v2013-2015 Emergency Action Plan In case of an actual emergency: Stay Calm Call Security (951) 785-2222 Security will respond to and manage ALL emergencies, and will keep the community (951) 785-2411 for Campus Information (951) 785-2911 for Security s Emergency Response Desk
This document is for training and reference purposes. In an actual emergency, immediately call Security at (951) 785-2222. Security will provide you detailed instructions and call 911 if appropriate. Security personnel are trained for crisis situations. If you believe It is intended that every department have a copy of this document and review germane pages on a routine basis. It is further recommended that this document be reviewed by each new hire. In a major crisis, members of the Business Emergency Action Team will convene to discuss the situation and determine a response. Response instructions for the crisis will be sent via text and e-mail messages to the campus. All faculty, staff, and students are recommended to register their cell phones through the MyCampus portal in order to receive these text messages. Please Note
Active Shooter The person who witnesses an armed individual: Call Security at (951) 785-2222. If the individual is acting in a Be careful not to make any changes to the scene, law enforcement authorities will investigate the area. If a shooter(s) comes into your immediate space: Attempting to overcome the shooter with force is a last resort that should only be initiated in the most extreme circumstances. There is no further procedure the authorities can recommend in this situation. If a shooter(s) is inside your building: NOT go to the normal gathering site for your building. Get as far away from the building as possible. Remember there may be more than one active shooter, so avoid open spaces. Attempt to call 911 Attempt to call Security at (951) 785-2222 Attempt to call/text/warn others in the building your cell phone. Attempt to move to a core area of the building and remain there until an all clear instruction Attempt to get into a room where you can lock all doors and secure yourself in that space. Turn off the lights and close all windows. desk or behind shelves or other objects, and remain silent. Direct all those around to do the same. Remember there may be more than one active shooter. Unknown or unfamiliar voices may be false and designed to that is giving instruction, do not change your status. Do not allow passer-by individuals into your locked area. If a shooter(s) is outside the building: Move to a core area of the building and remain there until Attempt to get into a room where you can lock all doors and secure yourself in that space. Turn off the lights and close all windows. desk or behind shelves or other objects, and remain silent. Direct all those around to do the same. Unknown or unfamiliar voices may be false and designed to that is giving instruction, do not change your status. Active Shooter
Assault/Abuse/Crimes The person who witnesses the Assault/Abuse/Crime or whom it was reported to will: Call Security at (951) 785-2222 Ensure the safety of the victim Remain with the victim until Security or the police arrive Notify Dean of Students Notify Counseling Center Dean of Students will: Assign a staff member to supervise the victim Notify the emergency contact of involved victim(s) with the consent of the victim Assault/Abuse/Crimes
Blood Born Pathogens The instructor or staff member will: Call Security at (951) 785-2222 Keep students away from the exposed area water if needed Notify administrator on duty Health Services will: Dispose of contaminated materials following proper procedures Human Resources will: applicable
Bomb Threat the building (including but not limited to securing, into the building). Under any circumstance do not touch or remove any suspicious objects, such as a box, cylinder, briefcase, etc. at the school after you evacuate the room where the object was found. All bomb threats should be taken seriously and immediately reported to police. The person who receives the bomb threat will: Keep caller on the line as long as possible Complete the Bomb Threat Checklist (posted on next page) As soon as the caller hangs up, IMMEDIATELY call 911 Evacuate the building after the routes of egress and evacuation site have been surveyed by the police/ administration Call Security at (951) 785-2222 If a written threat is received it should be given to Security immediately Notify Dean of Students Contact Safety Building Coordinators to assist in evacuation The Safety Building Coordinator will: Evacuate to a previously designated area (at least 500 feet from the building) Take head count of building occupants Make sure staff and students: Leave doors and windows open DO NOT turn lights on or off DO NOT turn on any other electrical power sources Students may take backpacks only if they have been in their possession Bomb Threat
Bomb Threat Checklist Questions to Ask When is the bomb going to explode? Where is it right now? What does it look like? What kind of bomb is it? What will cause it to explode? Did you place the bomb? Why? What is your address? What is your name? Exact wording of the threat Sex of caller Race Age Length of call Number at which call was received Time Date If the voice is familiar, whom did it sound like? Your name Threat Language well spoken (educated) foul incoherent taped message read by threat maker Caller s Voice calm angry excited slow slurred soft loud laughter normal familiar whispered clearing throat deep breathing cracking voice nasal stutter lisp raspy deep rapid accent crying distinct Background Sounds street voices music motor phones house noises animal noises factory machinery airplanes booth cellular phone other factory clear static local Bomb Threat Checklist
