KUALA LUMPUR. Heads, Hearts and Hands Weaving the Fabric of Quality and Safety. 23rd 26th SEPTEMBER. ISQua s 35th International Conference

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ISQua s 35th International Conference KUALA LUMPUR 2018 23rd 26th SEPTEMBER KUALA LUMPUR CONVENTION CENTER Heads, Hearts and Hands Weaving the Fabric of Quality and Safety Supported by

WE INVITE YOU TO BE PART OF THE LEADING INTERNATIONAL CONFERENCE IN QUALITY AND SAFETY ISQua is a society at the forefront of Inspiring, Promoting and Supporting Continuous Improvement in the Quality and Safety of Healthcare Worldwide. Our network also develops partnerships which improve the delivery of health care for patients, their families and the organisations administering that care. One of our key partners is the World Health Organisation (WHO) who we assist with technical and policy advice as well as knowledge sharing as part of WHO initiatives. With expected attendance numbers of over 1,500 spanning 80 countries, a full 3 day programme, an exhibition hall offering over 800m2 of booth space, satellite symposia sessions, networking, delegate engagement and numerous awareness enhancing opportunities available for sponsorship, we are confident that you will want to be a part of ISQua s 35th International Conference in Malaysia. Join ISQua and our partner Malaysian Society for Quality in Healthcare at this Global Event to help spread the Quality and Safety word and raise your organisation s profile among the many influential participants in attendance. MALAYSIA PLANNING COMMITTEE CO- CHAIRS: Wendy Nicklin; ISQua President Suraiya Hussein; Deputy President, MSQH COMMITTEE: Peter Lachman; ISQua CEO Nor Aishah Abu Bakar; Head of Patient Safety Unit, MOH Malaysia M.A.Kadar Marikar; CEO, MSQH Jacqui Stewart; CEO, The Council for Health Service Accreditation of Southern Africa David Greenfield; Prof & Director, Australian Institute of Health Service Management; University of Tasmania Helen Crisp; Independent Consultant for Quality Improvement in Healthcare; UK Manvir Jesudasan; Board Member for Patient Advocate, MSQH John Brennan; GP & Quality Improvement Scholar, RCPI & ISQua Eugene C. Nelson; Director Population Health Measurement Program, The Dartmouth Institute Julie Reed; Deputy Director and Academic Lead, NIHR CLAHRC CONFERENCE CO - CHAIRS Wendy Nicklin ISQua President Suraiya Hussein Deputy President, MSQH

