OREGON SURVEY RESEARCH LABORATORY CITY OF GRANTS PASS SURVEY October-November 2000 Note: This is a facsimile of the survey programmed into OSRL s computer-aided telephone interviewing system (CATI). Variable names, interviewer instructions, and answer categories are indicated in capital letters and are not read aloud. All survey questions are allowed refused (*7), don t know (*8) and no answer (*9) responses; these are not presented to save space HELLO Hello. My name is and I am calling from the Oregon Survey Research Laboratory on behalf of the City of Grants Pass. The City has asked us to call and interview residents (of Grants Pass) age 18 and older to get your opinion on a number of local issues. I want to assure you I am not selling a thing and that this survey is completely voluntary and anonymous. The interview will take about 10 minutes. Do you have any questions about the interview before we begin? PROBE: Is there another adult in the household who I could talk to? 1 --> TO CONTINUE CTRL+END --> TO RESCHEDULE 1 403 100.00% 100.00% HELLO1 Are you a resident of Grants Pass? PROBE: Residents are eligible to register to vote in Grants Pass city elections (like for the mayor). 1 403 100.00% 100.00% INVOLVE Thank you for your cooperation. Is there anyone currently living in your household who is employed by the city of Grants Pass, serves on the City council, or is an appointed member on other City Boards, Committees, or Commissions? 2 402 99.75% 99.75% 8 1 0.25% 0.25% READ2 Thank you. First, I am going to read you a list of departments. Please tell me how you would rate the overall quality of the department using a one to five scale where one means poor and five means excellent. PRESS 1 TO CONTINUE 1 403 100.00% 100.00% Oregon Survey Research Laboratory Page 1
DEPTS How would you rate? PROBE: On a 1 to 5 scale where 1 is poor and 5 is excellent. PROBE: How would you rate it even if you haven't had contact with that department? 1 POOR 2 FAIR 3 NEUTRAL 4 GOOD 5 EXCELLENT Parks Maintenance 1 5 1.24% 1.24% 2 21 5.21% 5.21% 3 84 20.84% 20.84% 4 181 44.91% 44.91% 5 90 22.33% 22.33% 8 22 5.46% 5.46% Police Services 1 34 8.44% 8.44% 2 53 13.15% 13.15% 3 101 25.06% 25.06% 4 112 27.79% 27.79% 5 73 18.11% 18.11% 8 28 6.95% 6.95% 9 2 0.50% 0.50% Street Maintenance 1 13 3.23% 3.23% 2 49 12.16% 12.16% 3 107 26.55% 26.55% 4 151 37.47% 37.47% 5 80 19.85% 19.85% 8 3 0.74% 0.74% City Water Services 1 14 3.47% 3.47% 2 18 4.47% 4.47% 3 82 20.35% 20.35% 4 128 31.76% 31.76% 5 69 17.12% 17.12% 8 88 21.84% 21.84% 9 4 0.99% 0.99% Leaf Collection Services 1 9 2.23% 2.23% 2 17 4.22% 4.22% 3 61 15.14% 15.14% 4 113 28.04% 28.04% 5 103 25.56% 25.56% 7 1 0.25% 0.25% 8 98 24.32% 24.32% Recreation Services 1 9 2.23% 2.23% 2 23 5.71% 5.71% 3 97 24.07% 24.07% 4 149 36.97% 36.97% 5 78 19.35% 19.35% 8 47 11.66% 11.66% Planning Services Fire and Emergency Services 1 27 6.70% 6.70% 1 4 0.99% 0.99% 2 45 11.17% 11.17% 2 11 2.73% 2.73% 3 128 31.76% 31.76% 3 40 9.93% 9.93% 4 82 20.35% 20.35% 4 171 42.43% 42.43% 5 10 2.48% 2.48% 5 140 34.74% 34.74% 7 2 0.50% 0.50% 8 36 8.93% 8.93% 8 109 27.05% 27.05% Oregon Survey Research Laboratory Page 2
