AUTHORIZED EVENTS

AUTHORIZED EVENTS 2017-18 THE APPLICATION PROCESS Slide Handout CREDENTIALED TRAINING

2010 2017 by National Association of Student Financial Aid Administrators (NASFAA). All rights reserved. NASFAA has prepared this document for use only by personnel, licensees, and members. The information contained herein is protected by copyright. No part of this document may be reproduced, translated, or transmitted in any form or by any means, electronically or mechanically, without prior written permission from NASFAA. NASFAA SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This publication contains material related to the federal student aid programs under Title IV of the Higher Education Act and/or Title VII or Title VIII of the Public Health Service Act. While we believe that the information contained herein is accurate and factual, this publication has not been reviewed or approved by the U.S. Department of Education, the Department of Health and Human Services, or the Department of the Interior. The Free Application for Federal Student Aid (FAFSA ) is a registered trademark of the U.S. Department of Education. NASFAA reserves the right to revise this document and/or change product features or specifications without advance notice. April 2017

National Association of Student Financial Aid Administrators A NASFAA Authorized Event 2017 18 Slide 1 2017 NASFAA Lesson 1: Free Application for Federal Student Aid (FAFSA) Slide 2 2017 NASFAA Introduction New for 2017 18 Beginning with 2017 18, FAFSA will be available on October 1 of the year before the upcoming award year For 2017 18, FAFSA available as of October 1, 2016 Slide 3 2017 NASFAA 2017 NASFAA 1

Uses of FAFSA Data Compute the expected family contribution (EFC) Confirm student eligibility criteria using various database matches with federal agencies Slide 4 2017 NASFAA Supplemental Forms or Applications Used to determine student eligibility for state and/or institutional aid Permitted for federal aid only to: Verify FASFA information Resolve conflicting information Slide 5 2017 NASFAA Options for Filing the FAFSA Paper FAFSA FAFSA on the Web (FOTW) FAA Access to CPS Online FAFSA on the Phone Slide 6 2017 NASFAA 2017 NASFAA 2

Survey Are multiple types of FAFSA applications useful to consumers or is it confusing? Slide 7 2017 NASFAA The Paper FAFSA Available in English and Spanish Available from ED, high schools, TRIO programs, libraries, community agencies, and other sources 10-page document Slide 8 2017 NASFAA Electronic FAFSA: FAFSA4caster A pre-application tool for high school students and their parents Slide 9 2017 NASFAA 2017 NASFAA 3

Electronic FAFSA: FOTW Available online Allows for real time, online submission of initial FAFSA and any corrections Offers instructions and help text Uses skip-logic and edits Slide 10 2017 NASFAA Electronic FAFSA: FOTW Available in English and Spanish to help filers prepare to complete application online Slide 11 2017 NASFAA Electronic FAFSA: FAA Access to CPS Online Used by FAAs to access and submit application data on applicant s behalf School first must register with ED Slide 12 2017 NASFAA 2017 NASFAA 4

Electronic FAFSA: FAA Access to CPS Online Multiple uses Schools must retain all records related to transmission to the CPS Demonstration versions of FAA Access to CPS Online and FOTW are available Slide 13 2017 NASFAA Slide 14 2017 NASFAA Quick Quiz 1: 1. The FAFSA is available in which of the following versions? FAFSA on the Web Paper FAFSA PDF FAFSA FAA Access to CPS Online FAFSA on NSLDS FAFSA on the Phone 2. FAFSA data are used to: Compute the student s EFC Confirm certain student eligibility criteria via various federal database matches Determine eligibility for state aid funds in some states Page 6 Slide 15 2017 NASFAA 2017 NASFAA 5

Quick Quiz 1: 3. functionality allows the applicant and family to skip questions that do not apply based on responses to earlier application questions when completing FAFSA on the Web. 4. The paper and electronic versions of the FAFSA are available in both English and Spanish. True False Page 6 Slide 16 2017 NASFAA Quick Quiz 1: 5. Financial aid administrators may use FAA Access to CPS Online to: Enter a FAFSA Submit a signature flag for an application in a signature hold status View a student s SAR information Continue working on a saved FAFSA or correction Compare two ISIR transactions for the same student Request ISIR data Correct a processed FAFSA Analyze ISIR data to improve institutional verification Disburse Title IV Funds Calculate and manage the return of Title IV funds Page 6 Slide 17 2017 NASFAA Quick Quiz 1: 6. When using FAA Access to CPS Online, schools must adhere to document retention requirements for all applications, corrections, and signatures transmitted to the CPS. True False 7. With limited exceptions, students cannot be required to complete supplemental forms or applications to determine eligibility for Title IV aid. True False Page 7 Slide 18 2017 NASFAA 2017 NASFAA 6