ISQua BOARD PRESIDENT WHY GET INVOLVED? Wendy Nicklin; Former President and Chief Executive Officer of Accreditation Canada ISQua s International Conference is considered to be one of the best annual scientific gatherings, promising a unique PRESIDENT- ELECT Jeffrey Braithwaite; Professor and Director, Australian Institute of Health Innovation, Macquarie University; Australia PAST PRESIDENT Clifford Hughes; Former CEO, Clinical Excellence Commission; Australia opportunity for delegates to share expertise and knowledge via a multidisciplinary forum. The potential to advance patient safety and quality is significant. Sponsoring/ exhibiting at an ISQua International Conference represents outstanding value by enabling you to directly access a large audience of key decision makers. Scientific Programme 5% 13% 4% ISQua Participants Profile 37% BOARD MEMBERS Bhupendra Kumar Rana; Founding CEO, Quality & Accreditation Institute (QAI) Former Director, NABH, (QCI)India Shin Ushiro; Director, Executive Board Member of the Japan Council for Quality in Health Care (JQ) Peter Carter; Former CEO of ISQua Bruno Lucet; Deputy Head of Accreditation Department, Haute Autorité de Santé Jacqui Stewart; CEO, The Council for Health Service Accreditation of Southern Africa Stephen Clark; CEO, Australian General Practice Accreditation Limited (AGPAL) Yuichi Imanaka; Executive Board Member for Japan Council for Quality Health Care, Japan Leslee Thompson; President and Chief Executive Officer of Accreditation Canada HONORARY ADVISORS Yu-Chuan (Jack) Li; Editor in Chief, International Journal for Quality in Health Care; Taiwan Duncan Inverarity: Partner, A&L Goodbody Sheila Leatherman; Low and Middle Income Countries; USA 6 Plenary presentations In excess of 1,500 delegates Representatives from 80 countries In excess of 250 presentations 700 posters Over 100 expert speakers Social Programme 25 hours of networking Interactive zones for posters Major social events 13% 10% 11% 5% 4% 11% Denmark Australia France United Kingdom Canada 10% Top 10 Delegate Countries 11% 13% 12% USA The Netherlands Taiwan Hong Kong Brazil Other countries include: Austria, Bahrain, Belgium, Germany, India, Israel, Ireland, Italy, Japan, Kazakhstan, Korea, Luxembourg, Malaysia, Nigeria, Pakistan, Saudi Arabia, South Africa, Sweden, Switzerland, UK, United Arab Emirates, Yemen 41% Senior healthcare professionals including Hospital Chief Executives, Directors in Quality and Medical Directors Clinical and Para Medical Allied Health Professional, Chief Nursing Officer, Dietitian, Doctor, Surgeons Policy makers including Health Care Ministers, Department of Health Officials and Chief Medical Officers Academics including researchers and leaders in the field of Patient Safety and Quality Health care agencies such as Accreditation, Regulatory and Performance Assessment bodies DON T MISS YOUR OPPORTUNITY TO: Reach an international audience of key decision makers Enhance your company profile on the international stage Launch new products and/or services Increase customer contact and business opportunities Achieve broad exposure over a period of time

SPONSORSHIP AND ADVERTISING OPTIONS The following sponsorship and advertising opportunities can help you gain advantage over your competitors and can play a key part in helping you achieve your marketing objectives. What s included? This section of the prospectus gives you the price of each opportunity and details the exposure you can expect to receive from your investment. Satellite Symposia Options Holding a satellite symposium session at ISQua s 35 th International Conference is a highly visible and high impacting sponsorship opportunity available, to your organisation. With such limited space available we strongly advise you to contact us early if you are interested in securing a prime time spot. Benefits include; Fully equipped meeting room including standard AV (single projection) Listing of symposium programme on congress website and in Final Programme Breakfast (45 min 60 min) - 5,000 Lunchtime (45 min 60 min) - 6,400 Networking SOCIAL RECEPTION 12,000 Open to all delegates, this will be a great opportunity for you to present your company and your brand name to the Healthcare community. Take advantage of this exciting opportunity to give the delegates an unforgettable evening. Special acknowledgement from ISQua President during Welcome Reception Company branding on buffet tables 1 complimentary conference registration COFFEE AND LUNCH BREAKS PER DAY 10,000 Associate your organisation with the official networking breaks at the Conference. Capture a highly targeted audience by sponsoring the coffee and lunch breaks. The Sponsor will be acknowledged with signage at all catering areas and brochures can be left at each catering station. Food and beverage costs are covered by ISQua. Information Distribution FINAL PROGRAMME ADVERTISING (FULL COLOUR PRINTING) Delegates and speakers will receive a copy of the Final Programme in their conference bag on arrival. Full page outside back cover 6,500 Inside front/inside back cover 5,000 Inside full page 3,200 CONFERENCE BAG INSERT 4,000 This is an opportunity for sponsors to produce and supply an insert up to A4 in size, maximum 4 pages for inclusion within the conference bag. The content and format are to be approved in advance by ISQua. 1,500 inserts will be produced by the sponsor and sent to the organisers in advance of the meeting. SPONSOR A PATIENT OR CAREGIVER TO ATTEND THE CONFERENCE 1,050 Sponsor a patient or caregiver to attend the conference. In return your logo will be included in the printed programme, Mobile App and on the ISQua website. You will also be mentioned and thanked in the opening plenary.

