Bachelor of Science in Human Services Program Orientation BSHS Version 005 Effective March 1, 2012
CONGRATULATIONS! If you are here, you have just made the first step in earning your Bachelor of Science in Human Services Degree at University of Phoenix. We welcome you to the BSHS Program! 2
Human Services The field of Human Services is broadly defined, uniquely approaching the objective of meeting human needs through an interdisciplinary knowledge base, focusing on prevention as well as remediation of problems, and maintaining a commitment to improving the overall quality of life of service populations (National Organization for Human Services, 2010, 3).
Human Services The Human Services profession is one which promotes improved service delivery systems by addressing not only the quality of direct services, but also by seeking to improve accessibility, accountability, and coordination among professionals and agencies in service delivery (National Organization for Human Services, 2010, 3).
BSHS Program Next Steps You will need to synthesize knowledge across courses in order to develop your knowledge, skills, attitudes and professional identity in the field of Human Services. Courses are sequenced to introduce content that is then reinforced in subsequent courses. Courses cannot be taken out of sequence and have prerequisite courses to move on. Content Areas are assessed for assimilation in each course to ensure you are ready for the next course. You must have a minimum grade point average (GPA) of 2.0
BSHS Program Additional Steps Graduation requires a completion of 120 credits as follows: A minimum of 63 upper division credits. A minimum of 54 of the 120 credits must be in general education areas approved by the University. Field Experience courses are required. You will be working at approved sites that have Affiliation Agreements with the University. Each Field Experience course is 15 weeks in length. Each week during the Field Experience courses every student must attend 2 hours of class and volunteer about 12 hours at their Field Experience Site. Due to the anticipated extra workload of 20 hours per week, students may not take other classes concurrently with the Field Experience classes.
CONCENTRATIONS When you enrolled, you were asked to make a selection of concentration. BSHS v.005 offers 4 choices of concentration: Management Addictions Gerontology Family and Child Services A concentration consists of 3 courses with a foundational pre-requisite course housed in the core curriculum. Concentration courses may be taken online or at your campus if offered there. They may be taken concurrently with other courses with the exception of Field Experience courses.
Human Service Worker Job Title Examples Case Worker Family Support Worker Youth Worker Social Services Liaison Residential Worker Behavioral Health Management Aide Case Management Aide Eligibility Counselor Alcohol Counselor Adult Daycare Worker Drug Abuse Counselor Life Skills Instructor Client Advocate Neighborhood Worker Social Service Aide Group Activities Aide Social Services Tech Therapeutic Assistant Probation Officer Case Monitor Parole Officer Child Advocate Gerontology Aide Juvenile Court Liaison Home Health Aide Group Home Worker Child Abuse Worker Crisis Intervention Worker Mental Health Aide/Tech Community Organizer Intake Interviewer Community Outreach Social Work Assistant Community Action Worker Psychological Aide Halfway House Worker Case Manager Rehab Case Worker Residential Manager
NOT a BSHS Worker occupational focus Licensed and/or Clinical Social Workers Licensed Professional or Mental Health Counselors Clinical and School Psychologists Licensed Marriage and Family Therapists Medical Doctors, Psychiatrists Registered Nurses, Psychiatric Nurses Lawyers, Bankers, Financial Planners Academic Advisors, Enrollment Advisors
FOUNDATION The BSHS Program begins with a strong foundation comprised of the first 5 courses: BSHS 305 - HISTORICAL DEVELOPMENT OF HUMAN SERVICES: AN INTRODUCTION BSHS 325 - HUMAN SYSTEMS AND DEVELOPMENT BSHS 335 - ETHICS AND VALUES FOR HUMAN SERVICE PROFESSIONALS BSHS 345 - DIVERSITY AND SPECIAL POPULATIONS BSHS 355 - DELIVERY OF HUMAN SERVICES: THEORY AND PRACTICE BSHS 375 - INFORMATION SYSTEMS AND TECHNOLOGY IN HUMAN SERVICES
Client Service Delivery The BSHS program has a core focus on client service and the wide range of service delivery pathways: BSHS 385 - INTERPERSONAL COMMUNICATION AND INTERVIEWING SKILLS BSHS 395 - CLIENT ASSESSMENT AND PLANNING BSHS 405 - INTERVENTION, DIRECT SERVICE DELIVERY AND CASE MANAGEMENT BSHS 415 - FIELD EXPERIENCE I BSHS 445 - SURVEY OF CRISIS AND MENTAL HEALTH ISSUES AND INTERVENTIONS BSHS 455 - WORKING WITH ADDICTIONS BSHS 475 - FIELD EXPERIENCE II
Professional Growth and Identity The BSHS program is designed with the development of a Human Services Professional Identity. Near the completion of the program, an optional board exam is offered. Upon successful completion of the Human Services Board Certified Human Services Practitioner exam and application to the Center for Credentialing in Education, you will be board eligible. The HS-BCP will be offered near the beginning of the second Field Experience course: BSHS/475.
