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ADDRESS P.O. Box 21704; Saint Simons Island GA 31522-0804 (912) 634-0469 e-mail: mary@homecareandhospice.com EDUCATION Master of Science Degree, Health Care Policy and Administration, Mercer University; Atlanta, Georgia. 1992. Lawyer's Assistant Program, National Center for Paralegal Training; Atlanta, Georgia. 1989. Bachelor of Science Degree, Elmhurst College; Elmhurst, Illinois. 1984. Associate of Science Degree, College of DuPage; Glen Ellyn, Illinois. 1980. EMPLOYMENT Home Care and Hospice Consultant, Home Health Systems, Inc.; Saint Simons Island, Georgia. August 1989 - present. BOARD OF DIRECTORS PROFESSIONAL STANDING Home Care and Hospice Nurse Surveyor, The Joint Commission (Formerly known as Joint Commission on Accreditation of Healthcare Organizations [JCAHO]); Oakbrook Terrace, IL July 1992 2004. Home Care Surveyor Faculty, JCAHO Department of Education; Oakbrook Terrace, Illinois. 1994-2004. Adjunct Professor, Mercer University, Stetson Graduate School of Business and Economics, Atlanta Center, Health Care Policy and Administration Program; Atlanta, Georgia. March 1993 2000. Home Care Consultant, Joint Commission Worldwide Consulting, (Subsidiary of JCAHO); Oakbrook Terrace, Illinois. October 1994-1998. National Director of Clinical Services, Norrell Health Care, Inc.; Atlanta, Georgia. July 1987 - July 1992. (1980-1992 Available Upon Request) Chair, Infusion Nurses Certification Corporation (INCC), Norwood, MA. 2013-2015. Chair-Elect, Infusion Nurses Certification Corporation (INCC), Norwood, MA. 2011-2012. Director Member, Infusion Nurses Certification Corporation (INCC), Norwood, MA. 2009-2011. Registered Professional Nurse, State of Georgia (RN 084625). Certified Registered Nurse Infusion (CRNI), Infusion Nurses Society. 1990 to present. HONORS Outstanding Graduate Student, Mercer University; Atlanta, Georgia. June 1992. GRADUATE LEVEL TEACHING PUBLICATIONS Honor's Certificate, National Center for Paralegal Training; Atlanta, Georgia. June 1989. Adjunct Professor, Mercer University, Stetson Graduate School of Business and Economics, Atlanta Center, Health Care Policy and Administration Program; Atlanta, Georgia. 1993-1998. Courses Developed and Taught: Quality Management in Health Care 680, Managed Care and Third Party Payers 645, Elements of Health Care 601, Home Care Management 647. 1. McGoldrick, M. (in press, 2015). Preventing Pneumococcal Pneumonia. Home Healthcare Now. C.V. Page 1 of 14

2. McGoldrick, M. (in press, 2015). Frequency for Changing a Long Term Indwelling Urethral Catheter in the Home Care Patient. Home Healthcare Now. 3. McGoldrick, M. (in press, 2015). Preventing the Transfer of Pathogenic Organisms from the Use of a Mobile Phone. Home Healthcare Now. 4. McGoldrick, M. (2015). Monitoring and Managing Ill Home Care and Hospice Staff. Home Healthcare Now. 33 (10) 555-556. 5. McGoldrick, M. (2015). Scabies Infestation. Home Healthcare Now. 33 (9) 503-504. 6. McGoldrick, M. (2015). Influenza Vaccination as a Component of an Influenza Prevention and Control Bundle. Home Healthcare Now. 33(9) 449-450. 7. McGoldrick, M. (2015). Best Practices for Managing Medical Equipment and Supplies Stored in a Vehicle. Home Healthcare Now. 33(7):368-372. 8. McGoldrick, M. (2015). Hand Hygiene and Caring for the Patient with C. difficile. Home Healthcare Now. 33(6):340-341. 9. McGoldrick, M. (2015). Infection Prevention: Urine Specimen Collection and Transport. Home Healthcare Now. 33(5):284-285. 10. McGoldrick, M. (2015). Home Care Infection Prevention and Control Program. Saint Simons Island GA: Home Health Systems. 11. McGoldrick, M. (2015). Infection Prevention: Management of the Individual in the Home Suspected of Having Exposure to the Ebola Virus. Home Healthcare Now. 33(4):222-225. 12. McGoldrick, M. (2015). Infection Prevention: Management of Single and Multi-dose Vials. Home Healthcare Now. 33(3):171-172. 13. McGoldrick, M. (2015). Infection Prevention: Personal Protective Equipment. Home Healthcare Now. 33(2):112-113. 14. McGoldrick, M. (2015). Infection Prevention: Soft Surface Sanitizing. Home Healthcare Now. 33(1):52-53. 15. McGoldrick, M. (2014). Infection Prevention: Breaches in Infection Control Practices. Home Healthcare Nurse. 32 (10): 613-614. 16. McGoldrick, M. (2014). Infection Prevention: Antimicrobial Stewardship. Home Healthcare Nurse. 32 (9): 559-600. 17. McGoldrick, M. (2014). Infection Prevention: Hepatitis B Outbreaks in Home Health Care. Home Healthcare Nurse. 32 (8): 500-501. 18. McGoldrick, M. (2014). Infection Prevention: Bare Below the Elbows. Bare Below the Elbows: Preventing Cross-Contamination via the Staff s Attire. Home Healthcare Nurse. 32 (7): 440-441. 19. McGoldrick, M. (2014). Infection Prevention: Hepatitis C. Home Healthcare Nurse. 32 (6): 373. 20. McGoldrick, M. (2014). Bag Technique: Preventing and Controlling Infections in Home Care and Hospice. Home Healthcare Nurse. 32 (1): 39-45. 21. McGoldrick, M. (Winter 2014). Collaboration in Infection Prevention: Infusion Nurses and Infection Preventionists. Prevention Strategist. Washington DC: Association for Professionals in Infection Control and Epidemiology. 22. McGoldrick, M. (2014). Bag Technique: Preventing and Controlling Infections in Home Care and Hospice. Home Healthcare Nurse. 32 (1): 39-45. C.V. Page 2 of 14