Street Sweeping 1 14 3.47% 3.47% 2 28 6.95% 6.95% 3 90 22.33% 22.33% 4 152 37.72% 37.72% 5 79 19.60% 19.60% 8 38 9.43% 9.43% 9 2 0.50% 0.50% Building Inspection Services 1 12 2.98% 2.98% 2 35 8.68% 8.68% 3 114 28.29% 28.29% 4 77 19.11% 19.11% 5 24 5.96% 5.96% 7 1 0.25% 0.25% 8 139 34.49% 34.49% Sewer Services 1 6 1.49% 1.49% 2 17 4.22% 4.22% 3 95 23.57% 23.57% 4 123 30.52% 30.52% 5 72 17.87% 17.87% 7 2 0.50% 0.50% 8 83 20.60% 20.60% 9 5 1.24% 1.24% Recycling Program 1 19 4.71% 4.71% 2 32 7.94% 7.94% 3 64 15.88% 15.88% 4 133 33.00% 33.00% 5 126 31.27% 31.27% 8 27 6.70% 6.70% 9 2 0.50% 0.50% YBAD2 (Why was/why is) it poor? OPEN-ENDED, TYPE EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** READ3 Now I am going to read you a list of types of government. Considering the amount of money you currently pay, please tell me how often you feel you are getting your money's worth from each type, using a one to five scale where one means never and five means always. PRESS 1 TO CONTINUE 1 403 100.00% 100.00% TAX (Considering the amount of money you currently pay), how often do you feel you are getting your money's worth from the? PROBE FROM LIST 1 NEVER 2 RARELY 3 SOMETIMES 4 OFTEN 5 ALWAYS Oregon Survey Research Laboratory Page 3
Federal Government 1 60 14.89% 14.89% 2 99 24.57% 24.57% 3 155 38.46% 38.46% 4 52 12.90% 12.90% 5 21 5.21% 5.21% 8 16 3.97% 3.97% State Government 1 33 8.19% 8.19% 2 93 23.08% 23.08% 3 154 38.21% 38.21% 4 84 20.84% 20.84% 5 19 4.71% 4.71% 8 20 4.96% 4.96% County Government 1 40 9.93% 9.93% 2 74 18.36% 18.36% 3 161 39.95% 39.95% 4 84 20.84% 20.84% 5 17 4.22% 4.22% 8 27 6.70% 6.70% City Government 1 37 9.18% 9.18% 2 58 14.39% 14.39% 3 153 37.97% 37.97% 4 111 27.54% 27.54% 5 19 4.71% 4.71% 8 25 6.20% 6.20% School District 1 51 12.66% 12.66% 2 49 12.16% 12.16% 3 112 27.79% 27.79% 4 106 26.30% 26.30% 5 53 13.15% 13.15% 8 31 7.69% 7.69% Community College 1 28 6.95% 6.95% 2 26 6.45% 6.45% 3 77 19.11% 19.11% 4 134 33.25% 33.25% 5 81 20.10% 20.10% 8 55 13.65% 13.65% 9 2 0.50% 0.50% Irrigation District 1 101 25.06% 25.06% 2 62 15.38% 15.38% 3 101 25.06% 25.06% 4 44 10.92% 10.92% 5 14 3.47% 3.47% 7 1 0.25% 0.25% 8 75 18.61% 18.61% 9 5 1.24% 1.24% PARTICIP Now I'm going to ask you some questions about public information and involvement. First, do you believe the city provides adequate opportunities for people to participate and influence decisions made by the city? 1 237 58.81% 58.81% 2 136 33.75% 33.75% 8 30 7.44% 7.44% Oregon Survey Research Laboratory Page 4
