What s Inside Hours of Operation Team Members Stock Updates Bed Shop Broken Equipment Did You Know? Service Type Issues for Linen Window Orders and Bulk Order High Fives and Praises Who s On Duty News From Linen Where To Find The Insider Readers Write INSIDE SUPPLY CHAIN SERVICESO Supply Chain Services Volume 12 Issue 7 July 2012 Working Together to Make it Happen!!! Providing quality customer service to the patients and staff of the UNC Health Care System Hours of Operations Central Distribution Business Office Monday Friday 8:00am 4:30pm 966-1139 Window Monday Friday 8:00am 4:00pm 966-4306 Storeroom 24 hours / 7 days 966-4306 Receiving Monday Friday 7:00am 4:30pm 966-1534 Mail Room Monday Friday 8:30am 4:30pm 966-4373 Linen Room 7 days 7:30am 4:00pm 966-4663 Patient Equipment 24 hours / 7 days 966-7750 Purchasing Monday Friday 8:00am 4:30pm 966-4217 Team Members Associate Vice President of Support Services Dan Lehman dlehman@unch.unc.edu 966-4423 Manager, Central Distribution Ayana Johnson ayjohnso@unch.unc.edu 966-4639 Administrative Coordinator Charlene Sawyer csawyer@unch.unc.edu 966-1139 Storeroom Supervisors 966-4306 Belinda Edwards (1 st Shift) bkedward@unch.unc.edu 966-4306 216-0939 pager Receiving Manager Belinda Edwards bkedward@unch.unc.edu 843-9973 Patient Equipment Manager Mike Baker jmbaker@unch.unc.edu 216-8436 Linen Room Manager Dwynn Daniels ddaniels@unch.unc.edu 347-1157
Stock Updates MID # DESCRIPTION Manufacturer Manufacturer # UOM Replaced 051221 CAMISOLE MASTECTOMY PETITE LAFI LAFI 580 EA 051222 CAMISOLE MASTECTOMY SMALL LAFI LAFI 581 EA 051223 SENSOR OXIMETER ADULT MASI MASI 1859 EA 000395 051224 SENSOR OXIMETER INFANT MASI MASI 2328 EA 000396 051225 SENSOR OXIMETER PEDS MASI MASI 1860 EA 000397 051226 SENSOR OXIMETER NEONATE/ ADULT MASI MASI 2329 EA 000398 051227 SYRINGE BULB EAR 3 OZ GREEN MEDI CHOI 0205EAR303 EA 001774 051128 BOTTLE PERI MEDI CHOI 1233PPB1080 EA 002138 051229 SLING FOAM VERTICAL UNIVERSAL DERO DERO 8788-50 EA 002296 051230 SET INFUSION 3-SET HOWO HOWO 14242-28 EA 051231 POUCH WOUND MGR CONV 4.3X6.9 CONV CONV 839262 EA 050608 051232 POUCH WOUND MGR CONV SM 3X3 CONV CONV 839260 EA 050373 051233 POUCH WOUND MGR CONV 3X4.3 CONV CONV 839261 EA 050607 051234 POUCH WOUND MGR CONV 4X9 CONV CONV 839264 EA 050374 051235 ADAPTER PLEURX CATH CAFU CAFU 50-7245 EA 051236 SYRINGE BULB EAR 1 OZ GREEN AMS INTL EAR301 EA 001776 051237 SUCTION INFANT PREMIE W/COVER NOET NOET N204C EA 051238 SUCTION INFANT STD W/COVER NOET NOET N205C EA 051239 CABLE PATIENT PHILIPS MMS 10FT MASI MASI 2281 EA 051240 CABLE SENSOR EAR O2 CLIP TIP MASI MASI 1895 EA 051241 CABLE PATIENT HAND HELD 1 FT MASI MASI 2365 EA 051242 CABLE PATIENT HAND HELD 10 FT RED MASI MASI 2056 EA
051243 SENSOR RPLMT TAPE ON 2329/2328 MASI MASI 2308 BX 051244 TAPE WATERPROOF NOT FOR SKIN MEDL MEDL NON260501 RL 051245 CUFF B/P ADULT 2TB NAVY SUNT MED 98-0400-35 EA 010713 051246 TOOTHPASTE FLUORIDE FREE 1.75OZ COGA COGA 78236 TB 051247 POUCH WOUND MG CONVA 9.7 X 6.3 CONV CONV 839265 EA 051234 051248 POUCH WOUND CONVA FISTULA CONV CONV 839280 EA 051249 DRESSING AQUACEL EXTRA 4 X 5 CONV CONV 420674 EA 050328 051250 DRESSING AQUACEL AG RIBBON.39 CONV CONV 420128 EA 050661 051252 BANDAGE HIGH COMPRESSION 4 X 3.2 CONV CONV 650947 EA 311123 051253 PADDING ABSORBENT SURPRESS 4 X 3.2 CONV CONV 650948 EA 051254 DRESSING RESTORE THIN 4 X 4 HOLL HOLL 519921 EA 050552 