1 Dealing with Emergencies & Evacuation Purpose The Education and Care Services National Regulations require John Street to have a policy on Emergency Evacuation. To provide a policy through which appropriate and efficient practices are carried out in the event of an emergency. This policy supports, and should be read in conjunction with, the Emergency Management Manual located in the administration office. Objective To ensure that: As far as practicable, a safe and healthy environment is provided for all children, Educators, and any other persons participating in the program. Educators respond to emergency situations with consideration to the needs of the children, including if the child is injured or traumatised whilst attending John Street. Appropriate procedures are in place to effectively manage emergency situations at John Street, and processes for the identification and management of emergencies and subsequent evacuation or lockdown procedures are implemented. Definitions Emergency - in relation to an education and care service, includes any situation or event that poses an imminent or severe risk to the persons at the education and care service premises. Serious Incident - any incident where the attendance of emergency services at the education and care service premises was sought, or ought reasonably to have been sought. Management - The act or manner of managing; handling, direction, or control.
2 Scope of Policy This policy applies to all Educators and families of John Street. Policy Statement John Street recognises that emergency situations can occur at any time both inside the centre and outside in the surrounding community. John Street engages in risk assessment practices to reduce the chances of emergency situations having devastating effects on the children, families and Educators at John Street, and aims to provide a healthy and safe environment where in the event of emergencies, Educators are prepared to and informed as to how to take control without putting themselves or anyone else at risk, keeping the welfare of both children and adults paramount. In the event of the above an emergency situation or major catastrophe, counselling will be made available to Educators and children. Procedures Risk assessment of potential emergencies: In preparing the emergency and evacuation procedures, a risk assessment is conducted to identify potential emergencies relevant to John Street. John Street s Emergency Management Folder is kept in the administration office and contains detailed risk assessment and control measures of potential emergencies the Centre may be exposed to. Documentation is assessed and updated periodically and when needed as circumstances change. The Emergency Management Folder should be referred to for detailed, specific procedures. This is located in the administration office. The following circumstances and guidelines for management have been identified for quick reference, including where to find procedural information or additional resources: Natural Disaster bushfire, flood or extreme severe weather conditions Fire/Smoke All instructions are to be followed and carried out according to the local police or the Director (or person in charge). The Department of Human Services Emergency Management Team may also give instruction. All instructions are to be followed and carried out according to the Director (or person in charge). Evacuation procedures will apply as detailed in this policy.
3 Bomb Threat Snake, restricted dog breed, or other potentially dangerous animal Act of terrorism Chemical or hazardous leaks and spills In the case of a bomb threat, a template is to be used to record the conversation (see appendices) and children will be evacuated to the designated assembly point, the park on Bell Street, Fitzroy, unless, otherwise advised by the police. Contact Yarra City Council immediately on 9205 5555 (customer service centre) who will advise on who to contact for the removal or relocation of the animal. Lockdown procedures may apply. All instructions are to be followed and carried out according to the local police or the Director (or person in charge). The Department of Human Services Emergency Management Team may also give instruction. All instructions are to be followed and carried out according to the local emergency services or the Director (or person in charge). Refer also to John Street s policy on the administration of first aid. Evacuation or lookout procedures may apply. Loss of water or power Intruders Outbreak of infectious disease or illness Death of a child or adult All instructions are to be followed and carried out according to the emergency services or the Director (or person in charge). Specific emergency services to be contacted and evacuation procedures may apply. This policy contains information on considerations for intruders, including hostage and siege situations. Refer to John Streets policies on injury, illness and infection, and medical conditions. See also Staying healthy in childcare. Refer to John Street s policies on: Dealing with medical conditions, medication and medical emergencies, Administration of first aid, Health of Staff, and SIDS.