COUNCIL In the past 12 months, have you attended a city council meeting or a meeting of the Planning Commission, Budget Committee or other public meeting on city issues? 1 65 16.13% 16.13% 2 338 83.87% 83.87% VOLUNTER (In the past 12 months,) have you volunteered your time on projects or activities to help make Grants Pass a better place to live? 1 168 41.69% 41.69% 2 235 58.31% 58.31% CITYRATE Using a 1 to 5 scale where one is poor and five is excellent, how would you rate the City's efforts to keep you informed about city issues? 1 POOR 2 FAIR 3 NEUTRAL (NEITHER GOOD NOR BAD) 4 GOOD 5 EXCELLENT 1 31 7.69% 7.69% 2 41 10.17% 10.17% 3 136 33.75% 33.75% 4 139 34.49% 34.49% 5 46 11.41% 11.41% 8 9 2.23% 2.23% NEEDINFO Are your needs for information about the activities and operation of the city currently being met? 3 (IF VOLUNTEERED) TOO MUCH INFO 1 271 67.25% 67.25% 2 106 26.30% 26.30% 3 2 0.50% 0.50% 8 23 5.71% 5.71% Oregon Survey Research Laboratory Page 5
HOWINFO (We are over halfway done with the survey and I want to thank you for your continued cooperation.) Now I'm going to read you a list of six different ways the city tries to keep people informed. Please tell me which *one* you find most useful in keeping up with city issues and activities. PROBE FROM LIST 1 CITY NEWSLETTER 2 NEWSPAPER ADS 3 NEWSPAPER ARTICLES 4 RADIO NEWS 5 TELEVISION NEWS 6 PUBLIC MEETINGS 1 94 23.33% 23.33% 2 19 4.71% 4.71% 3 157 38.96% 38.96% 4 65 16.13% 16.13% 5 59 14.64% 14.64% 6 4 0.99% 0.99% 8 5 1.24% 1.24% LIVEABLE Now I will ask you a few general questions about Grants Pass. On a scale of one to five where one is poor and five is excellent, how would you rate Grants Pass as a place to live today? PROBE: One is poor and five is excellent. 1 POOR 2 FAIR 3 NEUTRAL (NEITHER GOOD NOR BAD) 4 GOOD 5 EXCELLENT 1 9 2.23% 2.23% 2 15 3.72% 3.72% 3 58 14.39% 14.39% 4 143 35.48% 35.48% 5 178 44.17% 44.17% SAFE Using a scale from one to five where one is not at all safe and five is very safe, how safe do you feel living in Grants Pass? PROBE: One is not at all safe and five is very safe. 1 NOT AT ALL SAFE 2 3 4 5 VERY SAFE 1 5 1.24% 1.24% 2 23 5.71% 5.71% 3 95 23.57% 23.57% 4 182 45.16% 45.16% 5 97 24.07% 24.07% 8 1 0.25% 0.25% Oregon Survey Research Laboratory Page 6
COMPARE Compared to other parts of the city, is your neighborhood safer, about the same, or less safe (than others are)? 1 SAFER 2 ABOUT THE SAME 3 LESS SAFE 1 220 54.59% 54.59% 2 145 35.98% 35.98% 3 34 8.44% 8.44% 8 3 0.74% 0.74% GROWTH Do you believe Grants Pass is growing too fast, about the right pace, or too slowly? 1 TOO FAST 2 ABOUT RIGHT 3 TOO SLOWLY 1 152 37.72% 37.72% 2 199 49.38% 49.38% 3 48 11.91% 11.91% 8 4 0.99% 0.99% GROWTH2 Do you feel that there are some types of growth that are better than others? --> SKIP TO GROWTH3 --> SKIP TO GROWTH4 1 306 75.93% 75.93% 2 75 18.61% 18.61% 8 22 5.46% 5.46% GROWTH3 What type of growth do you think is better? PROBE: What types of growth do you believe are beneficial to Grants Pass? PROBE: What types of growth would you prefer to see in Grants Pass? OPEN-ENDED, TYPE EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** GROWTH4 Do you think there are some types of growth that are worse than others? --> SKIP TO GROWTH5 --> SKIP TO GROWTH6 1 273 67.74% 67.74% 2 97 24.07% 24.07% 8 32 7.94% 7.94% Oregon Survey Research Laboratory Page 7