LICENSURE is NOT involved: Our program does not prepare you for licensure in your state. Please review your state s rules and licensing board regulations. You will not be required to take the Human Services- Board Certified Practitioner examination to graduate from this program. Sitting for the exam is optional.
Mental Health Facilitator Training and International Registry
Mental Health Facilitator Registry After graduation, you may be registered (not licensed or certified) as a Mental Health Facilitator through NBCC International, a division of the National Board for Certified Counselors. MHF Training is incorporated into the course structure. Mental Health Facilitators are First Responders: Community Outreach Natural Disasters Trauma and Crisis Workers The Mental Health Facilitator (MHF) program is designed to improve access to mental health care within a given community by educating and training professionals, paraprofessionals and lay people in the basics of mental health (NBCC International, 2012, 1.).
Not Just an Academic Program The Bachelor of Science Human Services Program is an undergraduate degree course of study. Our Field Experience courses are designed to prepare you for work in the real world as a human service worker in a wide range of employment areas.
Structure and Sequencing The BSHS program is designed with a sequence of courses beginning with foundational moving through client service delivery courses and include professional development coursework. Field experience courses may not be taken before completion of essential requirements.
The Coursework Two levels for each course: Classroom weekly workshops @ 4 hours each. May not miss more than 1 per course. Learning Team Assignments @ 4 hours per week. Learning Team work is NOT optional and a part of the semester-credit time commitment for a 3 semester hour course.
Core Preferred Sequence* ID Title CR Length Prerequisites BSHS/305 Historical Development of Human Services: An Introduction 3 5 weeks Meet Program Admission Requirements BSHS/325 Human Systems and Development 3 5 weeks --- BSHS/335 Ethics and Values for Human Service Professionals 3 5 weeks BSHS/305, 325; COMM/215; MTH/209 BSHS/345 Diversity and Special Populations 3 5 weeks BSHS/335 BSHS/355 Delivery of Human Services: Theory and Practice 3 5 weeks BSHS/335 BSHS/375 Information Systems &Technology in Human Services 3 5 weeks BSHS/335 BSHS/415-O Orientation to Field Experience 0 1 week BSHS/345, 355, 375 BSHS/385 Interpersonal Communication & Interviewing Skills 3 5 weeks BSHS/415-O BSHS/395 Client Assessment and Planning 3 5 weeks BSHS/385 BSHS/405 Intervention, Direct Service Delivery and Case Management 3 5 weeks BSHS/395
Core Preferred Sequence* ID Title CR Length Prerequisites BSHS/415 Field Experience I 3 15 weeks BSHS/405 BSHS/425 Administration and Management of Human Service Programs 3 5 weeks BSHS/405 BSHS/435 Research and Statistics in Human Services 3 5 week MTH/220 BSHS/445 Survey of Crisis and Mental Health Issues and Interventions 3 5 weeks BSHS/405 BSHS/455 Working With Addictions 3 5 weeks BSHS/445 BSHS/465 Professional Development and Identity 3 5 weeks BSHS/425, 455 BSHS/475 Field Experience II 3 15 weeks BSHS/465 and All Concentration Courses BSHS/485 Capstone: Advocacy and Creating Social Change 3 5 weeks BSHS/475
BSHS Version 5 Areas of Concentration Management Addictions Gerontology Family and Child Services
Areas of Concentration The Bachelor of Science in Human Services program offers a selection of 4 areas of concentration. In addition to completing the Core Courses, an additional 3 courses must be completed from the selected concentration before entry into the Field Experience II Course, BSHS/475. Concentrations are: Management Addictions Gerontology Family and Child Services
Management ID Title CR Length Prerequisites BSHS/426 Human Services Management: Theory and Practice 3 5 weeks BSHS/425 BSHS/427 Critical Thinking Skills in Management Decision Making 3 5 weeks BSHS/426 BSHS/428 Human Service Program Design and Proposal Writing 3 5 week BSHS/427
Addictions ID Title CR Length Prerequisites BSHS/456 Addiction Interventions for Human Service Workers 3 5 weeks BSHS/455 BSHS/457 Codependence and Working with Families 3 5 weeks BSHS/456 BSHS/458 Action Planning, Relapse Prevention and Aftercare 3 5 week BSHS/457