4 A copy of the emergency and evacuation floor plan and instructions are displayed in a prominent position in the foyer near each exit at the John Street premise, in the children s rooms, administration office, kitchen and laundry. Staffing rosters at John Street ensure that at least one Educator who holds a current approved first aid qualification and has undertaken current approved anaphylaxis management training and approved emergency asthma management training will be immediately available in the event of an emergency at John Street Emergency telephone numbers are clearly displayed at John Street above every telephone: Police: 000 Ambulance: 000 Fire Brigade: 000 Fitzroy Police: 9419 4311 Poisons Information Centre: 131126 S.E.S: 132 500 Electricity: 131 280 Gas Leaks: 132 771 Water: 131693 LifeLine (24hrs support): 131 114 CareRing (24hr counseling): 136 169 Discovering an emergency: Educators who discover an emergency at John Street are required to alert the Director (or person in charge) immediately so that they can determine and implement control measures. After immediate assessment, the Director (or person in charge) will then call LOCKDOWN, LOCKOUT or an EVACUATION depending on the type of emergency: In initiating LOCKDOWN, the Director (or person in charge) will inform Educators that due to external and immediate danger, it is safer for children, Educators and any other visitor to the centre to remain indoors. Instructions will include closing all blinds and doors and gathering the children in a calm manner, away from the windows. In some cases this may also include everyone in the building gathering in one area, under the Directors instruction. The Director or person in charge will contact emergency services e.g. Police on 000 In initiating LOCKOUT, the Director (or person in charge) will inform Educators that due to an internal and immediate danger, it is safer for children, Educators, and any other visitor to the centre to be excluded from buildings for their safety. Instructions may include evacuation, or prevention of the community accessing the premises. The Director or person in charge will contact emergency services e.g. Police on 000. In initiating EVACUATION, the Director (or person in charge) will inform Educators that a decision has been made to have children, Educators and any other visitor to the Centre leave the building in the interest of their safety. Predetermined evacuation procedures will apply unless explicit directions from the Director (or person in charge) are given. The Director or person in charge will contact emergency services e.g. Police or Fire Brigade on 000. The following procedures apply in all emergency situations:
5 Immediately cease all activities. Assist anyone in immediate danger and direct others away from the danger. Inform person in charge. In most cases this is the Director. Return, with children if applicable, to the room they are working in for the day if safe to do so. Close doors and windows where possible. Collect emergency medical management kits for children for anaphylaxis and asthma, and ensure individual medication requirements are made available. Collect attendance lists and emergency backpack & mobile phone. Look ahead to ensure the existing exit is still the best option. Wait for further instruction if emergency situation is not clear. One designated staff member to check all areas of the centre including laundry, toilets and other areas that are not used to provide education and care to children, if safe to do so. Keep children calm and reassured. Follow explicit instructions given by the Director or person in charge. Emergency services, if contacted, to advise the Director when it is appropriate to release the children to families. AT NO TIME PLACE YOURSELF, THE CHILDREN OR OTHER EDUCATORS AT RISK. The following code system related to emergencies is utilised at John Street, Educators are to shout the code when discovering the following emergencies: CODE RED CODE BLUE CODE ORANGE CODE GREY CODE BROWN CODE PURPLE Code red is for fire Code blue is for medical emergency Code orange is for evacuation Code grey is for a missing child Code brown is for an external emergency (Lockdown) Code purple is for a bomb threat Evacuation Drills & Emergency Evacuation Evacuation drills are carried out every three months without notice, at different times of the
6 day, in accordance with the education and care service national regulations. Each drill is documented to include the date, time, how many people in the building according to attendance registers, how many people evacuated, the time it takes to evacuate, what simulated emergency conditions (if any), any problems encountered, weather conditions, and any additional notes. This documentation is kept for a minimum of three years. Simulated emergency conditions consider a variety of practice styles such as scenarios in the rooms, around the yards, and out of the grounds. Families will be notified via a notice in the foyer for two weeks before the drill is to take place. There is a large emergency cot that is to be used for any 'non-walkers' during evacuations. This cot is to be checked regularly and maintained in a sturdy condition to ensure its safety at all times. A whistle and key are kept with the sign in/out sheets in each room that children are educated and cared for in. Whistles are only to be used for evacuation purposes. The following evacuation procedures apply during drills and actual emergency situation: The Director or person in charge will: Take the emergency bag, put warden s hat on, and blow the whistle to raise the alarm, verbal command will also be given e.g. evacuate. Blow whistle in succession to alert other areas. Verbal commands will also be given to each room e.g. evacuate. Ring appropriate emergency service depending on the nature of the emergency. Ensure all are aware to exit, office is clear of people and make visual checks of all areas. Check playrooms, outside areas, storerooms, kitchen, bathrooms and laundry. Take the Staff Attendance Book located in administration office, and children s emergency backpack which includes children s emergency contact information and a mobile phone. Consider safety of evacuation area e.g. severe weather conditions and determine alternatives, giving all adults in the Centre explicit instructions. At assembly area check all adults are present and recheck child numbers. Alert relevant authorities including the Board and DEECD. Room leaders will: Room assistants will: Qualified staff to gather children and evacuate through the nearest playground EXIT when books and keys are collected. Collect attendance and medication books and keys (keys are located with whistles) and assist with evacuation of children.