Quick Quiz 1: 8. Supplemental forms or applications are permitted to award Title IV funds only when used to collect additional information required for or. Page 7 Slide 19 2017 NASFAA What consumer information does your school provide regarding the application process, including filing the FAFSA and any other application materials? List key elements of the application process. What is your school s deadline for submission of the FAFSA? Does your school use a supplemental application form or forms? If so, how? Page 8 Slide 20 2017 NASFAA What is the school s deadline for submission of a supplemental form? Is it different from the school s FAFSA deadline? Does the school s state use FAFSA data to award state aid? If so, what is the state s deadline for receipt of the FAFSA and how does the school go about notifying the student of that state deadline? Page 8 Slide 21 2017 NASFAA 2017 NASFAA 7

Federal Student Aid ID Used for FAFSA completion and for all ED student and borrower-based websites Apply at https://fsaid.ed.gov Slide 22 2017 NASFAA FAFSA on the Phone (FOTP) 1-800-4FEDAID Option to complete FAFSA by phone Intended for applicants with limited/no Internet access, faced with pressing deadlines Slide 23 2017 NASFAA FAFSA Filers Under the Age of 13 Children s Online Privacy Protection Act (COPPA) of 1998 prohibits ED from electronic communication with applicants under 13 Must request paper FAFSA by phone Slide 24 2017 NASFAA 2017 NASFAA 8

Slide 25 2017 NASFAA Quick Quiz 2: 1. Match the FAFSA version with its available features. Page 11 Slide 26 2017 NASFAA Quick Quiz 2: 2. The FSA ID may be used to: Apply for state aid funds in some states Access personal information in the various FSA electronic systems Electronically sign a FAFSA via FAFSA on the Web Access and complete online Federal Direct Student Loan counseling Review financial aid history information in NSLDS Sign a master promissory note (MPN) 3. The FSA ID is verified by the within. Page 11 Slide 27 2017 NASFAA 2017 NASFAA 9

Quick Quiz 2: 4. An applicant applying for an FSA ID may use it: Within one to three days Immediately After it arrives via the U.S. Postal Service 5. If an applicant uses FAFSA on the Phone, the dependent applicant and his or her parent are not required to sign a Student Aid Report (SAR). True False Page 12 Slide 28 2017 NASFAA Quick Quiz 2: 6. FAFSA filers under the age of 13 can create an FSA ID to sign the FAFSA and complete all electronic correspondence with ED. True False Page 12 Slide 29 2017 NASFAA How does the school encourage students to apply for Title IV aid? Which FAFSA format does the school encourage or provide? Why? Does your school encourage different populations of students to file different formats of the FAFSA? If so, which ones and why? Does the school use FAA Access to CPS Online to complete the FAFSA on behalf of, or along with, its students? Why? Why not? Page 13 Slide 30 2017 NASFAA 2017 NASFAA 10

Lesson 2: Application Process Slide 31 2017 NASFAA Application Process New for 2017 18 Effective 2017 18, the FAFSA will collect the prior-prior year income For 2017 18, the FAFSA will collect 2015 income information Slide 32 2017 NASFAA Completing FOTW: Section 1 Slide 33 2017 NASFAA 2017 NASFAA 11

Completing FOTW: Section 2 Slide 34 2017 NASFAA Determining Who Is a Dependent Student s Parent for FAFSA Completion Slide 35 2017 NASFAA Completing FOTW: Section 3 Parent information Completed only if student is dependent Who is a parent? Identify dislocated worker status Report taxable and non-taxable income IRS Data Retrieval Tool Slide 36 2017 NASFAA 2017 NASFAA 12

Completing FOTW: Section 4 Student financial information Report taxable and non-taxable income Identify dislocated worker status IRS Data Retrieval Tool Means-tested federal benefits Slide 37 2017 NASFAA Slide 38 2017 NASFAA Quick Quiz 1: 1. Students who qualify under the USCIS DACA program are eligible for Title IV aid. True False 2. In which of the following situations would a dependent student report information for two parents? The student s legal parents are married The student s legal parents are not married, but live together The student s biological parent lives with someone who is not the student s legal parent The student s only biological parent has remarried Page 39 Slide 39 2017 NASFAA 2017 NASFAA 13