GROWTH5 What type of growth do you think is worse? PROBE: What types of growth do you believe would harm Grants Pass? PROBE: What types of growth would you rather not see in Grants Pass? OPEN-ENDED, TYPE EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** GROWTH6 Do you believe that new homes are being added too fast, at about the right pace, or too slowly? 1 TOO FAST 2 ABOUT RIGHT 3 TOO SLOWLY 1 176 43.67% 43.67% 2 197 48.88% 48.88% 3 12 2.98% 2.98% 8 18 4.47% 4.47% GROWTH7 Do you believe that new retail stores are being added too fast, at about the right pace, or too slowly? 1 TOO FAST 2 ABOUT RIGHT 3 TOO SLOWLY 1 63 15.63% 15.63% 2 204 50.62% 50.62% 3 127 31.51% 31.51% 8 9 2.23% 2.23% GROWTH8 Do you believe that new industrial businesses are being added too fast, at about the right pace, or too slowly? 1 TOO FAST 2 ABOUT RIGHT 3 TOO SLOWLY 1 23 5.71% 5.71% 2 165 40.94% 40.94% 3 190 47.15% 47.15% 8 25 6.20% 6.20% Oregon Survey Research Laboratory Page 8
CITY1 Growth brings advantages to a community such as construction jobs, new employment, and shopping opportunities. It also has drawbacks, such as increased traffic, crowded parks, and a loss of forested hillsides. The City can encourage growth or it can discourage growth. Should the City encourage or discourage new homes? 1 ENCOURAGE 2 DISCOURAGE 3 (IF VOLUNTEERED) IT DEPENDS 4 (IF VOLUNTEERED) NEUTRAL--NEITHER AGREE NOR DISAGREE 1 191 47.39% 47.39% 2 138 34.24% 34.24% 3 50 12.41% 12.41% 4 15 3.72% 3.72% 8 7 1.74% 1.74% 9 2 0.50% 0.50% CITY2 Should the City encourage or discourage new retail businesses? 1 ENCOURAGE 2 DISCOURAGE 3 (IF VOLUNTEERED) IT DEPENDS 1 309 76.67% 76.67% 2 55 13.65% 13.65% 3 34 8.44% 8.44% 8 4 0.99% 0.99% CITY3 Should the City encourage or discourage new industrial businesses? 1 ENCOURAGE 2 DISCOURAGE 3 (IF VOLUNTEERED)IT DEPENDS 1 284 70.47% 70.47% 2 71 17.62% 17.62% 3 41 10.17% 10.17% 8 7 1.74% 1.74% CITY4 Should the City build more parking lots in the downtown area? 3 (IF VOLUNTEERED) IT DEPENDS 1 172 42.68% 42.68% 2 204 50.62% 50.62% 3 10 2.48% 2.48% 8 17 4.22% 4.22% Oregon Survey Research Laboratory Page 9
PARK1 Should commercial trucks be allowed to park overnight on residential streets? 1 82 20.35% 20.35% 2 306 75.93% 75.93% 8 14 3.47% 3.47% PARK2 Should commercial trucks be allowed to park overnight on city streets in shopping areas? 1 195 48.39% 48.39% 2 197 48.88% 48.88% 8 11 2.73% 2.73% PARK3 Should commercial trucks be allowed to park overnight on city streets in industrial areas? 1 332 82.38% 82.38% 2 65 16.13% 16.13% 8 6 1.49% 1.49% UTIL1 Do you find the water and sewer bills from the City easy or difficult to understand? 1 EASY 2 DIFFICULT 3 (IF VOLUNTEERED) NEITHER 1 193 47.89% 47.89% 2 38 9.43% 9.43% 3 29 7.20% 7.20% 8 122 30.27% 30.27% 9 21 5.21% 5.21% UTIL2 Is there any way, other than lowering fees, that the City could make it easier for you to pay your water and sewer bill on time? OPEN-ENDED, TYPE IN EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** Oregon Survey Research Laboratory Page 10
