Town Hall Meeting MID-MO Broadband Regional Technology Planning Team April 30, 2012
Meeting Agenda Introductions Planning Process Review Highlights of Critical Findings Strategic Plan: Adoption and Availability Goals & Objectives Overview Prioritizing Goals & Discussing Objectives Time Line Development for Objectives Next Steps 2
Recent Broadband Developments Updates from Providers and RTPT members Public Safety updates FCC Universal Service Funds Update Connect 2 Compete launched Missouri s 2 nd Broadband Summit Held 3
Planning Process Review RTPT Development Kick-off Meeting -1 st Meeting Needs Assessment Participation in Broadband Summits Findings, Review & SWOC Analysis - 2 nd Meeting SWOC Analysis Summary Review and Feedback Initial Strategic Plan Development Strategic Plan Review & Town Hall - 3 rd Meeting Strategic Plan Finalization Strategic Plan Implementation 4
HIGHLIGHTS OF NEEDS ASSESSMENT FINDINGS FOR THE MID-MO REGION 5
Common Themes The majority of the region has broadband options; however many of the networks are at capacity and the sectors see this as inhibiting potential in the region. Broadband use to support and grow technology based services in all areas: business, healthcare, libraries, K-12, higher education and workforce development are all seen as critical issues. Increasing digital literacy through outreach, education, and training. Three critical populations are the K-12 community, senior citizens and those seeking employment or career reinvention.
Common Themes Continued Federal mandates are directing broadband infrastructure development within the Health sector. Technical support and services for e-government, sector groups, businesses, and other organizations in the community that cannot afford their own network / broadband staff. Broadband is critical to the success of key operations of each Sector. All Sectors reported problems created by the lack of robustness on the available broadband networks and adoption with particular attention to rural areas.
Divergent Themes Lack of training and development opportunities based on sector and the constituencies each serves. Rural libraries, rural economic development, K-12 schools and libraries with limited broadband and computer availability. Real-time high-speed access: Healthcare provision of diagnostics and specialty care, as well as home health care. Agriculture access to critical market and weather information; Businesses access to workforce development and redundant networks to exchange data with national and satellite offices. Portable, mobile, remote access to the internet is critical to sectors such as: Agriculture, advancement of Business, and Energy as well as those dealing with rural services (Social, Professional, and Community). Particular lack of availability in rural pockets of the region.
Adoption Findings Broadband has been, or is being, adopted for critical operations by every sector profiled. Common protocols and standards are critical to effective cross-institutional broadband adoption. Speed, Cost and Choice are continuing barriers to the adoption of broadband. The use of broadband only fully facilitates service provision within any given sector when it is present throughout the service provision chain. While a number of sector respondents report sufficient broadband now, all see a variety of enhancements needed in the future to increase the nature, amount, and type of adoption. Where broadband is available and affordable but has not been adopted it is primarily due to the following: Lack of computer ownership; Cost of the service available; Lack of uniform, dependable of connections; Digital literacy relevancy / value gap; Lack of knowledgeable technical staff or services for hire. Broadband facilitated applications are compromised by the download speeds provided by not enough broadband capacity. 9
Availability Findings Pockets in rural areas, particularly those just outside of population centers, still face a lack of wire line access. Lack of broadband availability in critical portions of the broadband chain were noted by a number of sectors. For example, Economic Development growth delayed because robust broadband not available Healthcare end user locations disables the provision of tele-health and other on-line medical services and monitoring devices. Higher Education at remote sites and faculty, employee and student home locations. K-12 Education - creates similar problems to Higher Education, plus communications with parents who don t have access at home. Dependent on stressed services from local libraries for partnering Libraries at patrons home locations creates a high demand for library broadband access, which places greater demand on their broadband technology, connections, services, and applications. Local Government residential access limits the provision of on-line services Small Business / Entrepreneur at home inhibits the ability to remotely access systems. Workforce Development limits the use of broadband for online recruiting and matching of employees for efficiency. Lack of competition shortens list of availability options in type, speed, capacity and cost. 10