Death on Campus The person making the discovery will: Call Security at (951) 785-2222 Keep anyone from disturbing the body Contact police Remain on the scene Keep the area secure Send out an e2campus alert Secure the location and direct staff and students to remain in assigned areas until further notice Document all statements made by witness(es) Ensure proper supervision in all areas The Counseling Center will: Convene the Crisis Management Team Death on Campus
Emergency Guidelines imperative that these procedures be followed to permit an orderly evacuation for the protection of all in the buildings. All staff members should be alert to the needs of non-ambulatory students and take appropriate measure to ensure their safe evacuation in an emergency. Fire Drill or Other Emergency: Students, instructors, and all staff immediately evacuate the building to nearest clear exit according to the evacuation routes posted in each room (instructors Call Security at (951) 785-2222 Students, instructors, and all staff move away from building at 500 feet in a speedy and orderly manner. Instructors take their attendance sheets with them and remain with their classes. Take attendance making sure that all students are accounted for. All students should stay 500 feet away from building until the all clear signal. Department and/or Security. The Emergency Management Team and support personnel will meet with the circumstances of the event. Building coordinators and Security will communicate over two-way radios. Emergency Guidelines
Earthquake/Natural Disaster Everyone: Remain calm indoors Take cover under desks and tables, against inside walls, under doorways or in interior hallways Stay away from windows as needed Call Security at (951) 785-2222 as needed further instructions from Security Coordinate with Dean of Students Coordinate with On-Call personnel Coordinate Risk Management Risk Management will: Convene the Emergency Management Team Emergency Management Team will: Determine appropriates response(s), including campus closure Contact University Relations, as appropriate University Relations will: Coordinate the media effort After the disaster, the Dean of Students will: Notify the emergency contact of any victim(s) Natural Disaster
Fights/Confrontations : Call Security at (951) 785-2222 Yell out combatants name; order them to STOP! Say Ladies and Gentlemen if names are not known Notify combatants that police have been called Advise spectators to disperse immediately Notify Residence Hall Dean/Dean of Students as soon as possible The Residence Hall Dean/Dean of Students will: Take appropriate disciplinary action
Fire/Explosion/Gas Person discovering the Fire/Explosion/Gas situation will: Call Security (951) 785-2222 Assess situation/incident location Secure the location Notify Emergency Response Team Safety Coordinators for affected building(s)/location will: Take the emergency kit to the designated area for their building, yet remaining upwind of the affected building(s)/location at all times Take cell phones, as possible, to communicate with Security at (951) 785-2222 Safety Coordinators will conduct head count of building occupants
Hazardous Materials The person discovering the material will: Call Security at (951) 785-2222 Identify the spilled material, if possible responders, if the situation allows Remove students from the area and evacuate Avoid contact with the materials Wait for further instructions Secure the location Direct EMS to the scene of incident Management, (951) 785-2102 Riverside Fire Department will: (909) 358-5055 The Risk Management will: Emergency Management Team Physical Plant will: Contractor
Hostage Situation When you are taken hostage: Stay calm, the captors in all probability do not want to harm persons held by them Obey all instructions. Treat the hostage taker as normally as possible. Be respectful to hostage taker Don t speak unless you are spoken to and then only when necessary The hostage taker(s) are likely in a highly emotional state of mind. Keep eye contact, but do not stare Do not behave in a threatening manner If hostage taker(s) are unaware of you, do not intervene Note several items for the police: Number of hostage taker(s) Appearance of hostage taker(s) (descriptions of clothes, weapons, demographics, age, height, weight, hair color, scars, tattoos) Demands made by the hostage taker(s) Statements made by the hostage taker(s) The person who observes that someone else has been taken hostage will: Call Security at (951) 785-2222 Be prepared to provide police with: Number of hostage taker(s) Description of hostage taker(s) (descriptions of clothes, weapons, demographics, age, height, weight, hair color, scars, tattoos) Type of weapon hostage taker(s) have Number and names of hostage(s) Demands and instructions hostage taker(s) have given Type of vehicle (license plate, make, model, color) Hostage Situation
Kidnapping The person who suspects or witnesses the kidnapping will: Call Security (951) 785-2222 Notify Dean of Student or designee Investigate scene Send out an e2campus Alert message Notify the Counseling Center Dean of Students will: Notify the emergency contact of the victim Notify Risk Management Risk Management will: Notify the EMT via e2campus alert Emergency Management Team will: Meet to discuss further actions University Relations will: Coordinate the media effort if appropriate Kidnapping