051256 KIT BREAST SINGLE SYMPHONY MEDE MEDE 670265 EA 010946 051257 SNS STARTER W/BTL SYMPHONY MEDE MEDE 00902S EA 051258 BREASTSHIELD X-LG 30MM MEDE MEDE 87079 EA 050245 051259 BREASTSHIELD XXL 36MM MEDE MEDE 87094 EA 051728 URINEMETER W/DRAIN BAG 400CC COVI KEND P4P EA 000492 051729 TRAY FOLEY URINE METER 14FR W/PORT COVI KEND P4P14S EA 051074 051781 BAG DRAIN 5LTR PRISMA GAMB RENL 114423 CA 050937 Item # Description Manufacturer Information 000492 URINEMETER W/DRAIN BAG 400CC COVI 7000LL 010713 CUFF B/P ADULT 2 NAVY GE 2503 010917 PAD HYDROGEL COMFORT EVEFL 17264 010946 KIT BREAST PUMP AMEDA EVEFL 17105 050245 FLANGES BREAST W/INSE HOLL 17148P 050328 DRESSING AQUACEL 4 X 4 CONV 177902 050373 POUH WOUND SM 3X3 CONV 839220 050374 POUCH WOUND LG CONV 839224 050552 DRESSING DUODERM CGF THIN 3 X 3 CONV 187901 050661 DRESSING AQUACEL AG.75 X 18 IN CONV 403771 050937 BAG DRAIN 5LTR PRISMA GAMB SP-375 051074 TRAY FOLEY URINE METER 14FR W/POR COVI 2004LL 051234 POUCH WOUND MG CONVA 9.75 X 6.25 CONV 839264 051178 COVER HANDLE LITE APSS ECH-01
Bed Shop Broken Equipment Please help the bed repair process become more efficient. In an analysis of the past six months of bed repairs, 38% of the beds sent down the repair shop had no description of the problem. This causes timely inspection of the bed trying to find an issue and can result in beds cycling down to the shop multiple times before a malfunction is resolved. In order to improve the efficiency, we have created a new form to be affixed to beds when they are being sent down to the bed shop. The PMC kindly reviewed the form and made suggestions this week. The new form is below. We appreciate any and all help you can provide. Broken Equipment 1. For malfunctioning beds, please call Service Response Center at 6-5611, select the Patient Equipment option. 2. Note: Bed must be cleaned before transport to the Bed Shop. PLEASE CHECK THE BOX AND INITIAL WHEN BED IS CLEANED. 3. PLEASE FILL OUT THE FOLLOWING INFORMATION & PLACE ON BROKEN BED UNIT: NAME: DATE: 4. PLEASE CHECK PROBLEM(S) Headboard does not go up or down Footboard does not go up or down Frame does not go up or down Constant noise of bed running Lights at foot of bed will not come on Constant alarm that will not clear TIME: : AM/PM Brakes will not set Mattress is flat and will not inflate Mattress is torn Bed exit alarm will not set Side rails Other Description of problem, if Other:
Did You Know? Cost of batteries in CD compared to the cost from Staples CD Item # Description CD Cost Staples Cost 000204 9V $0.69/ea $1.69 000205 J 6V $3.12/ea 000206 C 1.5V $0.54/ea $1.51 000207 D 1.5V $0.61/ea $1.51 000208 AA 1.5V $0.18/ea $0.79 050618 AAA $0.18/ea $0.79 Proposed Postage Message Mail Type Cost Additional Cost Size Requirements Standard Mail $0.45 for 1 st ounce $0.20 for each additional ounce up to 3oz </= 3oz </= ¼ thick Flat Mail $0.90 for 3oz $0.20 for each additional ounce up to 13oz </= 13oz </= ½ think Priority Mail $4.90 for 13oz </= 25lbs </= 108 girth Most Flat Rate Mail that is sent by UNC Hospitals can qualify as Standard Mail if we simply tri-fold the documents. Whenever possible, please tri-fold out-going metered mail and place in Standard Envelopes to take advantage of Standard Mail rates. This could reduce the postage for each envelope from an average of $1.35 (Flat Mail rate) each to approximately $0.45 each (Standard Mail rate).