UTIL3 When you have called or visited the Utility Customer Service Office in the City do you usually get the help you need, sometimes get the help you need, or never get the help you need? 1 USUALLY 2 SOMETIMES 3 NEVER 4 (IF VOLUNTEERED) R NEVER VISTED OR CALLED THE OFFICE 1 213 52.85% 52.85% 2 58 14.39% 14.39% 3 15 3.72% 3.72% 4 98 24.32% 24.32% 8 17 4.22% 4.22% 9 2 0.50% 0.50% SMOKBAN If you could vote on whether or not to ban smoking in Grants Pass' restaurants, would you definitely vote against the ban, probably vote against the ban, probably vote for the ban, or definitely vote for the ban. 1 DEFINITELY VOTE AGAINST 2 PROBABLY VOTE AGAINST 3 PROBABLY VOTE FOR 4 DEFINITELY VOTE FOR 5 (IF VOLUNTEERED) UNDECIDED 1 98 24.32% 24.32% 2 33 8.19% 8.19% 3 59 14.64% 14.64% 4 201 49.88% 49.88% 5 10 2.48% 2.48% 7 1 0.25% 0.25% 8 1 0.25% 0.25% ROADS There are three ways the City could deal with road maintenance. Would you prefer that the city tax homes approximately $3 a month to repair roads as they wear out, wait until roads are worn out and tax homes once at a higher rate, or should we just live with roads as they wear out? 1 MONTHLY TAX 2 ONE TIME FEE 3 LIVE WITH ROADS 1 264 65.51% 65.51% 2 43 10.67% 10.67% 3 43 10.67% 10.67% 7 17 4.22% 4.22% 8 31 7.69% 7.69% 9 5 1.24% 1.24% Oregon Survey Research Laboratory Page 11
CHANGE What one thing would you like to change about Grants Pass (to make living there more enjoyable)? OPEN-ENDED, TYPE EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** ENJOY What do you particularly enjoy about living in Grants Pass? PROBE: What one thing do you enjoy most about Grants Pass? OPEN-ENDED, TYPE EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** RESIDE Now, we'll finish up with a few questions about yourself. How many years have you lived in Grants Pass?, TYPE NUMBER OF YEARS 0 = 6 MONTHS OR LESS 1 = 7 TO 12 MONTHS 96 = 96 OR MORE 32 3 0.74% 0.74% 0 9 2.23% 2.23% 33 1 0.25% 0.25% 1 11 2.73% 2.73% 35 6 1.49% 1.49% 2 14 3.47% 3.47% 36 2 0.50% 0.50% 3 24 5.96% 5.96% 37 3 0.74% 0.74% 4 12 2.98% 2.98% 38 4 0.99% 0.99% 5 13 3.23% 3.23% 39 2 0.50% 0.50% 6 17 4.22% 4.22% 40 7 1.74% 1.74% 7 15 3.72% 3.72% 41 3 0.74% 0.74% 8 12 2.98% 2.98% 42 2 0.50% 0.50% 9 9 2.23% 2.23% 43 3 0.74% 0.74% 10 18 4.47% 4.47% 44 1 0.25% 0.25% 11 15 3.72% 3.72% 45 3 0.74% 0.74% 12 11 2.73% 2.73% 46 2 0.50% 0.50% 13 5 1.24% 1.24% 47 1 0.25% 0.25% 14 8 1.99% 1.99% 48 1 0.25% 0.25% 15 9 2.23% 2.23% 4 16 6 1.49% 1.49% 50 5 1.24% 1.24% 17 8 1.99% 1.99% 52 3 0.74% 0.74% 18 10 2.48% 2.48% 53 1 0.25% 0.25% 19 3 0.74% 0.74% 60 3 0.74% 0.74% 20 21 5.21% 5.21% 63 2 0.50% 0.50% 21 7 1.74% 1.74% 64 3 0.74% 0.74% 22 5 1.24% 1.24% 67 1 0.25% 0.25% 23 7 1.74% 1.74% 6 24 3 0.74% 0.74% 71 1 0.25% 0.25% 25 19 4.71% 4.71% 72 1 0.25% 0.25% 26 4 0.99% 0.99% 75 1 0.25% 0.25% 27 8 1.99% 1.99% 97 1 0.25% 0.25% 28 6 1.49% 1.49% 98 1 0.25% 0.25% 29 3 0.74% 0.74% 9 30 18 4.47% 4.47% 31 3 0.74% 0.74% Oregon Survey Research Laboratory Page 12