Medical Emergency/ Pandemic The persons on scene will: Call Security (951) 785-2222 Remain calm Maintain safety until EMS arrives Advise spectators to disperse immediately Direct EMS to the scene Notify Dean of Students or designee Complete incident report The Dean of Students will: Assess the emergency incident Notify the appropriate personnel Notify emergency contact Medical Emergency/
Mental/Emotional Distress Academic Indicators work and grades Repeat absences or presentations more personal rather than academic counseling during Safety Risk Indicators Unprovoked anger or hostility Implying or making a direct threat to harm self or others Academic assignments dominated by themes of extreme hopelessness, despair, acting out, suicidal ideations/violent behaviors - a for help Marked changes in physical appearance including deterioration in grooming, hygiene, or weight loss/gain Excessive fatigue/sleep disturbance Intoxication, hang-over, or smelling of alcohol Disorientated or out of it Self-disclosure of personal distress - family problems, contemplating suicide, grief Excessive tearfulness, panic reactions, irritability or unusual apathy Verbal abuse (e.g. taunting, badgering, intimidation) Expressions of concern about the student by his/ her peers See Somthing: distress. Graduate and undergraduate students alike may feel alone, isolated, and even hopeless when faced with academic and life challenges. These negative feelings can adversely impact aca- student because you have prolonged and frequent contact with them. Do Something: Your sincere expression of concern may be a critical factor in saving a student s academic career or even their life. dent distress, and identify appropriate referrals to on-campus and off-campus resources. Say Something: Students presenting with disturbing behaviors in your presence are more than likely having in social settings. upset, worried, alarmed, or threatened! student of concern in connection with a health and safety emergency. Observations of a student s conduct or statements made by a student are not FERPA protected. Such information should be shared with appropriate consideration for student privacy. Adapted with permission from the Counseling Center of California, Riverside Mental/Emotional Distress
Mental/Emotional Distress Response Protocol On Campus Resources Campus Health Center (951) 785-2200 Counseling Center (951) 785-2011 Center for Student Academic Success (CSAS) (951) 785-2452 Spiritual Life (951) 785-2090 International Services (951) 785-2237 Campus Security (951) 785-2222 Residential Life (951) 785-2212 In the Community Resources Riverside Helpline (24hrs) (951) 686-4357 Riverside Community Hospital (951) 788-3000 Riverside County Medical Center (951) 486-4000 Riverside Area Rape Crisis Center (951) 686-7273 Is the student a danger to self, or others, or does the student need immediate assistance for any reason? YES The students conduct is clearly reckless, disorderly, dangerous, threatening including self-harmful behavior Call 911 and Campus Security (951) 785-2222 A report will be made to the Dean of Students incident I M NOT SURE The student shows signs of distress but I am unsure how serious it is. My interaction has left me feeling uneasy and/ or concerned about the student During Business Hours: (951) 785-2167 After Business Hours: Contact Campus Security (951) 785-2222 NO I am not concerned for the student s immediate safety, but he/she is academic and/or personal issues and could use some support Refer the student to an on campus resource Adapted with permission from the Counseling Center of California, Riverside Mental/Emotional Distress
Missing Persons An individual who suspects that a person is missing will: Call Security (951) 785-2222 of missing person, missing person s cell phone number and any other pertinent information) Ask the reporting party the following: Student name and description including clothing worn that day Advisor Address Names of friends and classmates Cell phone number of the missing person Try to determine the presence of strangers around the area where the student was last seen Notify the police, assist as needed Notify Dean of Students and residential hall dean, if a dorm student Notify emergency contact Notify Emergency Response Team as needed for assistance
Off Campus Activity The instructor/leader/coordinator will:, if necessary, and provide the medical release forms for EMS Complete Accident Investigation form with Risk Management : Consult with Health Services, as needed Contact University Relations, as needed If driving a university vehicle and an accident occurs: Exchange information with the other parties (license plate number, make, model, color, year, name, date of birth, address, phone, insurance, drivers license number) If injury occurs, call 911 Get a witness statement and contact information, if possible Take photo of damaged vehicles Report accident to Risk Management for claims processing Off Campus Activity
Out-of-Control Person The person who observes the out-of-control individual will: Call Security at (951) 785-2222 Isolate the out-of-control person by removing other persons from the area Try to avoid physical contact, physical restraint is NOT recommended Remain calm and speak in a slow, calm voice DO NOT threaten whether threatened or not DO NOT threaten with legal or police action DO NOT laugh or joke with out-of-control person Make sure the situation is under control and that everyone is safe and secure Notify police if necessary Notify Dean of Students Notify Counseling Center The Dean of Students will: Notify emergency contact of any victim
Suicide Attempt The person who becomes aware of the Suicide Attempt will: Call Security at (951) 785-2222 Ensure that the individual is NOT left alone Call Dean of Students and resident hall dean for a dorm student Call Counseling Center Dean of Students will: Notify emergency contact, if permitted by individual Notify Crisis Management Team Suicide Attempt