Quick Quiz 1: 3. A person who quit her job would be considered a dislocated worker. True False 4. Which one of these is not a means-tested federal benefit program? SSI ROTC TANF SNAP WIC Page 39 Slide 40 2017 NASFAA Quick Quiz 1: 5. Is the lag time between filing taxes and being able to use the IRS DRT generally shorter or longer for those who file a paper federal income tax return? What is the lag time? Page 39 Slide 41 2017 NASFAA Learning Activity: Determining Dependency Status Page 40 Slide 42 2017 NASFAA 2017 NASFAA 14

Learning Activity: Determining Dependency Status 1. Sanjay Sanjay is 21 years old. He served in the Marines for five months until he was arrested and jailed for one month for hitting an officer. He was released from service. Sanjay s Form DD-214 indicates he was discharged as having bad conduct. For Title IV purposes, does Sanjay meet the definition of a veteran? Page 40 Slide 43 2017 NASFAA Learning Activity: Determining Dependency Status 2. Davida Davida is 23 years old. She was married two years ago. Her husband Jacques ran off with the bank teller from their credit union. She hasn t seen him in six months. She doesn t want a divorce, so Davida has filed for legal separation. For Title IV purposes, is Davida single? Page 40 Slide 44 2017 NASFAA Learning Activity: Determining Dependency Status 3. Rachel Rachel is 22 years old. When Rachel was 12, both of her parents died. Rachel was sent to live in a foster home. At age 15, Rachel was legally adopted by a distant relative. For Title IV purposes, is Rachel dependent? Page 40 Slide 45 2017 NASFAA 2017 NASFAA 15

Learning Activity: Determining Dependency Status 4. Jeremiah Jeremiah is 18 years old. His mom is deceased and his father locked him out of the house on August 15, 2013. He has registered with a local youth shelter as a place to eat and shower. The director determined Jeremiah is an unaccompanied homeless youth. For Title IV purposes, must Jeremiah apply as dependent? Page 40 Slide 46 2017 NASFAA Completing FAFSA on the Web Slide 47 2017 NASFAA Completing FAFSA on the Web Applicants may sign: Electronically, using FSA ID Printed copy of FOTW signature page Rejected SAR Slide 48 2017 NASFAA 2017 NASFAA 16

Completing FAFSA on the Web Graduation, retention, and transfer rates for each college Estimated EFC Confirmation number and receipt date What happens next Estimated Pell Grant and Direct Loan eligibility Slide 49 2017 NASFAA Slide 50 2017 NASFAA Quick Quiz 2: 1. What information is included on the submission confirmation page? 2. Applicants are not required to answer the high school question if receipt of a high school diploma is indicated. True False 3. What are the three methods a student and the parent of a dependent FAFSA applicant may use to sign the FOTW application? 4. Why isn t a financial aid administrator typically considered a preparer of the FAFSA if assistance is offered? Page 44 Slide 51 2017 NASFAA 2017 NASFAA 17

Learning Activity: FAFSA Exercise Page 45 Slide 52 2017 NASFAA Learning Activity: FAFSA Exercise For the case study of Harvey Lastname described on page 45, use the information provided to complete the blank FOTW Worksheet beginning on page 47. You also may complete FOTW on the demonstration site. Website: http://fafsademo.test.ed.gov/ User name: eddemo Password: fafsatest Page 45 Slide 53 2017 NASFAA Learning Activity: FAFSA Exercise Page 45 Slide 54 2017 NASFAA 2017 NASFAA 18

Learning Activity: FAFSA Exercise Page 45 Slide 55 2017 NASFAA Learning Activity: FAFSA Exercise Page 45 Slide 56 2017 NASFAA Learning Activity: FAFSA Exercise Page 45 Slide 57 2017 NASFAA 2017 NASFAA 19

Learning Activity: FAFSA Exercise Page 45 Slide 58 2017 NASFAA Learning Activity: FAFSA Exercise Page 45 Slide 59 2017 NASFAA Learning Activity: FAFSA Exercise Page 45 Slide 60 2017 NASFAA 2017 NASFAA 20

