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NHS Greater Glasgow and Clyde Leverndale Hospital, Glasgow Intensive Psychiatric Care Units Service Profile Exercise ~ November 2009

NHS Quality Improvement Scotland (NHS QIS) is committed to equality and diversity. We have assessed the performance assessment function for likely impact on the six equality groups defined by age, disability, gender, race, religion/belief and sexual orientation. For this equality and diversity impact assessment, please see our website (www.nhshealthquality.org). The full report in electronic or paper form is available on request from the NHS QIS Equality and Diversity Officer. NHS Quality Improvement Scotland 2009 First published November 2009 You can copy or reproduce the information in this document for use within NHSScotland and for educational purposes. You must not make a profit using information in this document. Commercial organisations must get our written permission before reproducing this document. Information contained in this report has been supplied by the NHS board concerned, unless otherwise stated, and is believed to be reliable on publication. www.nhshealthquality.org =

Contents Background 1 1 Overview of local mental health services 3 2 Intensive psychiatric care unit provision 4 2.1 Admission to IPCU 4 2.2 Model of care provision 4 2.3 Discharge from IPCU 6 3 Demographics 6 3.1 Numbers of IPCU admissions 6 3.2 Nature of admissions 6 3.3 Management of other population groups 7 4 Links with other secure mental health provision 7 5 Governance arrangements 8 6 Plans for service development 8 7 Other points to note 8 Appendix 1 Glossary of abbreviations 9 = =

Background The Scottish Government s national mental health benchmarking project (January 2008) defined intensive psychiatric care units (IPCUs) as: a multi-disciplinary team with specialised training; the ratio of nursing staff will be higher than a general psychiatric ward. The service is recovery focused; it provides intensive treatment and interventions to patients who present an increased level of clinical risk and require an increased level of observation. (Technical Appendix, January 2008). The National Mental Health Services Assessment: Towards implementation of the Mental Health (Care and Treatment) (Scotland) Act 2003 (March 2004) Report highlighted specific challenges faced by IPCUs in light of changes in mental health legislation. In particular, the report outlines the dual function often ascribed to IPCUs where they function as both a low level secure forensic unit and as an extension of general adult inpatient psychiatric services. This is further complicated by the need for appropriate care environments for females, adolescents, older adults and those with learning disabilities. The report concludes that IPCU provision is a small but important part of services and should remain central to planning decisions when implementing the [Mental Health (Care and Treatment) (Scotland)] Act. Introduction to the IPCU project There is very little published UK data about IPCUs. The NHS Quality Improvement Scotland (NHS QIS) 3-year strategic work programme, Improving the Quality of Mental Health Services, 2005 2008 recognised this and included a commitment to undertake an audit of IPCUs in Scotland. Before undertaking any work to assess how services are delivered within IPCUs, it is important that we have a clear picture of: how many IPCUs there are across Scotland the arrangements in place in NHS board areas that do not have local IPCU provision how the IPCUs are structured and staffed the relationships between IPCUs and other mental health services, and the referral pathways both in and out of IPCUs. In order to gather this background information it was agreed that the IPCU project would be delivered in two distinct stages. Stage 1 is a national service profiling exercise covering all of the territorial NHS boards in Scotland. In a parallel piece of work during Stage 1, the views and experiences of people who have received IPCU care and their informal carers will be sought. This work is being supported by Better Together, Scotland s national patient experience programme and is being delivered in collaboration with the Mental Welfare Commission for Scotland. 1

This report contains the service profiling information. The user and carer experience information will be included in a national overview report alongside the service profile information. The national overview will be published in spring 2010 and will give a full representation of the national picture from both the perspective of those who provide services, and those who use them. The service profiling findings along with the views and ideas of service providers and service users and carers that have been sought and captured during Stage 1 of the project will inform the detail of Stage 2. The service profiling process has two key parts: local information gathering and follow-up meetings. Using a service profiling questionnaire produced by NHS QIS, each NHS board gathered information on the IPCUs in its local area. These data were submitted, together with supporting evidence if applicable, to NHS QIS prior to the follow-up meetings. Follow-up meetings were held with local staff between May July 2009 to discuss the responses provided by the NHS board and seek clarification on any issues. This report presents the information supplied in the service profile form and the discussions at the follow-up meeting with NHS Greater Glasgow and Clyde on 21 May 2009. 2