Suspected Drug/ Alcohol The person suspecting instances will: Report all suspicions of drug or alcohol possession, use, or distribution to Security and/or Dean of Students immediately Continue to observe person until help arrives Contact the police, as necessary Contact Dean of Students Disciplining party will: Reform, and any other pertinent laws Notify the police if the individual is in possession Suspected Drug/Alcohol
Universal Safety Precautions for Educational Settings Universal precautions refer to the usual and ordinary steps all school staff need to take in order to reduce their risk of infection with HIV, the virus that causes AIDS, as well as all bloodborne organisms, such as the Hepatitis B virus. They are universal because they refer to steps that need to be taken in all cases, not only when a staff member or student is known to be HIV-infected. existing safety guidelines. gloves) must be readily available to staff members who are responsible for the clean-up of 3. Inspect the intactness of skin on all exposed body parts, especially the hands. Cover any and all open cuts or broken skin, or ask another staff member to do the clean up. Gloves contribute an added measure of protection, and are recommended. 4. Clean up blood with appropriate germicide, pouring the solution around the periphery of order to avoid contaminating other surfaces or parts of the body (be especially careful not to touch your eyes before washing up). Soap and water will kill HIV. School Settings
Utilities Malfunction The person discovering the malfunction will: Remove students from dangerous area Report the malfunction immediately to Security at (951) 785-2222 Conduct an initial investigation to ensure that there is no danger to building occupants if it can be done safely Secure the area if necessary If danger exists: Initiate evacuation procedures Notify the Dean of Students Utilities Malfunction
Visitors/Strangers/ Intruders on Campus The person who sees a visitor or stranger whom arouses suspicion will: Greet the visitor or stranger and offer help If person remains suspect, break contact and call security at (951) 785-2222 : Call Security at (951) 785-2222 Close and lock all doors within their space If it can be done safely, monitor the movements of the intruder Contact Emergency Response Team Visitors/Strangers/ Intruders on Campus
Glossary of Terms All Clear: Resume normal activities as instructed by Security via BEAT (Business Emergency Action Team) Also known as The Emergency Management Team: Director Risk Management-Chair, of Students, Executive Director University Relations, Director Security, Director Counseling, Director Disability Services, Director Residence nd stage responders Central Command Post: Located at Campus Security where decisions and courses of action to be taken in all emergencies are determined Comprehensive Assessment: The plan or blueprint that states the WHO, WHAT, WHEN, and WHERE response to a disaster or emergency will be handled Crisis Management Team: Counselors, Dean of Students, Residence Emergency Action Plan: Is the process of preparing for, mitigating, responding to, and recovering from an emergency Emergency Response Team: Administrator on duty, Director Security, st stage responders Hazardous Material HAZ MAT to which exposure results or may result in adverse effects on the health or safety of persons, property, and/or the environment Intruder: anyone in a La Sierra University building or on La Sierra University grounds who appears to pose a potential safety threat Localized Disaster crash, etc.) that involves only the University. Outside resource readily available Lock Down: is an emergency protocol to prevent people or information escaping, which can only be ordered by someone in command i.e. campus security Medical Disaster Team rescue trapped or injured victims Risk Assessment: A risk assessment is a process of identifying and or community may experience Safety Coordinator: A safety coordinator is management personnel State of Emergency: A state of emergency is a disaster such as an following: multiple victims, a major instability of a building(s), and the threat to life Trained responder: One who can provide emergency medical services Triage: The procedure of evaluation, treatment and disposition of casualties Triage Kit: A heavy duffel bag containing medical supplies that can be carried by team member Universal Safety Precautions for Educational Settings: See tab Glossary of Terms
Emergency Phone Numbers University Relations Information Line (951) 785-2411 Corona Urgent Care (760 Washburn Ste 6, Corona) (951) 736-4844 Coroner (951) 275-1500 County Civil Defense (951) 275-4700 (regular business hours) (951) 358-5055 (After hours) (951) 275-8920 Health Services, La Sierra University (on campus) (951) 785-2200 Human Resources, La Sierra University (on campus) (951) 785-2088 La Sierra University (on campus) (951) 785-2113 Red Cross (951) 688-6440 Risk Management & ADA, La Sierra University (on campus) (951) 785-2102 Security (951) 785-2222 Security Emergency Response Desk (951) 785-2911 Security fax line (951) 785-5222 Hospitals Corona Regional Medical Center (951) 737-4343 Riverside Community Hospital (951) 788-3000 State Emergency Management Agencies (916) 845-8510 Hole Avenue, Riverside (951) 826-5480 American Red Cross (888) 831-0031 Emergency
Emergency Response Flow Chart Incident Reporting Methods First Responders Administrative Analysis Response Decisions Public Notifications
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