OWNRENT Do you rent or own your principal residence? PROBE: Your principal residence. 1 RENT 2 OWN 1 132 32.75% 32.75% 2 268 66.50% 66.50% 7 2 0.50% 0.50% VOTE Are you a registered voter in the city of Grants Pass? 1 343 85.11% 85.11% 2 58 14.39% 14.39% 7 2 0.50% 0.50% SEX (I know this sounds silly/ I am required to ask) Are you male or female? 1 MALE 2 FEMALE 1 144 35.73% 35.73% 2 256 63.52% 63.52% 7 2 0.50% 0.50% 8 1 0.25% 0.25% AGE In what year were you born? TYPE LAST TWO DIGITS ONLY 00 1900 or Earlier 33 5 1.24% 1.24% 06 1 0.25% 0.25% 34 9 2.23% 2.23% 07 1 0.25% 0.25% 35 9 2.23% 2.23% 12 1 0.25% 0.25% 36 2 0.50% 0.50% 13 1 0.25% 0.25% 37 7 1.74% 1.74% 16 1 0.25% 0.25% 38 4 0.99% 0.99% 17 1 0.25% 0.25% 39 5 1.24% 1.24% 19 7 1.74% 1.74% 40 5 1.24% 1.24% 20 7 1.74% 1.74% 41 3 0.74% 0.74% 21 2 0.50% 0.50% 42 4 0.99% 0.99% 22 1 0.25% 0.25% 43 5 1.24% 1.24% 23 7 1.74% 1.74% 44 7 1.74% 1.74% 24 4 0.99% 0.99% 45 6 1.49% 1.49% 25 4 0.99% 0.99% 46 9 2.23% 2.23% 26 5 1.24% 1.24% 47 9 2.23% 2.23% 27 4 0.99% 0.99% 48 6 1.49% 1.49% 28 8 1.99% 1.99% 49 3 0.74% 0.74% 29 7 1.74% 1.74% 50 5 1.24% 1.24% 30 8 1.99% 1.99% 51 5 1.24% 1.24% 31 7 1.74% 1.74% 52 8 1.99% 1.99% 32 6 1.49% 1.49% 53 7 1.74% 1.74% Oregon Survey Research Laboratory Page 13
54 9 2.23% 2.23% 55 9 2.23% 2.23% 56 9 2.23% 2.23% 57 10 2.48% 2.48% 58 7 1.74% 1.74% 59 7 1.74% 1.74% 60 9 2.23% 2.23% 61 3 0.74% 0.74% 62 8 1.99% 1.99% 63 4 0.99% 0.99% 64 3 0.74% 0.74% 65 7 1.74% 1.74% 66 2 0.50% 0.50% 67 8 1.99% 1.99% 68 5 1.24% 1.24% 69 10 2.48% 2.48% 70 7 1.74% 1.74% 71 5 1.24% 1.24% 72 8 1.99% 1.99% 73 6 1.49% 1.49% 74 6 1.49% 1.49% 75 6 1.49% 1.49% 76 7 1.74% 1.74% 77 5 1.24% 1.24% 78 3 0.74% 0.74% 79 6 1.49% 1.49% 80 6 1.49% 1.49% 81 5 1.24% 1.24% 82 9 2.23% 2.23% 97 7 1.74% 1.74% 9 ZIPCODE (And finally) What is your ZIP code? NOTE: WE ARE ASKING THIS QUESTION SO THAT WE CAN COMPARE RESPONSES FROM R'S PART OF THE CITY TO OTHER PARTS OF GRANTS PASS. KEY IN EXACT 5-DIGIT NUMBER 99997 REFUSED 99998 DON'T KNOW 99999 NO ANSWER 97 1 0.25% 0.25% 9726 1 0.25% 0.25% 94526 2 0.50% 0.50% 97506 1 0.25% 0.25% 97523 1 0.25% 0.25% 97526 230 57.07% 57.07% 97527 152 37.72% 37.72% 97528 2 0.50% 0.50% 97532 3 0.74% 0.74% 97533 1 0.25% 0.25% 97537 2 0.50% 0.50% 97543 2 0.50% 0.50% 97577 1 0.25% 0.25% 99997 1 0.25% 0.25% 99998 2 0.50% 0.50% 9999 END1 Thank-you very much for taking the time to answer these important questions about Grants Pass. Your comments have been valuable. Do you have anything else you'd like to add? Have a nice (day/evening)., TYPE EXACT RESPONSE BELOW ***See "Narrative Responses to Open-Ended Questions" in Section 7*** Oregon Survey Research Laboratory Page 14