1 Overview of local mental health services Greater Glasgow and Clyde is a relatively compact region with a densely populated urban core and is situated in west-central Scotland with a population of around 1,192 419. As part of the redesign of its adult mental health services, NHS Greater Glasgow and Clyde has established a mental health partnership to oversee and co-ordinate services across the NHS board area. The partnership is a coalition of six community health and care partnerships (CHCPs) which involve joint management arrangements with Glasgow City Council (five CHCPs) and East Renfrewshire Council to provide integrated healthcare and social services to local communities. There are also four community health partnerships (CHPs) where services are managed with local authority partners in East Dunbartonshire, West Dunbartonshire, Inverclyde and Renfrewshire. The NHS board is also a minor partner in both the North Lanarkshire CHP and the South Lanarkshire CHP. NHS Greater Glasgow and Clyde is also responsible for partnerships for addictions, learning disability and homelessness. As with adult mental health, these specialist partnerships oversee services for their respective client groups which ensure a uniform approach to planning and delivery. Adult mental health acute, rehabilitation and secure inpatient services are provided as follows. NHS Greater Glasgow and Clyde Dykebar Hospital, Paisley Number of beds Acute mental health admissions 45 IPCU Arran Ward 8 Low secure forensic learning disability 8 Mental health elderly care inpatient beds 62 Mental health rehabilitation inpatient beds 20 Gartnavel Royal Hospital, Glasgow Number of beds Acute mental health admissions (adults) 60 IPCU 12 Acute mental health admissions (older adults) 25 Mental health rehabilitation inpatient beds 30 Leverndale Hospital, Glasgow Number of beds Acute mental health admissions beds (adult including beds at southern general) 88 mental health elderly care inpatient beds 58 mental health rehabilitation - inpatient beds 14 IPCU 12 Low secure forensic learning disability 8 Low secure forensic rehabilitation 41 Parkhead Hospital, Glasgow Number of beds Acute mental health admissions 72 Acute mental health admissions (older adults functional illness) 16 Acute mental health admissions (older adults organic illness) 21 Mental health rehabilitation 8 3

NHS Greater Glasgow and Clyde (continued) Rowanbank Clinic, Glasgow Number of beds Medium secure mental health care 74 Stobhill Hospital, Glasgow Number of beds Acute mental health admissions 60 IPCU 12 2 Intensive psychiatric care unit provision NHS Greater Glasgow and Clyde has four IPCUs. They are located within Dykebar Hospital, Gartnavel Royal Hospital, Leverndale Hospital and Stobhill Hospital. This report will cover IPCU provision at Leverndale Hospital only. Separate reports will be prepared for each of the remaining IPCUs. Leverndale Hospital covers the south east Glasgow, south west Glasgow and East Renfrewshire CHCP areas and South Lanarkshire CHP. The IPCU at Leverndale Hospital opened in 1997 and has a total of 12 inpatient beds. 2.1 Admission to IPCU The IPCU accepts both male and female patients over the age of 18 from the acute admissions wards at Leverndale Hospital and the Southern General Hospital. A maximum of three female patients can be accommodated at any time. At the time of the service profiling exercise, there were no formal admission and discharge guidelines or exclusion criteria for admission to the IPCU. The IPCU procedure manual and the psychiatric emergency plan support practice in these areas. In emergency situations, local default procedure is to admit the person for assessment. Following assessment, a decision as to whether IPCU care is appropriate would be taken. In practice, emergency admissions and admissions from the open wards are negotiated between the IPCU consultant psychiatrist or, out-of-hours, the duty consultant and the referring service. There is no formal policy or protocol for admission of out-of-area referrals to the IPCU. In practice, referrals from outwith the hospital s catchment sector areas are accepted if alternative IPCU beds are unavailable locally. All patients admitted to the IPCU would ordinarily be detained under either the Mental Health (Care and Treatment) (Scotland) Act 2003 or the Criminal Procedure (Scotland) Act 1995. The requirement for occasional informal admissions to the IPCU was acknowledged and, in practice, informal patients are admitted. 2.2 Model of care provision The IPCU has dedicated consultant psychiatrist input, at the time of the service profiling exercise, delivered by a combination of a permanent and a 4