Gerontology ID Title CR Length Prerequisites BSHS/437 Aging and Social Systems 3 5 weeks BSHS/345, 355; MTH/220 BSHS/438 Care of Ill and Aging Populations 3 5 weeks BSHS/437 BSHS/439 Grief, Loss and End of Life Issues 3 5 week BSHS/438
Family and Child Services ID Title CR Length Prerequisites BSHS/406 Family Systems and Social Systems 3 5 weeks BSHS/405 BSHS/407 Family Violence Across the Lifespan 3 5 weeks BSHS/406 BSHS/409 Child Abuse and Neglect 3 5 week BSHS/407
Exams You are required to take and submit the MHF pre-test in BSHS/305. The post-test is required in BSHS/485. Instructors may employ a variety of examinations to assess your assimilation of course content. The Human Services-Board Certified Practitioner exam is offered in BSHS/475 as an optional exam. Passing the exam and completing the application will make students Board Certified eligible.
A Lot Happens Between Now and Graduation Successful completion of this program involves demonstration of knowledge, skills, and attitudes concordant with the human services profession. Evaluation of your progress happens in: *Course grades *Field Experience Ongoing evaluation by individual course faculty combined with faculty collaborative evaluations.
What High Grades Mean A B C Excellent performance. Work is exemplary and worthy of emulation by others. Good Performance. Work meets expectations for graduate-level quality. Average Performance. Your GPA must be at this level to graduate from the program.
Field Experience Courses Program graduation require completion of 2 Field Experience courses and FE Orientation: BSHS/415-O Field Experience Orientation BSHS/415 Field Experience I 15 Week Course: 175 Service Hours. BSHS/475 Field Experience II 15 Week Course: 175 Service Hours Can only be accomplished at approved sites with whom University of Phoenix has an established Affiliation Agreement.
Field Experience Courses Are completed at approved sites under supervision of a qualified professional. Must attend weekly classes and cannot miss more than 2 classes. Students are responsible for maintaining APPROVED UOP forms and logs, obtaining site supervisor signatures and faculty supervisor signatures. Students are responsible for finding their own placement site from our list of approved sites.
Field Experience Courses Doubling Up during Field Experience courses is not allowed. Students must complete and track all Field Experience hourly requirements on approved forms. Do not make your own forms. Extra hours (up to 75 hours beyond the 175 required) accumulated and documented while in the Field Experience I course may count toward your Field Experience II hours. Attending class is not optional regardless of accumulated service hours.
PERSONAL GROWTH The program includes components that encourage self-growth and/or self-disclosure as part of the training. The process is not optional. The program as well as the culture of human services promotes values of multicultural diversity. In addition to the University s Student Code of Conduct, the College of Social Sciences has established supplemental behavioral standards to which our students are held.
Your Ethical Responsibility As prospective human services workers or counselors, College of Social Science candidates are expected to represent the University as professionals and adhere to the ethics and standards of their profession as well as the University s Student Code of Conduct (University of Phoenix Supplemental Standards, 2020, 1).
SUPPLEMENTAL STANDARDS Students in this program are held to a higher standard than other UOPX programs called Supplemental Standards. The Supplemental Standards set the bar on professional expectations for behavior, mental wellness, social interaction and following the applicable Code of Ethics.
Our Professional and Ethical Responsibility Through systematic developmental assessment, faculty follow due process standards as expressed in the University s Student Handbook and College s Supplemental Standards. We have a responsibility not to promote through the program students whose personal, professional, and academic standards do not meet standards delineated in those specifications and ethical codes. Site supervisors (at your field experience sites) also provide input as to your fitness to enter the human services field. Faculty exercise academic freedom within parameters, and provide academic performance evaluation criteria in their syllabi as elaborated in class according to established curriculum guidelines.