23. McGoldrick, M. (2013). Infection Prevention and. Control. In Eds. Alexander, M., Corrigan, A., Gorski, L.A. Core Curriculum for Infusion Nursing, 4 th Edition. Lippincott, Williams & Wilkins. 24. McGoldrick, M. (2013). Home Care and Hospice Medication Management. Saint Simons Island GA: Home Health Systems. 25. McGoldrick, M. (2013). Home Care Medication Management. Saint Simons Island GA: Home Health Systems. 26. McGoldrick, M. (2013). Hospice Medication Management. Saint Simons Island GA: Home Health Systems. 27. McGoldrick, M. (2010). Infection Prevention and Control. In Eds. Alexander, M., Corrigan, A., Gorski, L.A., Hankins, J., Perucca, R. Infusion nursing: An evidence-based approach. (Pp. 205-228). St Louis: Elsevier. 28. McGoldrick, M. (2011). Sharing our Experience Learning from Each Other. (Editorial). Home Healthcare Nurse. 29 (4): 207-208. 29. McGoldrick, M. (2010). Device-related Infections and the Home Care and Hospice Patient. (Editorial). Home Healthcare Nurse. 28 (4): 207-209. 30. McGoldrick, M. (2010). Preventing Infections in Patients Using Respiratory Therapy Equipment in the Home. Home Healthcare Nurse. 28 (4): 212-220. 31. McGoldrick, M. (2009). Isolation Precautions and Management of the Patient with MRSA in the Home Setting. CARING. 28 (5) 14-18. Washington, D.C.: National Association for Home Care and Hospice. 32. McGoldrick, M. (2009). Preventing Central Line-associated Bloodstream Infections and The Joint Commission s Home Care National Patient Safety Goals. Home Healthcare Nurse. 27 (4): 220-230. 33. McGoldrick, M. (2009). Cleaning and Disinfection of Patient Care Equipment Used in the Home Setting. CARING. 28 (3): 34-39. Washington, D.C.: National Association for Home Care and Hospice. 34. McGoldrick, M. (2009). Teaching/learning: Patient Education Perspective. Home Health Care Nursing: Concepts and Models (Second Edition).Chapter 2. 9-28 (In ed. Leslie Neal-Boylan). Home Healthcare Nurses Association. Washington, DC: National Association for Home Care. 35. McGoldrick, M. (2008). Infection Prevention and Control: Achieving a Culture of Zero Tolerance. (Commentary). Home Healthcare Nurse. 26 (1):67-68. 36. McGoldrick. M. (2008) National Prevalence Study of Methicillin-Resistant Staphylococcus aureus (MRSA) in United States Healthcare Facilities. Home Healthcare Nurse. 26 (1):67-68. 37. McGoldrick, M., Rhinehart, E. (2007). Managing Multidrug-resistant Organisms in Home Care and Hospice: Surveillance, Prevention and Control. Home Healthcare Nurse. 25 (9):580-586. 38. McGoldrick, M. (2007). Infection Prevention and Control. (Editorial). Home Healthcare Nurse. 557-558. 39. McGoldrick, M. (2007). Thank You for Serving Our Country. (Editorial). Home Healthcare Nurse. Philadelphia, PA: Lippincott, Williams & Wilkins. 40. McGoldrick, M. (2007). Influenza Vaccination of Home Care and Hospice Staff as a Component of a Patient Safety Program. (Pp. 63-64). Home Healthcare Nurse. Philadelphia, PA: Lippincott, Williams & Wilkins. 41. Rhinehart, E., McGoldrick, M. (2006). Infection Control in Home Care and Hospice. Second Edition. Boston MA: Jones and Bartlett. 42. McGoldrick, M. (2006). The Infection Control Top Ten. Home Healthcare Nurse. P. 246. 43. Friedman, M. (2005). Medication Safety: Look-Alike Sound Alike-Drugs in Home Care. Home Healthcare Nurse. Pp. 243-255. C.V. Page 3 of 14

44. Friedman, M. (November 2003). Infection Control Update for Home Care and Hospice Organizations. Home Healthcare Nurse. (Pp. 753-760). 45. Friedman, M. (June 2001). The Needlestick Safety and Prevention Act: Its Impact on Home Care and Hospice Organization. Home Healthcare Nurse. (Pp. 356-360). 46. Friedman, M. (December 2000). The Joint Commission s Improving Organizational Performance Standards for Home Infusion Therapy Providers. Journal of Intravenous Nursing. (Pp. 352-358). 47. Friedman, M., Rhinehart, E. (2000). Putting Infection Control Principles into Practice in Home Care. Saunders Infection Control Reference Services, 2/e., CD-ROM. Philadelphia, PA: Mosby/Abrutyn. 48. Friedman, M., Rhinehart, E. (February 2000). Improving Infection Control in Home Care: From Ritual to Science-based Practice. Home Healthcare Nurse. (Pp. 99-106). 49. Friedman, M. (January 2000). Accreditation in the New Millennium. Home Healthcare Nurse. (Pp. 34). 50. Friedman, M. (November 1999). Preventing and Controlling the Transmission of Antibiotic-Resistant Microorganisms in the Home Care Setting. CARING. (Pp. 6 11). Washington, D.C.: National Association for Home Care. 51. Friedman, M., Rhinehart, E. (June 1999). Putting Infection Control Principles into Practice in Home Care. In Klaskrud, J., Serkey, J., Yost, A. Eds. The Nursing Clinics of North America. (Pp. 463 482). Philadelphia, PA: W.B. Saunders. 52. Rhinehart, E., Friedman, M. (1999). Infection Control in Home Care. Boston MA: Jones and Bartlett. 53. Friedman, M. (1998). Medication Grid of Drugs That May Be Administered in the Home: Acceptable Medication Classifications and Routes of Administration and Generic Clinical Pathway. How to Address Common Compliance Issues in Home Care and Hospice. Joint Commission on Accreditation of Healthcare Organizations. Oakbrook Terrace, IL: JCAHO. 