Care. It s at the very core of everything we do. But there s more to it than that. Sure, we have the heart and soul of a community hospital. But that s also coupled with exceptional medical expertise and innovative research focused on developing novel new patient treatments. We believe these are all necessary to truly heal. Because at Sutter Health CPMC, we not only care for you, we care about you. It s a philosophy made possible by your generous philanthropic investments in CPMC a record $33 million in 2014 and we sincerely thank you.
Shoshana Ungerleider, M.D. (next page), completed her residency at CPMC in 2013. Together with her father Steven Ungerleider, Ph.D. (not pictured), they provided the seed money to create a palliative care education program for CPMC residents. Their philanthropic investment allowed the Medical Center to hire Monica Rosenthal, M.D. (with CPMC resident Chi Chu, M.D.), to teach young physicians the nuances of caring for patients with end-stage chronic illness or terminal disease. CPMC ANNUAL REPORT 2014
Physicians need to be trained how to have honest and caring conversations with patients about the end of life. Shoshana Ungerleider, M.D. / 3
Patient Care 533,937 Outpatient Visits 63,948 Adult Emergency Department Visits 29,290 Inpatient Cases 18,858 Inpatient and Outpatient Surgeries (Including Transplants) 14,991 Pediatric Emergency Department Visits 5,947 Births Total Community Benefit Expenditures to the Poor and Underserved and Broader Community $163,334,000
CPMC Staff 5,857 Medical Center Employees (not including Medical Staff) 2,050 CPMC Medical Staff (including St. Luke s) 1,106 Volunteers 105 Medical Residents and Fellows 76,921 Volunteer Hours $1,349,967 Volunteer Hours Value Staff Members 9,118
Funding Achievements 2014 Giving Statistics 61% Individuals 25% Planned Gifts 1% Other 13% Corporations, Foundations & Organizations Amount Given $33,167,052
Funding Achievements 2014 Giving Statistics Individuals Planned Gifts Other Corporations, Foundations & Organizations Number of Gifts 9,811
These generous gifts are making a difference in the fight against deadly skin cancers. Mohammed Kashani-Sabet, M.D. In an inspired moment of philanthropic partnership, Thomas and Mary Ellen Benninger, Elyse Eng, David and Martha Irmer, Ted and Wendy Hoffman, and William R. Payden, as well as his estate and his sister Joan Payden, all gave gifts to create the Chair in Melanoma Research and Treatment at CPMC. Held by Mohammed Kashani-Sabet, M.D., the chair s funding will help him and his team in their quest to create effective new treatments for melanoma. U.S. News and World Report gave CPMC a high performing ranking in 10 specialties including cancer; cardiology and heart surgery; ear, nose and throat; gastroenterology and gastrointestinal surgery; geriatrics; gynecology; nephrology; neurology and neurosurgery; orthopedics; and urology.
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Cynthia helped us make sure our health is normal and safe. Jonathan Mis Mis, age 12, about Cynthia Perez-Vaughan of CPMC s HealthFirst program
San Francisco brothers Jonathan (age 12) and Adrian Mis Mis (age 8) overcame debilitating asthma thanks to HealthFirst, an innovative program at CPMC s St. Luke s Campus, funded in part by philanthropy. Trained community health workers, who live in the neighborhoods HealthFirst serves, work with both pediatric and adult patients in the clinic and at home to help them better manage their chronic diseases. As a result, the Mis Mis boys reduced their medications and increased their overall energy and interest in school, while the family learned how to minimize environmental triggers at home. / 11
When we give to the NICU I feel as if we re helping save a life. Pamala Deikel
A generous gift from Ted and Pamala Deikel allowed CPMC s highly regarded Newborn Intensive Care Unit (NICU) to acquire three multipurpose ventilators that offer premature babies several different forms of breathing assistance. This innovative new technology eliminates the need to switch back and forth between different types of ventilators and supports less invasive forms of breathing assistance to help protect the babies developing lungs. In addition, these quiet new machines help them sleep better, too. / 13
(Featured this page: David and Natasha Dolby; next page: Dagmar Dolby with Alireza Atri, M.D., Ph.D.) Launched by a visionary philanthropic investment from Dagmar Dolby and her family, the Ray Dolby Brain Health Center at CPMC has helped hundreds of local families deal with the tremendous stress of an Alzheimer s disease diagnosis. Now Mrs. Dolby s son David Dolby says the center s next step in advancing care is adding a prominent research component. To that end, it has hired Alireza Atri, M.D., Ph.D., formerly of Massachusetts General Hospital and Harvard Medical School to hold the Ray Dolby Endowed Chair in Brain Health Research. This place is meant to constantly be evolving as we leverage the best new approaches for Alzheimer s care, says David. We want to make a positive impact on patients and their families, and we welcome the participation and support of the entire local dementia community in our efforts.