Learning Activity: FAFSA Exercise Page 45 Slide 61 2017 NASFAA Lesson 3: Processing FAFSA Data and Application Output Slide 62 2017 NASFAA Database Matches SSA DoJ DHS VA SSS DoD NSLDS Slide 63 2017 NASFAA 2017 NASFAA 21

Expected Family Contribution (EFC) Calculation EFC measures the student s and her family s ability to pay for postsecondary education expenses An official EFC is calculated using CPS edits and database matches Financial aid administrators must use the student s official EFC Slide 64 2017 NASFAA Slide 65 2017 NASFAA Quick Quiz 1: 1. What are the two purposes of the database matches performed by the CPS when processing a FAFSA? 2. Pair the databases with the items checked during the match. Page 71 Slide 66 2017 NASFAA 2017 NASFAA 22

Quick Quiz 1: 1. Match the FAFSA version with its available features. Page 71 Slide 67 2017 NASFAA Quick Quiz 1: 3. All students who submit a FAFSA will have both a primary and secondary EFC. True False 4. If a student has both a primary and secondary EFC, which EFC should be used when determining eligibility for Title IV aid? Primary EFC Secondary EFC Page 71 Slide 68 2017 NASFAA Learning Activity: Database Matches Page 72 Slide 69 2017 NASFAA 2017 NASFAA 23

Learning Activity: Database Matches DoJ SSA 1. Michael Michael is an adult learner VA who is returning to complete his bachelor s degree after a long hiatus. In the late 1980s, DoD he was convicted of a drug offense. As part of his conviction, his eligibility for federal benefits was suspended for an indefinite period of time. NSLDS DHS SSS Page 72 Slide 70 2017 NASFAA Learning Activity: Database Matches SSA DHS 2. Avery Avery and her identical twin Allison are both beginning college this fall. Avery and VA SSS Allison both submitted the FAFSA, which their mom helped them complete. The DoD NSLDS sisters Social Security Numbers are very similar, and their mom accidentally gave Avery and Allison each other s cards when they completed their applications. DoJ Page 72 Slide 71 2017 NASFAA Learning Activity: Database Matches DoJ SSA DHS 3. Julio Julio is a 25-year old freshman at Big Sky State University. He delayed his VA SSS education because he enlisted in the U.S. Navy and served on active duty DoD NSLDS for six years. One of the reasons he enlisted was to receive benefits to help pay for his degree in biology. Page 72 Slide 72 2017 NASFAA 2017 NASFAA 24

Do you think all the database matches performed as part of the application process are appropriate? Why or why not? If you could eliminate one of the database matches, which one would you eliminate and why? For students who qualify for the SNT, what do you think is the rationale for calculating a secondary EFC if asset information is included on the FAFSA? Page 73 Slide 73 2017 NASFAA Student Aid Report Paper SAR Email Notification of SAR Processing Paper SAR Acknowledgment CPS Slide 74 2017 NASFAA Email Notification of SAR Processing If valid email address on FAFSA Provides access to electronic SAR Slide 75 2017 NASFAA 2017 NASFAA 25

Student Aid Report If paper FAFSA filed without providing an email address Slide 76 2017 NASFAA SAR Acknowledgment If electronic application filed without providing an email address Student may review data, but cannot use to make changes Slide 77 2017 NASFAA Institutional Student Information Record (ISIR) CPS sends results to schools selected Includes comments, codes, and flags to identify processing issues Signature page, if needed Slide 78 2017 NASFAA 2017 NASFAA 26

Slide 79 2017 NASFAA Quick Quiz 2: 1. To whom does the CPS send output documents? 2. All applicants receive the SAR in the same format. True False 3. Which of the following items appear on the ISIR? Student s EFC Student s Federal Pell Grant award amount Application data Student s academic history Database match results Page 76 Slide 80 2017 NASFAA Quick Quiz 2: 4. For what does a school use the ISIR? 5. Why might a school need the signature page included with the ISIR? Page 76 Slide 81 2017 NASFAA 2017 NASFAA 27

Learning Activity: The ISIR Page 77 Slide 82 2017 NASFAA Learning Activity: The ISIR Review the sample ISIR which begins on page 98, and then answer the questions on page 77. Page 77 Slide 83 2017 NASFAA Learning Activity: The ISIR 1. Where do you find the student s EFC? Page 77 Slide 84 2017 NASFAA 2017 NASFAA 28