54. Friedman, M. (July/August, 1997). Risk Management Strategies for Home Transfusion Therapy. Journal of Intravenous Nursing. (Pp. 179-187). Philadelphia, PA: Lippincott. 55. Friedman, M. (1997). Critical Path for Home Care Form, Critical Pathway Variance Tracking Form, and Critical Path Variance Summary Form, Care Planning: A Guide for Home Care and Hospice Organizations. (Pp. 13-14). Oakbrook Terrace, Illinois: Joint Commission on Accreditation of Healthcare Organizations. 56. Friedman, M. (July 1996). Developing an Infection-Control Program to Meet the JCAHO's Surveillance, Prevention and Control of Infection Standards. CARING. (Pp. 18-25). Washington, D.C.: National Association for Home Care. 57. Friedman, M. (May/June 1996). Home Transfusion Therapy: Reducing the Risks through Competence Assessment. Intravenous Nurses Society Newsline. (Pp. 4-5, 10). Cambridge, MA: Intravenous Nurses Society. 58. Home Health Systems. (1996). Critical Path for Home Care Form, Critical Pathway Variance Tracking Form, and Critical Path Variance Summary Form, Using Performance Improvement Tools in Home Care and Hospice Organizations. (Pp. 23-27). Oakbrook Terrace, Illinois: Joint Commission on Accreditation of Healthcare Organizations. 59. Friedman, M. (1996). Organization of the Home Care System: Certification, Licensure and Accreditation (Accreditation and Why Home Care Organizations Seek Accreditation), Major Home Care Accrediting Bodies, Deemed Status and the Staff Nurse's Role in the Accreditation and Survey Process. In C.J. Humphrey and P. Milone-Nuzzo (Eds.), Manual of Home Care Nursing Orientation. (Pp. 1:15-1:19). Gaithersburg, Maryland: Aspen. Awarded American Journal of Nursing Book of the Year - 1996. 60. Friedman, M. (1996). Quality Management in Home Care: Definition of terms (Performance improvement and Process and Outcome Measurement) Performance Improvement as the Basis for Home Care Quality Activities, Principles of Performance Improvement, Transition to Performance Improvement, C.V. Page 4 of 14

Measurement of Organization Processes, The Board of Director's Role in Performance Improvement, The Leaders' Role in Performance Improvement, The Staff Nurse's Role in Performance Improvement, Joint Commission Home Care Standards Relative to Performance Improvement and Program Evaluation. In C.J. Humphrey and P. Milone-Nuzzo (Eds.), Manual of Home Care Nursing Orientation. (Pp. 1:15-1:19 and 6:4, 6:9-6:19). Gaithersburg, Maryland: Aspen. Awarded American Journal of Nursing Book of the Year - 1996. 61. Friedman, M. (1996). Organization of the Home Care System: Certification, Licensure and Accreditation (Accreditation and Why Home Care Organizations Seek Accreditation), Major Home Care Accrediting Bodies, Deemed Status and the Staff Nurse's Role in the Accreditation and Survey Process. In C.J. Humphrey and P. Milone-Nuzzo (Eds.), Orientation to Home Care Nursing. 1:15-1:19). Gaithersburg, Maryland: Aspen. Awarded American Journal of Nursing Book of the Year - 1996. 62. Friedman, M. (1996). Quality Management in Home Care: Definition of terms (Performance improvement and Process and Outcome Measurement) Performance Improvement as the Basis for Home Care Quality Activities, Principles of Performance Improvement, Transition to Performance Improvement, Measurement of Organization Processes, The Board of Director's Role in Performance Improvement, The Leaders' Role in Performance Improvement, The Staff Nurse's Role in Performance Improvement, Joint Commission Home Care Standards Relative to Performance Improvement and Program Evaluation. In C.J. Humphrey and P. Milone-Nuzzo (Eds.), Manual of Home Care Nursing Orientation. (Pp. 1:15-1:19 and 6:4, 6:9-6:19). Gaithersburg, Maryland: Aspen. Awarded American Journal of Nursing Book of the Year - 1996. 63. "Sample Quality Plan," Quality Improvement in Health Care, Joint Commission on Accreditation of Healthcare Organizations, JCAHO; Oakbrook Terrace, Illinois, 1993. Department Editor & Contributing Author: Home Healthcare Nurse, Accreditation Strategies Column. Philadelphia, PA: Lippincott, Williams & Wilkins. 1/1996 7/2005. 1. Friedman, M. (January 1996). Streamlining the Care Planning Process. Home Healthcare Nurse. (pp. 39-41). Philadelphia, PA: Lippincott. 2. Friedman, M. (February 1996). Problematic Standards: Staff Rights and Nutritional Assessment. Home Healthcare Nurse. (pp. 108-110). Philadelphia, PA: Lippincott. 3. Friedman, M. (April 1996). Problematic Improving Organizational Performance Standards: Plan, Design and Measure. Home Healthcare Nurse. (pp. 277-280). Philadelphia, PA: Lippincott. 4. Friedman, M. (June 1996). Problematic Improving Organizational Performance Standards: Assess and Improve. Home Healthcare Nurse. (pp. 428-432). Philadelphia, PA: Lippincott. 5. Friedman, M. (October 1996). Problematic Human Resources Standards: Competence Assessment. Home Healthcare Nurse. (pp. 771-774) Philadelphia, PA: Lippincott. 6. Friedman, M. (December 1996). Problematic Standards: Informing Patients of Their Financial Responsibility. Home Healthcare Nurse. (pp. 942-944) Philadelphia, PA: Lippincott. 7. Friedman, M. (February 1997). 1997 Joint Commission on Accreditation of Healthcare Organizations Home Care Standards: What s New? Home Healthcare Nurse. (pp. 99-101). Philadelphia, PA: Lippincott. 8. Friedman, M. (April 1997). Infection Control Requirements: Fact or Fiction? Home Healthcare Nurse. (pp. 236-238). Philadelphia, PA: Lippincott. 9. Friedman, M. (June 1997). Clinical Laboratory Improvement Amendments. Home Healthcare Nurse. (pp. 393-395). Philadelphia, PA: Lippincott. 10. Friedman, M. (August 1997). Clinical Record Review Process. Home Healthcare Nurse. (Pp.541-548). Philadelphia, PA: Lippincott. 11. Friedman, M. (October 1997). Contracted Services Survey Process. Home Healthcare Nurse. (pp. 675-678). Philadelphia, PA: Lippincott. C.V. Page 5 of 14