ISQua s SPONSORSHIP AND EXHIBITION BROCHURE MALAYSIA SPONSORSHIP AND ADVERTISING OPTIONS Awareness Enhancing ISQua can offer you maximum exposure during and long after the event, by branding delegate materials. All delegates will receive each of the following CONFERENCE BAG 10,000 The bag will be produced and designed by ISQua. POCKET PROGRAMME 8,000 Included in the badge holder. WIFI 7,900 Align your company with this opportunity if you are looking for high volume contact and increasing your brand awareness. Sponsor recognition: Logo on WIFI welcome page CONGRESS BAG TAGS 5,900 (includes production) Attach your brand to every ISQua 2018 delegate bag Sponsor recognition: Corporate logo on the back of the bag tag. SPEAKER PREVIEW ROOM 6,300 Sponsoring of this area represents a unique opportunity to reach all speakers taking part in the official scientific programme. Sponsor recognition: company name/logo on the home page and screen savers of all computers, and exclusive option for display of corporate information CONFERENCE LANYARDS 10,000 Branding on the lanyards is extremely visible option. The price includes lanyard production. NOTEPADS 3,200 This price includes production. PENS 3,200 This price includes production. CYBER CAFÉ 15,000 Despite widespread mobile technology and wireless connectivity, the Cyber Café remains a wellappreciated feature by conference participants. The Cyber Café will be located in a high traffic area at the conference venue. Sponsorship includes: Provision of 8 computers, servers and internet connections BRANDED WATER BOTTLES 7,500 (includes production) Opportunity to display company logo and information on screen saver Your logo will be printed on reusable water bottles that are distributed to all participants. Water dispensers are available throughout the venue, permitting participants to refill and use the bottles during the entire duration of the conference. These bottles are often reused after the event for leisure activities, thus perpetuating the brand awareness of your company. Opportunity to brand the Café with signage and branded mouse pads Sponsor recognition: Logo on Water Bottles ISQua CONFERENCE APP 8,000 The ISQua Conference mobile App is a multichannel attendee engagement platform providing tools, personalised content and information to all attendees during the lead up to the conference, and during the conference itself. The App provides exclusive exposure for your organisation.

Exhibition Options The ISQua 2018 exhibition will provide a unique opportunity for exhibitors to showcase their products, services and educational programmes to their target markets. The layout of the exhibition will be expertly designed to ensure comfort to the delegates, optimised visitor flow and therefore maximum exposure for the exhibitor. Coffee breaks and lunches will all take place on the exhibition floor promoting frequent and repeated opportunities for the delegates to visit the exhibits and engage with you. The detailed exhibition layout will be available by early February 2018. Space will be allocated on a 1st come-1st served basis depending on date at which the order has been confirmed. All exhibitors will have their company logo and contact details included in the final printed programme. Benefits include: Complete shell scheme package 1 table & 2 chairs for 6 sq.m. and 1 table and 3 chairs for 9 sq.m. Company logo on fascia board Electrical supply Carpeting Daily stand cleaning BEFORE 30 APRIL 2018 SPONSOR CATEGORIES DIAMOND 35,000 Special Acknowledgment as Diamond Sponsor with logo in the Plenary, Session Room and Printed Programme 30% discount on an Exhibition Stand or a Satellite Symposium Full page Advertisement in the final programme 8 Complimentary Registrations Access to the list of pre-registered participants (excluding those that opted out) including e-mails 14 days before the start of the congress for a one off e-mailing 6sqm 3,800 9sqm 5,200 AFTER 30 APRIL 2018 6sqm 5,000 9sqm 6,200 ISQua can offer you a tailored package to suit your budget and your marketing objectives GOLD SILVER 27,000 Special Acknowledgment as Gold Sponsor with logo in the Plenary, Session Room and Printed Programme 20% discount on an Exhibition Stand or a Satellite Symposium Full page Advertisement in the final programme 6 Complimentary Registrations Access to the list of pre-registered participants (excluding those that opted out) including e-mails 14 days before the start of the congress for a one off e-mailing 20,000 Special Acknowledgment as Silver Sponsor with logo in the Plenary, Session Room and Printed Programme Full page Advertisement in the Final Programme 4 Complimentary Registrations Access to the list of pre-registered participants (excluding those that opted out) including e-mails 14 days before the start of the congress for a one off e-mailing Contact Eadin Murphy, Head of Events Email: emurphy@isqua.org www.isqua.org Christopher Day, MCI Exhibition and Sponsorship Manager Email:Christopher.Day@mci-group.com