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Broadband Service Providers Providers in the MID-MO Region Alsat Wireless WildBlue Communications, Inc. AT&T Communications of Texas, Inc. AT&T Mobility, LLC. Cellco Partnership CenturyTel, Inc. Chariton Valley Telephone Corp. Charter Communications Hughes Communications, Inc. Kingdom Telephone Company Mediacom Communications Corp. Otelco Inc. Radio Wire, Inc. Sprint Nextel Corporation StarBand Communications, Inc. TW Telecom of Kansas City, LLC. United States Cellular Corporation Windstream Corporation YHTI, Inc. Friendship Cable of Arkansas, Inc. Deutsche Telekom AG Imagination Inc. Level 3 Communications, LLC Websites http://www.alsatwireless.com/ http://www.wildblue.com/ http://www.att.com/ http://www.att.com/ http://www.verizonwireless.com/b2c/index.html http://www.centurylink.com/?pid=p_80745140 http://www.cvalley.net/ http://www.charter.com/visitors/home.aspx http://www.hughes.com/pages/default.aspx http://www.ktis.net/ http://mediacomcable.com/index.php http://www.otelcomidmo.com/ http://www.radiowire.net/ http://sprint.com http://www.starband.com/index.html http://www.twtelecom.com/ http://www.uscellular.com/uscellular/ http://www.windstream.com/ http://www.yhti.net/yhti-billing.php http://www.suddenlink.com/ http://www.telekom.com/dtag/cms/content/dt/en/6908 http://www.iland.net/ http://www.level3.com/index.cfm?pageid=546 15
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County Percentage of the population that have access to Broadband Percentage of the total region s population Percentage of the households that have access to Broadband Percentage of the total region s households Percentage of population in MMRPC that have access to Broadband Percentage of the households in MMRPC that have access to Broadband Boone 99.3% 50% 99.3% 51% Callaway 100.0% 14% 100.0% 13% 99% 99% Cole 100.0% 23% 100.0% 24% Cooper 99.7% 5% 99.7% 5% Howard 95.9% 3% 95.8% 3% Moniteau 97.4% 5% 97.0% 4% 18
Self-Identified type of residence Computer Ownership Internet Adoption Broadband Adoption* Mid-Missouri Regional Planning Commission (MMRPC) Internet adoption among computer owners Broadband adoption among those who have a computer Broadband adoption among those who have the Internet Region average 94% 91% 78% 95% 78% 81% Rural 96% 91% 64% 93% 66% 69% Non-rural 95% 93% 85% 97% 88% 90% Missouri Missouri average 91% 88% 71% 94% 75% 80% Rural 93% 88% 63% 92% 66% 71% Non-rural 91% 89% 82% 96% 88% 91% 19
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Attachment 9 21
BROADBAND ADOPTION AND AVAILABILITY GOALS AND OBJECTIVES OVERVIEW 22
Adoption Goal: Device Ownership Objectives: Expand computer reclamation and redistribution / repurposing efforts Develop and implement a mechanism to provide low-cost tablet computers Ensure access to all those within the region that desire computers but don t have them 23
Adoption Goals : Device Ownership Possible Action Items: Inventory existing institutions, businesses, schools and programs that could possible play a role in refurbishment of donated computers. Develop list of potential funding sources and mechanisms Outreach to homes, businesses and institutions Establish recycling location(s) Develop an application process & begin distribution Measure progress on an annual basis, revise procedures and processes as necessary. Begin and expand the program to procure and develop an inventory of tablet computers Revise the application process to determine the best distribution of tablets versus other computing devices 24
Adoption Goals: Literacy Objectives: Tie computer refurbishing program to digital literacy program Continue and heighten outreach campaigns Enhance existing and develop new digital literacy programs Sustain the level of outreach needed to maintain the highest possible (95%+) perceived value of: computers, Internet, and broadband 25
Adoption Goals: Literacy Possible Action Items: Modify Statewide template for local outreach plan Establish a list and inventory educational/training partners. Implement the outreach plan through partnering with those that currently educate and train in this area. Look for new partners (business, healthcare, industry, community services, etc.) that would find benefit in outreach to its workforce or client base. Develop list of potential funding sources and mechanisms Evaluate both literacy outreach efforts and expanded training efforts. Structure plans to enhance and expand existing programs. Adjust these programs to better target outreach. 26
Adoption Goals: Affordability Objectives: Expand public computing centers and creation of new locations Explore regional educational facilities with computer labs and high-speed internet connections for after-hours programs Develop and expand a low-cost, basic broadband access throughout the region Examples nationwide 27