12. Friedman, M. (December 1997). The Past, Present and Future of Accreditation. Home Healthcare Nurse. (p. 878). Philadelphia, PA: Lippincott. 13. Friedman, M. (February 1998). Problematic Standard: Advance Directives. Home Healthcare Nurse. (pp. 99-101). Philadelphia, PA: Lippincott. 14. Friedman, M. (April 1998). ORYX: The Next Evolution in Accreditation. Home Healthcare Nurse. (pp. 236-239). Philadelphia, PA: Lippincott. 15. Friedman, M. (August 1998). Problematic Standard: Medication Administration. Home Healthcare Nurse. (pp. 511-515). Philadelphia, PA: Lippincott. 16. Friedman, M. (October 1998). To Tell the Truth: The Joint Commission s Sentinel Event Policy. Home Healthcare Nurse. (pp. 659-664). Philadelphia, PA: Lippincott. 17. Friedman, M. (January 1999). 1999-2000 CAMHC: What's New? Home Healthcare Nurse. (pp. 13-17). Philadelphia, PA: Lippincott. 18. Friedman, M. (March 1999). New 1999-2000 Standard: Protecting the Clinical Integrity of Clinical Decision Making. Home Healthcare Nurse. Philadelphia, PA: Lippincott. 19. Friedman, M. (May 1999).Your Lucky Day: Winning a Joint Commission Random Unannounced Survey. Home Healthcare Nurse. (pp. 287-291). Philadelphia, PA: Lippincott. 20. Friedman, M. (July 1999). Preparing the Governing Body for a JCAHO Home Care Survey. Home Healthcare Nurse. (pp. 463-466). Philadelphia, PA: Lippincott. 21. Friedman, M. (September 1999). New Leadership Standard: Sentinel Event Management. Home Healthcare Nurse. (pp. 549-552). Philadelphia, PA: Lippincott. 22. Friedman, M. (January 2000). New Joint Commission Home Care Standards and Rules for 2000. Home Healthcare Nurse. (pp. 63-65). Philadelphia, PA Lippincott, Williams & Wilkins. 23. Friedman, M. (March 2000). The Leader's Role in Planning for Organizational Improvement in Home Care. Home Healthcare Nurse. (pp. 199-202). Philadelphia, PA Lippincott, Williams & Wilkins. 24. Friedman, M. (May 2000). Designing Home Care Processes to Make Organizational Improvements: The Joint Commission Standards. Home Healthcare Nurse. (pp. 292-295). Philadelphia, PA Lippincott, Williams & Wilkins. 25. Friedman, M. (June 2000). Improving Organizational Performance Standards: Data Collection in Home Care. Home Healthcare Nurse. (pp. 359-362). Philadelphia, PA Lippincott, Williams & Wilkins. 26. Friedman, M. (July/August 2000). Improving Organizational Performance Standards: Data Aggregation and Analysis. Home Healthcare Nurse. (pp. 438-441). Philadelphia, PA Lippincott, Williams & Wilkins. 27. Friedman, M. (September, 2000). Performance Improvement: The Final Phase in Improving a Home Care Organization's Performance. Home Healthcare Nurse. (pp. 505-506). Philadelphia, PA Lippincott, Williams & Wilkins. 28. Friedman, M. (January, 2001). How to Write a JCAHO Plan of Correction. Home Healthcare Nurse. (Pp. 43-46). Philadelphia, PA: Lippincott, Williams & Wilkins. 29. Friedman, M. (February, 2001). Changes in the 2001 Joint Commission Home Care Survey Process. Home Healthcare Nurse. (Pp. 107--109). Philadelphia, PA: Lippincott, Williams & Wilkins. 30. Friedman, M. (May, 2001). 2001-2002 Comprehensive Accreditation Manual for Home Care: Part I. Home Healthcare Nurse. (Pp. 270-273). Philadelphia, PA: Lippincott, Williams & Wilkins. 31. Friedman, M. (June, 2001). 2001-2002 Comprehensive Accreditation Manual for Home Care: Part II. Home Healthcare Nurse. (Pp. 378-380). Philadelphia, PA: Lippincott, Williams & Wilkins. C.V. Page 6 of 14

32. Friedman, M. (February, 2002). Contracted Home Care & Hospice Services: Who s Surveyed & Who s Exempt Home Healthcare Nurse. (Pp. 94-97). Philadelphia, PA: Lippincott, Williams & Wilkins. 33. Friedman, M. (March, 2002). The Joint Commission Home Care Contracted Services Survey Process. Home Healthcare Nurse. (Pp. 191-193). Philadelphia, PA: Lippincott, Williams & Wilkins. 34. Friedman, M. (May, 2002). Contracted Hospice Services: The Joint Commission Pharmaceutical Services & Home Medical Equipment Survey Process. Home Healthcare Nurse. (Pp. 297-299). Philadelphia, PA: Lippincott, Williams & Wilkins. 35. Friedman, M. (November, 2002). Contracted Facility-based Hospice Care: The Joint Commission Survey Process. Home Healthcare Nurse. Philadelphia, PA: Lippincott, Williams & Wilkins. 36. Friedman, M. (February 2003). It s a Leaner, Meaner Year: What new in 2003 Joint Commission Comprehensive Accreditation Manual for Home Care - Part I. Home Healthcare Nurse. (Pp. 90-93). Philadelphia, PA: Lippincott, Williams & Wilkins. 