7 King Park (Melways 2C, A9) is a small community park just west of Brunswick Street in Fitzroy, which includes a fenced in grass area, access to water, seating, and shade. It remains accessible to John Street should the centre become safe to return to. John Street utilises this park as the designated evacuation point in emergency situations. Refer to John Street s Emergency Management Manual for more information. Fire and Smoke Safety Educators are informed of fire safety and evacuation procedures, as are relief staff, volunteers, visitors and students. Emergency evacuation procedures will be practised a minimum of every three months and these will be documented. Smoke alarms will be tested every three months following evacuation drills. John Street will have properly installed and maintained fire extinguishers that are checked and maintained in working order by the Fire Equipment Services. MFB Fire orders and evacuation procedures (including floor plans and directions to evacuation location) are to be displayed in all children s rooms, administration office, laundry and kitchen and next to all fire extinguishers. Staff should familiarise themselves with the procedures. Fire evacuation procedures are displayed in all of the children's rooms next to the fire extinguishers. In brief, the procedure to be followed on discovery of a serious fire is:- Step 1 Step 2 Step 3 Step 4 Step 5 Remain calm and raise the alert. Immediately evacuate the room where the fire/smoke is, rescue any person in immediate danger and close the door. Call the Fire Brigade on 000 and state the exact location of the fire, and close doors and windows on departure to prevent the spread of fire and smoke. Attack the fire with the appropriate extinguishers, only if it is safe to do so. Implement evacuation procedures to the designated assembly point (the park on Bell Street, Fitzroy) and ensure everybody is accounted for, checking the attendance list for children and register of staff and visitors to the Centre. Designate a staff member to ensure the fire brigade has access to John Street ensuring that vehicles etc. are not blocking access and gates are open. Two Educators to conduct a final check on the floor to ensure all children and adults are accounted for, only if safe to do so. Attack the fire with the
8 appropriate extinguishers if accessible, only if it is safe to do so. Step 6 Remain at the assembly point until advised by the Fire Brigade to return. Once safe to return, implement procedures to return, arrange for families to collect children if necessary, and arrange counseling support for anyone affected by the fire. Intruders Educators, children and families at John Street have a right to feel safe at all times. Educators always make an effort to be aware of anyone who enters John Street. Visitors are required to report to the Director on arrival to identify themselves and their reason for being at the Centre. Any unfamiliar person should be approached by staff and asked if he or she needs help. Educators will be encouraged to direct the person to the Director. If a person wishes to look around, it should be suggested that they make an appointment with the Director for a visit. If staff notice an unfamiliar or suspicious person at a fence, again an approach should be made to ascertain if a person requires help. Educators should report any unauthorised visitors or vehicle to Director. State that the intruder is trespassing, and ask them to leave. Talk with the intruder away from the children, however, ensure that no staff person is left alone with the intruder at any time. Children should be encouraged to leave the vicinity. Staff should attempt to move the children as far as possible away from the situation with the intruder and all staff on the premises should be alerted to the situation. This should be done as calmly as possible. If Educators, children or families feel threatened by a visitor that has entered the Centre, they should contact the Director immediately. The Director will decide whether to stay in the building or if evacuation is required and follow the evacuation procedures. If the Director feels that child safety is at risk or feels threatened, police will be immediately contacted. If a family member is abusive in any way, the Director has the right to ban the person from the centre until the Director believes it is suitable for the person to return. Other staff and the Director should be notified, and the incident be recorded and reported to the police. Staff should always be aware of the front entrance, side entrance and fence areas. Reports of unwanted visitors/intruders will be made to the Board.
9 Should dealing with the intruder eventuate to a siege or hostage situation, Educators are required to: - Remain calm and comfort children. - Cooperate with the persons or group of people. - Undertake emergency evacuation procedures if safe to do so. - If evacuation procedures are not safe to follow, under explicit direction from the Director lockdown or lockout procedures may apply. - One staff member to locate emergency evacuation backpack and ensure emergency medical management items are available. After the emergency is over: In the event that the building is unsafe to return to, the Director or nominated staff member will notify parents or emergency contacts to collect each child. If able to return to the building, room staff are to check that all children in their care are accounted for. With reassurance and calmness, walk back to the centre following the safety procedures, recheck that all children have returned and discuss as developmentally appropriate the emergency that has taken place. Consider counselling services for anyone affected by the emergency. Responsibility It is the role of the Director or person in charge to ensure that they are familiar with procedures and can effectively and confidently manage emergency situations if and when they arise. It is the Educators responsibility to be fully aware of their roles in maintaining preventative measures and their duties in the event of an emergency. In general, Educators at John Street are expected to: Ensure the sign-in book accurately records attendance of each child. Ensure the time of arrival and departure is noted in the sign-in book for every child. Remember to sign yourself in on the staff attendance record located in the staff room. Display the emergency procedure plan for your room in a prominent position. Practice the external procedure by different exits. Practice the internal procedure. Familiarise yourself with evacuation procedures in each area of the Centre. Familiarise relievers, students and visitors with the procedure at the beginning of the shift.