The real hope lies in the research that will eventually solve this riddle and end Alzheimer s disease. Dagmar Dolby / 15
I was impressed by the quality of service and the amazing staff. John Friedlander John Friedlander lived modestly, invested wisely and loyally supported his chosen causes. His wife Norma Teagarden, was the longtime solo pianist at the old Washington Square Bar and Grill. Late in life, she was treated for breast cancer at CPMC. After her death, Mr. Friedlander joined a CPMC hospice support group, where he was impressed by the quality of service and amazing staff. When he died in 2013, he left a large portion of his estate to breast health services at CPMC and the Irene Swindells Alzheimer s Residential Care Program.
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By 2020, the national health care landscape will look different. As we anticipate these changes, we re also evolving with the rapidly shifting demographics of our neighborhoods and communities right here at home. Two new hospitals are under construction one at Van Ness and Geary and the other at our current St. Luke s Campus on Cesar Chavez that are smarter, safer, and greener. New physician office buildings will be built adjacent to each. Though our California Campus will close, our existing hospital in Pacific Heights will convert to outpatient care and our Davies Campus will continue to serve the Castro and surrounding areas. Together these four hospitals will form a north-to-south Ribbon of Care in San Francisco and continue to provide that for which we have always been known: an outstanding patient experience.
Van Ness and Geary Campus
Van Ness and Geary Campus Plans for our new hospitals were originally catalyzed by the statewide requirements for hospitals to improve earthquake safety. But as standards for how health care is delivered change and technology evolves, so does our vision. For every level of care needed, everyone patients, families, doctors, nurses and staff will benefit from intelligent and artful design. All 274 rooms at our new Van Ness and Geary Campus will be private, with large windows and dedicated spaces for family and visitors. Our buildings will contribute to the health of the city, too: this hospital will utilize 100 percent outside air and feature living roofs that harvest rainwater. And it will become home to the inpatient services currently located at our California and Pacific Campuses adult and pediatric emergency, women s and children s programs, and secondary, tertiary and quaternary care. St. Luke s Campus The new hospital at our St. Luke s Campus will feature 120 beds in all -private rooms and will serve the rapidly growing South of Market area. The existing emergency department here will expand, as will obstetrics services and other clinical programs vital to this community. Ceiling -mounted lift systems in each room will improve safety for patients and reduce risk of injury for staff, and a multipurpose media system will enhance the overall experience. The St. Luke s Campus will also include a pedestrian plaza along San Jose Avenue that will collect storm water for the hospital s heating and cooling system, saving tens of thousands of gallons of water each year. And smart technology will run both hospitals: fully integrated information and patient management systems will give doctors and nurses easy and efficient access to accurate patient location, clinical data, physician orders, medication administration, scheduling and transport all from one intuitive interface.
St. Luke s Campus
Shelby Notkin and his daughter Michelle Notkin know the pain of a breast cancer diagnosis. Both Melinda Notkin (Shelby s wife and Michelle s mother) and Lin Paterson (Shelby s sister and Michelle s aunt) died from the disease in their 50s. So for more than 20 years the family has continued to make a series of philanthropic investments to help underwrite the Notkin Family Breast Cancer Recovery Program. Every year the program assists hundreds of women and their families through the process of diagnosis, treatment options and survivorship. This includes counseling and support groups, as well as the logistics of scheduling appointments, tracking medical records, handling insurance issues and much more, all free of charge to the patients. We understand more than we would like to about the crucial need for these services, says Shelby.
It feels sensational knowing the program is doing such great things for so many women. Shelby Notkin / 23
Awards and Recognition U.S. News and World Report ranked CPMC 18th out of 440 acute care hospitals in California, placing it in the top four percent statewide. U.S. News and World Report gave CPMC a high performing ranking in 10 specialties including cancer; cardiology and heart surgery; ear, nose and throat; gastroenterology and gastrointestinal surgery; geriatrics; gynecology; nephrology; neurology & neurosurgery; orthopedics and urology. All four CPMC campuses earned A grades for patient safety from The Leapfrog Group in its Fall 2014 Hospital Safety Score. CPMC was recognized by the Scientific Registry of Transplant Recipients as the only hospital in the country having both kidney and liver transplant programs with better-than-expected post-transplant survival rates. The American Heart Association/American Stroke Association awarded CPMC its Gold Plus Performance Achievement Award for excellence in treating stroke patients. The American College of Cardiology Foundation recognized CPMC for consistently following the latest scientific ACTION Registry treatment guidelines for eight consecutive quarters. The Human Rights Campaign Healthcare Equality Index recognized CPMC for its commitment to equitable, inclusive care for LGBT patients and their families.
How Can We Care Together, Today? When you give to Sutter Health s CPMC you invest in the health of our city, neighbors, families and friends. At CPMC, philanthropy provides resources beyond what daily operations can fund to innovate, expand and increase access to the exceptional care we provide in a more personal way. It also helps us purchase state-of-the-art technology and recruit and retain expert physicians. Your gifts of any amount given each year to CPMC are invested immediately in patient care. Together we form a powerful and vital healing partnership for our community. For more information, visit cpmc.org/giving or contact: CPMC Foundation 2015 Steiner Street San Francisco, CA 94115 415-600-4400 A multimedia version of this annual report, as well as supplemental information is available online at cpmc.org/annualreport.