37. Friedman, M. (March 2003). What new in 2003 Joint Commission Comprehensive Accreditation Manual for Home Care - Part II. Home Healthcare Nurse. (Pp. 152-155). Philadelphia, PA: Lippincott, Williams & Wilkins. 38. Friedman, M. (August 2003). In Pursuit of Safety: The Joint Commission s National Patient Safety Goals and Their Implications for Home Care and Hospice Organizations. Home Healthcare Nurse. Philadelphia, PA: Lippincott, Williams & Wilkins. 39. Friedman, M. (December 2003). Evaluating Contracted Services. Home Healthcare Nurse. (Pp. 801-803). Philadelphia, PA: Lippincott, Williams & Wilkins. 40. Friedman, M. (January, 2004). What s New in the 2004 Joint Commission Home Care and Hospice Standards? Part I. Home Healthcare Nurse. (Pp. 56-59). Philadelphia, PA: Lippincott, Williams & Wilkins. 41. Friedman, M. (February, 2004). What s New in the 2004 Joint Commission Home Care and Hospice Standards? Part II. Home Healthcare Nurse. (Pp. 124-128). Philadelphia, PA: Lippincott, Williams & Wilkins. 42. Friedman, M. (October, 2004) Tracer Methodology and the New Joint Commission Home Care & Hospice Survey Process - Part I. Home Healthcare Nurse. (Pp. 710-714) Philadelphia, PA: Lippincott, Williams & Wilkins. 43. Friedman, M. (November, 2004) Tracer Methodology and the New Joint Commission Home Care & Hospice Survey Process - Part II. Home Healthcare Nurse. (Pp. 748-752). Philadelphia, PA: Lippincott, Williams & Wilkins. 44. Friedman, M. (December, 2004). The JCAHO Complex Organization Survey Process and its Impact on Hospital-based Home Care and Hospice Providers. Home Healthcare Nurse. (Pp. 854-857). Philadelphia, PA: Lippincott, Williams & Wilkins. Editor: Home Healthcare Nurse journal: April 2011 Issue Home Healthcare Nurse journal: April 2010 Issue Home Healthcare Nurse journal: October 2007 Issue Home Healthcare Nurse journal: May 2007 Issue National Hospice Organization, Standards of Practice for a Hospice Program. 1999. Editorial Review Board: Member, Home Healthcare Now, 2015 - present. Member, Home Healthcare Nurse, 1996-2014. Member, Journal of Infusion Nursing, 2001 - present. Member, Journal of Intravenous Therapy, 1995 2001. C.V. Page 7 of 14

Misc. Community Health Accreditation Partner (CHAP). Infusion Prevention and Control Infection Prevention and Control Subcommittee Technical Expert, 2014 -. Infusion Nursing Society Standards of Practice Committee member, 2013-2016. Technical Expert Review Panel. Home Health Quality Improvement (HHQI). Best Practice Implementation Package (BPIP). Diabetes Management: 2014. WVMI & Quality Insights. Technical Expert Review Panel. Home Health Quality Improvement (HHQI). Best Practice Implementation Package (BPIP). Cardiovascular Health: Cholesterol Management and Smoking Cessation, 2013. WVMI & Quality Insights. Technical Expert Review Panel. Home Health Quality Improvement (HHQI). Best Practice Implementation Package (BPIP). Cardiovascular Health: Aspirin Therapy and Blood Pressure Control, 2013. WVMI & Quality Insights. Technical Expert Review Panel. Home Health Quality Improvement (HHQI). Best Practice Implementation Package (BPIP). Immunizations and Infection Prevention, 2013. WVMI & Quality Insights. The Joint Commission Standards Improvement Initiative. Member, Infection Control Expert Panel. 2007. Position Paper Reviewer: The Role of the Registered Nurse in the Insertion of Non-Tunneled Central Vascular Access Devices. Infusion Nurses Society Position Paper. July, 2015. The Use of Unlicensed Personnel in the Provision of Infusion Therapy. Infusion Nurses Society Position Paper. March, 2015. Recommendations for Improving Safety Practices with Short Peripheral Catheters. Infusion Nurses Society Position Paper. October, 2013. AAMI position paper on behalf of the Infusion Nurses Society for Multiple IV Infusions: Draft Recommendations. October, 2013. Chapter Reviewer: Phillips, L., Gorski, L. (2013). Infusion-Related Infection Prevention and Occupational Risks. Manual of I.V. Therapeutics: Evidence-Based Practice for Infusion Therapy. 6th Edition. Philadelphia, PA: F. A. Davis Company. Book Review: McGoldrick, M. (April, 2006). Janse A., Gerba, C. The Germ Freaks Guide to Outwitting Colds and Flu. Home Healthcare Nurse. P. 262. Philadelphia, PA: Lippincott, Williams & Wilkins. Friedman, M. (August, 2003). M. McConnell, S. Imaizumi, A. Goldberg, B. Grebin, R. Perkin, A. Schussheim (Eds.). Guidelines for Pediatric Home Health Care Manual. Home Healthcare Nurse. Philadelphia, PA: Lippincott, Williams & Wilkins. Friedman, M. (May, 2002) S. Weinstein, Plumer s Principles & Practices of Intravenous Therapy. Seventh Edition. (2001). P. 343. Lippincott; Philadelphia, PA Friedman, M. (August, 1999). Clinical Outcomes in Home Health Care. A Guide to Performance Measurement and ORYX Implementation. Home Healthcare Nurse. Philadelphia, PA: Lippincott. Contributing Author 2004 Home Care Periodic Performance Review. Joint Commission Resources. Topics in Clinical Care: Infection Control: Meeting Joint Commission Standards. Chapter Three: Joint Commission Standards: Answers to Common Questions. (1998). Joint Commission on Accreditation of Healthcare Organizations. Oakbrook Terrace, IL: JCAHO. C.V. Page 8 of 14