10 Ensure all items in emergency bags are present. Check the number of children in your care regularly throughout the day. Legislative Provisions Education and Care services National Regulations 2011: r.97 Emergency & Evacuation Procedures r.98 Telephone or other communication equipment r.85 Incident, injury, trauma and illness policies and procedures r.86 Notification to parents of incident, injury, trauma and illness r.88 Infectious diseases r.89 First Aid Kits r.168(2)(h) & (2) Education and Care Service must have policies and procedures in relation to providing a child safe environment; and emergency and evacuation including the matters set out on r. 97 r.175 Prescribed information to be notified to Regulatory Authority r.136 First Aid Qualifications r.145 Staff records National Quality Standard for Early Childhood Education and Care & School Age Care Element 2.3.2 Every reasonable precaution is taken to protect children from harm and any hazard likely to cause injury Background Legislation Occupational Health & Safety Regulation 2007 (Vic) S.R No. 54/2007,Div 4, 4.1.15-4.1.23 Sources Department of Human Services (2006) Emergency Procedures Practice Note, State of Victoria, Melbourne Department of Education and Early Childhood Development (2010) Emergency Management Guidelines, State of Victoria, Melbourne Australian Standards: Emergency control organisation for buildings, structures and workplaces (AS 3745 2002) Retrieved June 2012 from www.standards.org.au Metropolitan Fire Brigade, Community Education Department www.mfb.vic.gov.au State Emergency Services, Emergency Management Consultancy Section www.ses.vic.gov.au Related John Street Policies, Procedures and Guidelines Policies Appendices Guidelines Dealing with Medical Conditions & Medication; Delivery & Collection of Children; Occupational Health & Safety; Anaphylaxis; Asthma; Diabetes; Program Planning; Supervision of Children; Communication with Families; Inclusion of Children with Additional Needs; Dealing with Illness & Infection; Acceptance & Refusal of Authorisations; Bomb threat observation checklist; Hazard Report; Special Health Needs Support Plan; Emergency Management Manual available in the administration office
11 Authorisation & Review The Board, through the Centre Director will ensure that the procedures for dealing with emergencies and evacuations are compliant with the Education and Care Services National Law and Occupational Health & Safety Law. The review and development of policies and procedures will be completed by the Grants and Policy subcommittee of the Board, in collaboration with John Street's Director. Drafts will be circulated to seek input from staff and feedback from families, before final approval from the Board. In accordance with R. 172 of the Education and Care Services National Regulations, John Street will ensure that families of children enrolled at John Street are notified at least 14 days before making any change to a policy or procedure that may have significant impact on: John Street s provision of education and care to any child enrolled at the service; a family s ability to utilise the service; or the fees charged or the way in which fees are collected. To ensure that that John Street is compliant, and maintains collaborative approaches with the community, John Street will notify all families of children enrolled at least 14 days before making ANY policy change, unless this time period would pose risk to the safety, health or wellbeing of any child enrolled in the service, in which case John Street will act to adjust any policies and/or procedures to ensure the safety, health and wellbeing of all children at the service, and will notify families as soon as practicable after making the necessary change(s). The Board authorises this policy and welcomes the opportunity to discuss any aspect with stakeholders. We appreciate your support while we strive to provide a quality education and care service for children and families in our community. Date approved: Signed: Date Reviewed Details of Change Date of next Review August 2011 August 2012 March 2013 Complete redevelopment to include legislative provisions pertaining to the national law, occupational health and safety, and reference to natural disaster; fire and smokes; bomb threat; snake, restricted dog breed or other potentially dangerous animals; acts of terrorism; chemical or hazardous leaks and spills; loss of water or power; intruders; outbreak of infectious disease or illness; and death of a child or adult, July 2014