Sales Webinar #6 12/17/14

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Transcription:

Sales Webinar #6 12/17/14

Agenda Welcome Sales Division Partner & Program Updates CalHEERS & System Updates Important Dates Q & A

Sales Divison

Enrollment Status 2014 Enrollment Status Covered CA Eligibility Determinations 157,361 Plan Selections 144,178 Medi-Cal Enrollments 216,423 Total Over 592,000

Partner & Program Updates

Voter Registration CIAs/CECs are required to assist consumers with voter registration when providing in-person assistance. The Covered California application, both online and paper, contains a new voter registration preferences section to be completed by the CIA/CEC while providing in-person assistance. CIAs/CECs are also required to follow a mandatory voter registration protocol when providing phone assistance to ensure consumer is mailed a voter registration card.

Enrollment Support: Compensation Total CEE Payments through December 17, 2014 # Certified Enrollment Entities Paid Total Paid Covered CA Plans 542 $2,804,764 Medi-Cal Payments 468 $4,147,348 Total Payments made to CEEs $6,952,112 Total Agent Commissions Paid through December 17, 2014 # Certified Insurance Agents Paid Total Paid Medi-Cal Payments ~3,000 $1,185,114 Total Payments Medi-Cal payments made to CIAs $1,185,114

SHOP Update

SHOP Update SHOP Updates Webinar For more information on SHOP Renewal, 2015 Program Changes and more! Recording available online at: http://goto.webcasts.com/starthere.jsp?ei=1046483

CalHEERS & System Updates

Auto-Renewal & Premium Assistance Consumers who renew or auto-renewed will receive a notice confirming that they have been renewed. If auto-renewed consumers contact Covered California before December 15, they can change their consent and be re-evaluated for premium assistance for January 2015. If they update their consent after December 15, they may be required to pay for the full premium amount for at least one month, based on the day that their eligibility is re-determined.

Termination Update Terminate Participation Link is Active The Terminate Participation link is active if the consumer s case has been auto renewed, whether passively or actively, and a plan has been selected for 2015. The Terminate Participation link will terminate both 2014 and 2015 plan benefit years. Agents who click on the termination participation link after December 1, 2014 will end the 2014 coverage as of 12/31/14 and cancel the 2015 renewal coverage. Terminate Participation Link is Not Active The link will remain inactive if the 2015 plan selection is not complete. The consumer s auto-renewal started but is not complete because the health plan is no longer available. If you have consumers who may have requested terminations before December 1, 2014, please contact the Agents Service Center at 1-877-453-9198.

Mixed Household Households with at least one member enrolled in Covered California and at least one member enrolled in Medi-Cal are referred to as Mixed Households. The Agent Service Center can assist agents with consumers in Mixed Households with questions relating to Covered California health plans and notices. Covered California must direct calls concerning Medi-Cal coverage to their county social services office. Prior to obtaining a final Medi-Cal eligibility disposition, any changes consumers in Mixed Household want to make to their account must be directed to their county social services office. www.dhcs.ca.gov/services/medi-cal/pages/countyoffices.aspx

Binder Payments Anthem Blue Shield Kaiser Molina Health Net LA Care Sharp Valley Chinese Community Health Plan Western Health Advantage Carrier Available Available through Third Party X X X X Not Available Available in January For Help: http://www.coveredca.com/youre-in/paying-your-premium/ X X X X X

Important Dates

Important Dates 12/21/14 Enrollment closes for January 1st coverage at Midnight 12/25/14 Service center closed for Christmas 1/14/15 Next Covered California Sales Division Webinar Payment Deadline for Individual Marketplace: Watch for you Invoice from the Carrier, will have payment deadline details

Q & A

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