How to Address Common Compliance Issues in Home Care and Hospice. (1998). Joint Commission on Accreditation of Healthcare Organizations. Oakbrook Terrace, IL: JCAHO. PRESENTATIONS (Webinars/Teleconferences/Presentations for HHS Clients Not Listed) Seminars: How to Improve Outcomes Related to Influenza and Pneumococcal Immunization. National Association for Home Care & Hospice Annual Meeting Conference & Exposition. Nashville, TN. October 30, 2015. Infection Prevention and Control: Meeting the New Conditions of Participation. Georgia Association for Home Health Agencies Annual Meeting. Jekyll Island, GA. September 30, 2015. Home Care and Hospice: What the IP Needs to Know about Challenges in these Settings. Florida Professionals in Infection Control Annual Meeting. Orlando, FL. September 17, 2015. Developing an Effective Infection Prevention and Control Program. Home Care Association of Florida Annual Meeting. Orlando, FL. July 30, 2015. Infection Prevention Challenges in the Home Care Setting. Intravenous Nurses Society Annual Convention and Exhibition. Louisville, KY. May 20, 2015. Understanding the Critical Elements in Preventing Infections (Webinar). Visiting Nurses Association of America (VNAA). April 14, 2015. Infection Prevention and Control Challenges in the Home and Community-based Care (Webinar). Community Health Accreditation Partners (CHAP). February 28, 2015. How to Prevent and Control Infections in Home Care and Hospice. The Joint Commission Executive Briefings. Oakbrook Terrace, IL. October 28, 2014. Meeting the Challenge: Preventing and Controlling Infections in Home Care and Hospice. National Association for Home Care and Hospice (NAHC) Annual Conference. Phoenix, AZ. October 21, 2014. How to Prevent and Control Infections in Home Care and Hospice. The Joint Commission Home Care (Surveyor Webinar). October 14, 2014. Home Care and Hospice's Role in Preventing the Spread of Resistant Organisms. Association for Professionals in Infection Control and Epidemiology (APIC) Annual Conference. Anaheim, CA. June 9, 2014. Managing Infection Control Challenges in the Home. National Home Infusion Association Annual Conference & Exposition. Orlando, FL April 3, 2014. Preventing and Controlling Infections in Home Care and Hospice. The Hospital & Healthsystem Association of Pennsylvania. December, 19, 2013. Home Health Care Challenges and Hospice Complexities in Developing Infection Prevention Procedures. Association for Professionals in Infection Control and Epidemiology (APIC) Annual Conference. San Antonio, TX. June 9, 2013. Reducing the Risk of Transporting Bed Bugs in Home Care and Hospice. Visiting Nurse Association of America (VNAA). June 27, 2012. Preventing Catheter-related Infections in Patients Receiving Home Infusion Therapy. Visiting Nurse Association of America (VNAA). June 7, 2012. Infection Prevention, Home Care and Health Care Reform, Infection Control and Association for Professionals in Infection Control and Epidemiology (APIC) Annual Conference. San Antonio, TX. June 6, 2012. C.V. Page 9 of 14

Infection Prevention Challenges in Home Care and Hospice: Preparing for Survey. Webber Training, Inc. November 10, 2011. Essential Infection Control Practices for Home Infusion Nurses. National Home Infusion Association Annual Conference & Exposition. Orlando, FL April 7, 2011. Infection Prevention in Home Infusion. Intravenous Nurses Society National Academy, Crystal City, VA November 19, 2010. Infection Prevention Strategies in the Home Care Setting. Webber Training Inc. November 18, 2010. Infection Prevention and Control in Home Care and Hospice: Improving Your Program... Preventing Infections. Association for Professionals in Infection Control and Epidemiology (APIC). September 8, 2010. Centers for Disease Control and Prevention (CDC). Fifth Decennial International Conference on Healthcare-Associated Infections. Infection Prevention Challenges in Home Care and Home Hospice. Atlanta, GA. March 19, 2010. The Joint Commission 2009 Home Care Update: Don t Just Get Ready Be Ready! February 11, 2009. Georgia Association for Home Health Agencies. Macon GA. The Joint Commission 2009 Home Care Update: Don t Just Get Ready Be Ready! February 20, 2009. Iowa Hospital Association. DesMoines, IA. Patient Safety: Infection Prevention and Control Strategies. March 12, 2008. National Home Infusion Association Annual Meeting. Phoenix, AZ. Transition from Hospital to Home: Infection Prevention and Control Strategies. Nursing 2007 Symposium, April 19, 2007: Orlando, FL. Infection Prevention and Control Strategies to Prevent Adverse Hospice Patient Outcomes. The Carolinas Center for Hospice and End of Life Care. 2005 Annual Clinical Conference, October 10, 2005: Hilton Head Island, SC. Infection Control in Home Care. September 19, 2005. Georgia Office of Regulatory Services. September 19, 2005: Atlanta, GA. The New Game in Town: 2005 JCAHO Infection Control Standards. Kentucky Home Care Association Annual Meeting, May 10, 2005: Louisville, KY. CDC Hand Hygiene Guidelines: The Home Care Perspective. Georgia Medical Care Foundation Fall Meeting. October 5 th, 2005 Statesboro GA; October 7 th Atlanta GA; October 13 th Gainesville GA; October 14 th Tifton GA. OASIS-Derived Data and Its Use in the Joint Commission