MALAYSIA 2018 - EXHIBITION & SPONSORSHIP APPLICATION FORM AND CONTRACT PLEASE COMPLETE AND SEND TO: MCI Suisse SA Att Christopher Day, 75 rue de Lyon CH 1211 Geneva 13 - Switzerland Fax: +41 22 33 99 601 E-mail:christopher.day@mci-group.com Company: Please note that all acknowledgements of your company and listing of company name and address will be generated from the following information. It is mandatory to complete and sign this form to confirm your sponsorship. This form will be considered as a contract. Company VAT number: Contact name: Address: Postal Code: City: Country: Telephone: Fax: E-Mail: Website: P.O. number if applicable: Please tick the corresponding boxes ( ) EXHIBITION Before 30 th April 2018 After 30 th April 2018 Referred by MSQH? YES NO 6 sq.m. Space ( 3,800) 6 sq.m. space ( 5,000) 9 sq.m. Space ( 5,200) 9 sq.m. space ( 6,200) *VAT is not included STAND CHOICE N : 1 st choice 2 nd choice 3 rd choice Special note: Please specify if your stand must not be located adjacent to a particular competitor. ADVERTISEMENTS (Final Programme) Outside back cover 6,500 Inside front cover 5,000 Inside back cover 5,000 Inside page (colour) 3,200 CONFERENCE SERVICES (exclusive) ISQua Conference App 8,000 Cyber Café 15,000 PROMOTIONAL MATERIAL (exclusive) Conference bags 10,000 Lanyards 10,000 Notepad 3,200 Pens 3,200 Insert in bags 4,000 Pocket Programme 8,000 CONFERENCE SOCIAL EVENTS (exclusive) Coffee & Lunch breaks (per day) 10,000 Social Reception 12,000 SATELLITE SYMPOSIA Breakfast Symposia 5,000 Lunch Symposia 6,400 Day Choice: 1 st choice 2 nd choice 3 rd choice SPONSORSHIP PACKAGES DIAMOND SPONSOR 35,000 GOLD SPONSOR 27,000 SILVER SPONSOR 20,000 PATIENT/CAREGIVER SPONSOR 1,050 PAYMENT SCHEDULE All payments must be made in Euro 100% of the total cost will be invoiced on receipt of the completed order form BY BANK TRANSFER Bank: UBS SA 1211 Geneva 2 - Switzerland Company: MCI Suisse SA for ISQua 2017 Account N : 369.393.79A Clearing: 240 SWIFT: UBSWCHZH80A IBAN: CH18 0024 0240 3693 9379A CANCELLATION POLICY Cancellation and changes to your original booking must be made in writing to MCI FOR CANCELLATIONS MADE From confirmation date to 31 st January 2018 25% of the total cost of each item will be retained From 1 st February 2018 50% of the total cost of each item will be retained From 15 July 2018 100% of the total cost of each item will be retained We hereby agree to pay the required 100% deposit in Euro as soon as we receive the corresponding invoice. I have read and agree with the ISQua 2018 terms and conditions as indicated herein. I have taken the necessary steps to ensure that anyone working on the project is aware of these terms and conditions. Place and Date: Signature and company stamp: ISQua 2018 - Malaysia - 23rd -26th September