GETTING THE MOST OUT OF YOUR EDUCATIONAL EXPERIENCE MAKING IT WORK
HINTS FOR SUCCESS Get to know your faculty and let them know you. Members of the faculty want you to be successful. Ask questions that will help you to learn. Adopt a positive perspective on your training. Become involved in your profession with membership in professional organizations.
GET TO KNOW EACH OTHER Pair up with someone you haven t had a visit with yet and talk until you find at least one thing in common. Look for things that are more unusual versus more usual (e.g., we both broke our legs when we were teens, versus we re both married).
BE AN ACTIVE LEARNING TEAM MEMBER What might be the most positive aspects of using a team approach in an academic environment? What concerns might you have about being in a team? Discuss what traits and behaviors that you would like to see in fellow team members. How would you present these traits and behaviors yourself as a learning team member?
QUIET LEARNING TEAM MEMBERS Imagine that one of your team members is very quiet and does not participate at the level that the rest of the team believes is necessary. How would you communicate this to the quiet team member? What would you be sure not to say? How would you like to be approached if you were perceived as being overly quiet and passive by your team? What would be your approach if you were already a counselor?
LEARNING TEAM CONFLICT Imagine that two members of your team constantly disagree. At times they raise their voices and refuse to listen to the other person s opinion. The team is having a hard time getting tasks completed and all of the team members are worried about getting good grades. What could team members do to try to resolve the situation? How should a counselor approach individual, group or team conflict? Pair up with someone you do not know and brainstorm at least 3 strategies for resolving Learning Team Conflict.
FAQs Frequently Asked Questions
What is the Mental Health Facilitator Registry? And why do I want to be included? The MHF Registry is maintained by the NBCC International (NBCC-I). Being listed on the International Registry documents your completion of specialized training in the recognition of mental health issues and appropriate actions for first responders. Listing on the International Registry can be included on your résumé or CV. The MHF International Registry provides the foundation for additional training as an MHF trainer in your community.
How do I get on the MHF International Registry? After program completion interested graduates will be provided an application form for you to send to NBCC-I. There is an application fee of $20.00 to be included with your application. There is a yearly maintenance fee of $20.00. NBCC-I will mail you a certificate of registration. You must renew your registration every 5 years.
FAQ What happens if a Supplemental Standard is not followed? A referral letter from the Campus College Chair (or designee) will be sent by FedEx outlining the issues and requesting a response from the student. Consequences are dependent on the severity and consistency of the charge. Dismissal from the program is possible.
FAQ What if I miss more than 1 class in a 5 week course? You will be summarily dismissed from the program! Just kidding you will be auto dropped from the course. Excused 2 nd absences must meet stringent criteria and be approved by the Director of Academic Affairs.
FAQ Where do I find the approved site list for the field experience courses? The Campus College Chair or designee can provide the list. I have a field experience site and site supervisor already selected, but they are not on your approved list. What do I do? Email your Campus College Chair for instructions. The process to gain site approval can take several months.*
FAQ I had an instructor in an earlier class that I don t want again, but they are scheduled for one of my upcoming courses. Can I change? The scheduling of instructors and instructor selection process is thoughtfully considered before an instructor is assigned to a course. Professionalism is expected of all students in a counseling program.
FAQ My Learning Team members don t like me and/or I don t like them. Can I be assigned to a new Learning Team? Students in a counseling program are held to a higher standard and expected to demonstrate professional counselor behavior at all times. Conflict resolution is a part of this process.
WELCOME! Welcome to the University of Phoenix Bachelor of Science in Human Services Program! Let the adventure begin!
BSHS Program References Bureau of Labor Statistics (2010). Occupational outlook handbook, 2001-11 Edition. Retrieved from http://www.bls.gov/oco/ National Board for Certified Counselors International (2012). Mental Health Facilitator. Retrieved from http://www.nbccinternational.org/mhf National Organization for Human Services (2010). The National Organization for Human Services. Retrieved from http://www.nationalhumanservices.org/ University of Phoenix (2010). Supplemental standards for candidates in College of Social Sciences Counseling Programs. Phoenix, AZ: Author.