management. An original copy of the signed form should be delivered to the IBF for verification. 4.2.5 The processing of claims will only commence upon receipt of the online claim submission and the signed copy of the Management Declaration Form. 4.3 Company-Sponsored Track 4.3.1 Claims for IBF-STS or FTS programmes are to be compiled and submitted according to two half-yearly claim cycles, within three calendar months from the end of each qualifying period: (i) Claim Cycle 1: 1 st July 30 th September For programmes completed 6 from January to June of the same calendar year; and (ii) Claim Cycle 2: 1 st January 31 st March For programmes completed from July to December of the previous year. 4.3.2 Claimants are required to populate the FI Doc [A] Funding Claims Worksheet and all claims should be accompanied by the following supporting documents: Total Claim Amount For the Relevant Submission Cycle Required Supporting Document(s) S$100,000 and above (i) External Audit Certification; and (ii) Signed Management Declaration Form 5 Supporting documents should indicate clearly the Name of Trainee, Name of Programme, Programme Period Start Date to End Date, Completion Date in order for verification. 6 For programmes with an assessment component, the trainee must have passed the assessment, and for programmes without an assessment component, the trainee must have received a certificate of attendance where provided by the training provider.

Less than S$100,000 (i) External Audit Certification; or (ii) Internal Audit / Compliance Certification; or (iii) Proof of successful completion of programme, Proof of payment, Exchange Rate Documentation (for payment in foreign currencies), Declaration Form for In-house Developed Programmes and any other documents necessary to support the claims made. and (iv) Signed Management Declaration Form 4.3.3 If total claim amount for the relevant submission cycle is S$100,000 and above, claimants are required to engage an External Auditor to certify the claims using the FI Doc [D] External Audit Certificate template. 4.3.4 If total claim amount for the relevant submission cycle is less than S$100,000, claimants can either engage an External Auditor or their Internal Audit/Compliance Department to certify the claims using the FI Doc [C] Internal Audit Certificate template. 4.3.5 Only individuals with managerial oversight and performing the independent role of Internal Audit or Compliance can sign off on the Internal Audit/Compliance Certification. General Management or individuals in the Finance function or taking a concurrent role in Compliance and Finance/ General Management are not authorised to sign off on the Internal Audit/Compliance Certification. 4.3.6 Claimant is required to provide proof of successful completion of training programme and proof of payment if any of the authorised signatory are included in the claim-beneficiaries submitted. 4.3.7 The terms of reference for auditors is set out in Annex A for reference. 4.3.8 Alternatively, claimants that do not have an Internal Audit/Compliance Department may upload all supporting documents which include proof of successful completion of training programmes (e.g. attendance lists, certificates of completion, result slips) and proof of payment 7 (e.g. invoices, receipts printed on the training provider s letterhead) for individual trainees. 7 Standalone credit card statements, course registration slips, internally generated documents (e.g. SAP documents, internal finance expense sheets) do not suffice as valid proof of payment.

4.3.9 Claims for expenses paid in a foreign currency other than SGD should be supported by an exchange rate documentation, which can be in the form of a credit card statement, company finance statement or exchange rate conversion sheet for which the date (or month) of conversion matches the invoice date (or month). 4.3.10 Claimants are required to upload the FI Doc [B] In-house Developed Programmes Form for in-house developed programmes in-lieu of invoices. In cases where a training programme is attended by both eligible and ineligible trainees, programme fees/costs should be apportioned and be claimed for eligible trainees only. Claimants should also ensure that there are strictly no duplication of invoices/receipts submitted within the same claim and/or across different claims. 4.3.11 The computation methodology to derive per unit cost is set out in Annex B for reference. 4.3.12 The FI Doc [E] Management Declaration Form has to be signed off by a member of management with a designation of Department Head or above. The authorised signatory for the Internal Audit/Compliance Certification are not allowed to sign off on the Management Declaration Form. 4.3.13 The processing of claims will only commence upon receipt of the online claim submission, the signed copy of the Management Declaration Form and the relevant audit certification. Contact For further clarifications on claims, please contact the IBF at funding@ibf.org.sg.

ANNEX A Terms of Reference for Auditors 1) Check that: a. Items and amounts claimed by the Company are in accordance with Annex A: FTS and IBF-STS funding guidelines; b. Items claimed by the Company are for Eligible Programmes within the programme validity period; c. Items claimed by the Company are accurately recorded in the Funding Claims Worksheet, and in accordance with the books and records maintained by the Company; d. Description and authenticity of items claimed are valid by referring to and cross-checking against appropriate supporting documents and other records; e. Claims correspond to the appropriate supporting documents, e.g. in-house declaration forms, invoices, certificates of completion, exchange rate documentation etc; f. Claims are made only for expenses incurred by and invoiced to the company; and g. All items claimed are incurred within the qualifying period of claim as stated in the Funding Claims Worksheet. The procedures as listed above from (a) to (g) should cover 100% of the value claimed in the statement. The auditor shall stamp all relevant documents submitted in support of the auditor s statement. 2) In the event that there are errors and deviations found, the auditors shall report these in the Audit Certification accordingly and provide details.

ANNEX B Computation methodology to derive per unit cost (1) Computation of Per-Unit Cost for E-learning Programmes The unit cost of each e-learning module per trainee should be computed by: a. Apportioning the license fee across the total number of e-learning modules in the library that is made available to the subscriber, regardless of whether all the programmes are FTS-recognised; and b. Apportioning the per-module fee by the total number of client-users who have access to these modules, regardless of whether they are eligible for funding. As claims submissions are on a half-yearly cycle, training providers should apportion and invoice their license fee into a half-yearly amount. Apart from the subscription fee and period in the invoice, training providers should also reflect information such as the total number of e-learning programmes available in the library as well as the total number of users covered by that subscription fee. To illustrate: Total yearly subscription fee = $20,000 Half-yearly license fee = $10,000 Total no. of e-learning programmes in library at point of purchase = 10 Unit cost of each e-learning module = $10,000 / 10 = $1000 per e-learning module Number of staff with access to programme = 10 Unit cost of e-learning module per trainee = $100

(2) Computation of Per-Unit Cost for Classroom training The computation of per unit cost should be based on the number of registered participants or actual attendance, whichever is greater. Absentees/ No show should not be excluded from the per unit computation. Illustration 1: Lump sum fee charged by training provider = $10,000 Total registered participants = 10 pax Actual attendance = 12 pax Unit cost = $ (10,000 / 12 pax) = $833.33 Illustration 2: Lump sum fee charged by training provider = $10,000 Total registered participants = 10 pax Number of absentee/ no show = 2 pax Unit cost = $ (10,000 / 10 pax) = $1000