temporary member of staff. The permanent consultant is part-time and it was reported that the temporary member of staff is due to leave post at the end of May 2009. NHS Greater Glasgow and Clyde was also trying to recruit a fulltime psychiatry specialty doctor post. There is a dedicated IPCU nursing team, dedicated input from an occupational therapist (OT) who operates flexibly depending on the particular needs of the client group and dedicated art therapy. OT technical instructors also see IPCU patients if it is specifically outlined in their care plan and the hospital-wide recreational therapists have some dedicated IPCU sessions. There is no dedicated social work or clinical psychology input, nor administrative support, with the nursing staff often taking on some clerical duties. For some patients, psychology services may continue as in-reach from the open ward. Many of the IPCU patients need support to manage their finances and benefits when they are in hospital and dedicated social work input to the IPCU would greatly facilitate this. Example of a local initiative Patients in the IPCU have access to a smoking cessation officer who can provide advice and information and support people to stop smoking. For people who require them, physiotherapy, podiatry and dentistry services are available within Leverndale Hospital. IPCU staffing profile in Leverndale Hospital Whole time equivalent (WTE) Medical General adult psychiatrist 0.5 Nursing Allied health professionals 29 WTE (registered and non-registered): Band 7 Band 6 Band 5 Band 3 Band 2 Occupational therapist Recreational therapist Art therapist 1 1 11 1 15 0.5 0.2 0.1 Pharmacy Pharmacist 0.2 Administrative No dedicated resource staff The usual nursing complement on the ward for day shift is six, four on night shift, with a minimum of two registered staff on shift at all times. The IPCU is led by a single consultant psychiatrist and while there is multidisciplinary input to the IPCU, the multidisciplinary team does not have all disciplines in its core membership. The lead consultant psychiatrist has three fixed sessions on the ward each week with additional ad hoc visits as required. 5

There is no formal process for involvement of patients and carers in multidisciplinary meetings and care planning, however on a case-by-case basis, people are encouraged and supported to become involved. 2.3 Discharge from IPCU NHS Greater Glasgow and Clyde reported that reductions in bed numbers in the continuing care wards can result in delays in finding vacant beds to accommodate IPCU patients on discharge. In addition, the lack of a fully integrated multidisciplinary team can complicate discharge planning. It was noted that the discharge process is often more lengthy for young and older patients and patients with learning disabilities who are occasionally admitted to the IPCU. Issues with arranging for discharge of out-of-area patients were also highlighted. Again, this is affected by variable availability of beds on open wards in the referring area. 3 Demographics The total adult population aged 16 64 served by the IPCU is approximately 244,996. 3.1 Numbers of IPCU admissions The electronic Patient Information Management System (PiMS) records information on all inpatient mental health admissions including admissions to IPCUs. Data from PiMS indicate that there were 87 admissions to the IPCU during 2008. NHS Greater Glasgow and Clyde reported that the IPCU generally operates at full occupancy. 3.2 Nature of admissions The 87 admissions during 2008 can be further broken down as follows. IPCU admissions to Leverndale Hospital in 2008 Age Under 18 18 30 31 50 51 65 Over 65 Gender Male Female Ethnicity White Scottish White other Asian Other ethnic Not specified Detention status Civil law Criminal law Informal (elective) Out-of-area referrals Formal agreement No formal agreement 0 22 53 11 1 77 10 53 23 1 3 7 65 13 9 0 5 6

