Electronic Reporting System for Business Statistics in Austria Cross Cutting Topics Part 3

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Sabine Zach Vienna October 2012 Electronic Reporting System for Business in Austria Cross Cutting Topics Part 3 Voorburg Group Meeting 2012 www.statistik.at We provide information

Contents Development of Electronic Reporting System Actions taken to promote electronic reporting Results of the actions Further developments www.statistik.at slide 2 6 September 2012

Status quo Electronic Questionnaires since 2001 Developed by Austria in cooperation with an external service provider E-Quest (CD-Rom) Web-Based since 2003 Use of electronic questionnaires before 2011 About 45-60% for SBS and STS Higher shares for foreign trade in goods and services Rising tendency www.statistik.at slide 3 6 September 2012

Use of electronic questionnaires before 2011 99% Shares of electronic responses per survey 90% 62% 50% 48% 47% 13% Foreign Trade International trade in sevices Civil aviation Matrerial input statistics SBS STS production Road freight transport www.statistik.at slide 4 6 September 2012

User Electronic Reporting System for Business Use of electronic questionnaires before 2011 18000 16000 14000 12000 10000 Foreign Trade IDEP/CN8 Offline Foreign Trade Online STS Production SBS International trade in sevices 8000 6000 4000 2000 0 www.statistik.at slide 5 6 September 2012

Strategic goal of Austria 2011-2015: Promotion of Electronic Reporting System with concentration on selected business surveys Structural Business Short term in Production Material Input in Production www.statistik.at slide 6 6 September 2012

Starting position: Used by about 50% of enterprises Printing and dispatch of paper questionnaires by a subcontractor Contract cancelled with the year 2012 Legal situation No legal obligation in the national statistical law for enterprises Nor legal obligation in the specific regulations SBS Survey 2010 was the first project to test the acceptance www.statistik.at slide 7 6 September 2012

Main issues of the new electronic reporting system: Save costs! Burden on business Minimize paper questionnaires Critical analysis of the data collection process Improvement of electronic questionnaires Promotion of electronic reporting system www.statistik.at slide 8 6 September 2012

Consequences for SBS survey 2010: No paper questionnaires only on request By postal mail: Accompanying letter Access code one access code for third party declarants (TPD) for all enterprises on the list Information Folder Explanations as Download only Alternative questionnaire in Excel on request Electronic warning of the deadline via e-mail www.statistik.at slide 9 6 September 2012

Actions taken by Austria: Information campaign New design of the entry point on Website of STAT New Logo Support of economic chamber of commerce Advertising folders Information of large enterprises (by phone) Press releases Hotlines www.statistik.at slide 10 6 September 2012

Electronic reporting system consists of... e-quest Version 2 Offline-Version Download (formerly e-quest classic on CD) equest/web Online-Version Technical components of the overall system functionality (Metadata Manager, Applications, e-quest Monitor) www.statistik.at slide 11 6 September 2012

Advantages of electronic reporting: Easy handling Comprehensive explanations by mouse click Import and export of data possible Run simple validation procedures Classifications with search options Hide questions Secure data transfer with transmission confirmation Electronic storage of previous periods No sending through the post www.statistik.at slide 12 6 September 2012

www.netquest.at www.statistik.at slide 13 6 September 2012

www.netquest.at Einstiegsseite für die LSE kopieren Access to equest/web Access to e-quest Version 2 www.statistik.at slide 14 6 September 2012

www.netquest.at Same access code for equest/web Neu and e-quest Version 2 Testing of questionnaires possible www.statistik.at slide 15 6 September 2012

www.netquest.at www.statistik.at slide 16 6 September 2012

Summary and conclusions: Pilot project of SBS 2010 was very successful Share of electronic reports rises from 48,1% (2009) to 93,3% (2010) SBS 2009 SBS 2010 3,1% 2,1% 6,6% e-quest 2009 e-quest 2010 51,9% 45,0% e-quest/web 2009 Paper 2009 e-quest/web 2010 Paper 2010 91,2% www.statistik.at slide 17 6 September 2012

Summary and conclusions: Better reporting performance of enterprises 55,8% 2009 2010 40,0% 37,9% 25,2% 16,7% 13,1% Response rate at closing date First reminder Second reminder www.statistik.at slide 18 6 September 2012

Summary and conclusions: Increased data quality Save costs at Austria Decrease in postal expenditures Manual data entry reduced Manual handling reduced Same strategy for STS Production and Material Input www.statistik.at slide 19 6 September 2012

Further developments: Application for further surveys e.g. Labour cost... First reminders with e-mail Development of a system of return information to respondents Administrative data Statistical information Printing of paper questionnaires by STAT (2013) Adaptation of data editing tools www.statistik.at slide 20 6 September 2012

Thank you! Sabine Zach Tel: +43 1 71128 7940 mailto: sabine.zach@statistik.gv.at www.statistik.at We provide information