Adoption Goals: Affordability Potential Action Items: For Public Access Computer Centers Inventory and evaluate existing centers for expansion Determine items needed for expansion (hardware / software, personnel support, space, etc.) Seek partners / grants for development of new centers Begin and continue to expand existing centers Determine hardware/software, etc. needed for development of new centers Develop and continue to expand new centers 28
Adoption Goals: Affordability Potential Action Items: For After-Hours Access Computer Centers Inventory existing institutions, schools and programs that could possible play a role in an after-hours community program Inventory community to understand interest Develop list of potential funding sources and mechanisms Develop an MOU for agreement & begin program Measure use and progress on an annual basis, revise procedures and processes as necessary. 29
Adoption Goals: Affordability Potential Action Items: For Basic, Low Cost Broadband Access Work with providers to determine how to implement low cost access Determine parameters needed (Free / Reduced Lunch) Develop list of potential funding sources and mechanisms Implement initial basic access in targeted locations Expand initial offering throughout the region Continue basic service provision if needed to maintain 30 broadband adoption levels
Availability Goals: 95% Availability Met Objectives: Work with providers to design initiatives to expand broadband to very targeted areas (i.e. there is currently only dial-up or satellite availability) Explore assets (i.e. water towers) that could be used to expand availability in these locations Gain understanding of state and local government rules and regulations as applied to broadband development Leverage activities at Community Anchor Institutions Begin to implement the targeted design initiatives discussed and agreed upon 31
Availability Goals: 95% Availability Potential Action Items: Host meeting with all regional providers to explore initiatives / projects / plans to expand broadband Inventory of publicly or privately owned towers and taller objects that could be used to expand availability Inventory state and local government planning, zoning, rights-of-way, or construction rules and regulations Inventory of Community Anchor Institutions Inventory middle-mile, POPs, and DIAs Develop list of potential funding sources and mechanisms Develop and execute public/private partnerships Implement the targeted design initiatives discussed and agreed upon 32
Availability Goals: Expand Capacity Objectives: Design capacity expansions where they are most feasible: Target areas that Speed is not up to enterprising demand Expand choice competition Expand technologies that were not available to certain segments of the population or region Continue capacity expansion efforts so that everyone in the region has access to up to 100 Mbps for residential and up to 1 Gbps for community anchor institutions and businesses, including access to multiple technologies and multiple providers 33
Availability Goals: Expand Capacity Potential Action Items: Working with provider community identify: Where plans are already on the drawing board, Where it requires only swap-outs of equipment, Possibly missed high density areas Areas that need higher speeds, redundancy and competitive services Identify areas where Speed is a barrier to economic development Identify obstacles and impasses within the region to pass forward to the State to champion / facilitate these pursuits that could possible lead to positive change that can spur growth 34
PRORITIZATION OF GOALS FOR INCREASING BROADBAND ADOPTION AND AVAILABILITY IN THE MID-MO REGION 35
Timeline for Meeting Key Objectives Each objective is provided for consideration by the RTPT members during their review and placement into the plan as: Short-term (can be achieved within the first 18 months of the Strategic Plan s implementation), Intermediate-term (3-5 Years after Plan implementation), and Long-term (6+ Years after Plan implementation). 36
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PRIORITIZATION & TIMELINE SUMMARY and DISCUSSION 38
Next Steps Finalize Strategic Plan Begin implementation activities according to the timeline and the benchmarks to be achieved Identify obstacles and impasses within the region to pass forward to the State to champion / facilitate these pursuits that could possible lead to positive change that can spur growth Participation in the 3 rd Broadband Summit in the Fall of 2012 Six (6) month review by the end of 2012 Annual review thereafter until all benchmarks are achieved Updating the Plan as needed 39
Connect with the State at MOBroadbandNow http://mobroadbandnow.com/ Follow us on Facebook and Twitter 40
Thank You for your participation in the MID-MO Broadband Planning Efforts 41