As previously reported, the IPCU does admit female patients. Females are accommodated in a discrete area with three single bedrooms and dedicated toileting and bathing facilities. There are no female only sitting rooms or recreation areas, however the activity room can be separated to provide a female only area. Female specific activities and groups would be arranged relative to the inpatient profile and their needs. Women only selfcare groups have been run in the past. 3.3 Management of other population groups The IPCU will very exceptionally admit patients who are under the age of 18. Ordinarily, such cases would go to the acute wards rather than the IPCU. In practice, however, this rarely happens. There were no admissions of under 18s to the IPCU in 2008. When admitted, under 18s are always managed under constant observation with input from the local child and adolescent mental health service as necessary. Admission of older adults is also uncommon and depends on individual presentation. Only one patient over the age of 65 was admitted to the IPCU in 2008. Detained patients who have a primary diagnosis of learning disability are occasionally admitted to the IPCU. When this happens, the IPCU staff liaise closely with the local learning disability service to ensure their safe management. Patients stepping down from higher levels of secure care are usually admitted to either the low secure forensic beds at Leverndale Hospital or to the medium secure Rowanbank Clinic in Stobhill Hospital. The IPCU does not admit patients stepping down, although very occasionally step-down patients may be admitted to the emergency recall bed whilst awaiting transfer back to the forensic service. In these cases, the forensic service would provide additional specialist nursing staff and the responsible medical officer would input to the IPCU for the period of the patient s stay. 4 Links with other secure mental health provision As previously reported, there are both medium and low secure dedicated inpatient forensic beds in NHS Greater Glasgow and Clyde. The medium secure Rowanbank Clinic accepts both male and female forensic patients and forensic patients with learning disabilities. In addition, there are low secure forensic learning disability beds at Dykebar Hospital and low secure forensic learning disability, and forensic rehabilitation beds at Leverndale Hospital. At the time of the service profiling exercise, there were no designated low secure forensic beds for females. NHS Greater Glasgow and Clyde reported that despite the establishment of the Rowanbank Clinic, approximately half of the beds in the IPCU are, on an ongoing basis, occupied by forensic patients. 7

5 Governance arrangements NHS Greater Glasgow and Clyde has an IPCU forum which every two months and is chaired by the head of mental health. The forum has been in existence for 18 months and has multidisciplinary representation from each of the four IPCUs. It provides the opportunity for discussion about organisational-wide operational issues. At the time of the service profiling exercise, the forum was considering the draft IPCU operational policy developed at Dykebar Hospital with a view to it being rolled out across the NHS board area. An NHS Greater Glasgow and Clyde adult planning and implementation group is in place. This group ensures that service users, informal carers and the public are involved, informed and consulted in matters relating to mental health service provision and redesign. The south integrated services meeting is the forum for more local issues relating to IPCU provision. All IPCU staff undertake aggression management training which is refreshed every 3 years. Additional staff training and development needs are monitored through the NHS Knowledge and Skills Framework and personal development plans; there is also a learning plan in place for the whole service. 6 Plans for service development NHS Greater Glasgow and Clyde had no plans to develop or extend IPCU provision at Leverndale Hospital at the time of the service profiling exercise. 7 Other points to note NHS Greater Glasgow and Clyde highlighted difficulties in moving people on from the IPCU, particularly where there is a disagreement regarding the risk factors associated with their condition. It was also noted that increased forensic admissions, often for long periods of time, can have a detrimental effect on the care, treatment and recovery of the other IPCU patients and vice versa. A better national understanding of what IPCUs are and are not, and their key functions may go some way to addressing this. NHS Greater Glasgow and Clyde reported that establishment of a dedicated Scottish IPCU forum or network would also be welcomed. 8

Appendix 1 Glossary of abbreviations Abbreviation CHCP CHP IPCU NHS NHS QIS OT PiMS WTE community health and care partnership community health partnership intensive psychiatric care unit National Health Service NHS Quality Improvement Scotland occupational therapy Patient Information Management System whole time equivalent 9