Learning Activity: The ISIR 2. In which section does the Pell Eligibility Flag appear? Page 77 Slide 85 2017 NASFAA Learning Activity: The ISIR 3. On which page(s) does the applicant s NSLDS financial aid history appear? Page 77 Slide 86 2017 NASFAA Learning Activity: The ISIR 4. On which page would you find comments, codes, and flags that identify any processing issues? Page 77 Slide 87 2017 NASFAA 2017 NASFAA 29

Learning Activity: The ISIR 5. On which page(s) of the ISIR would you find parents information? Page 77 Slide 88 2017 NASFAA Lesson 4: Changing Applicant Data Slide 89 2017 NASFAA Corrections Changes to incorrect data that must be made by the student, parent, or financial aid administrator, when errors are discovered Slide 90 2017 NASFAA 2017 NASFAA 30

Corrections: Examples Correcting tax return data when filed Must correct estimated income information after tax return has been filed Addition of a school ED considers addition of a school to student s CPS record an application correction Slide 91 2017 NASFAA Corrections NSLDS Student FAA Slide 92 2017 NASFAA Electronic and Paper SAR Corrections Student FAA FAFSA on the Web, with FSA ID FAA Access to CPS Online, with documentation Student Aid Report, with signatures N/A Slide 93 2017 NASFAA 2017 NASFAA 31

Updates Required when applicant data is correct at the time the original application was filed, but has since changed Update = correct data Correction = incorrect data Slide 94 2017 NASFAA Updates Household size Number in college Dependency status Verification All year Slide 95 2017 NASFAA Adjustments Financial aid administrator may exercise professional judgment (PJ) authority Dependency status override Data elements affecting the EFC Cost of attendance Slide 96 2017 NASFAA 2017 NASFAA 32

Adjustments Process a dependency status override Submit an override on an initial application Submit an override after the initial application Accept dependency override transactions performed by another school Slide 97 2017 NASFAA Slide 98 2017 NASFAA Slide 99 2017 NASFAA 2017 NASFAA 33

Quick Quiz: 1. Match the applicant data change type with the definition. Page 114 Slide 100 2017 NASFAA Quick Quiz: 2. The student or the school is always required to update dependency status at any time during the award year. True False 3. Which of the following are ways that changes to applicant data can be submitted? Paper SAR FSA mobile app FAFSA on the Web FAA Access to CPS Online Phone call to the Federal Student Aid Information Center Page 114 Slide 101 2017 NASFAA Quick Quiz: 4. Define dependency override. 5. Which FAFSA items must be updated if an applicant is selected for verification? Page 114 Slide 102 2017 NASFAA 2017 NASFAA 34

Learning Activity: Changing Applicant Data Page 115 Slide 103 2017 NASFAA Learning Activity: Changing Applicant Data Scenario C U PJ 1. Andre is a 20-year-old junior. He recently met with his financial aid counselor and told her he no longer has contact with his mom because her boyfriend was physically abusive. 2. Margot is a first-year student for the Fall 2017 semester. When she submitted her FAFSA on April 1, 2017, her parents reported a household size of four her mom, dad, her younger brother, and herself. Margot s mom is expecting a little girl on September 20, 2017. Page 115 Slide 104 2017 NASFAA Learning Activity: Changing Applicant Data Scenario C U PJ 3. Casey is a sophomore at Ivy Woods College. His application has been selected for verification. Page 115 Slide 105 2017 NASFAA 2017 NASFAA 35

Why do you think corrections can only be submitted for applicant data that was reported incorrectly at the time a student filed her FAFSA? What do you believe is the rationale for letting schools accept dependency overrides performed by another institution? Do you agree or disagree? Why do you think household size and number in college have to be updated if a student is selected for verification? Page 116 Slide 106 2017 NASFAA Question and Answer Segment Slide 107 2017 NASFAA Thank you for attending! Slide 108 2017 NASFAA 2017 NASFAA 36

Slide 109 2017 NASFAA Slide 109 2016 NASFAA 2017 NASFAA 37

NOTES:

NOTES:

The National Association of Student Financial Aid Administrators (NASFAA) provides professional development for financial aid administrators; advocates for public policies that increase student access and success; serves as a forum on student financial aid issues; and is committed to diversity throughout all activities. 2017 National Association of Student Financial Aid Administrators 1801 PENNSYLVANIA AVENUE NW, SUITE 850 WASHINGTON, DC 20006 202.785.0453 FAX. 202.785.1487 WWW.NASFAA.ORG