Home Care Survey Process. Georgia Medical Care Foundation Fall Meeting. October 5 th, 2005 Statesboro GA; October 7 th Atlanta GA; October 13 th Gainesville GA; October 14 th Tifton GA. Home Care Update and Challenging Home Care Standards, Georgia Hospital Association and Joint Commission Resources. Annual Meeting, Atlanta, GA, January 28, 2004. Home Care Update and Challenging Home Care Standards, Georgia Hospital Association and Joint Commission Resources. Annual Meeting, Atlanta, GA, January 28, 2002. Home Care Update and Challenging Home Care Standards, Georgia Hospital Association and Joint Commission Resources. Annual Meeting, Atlanta, GA, January 26, 2001. Advanced Survey Preparation Clinic: Hospice. JCAHO and the Hospice Federation of Massachusetts; Gardner, MA, March 28, 2000. C.V. Page 10 of 14

Strategies for a Successful JCAHO Hospice Survey, 2000 Management Retreat, Hospice for the Carolinas, Charlotte, NC, March 20, 2000. Home Care Update, Joint Commission on Accreditation of Healthcare Organizations ORION Annual Meeting, Atlanta, GA, January 25, 2000. Home Care Update, Alternative Solutions. Orlando, FL, January 20, 2000. Home Care Update, Alabama Hospital Association. Birmingham, AL, December 1999. Quality and Data Management: The Joint Commission Perspective. Intravenous Nurses Society National Academy, Boston, MA, November 6, 1999. Medicare Conditions of Participation and the Joint Commission Standards. JCAHO and the Louisiana Hospital Association; New Orleans, LA, November 11, 1999. Accreditation Standards for Home Care Organizations: The Advanced Course, JCAHO and the Arkansas Hospital Association; Little Rock, AK, August 18-19, 1999. Medicare Conditions of Participation and the Joint Commission Standards. JCAHO and the Massachusetts Hospital Association; Boston, MA, June 18, 1999. Accreditation Standards for Home Care Organizations: The Advanced Course, JCAHO and the Maryland Healthcare Education Institute; Baltimore MD, March 4-5, 1999. Accreditation Standards for Home Care Organizations: The Advanced Course, JCAHO and the Alabama Hospital Association; Birmingham, AL, January 21-22, 1999. The ORYX Initiative. Sponsored by the Chicago Metropolitan Healthcare Council and JCAHO; Chicago, IL, December 11, 1998. Accreditation Standards for Home Care Organizations: The Basics, Sponsored by the Chicago Metropolitan Healthcare Council and JCAHO; Chicago, IL, December 10-11, 1998. Accreditation Standards for Home Care Organizations: Getting Started. Sponsored by the Chicago Metropolitan Healthcare Council and JCAHO; Chicago, IL, December 9, 1998. 1999-2000 JCAHO Home Care Standards Update, Regional Alliance of Hospital Home Care. Opelika, AL; November 5, 1998. Accreditation Standards for Home Care Organizations: The Advanced Course, JCAHO; Atlanta, GA, October 8-9, 1998. The ORYX Initiative. JCAHO; Atlanta, GA, October 9, 1998. Accreditation Standards for Home Care Organizations: The Advanced Course, sponsored by the Home & Health Care Association of Massachusetts and JCAHO; Boston, MA, October 23-24, 1997. Accreditation Standards for Hospice Organizations: The Basics, sponsored by the JCAHO; Atlanta, GA, October 12 13, 1997. Challenging JCAHO Standards: How to Meet the Intent of the Standards, Intravenous Nurses Society Annual Meeting, Salt Lake City, Utah, May 5, 1997. 1997 JCAHO Home Care Standards, sponsored by JCAHO, Moultrie, GA; March 6-7, 1997. Problematic JCAHO Standards: How to Meet the Intent of the Standards, Intravenous Nurses Society Southeastern Chapter Annual Meeting, Marietta GA, March 5, 1997. Home Health Compliance Problems, sponsored by Alternative Solutions Inc., Atlanta, GA; March 4, 1997. C.V. Page 11 of 14

1997 JCAHO Home Care Standards, sponsored by Outreach Health Services, Dallas, TX; February 25-26, 1997. Problematic JCAHO Home Care Standards, sponsored by ProSeniors, Inc., Cincinnati, OH; January 28, 1997. Accreditation Standards for Home Care Organizations: The Basics, sponsored by the Tennessee Home Care Association and JCAHO; Nashville, TN, January 16-17, 1997. Accreditation Standards for Home Care Organizations: The Advanced Course, sponsored by the Louisiana Hospital Association and JCAHO; November 18-19, 1996. Accreditation Standards for Home Care Organizations: The Advanced Course, sponsored by the Kentucky Home Health Association and JCAHO; October 17-18, 1996. Infection Control in the Home Health Setting: A JCAHO Perspective. Sponsored by the Research Medical Center for graduate medical education; Kansas City MO, October 11, 1996. Accreditation Standards for Home Care Organizations: The Advanced Course, sponsored by the Alabama Home Health Association and JCAHO; June 20-21, 1996. Problematic JCAHO Standards: How to Meet the Intent of the Standards, Intravenous Nurses Society, Charlotte, North Carolina, May 9, 1996. Problematic JCAHO Standards: How to Meet the Intent of the Patient-focused and Organizationfocused Standards, Ohio Council for Home Care; Columbus, Ohio, May 1, 1996. 