Service Type Issues for Linen 7 days a week from 7am to 11pm calls for service type issues for the Linen Room will be available through the Service Response Center (966-5611). WINDOW ORDERS AND BULK ORDERS The window in Central Distribution is designed to give emergency supplies needed for patient care when the department is out of stock. Departments are encouraged to only come to the window to get a maximum of five items per day. If you believe that some items on your par need to be added, increased, or decreased please let us know so that we may immediately change your par. We also encourage the departments to please check your stock daily and place your orders in Lawson when stock is low and not depleted. We request that units should communicate with each other and see if all orders for your department can be batched instead of multiple orders coming to Central distribution daily for your department. A memo has been sent to every bulk order delivery location (departments or locations that are not in a patient unit) showing your scheduled delivery days. This memo is not for in patient departments that Central Distribution inventories daily but are inventoried by there own stock clerks or HUC s. Central Distribution wants to provide every department with quality customer service everyday so your participation in this is greatly appreciated. This memo is in reference to departments that request a bulk order. A bulk order is an order for a department that is not in a patient unit. Due to the high volume of bulk orders requested daily we have assigned a delivery schedule to each of the departments. We believe this will help us provide quality service to your department as well as others. This will allow us to improve delivering the bulk orders on time to the departments and eliminating any errors of items received. Your help in following this schedule is greatly appreciated as it will help us provide our customers with timely delivery of supplies needed to provide exceptional customer service. If you have any further questions or concerns please do not hesitate to contact us. Thank You, Central Distribution
Give Us Your High Fives and Praises High Fives and Praises Management and staff would like to know from our customers how we are doing. We want to recognize outstanding staff service and performance as well as suggestions for improvement in Supply Chain Services. Supply Chain Services includes the following: CD- Receiving, CD- Storeroom, CD-Administrative Office, Linen Services, Patient Equipment, and Mailroom. Please send your praises, comments, and suggestions to us. They can be sent to any of the following management staff members: Ayana Johnson (Materials Manager) - ayjohnso@unch.unc.edu Belinda Edwards (Receiving Manager) - bkedward@unch.unc.edu or cdreceive@unch.unc.edu Dwynn Daniels (Linen Supervisor) - ddaniels@unch.unc.edu Mike Baker (Patient Equipment Supervisor) - jmbaker@unch.unc.edu Kenneth Dark (Mailroom Supervisor) - kdark@unch.unc.edu Who s on Duty? July 2012 Sun M T W Th F Sat 1 Belinda 2 Belinda 3 Belinda 4 Belinda 5 Belinda 6 Belinda 7 8 9 Belinda 10 Belinda 11 Belinda 12 Belinda 13 Belinda 14 15 16 Belinda 17 Belinda 18 Belinda 19 Belinda 20 Belinda 21 22 23 Belinda 24 Belinda 25 Belinda 246Belinda 27 Belinda 28 29 30 Belinda 31 Belinda
News From Linen Linen Supervisor The contact information for Dwynn and the Linen Department is as follows: Linen Room Dwynn Daniels 966-4663 or 966-0757 347-1157 pager Proper use of Linen, Hamper Bags, and Chutes The collection and processing of soiled linen poses a number of safety and health hazards if not done appropriately. Therefore, the Linen Department is requesting your assistance in keeping our employees safe. Please follow these simple procedures when discarding soiled linen. Do NOT flush linen in toilets or hoppers. The hospital s plumbing is not large enough to accommodate the size of the linen. Flushing linen causes blockages in the pipes, which causes back-ups that are costly to clean up. Only human waste and tissue should be flushed. Do NOT throw away linen. Every article of linen is washed and rewashed if necessary. For every article of linen that is not returned, the Linen Department must replace it. Do NOT use linen to clean equipment. Environmental Services has its own cloths for cleaning. Every article of linen is washed. However, the chemicals that are used for cleaning are sometimes difficult to remove causing the laundry facility to have to rewash them, which reduces the number of times the article can be used. Do NOT overfill the hamper bags. Only place enough linen in a hamper bag to fill it ¾ full. The flap on the hamper bag should be able to fold over to completely seal the bag once it is full. And remember, if you can t lift it, we can t lift it. Do NOT place linen down the chute without first placing in a hamper bag and folding over the flap to close it and secure the linen inside. Linen that is not bagged or an improperly filled/closed bag results in someone having to pick up soiled linen by hand. While appropriate PPE is used, the linen employee should not handle or be exposed to soiled linen. Only place hamper bags in the linen chute. Some items that we have found are o chucks (or blue disposable underpads from Central Distribution) o slippers (from Central Distribution) o human waste o syringes (from Central Distribution) o plastic bags Do close the flap on the hamper bag before placing the bag in a keg or in the chute. If you have any questions about the proper way to handle soiled linen, please contact Dwynn Daniels at 966-0757. Thank you.
Where To Find The Insider Each month The Insider is available on the UNC Healthcare Intranet site under Hospital Departments then under Material Management. It is also available in the Employee News. You can also ask for it at the CD window on the ground floor. Readers Write Inspired Questions & Answers The Insider welcomes any suggestions and questions. Please submit any suggestions or questions to Charlene Sawyer via e-mail at csawyer@unch.unc.edu, or call 6-1139. You may also submit names you would like to add to or remove from our distribution list.