1995 JCAHO Home Health, Personal Care and Support Services Standards, sponsored by the Georgia Hospital Association and JCAHO; April 18-19, 1996. Performance Improvement in Home Care, Alabama Association of Home Health Agencies, 1996 Educational Meeting & Trade Show, Birmingham, Alabama, February 21, 1996. Developing and Implementing Critical Pathways in Home Care, Alabama Association of Home Health Agencies, 1996 Educational Meeting & Trade Show, Birmingham, Alabama, February 21, 1996. JCAHO Home Care Standards, Northside Hospital Home Care Services, Alpharetta, GA, February 10 and 25, 1996. Performance Improvement in Home Care, sponsored by Arkansas Hospital Association and JCAHO; Little Rock, AK, November 30 and December 1, 1995. Positioning and Preparing Hospital-Based Home Care Agencies for the Joint Commission, sponsored by the Georgia Hospital Association, November 8, 1995. Developing and Implementing Critical Pathways in Home Care, sponsored by the Connecticut Association for Home Care, Inc., November 7, 1995. Performance Improvement in Home Care, sponsored by Alabama Hospital Association and JCAHO; Birmingham, AL, October 12-13, 1995. 1995 JCAHO Home Health, Personal Care and Support Services Standards, sponsored by the Arkansas Department of Health and JCAHO; September 26-28, 1995. 1995 JCAHO Home Health, Personal Care and Support Services Standards, sponsored by the New England Health Care Assembly and JCAHO; August 24-25, 1995. 1995 JCAHO Home Health, Personal Care and Support Services Standards, sponsored by the Massachusetts Hospital Association and JCAHO; August 3-4, 1995. C.V. Page 12 of 14

Performance Improvement in Home Care, sponsored by Alabama Regional Alliance of Hospital Home Care; Talladega, AL, July 26-27, 1995. 1995 JCAHO Home Health, Personal Care and Support Services Standards, sponsored by the Virginia Hospital Association and JCAHO; July 24-25, 1995. Performance Improvement in Home Care, sponsored by the Ohio Hospital Association and JCAHO; July 13-14, 1995. Performance Improvement in Home Care, sponsored by Alpha Medical, Inc.; Chattanooga, TN, June 15, 1995. Performance Improvement in Home Care, sponsored by the Pennsylvania Hospital Association and JCAHO; June 5-6, 1995. JCAHO - Preparing for Accreditation, Southwest Regional Home Health Exposition; Atlanta, Georgia, May 25 and 26, 1995. Implementing Critical Pathways in Home Care; Spring Conference of the Kentucky Home Care Association; Louisville, Kentucky, May 10, 1995. Performance Improvement in Home Care, sponsored by the Connecticut Home Care Association; May 2, 1995. JCAHO Accreditation Process, Firstat Nursing Services National Sales Meeting; Palm Beach, Florida. April 25, 1995. 1995 JCAHO Home Care Standards, sponsored by the Minnesota Hospital Association and JCAHO; April 23-24, 1995. 1995 JCAHO Home Care Standards, sponsored by the Florida Hospital Association and JCAHO; March 21-22, 1995. 1995 JCAHO Home Care Standards; Metro Home Health, Metro Hospice, Care at Home; Atlanta, Georgia; January 27-28, 1995. 1995 JCAHO Home Care Standards; Alabama Regional Alliance of Hospital Home Care; Auburn, Alabama. January 24-25, 1995. Improving Organizational Performance, sponsored by the South Carolina Home Health Association and JCAHO; January 9-10, 1995. Critical Pathways in Home Care, sponsored by the Kentucky Home Health Association; Lexington, Kentucky, December 13, 1994. Deemed Status, Annual Meeting of Quality Healthcare Resources (A Division of JCAHO), Home Care Track; Chicago, Illinois. June 24, 1993. Home Care Accreditation Services, Annual Meeting of Quality Healthcare Resources (A Division of JCAHO), Home Care Track; Chicago, Illinois. June 24, 1993. Nurse Legal Consultant, Medical Legal Issues and Opportunities of the 90's and the Art of Summarizing Medical Records from a Legal Perspective, Medical Legal Resources; Chicago, Illinois, September 23, 1989. VIDEO: How to Prepare for a Home Care Survey. Joint Commission on Accreditation of Healthcare Organizations. March, 1995. Advance Directives. Narrated and presented 30-minute video on advance directives, Norrell Health Care. 1992. Upjohn Healthcare Services Representative in statewide television commercial for Illinois Department on Aging. 1982. C.V. Page 13 of 14

AUDIO: Influenza Vaccination of Home Care and Hospice Staff as a Component of a Patient Safety Program, Home Health Systems. August 2006. How to Prepare for a Hospice Survey. Joint Commission on Accreditation of Healthcare Organizations. March, 1995. VOICE OVER: CIBA Vision Pharmaceuticals (computer-based training programs and audio-programs) Novartis Company (computer-based training programs and audio-programs) TransChannel MONY Business Development Computer Animation Studio VOLUNTEER/COMMUNITY ACTIVITIES: Manna House, on behalf of St. Williams Catholic Church, Brunswick GA: 2015 - present St. Williams Catholic Church Caregiver Relief, St. Simons Island GA: 2008 - present Hearts n Hands Meals on Wheels Driver, Saint Simons Island GA: 2005-2006 Gift of Grace Hospice, Atlanta GA, Patient Care Volunteer 2000-2005 Meals on Wheels Relief Driver, St. Ann's Catholic Church, Marietta GA: 1995-2005 Canine Assistants, Alpharetta GA, Certified Volunteer Dog Trainer: 2002-2005 Muscular Dystrophy Association Telethon, Atlanta GA: 2003-2005 Georgia Lab Rescue, Atlanta GA: 2003-2005 Cobb County GA Humane Society Pet Therapy: 1996-1997 Cobb County GA Animal Control Foster Home: 1996-1997 C.V. Page 14 of 14