The Focused Survey. Coleen Kayden, RPh Medication Information Services Division of Williams Apothecary Lancaster, PA

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Medication-Related Adverse Events: The Focused Survey Coleen Kayden, RPh Medication Information Services Division of Williams Apothecary Lancaster, PA

Focused Survey Proposed July 2015 Response to the OIG Report Adverse Events in SNF: National Incidence Among Medicare Beneficiaries (OEI-06-11-00370; Feb 2014) Currently pilot-testing the focused survey Focusing on medications found to have actual or potential adverse events (AE) PANAC Focused Survey Review: ADE 2

Definitions Adverse Event (AE) Adverse Drug Event (ADE) Adverse Drug Reaction (ADR) Anticholinergic Effects Prescribing Cascade Polypharmacy Risk Factor PANAC Focused Survey Review: ADE 3

Incidence of AE 1 in 3 SNF residents were harmed by an AE or temporary harm event within first 35 days of an SNF stay 22% experienced an AE during their SNF stay 11% experienced temporary harm 59% were clearly or likely preventable 37% were medication related PANAC Focused Survey Review: ADE 4

Cost of AE Hospitalizations due to SNF-related AEs: $208 million in August 2011 $2.8 billion for FY 2011 Reviewing physicians looked at causes: Substandard tx, inadequate monitoring, failure or delay of necessary care Anticoagulants were the 2 nd most frequent cause of medication-related AE PANAC Focused Survey Review: ADE 5

Focused Survey Objectives Have facilities identified preventable ADE? Have facilities identified residents risk factors? Are there individualized interventions? Have facilities implemented effective systems to prevent, recognize, and respond to ADE? What monitoring is done for high-risk medications? PANAC Focused Survey Review: ADE 6

High Risk Meds and the ER These 4 medications/classes accounted for the majority of ER visits in patients over the age of 65: Warfarin (Coumadin ): 33% Insulin: 14% Antiplatelets (ASA, clopidogrel, etc.): 13% Oral hypoglycemic agents: 11% PANAC Focused Survey Review: ADE 7

Focused Survey Opioids Psychotropic medications Antidiabetic medications Antithrombotic medications Anticoagulants Diuretic use Acetaminophen Digoxin Levothyroxine ACE Inhibitors Phenytoin Lithium Valproic Acid Antibiotics Cardiac medications PANAC Focused Survey Review: ADE 8

PANAC Focused Survey Review: ADE 9

The ADE Trigger Tool Collaboration between AHRQ and the OIG Use of the draft tool is not mandatory Designed to aide the surveyors http://www.cms.gov/medicare/provider- EnrollmentandCertification/QAPI/NHQAPI.html PANAC Focused Survey Review: ADE 10

ADE Trigger Tool This tool is intended to assist surveyors to identify: The extent to which facilities have identified residentspecific risk factors for adverse drug events, The extent to which facilities developed and implemented systems and processes to minimize risks associated with medications that are known to be high-risk and problemprone, and When a preventable adverse event has occurred, and evaluate if the nursing home identified the issue and responded appropriately to mitigate harm to the individual and prevent recurrence. PANAC Focused Survey Review: ADE 11

The ADE Trigger Tool Matrix divided by types of ADE Utilize it as an educational tool Consider it a risk management tool PANAC Focused Survey Review: ADE 12

Review Objectives Have facilities identified preventable ADE? Create a risk audit committee Do a baseline risk assessment on current residents so that any risk reduction strategies can be benchmarked and assessed for positive outcomes Utilize the pharmacist consultant, as well as facility staff Track medications identified on the Trigger Tool Create a process to ensure on-going identification of preventable ADE as residents conditions and medications change PANAC Focused Survey Review: ADE 13

Review Objectives Have facilities identified residents risk factors? Use the Trigger Tool to create list of residents with diagnoses-related risk factors Integrate pharmacist s monthly review of individual residents into the process Engage Medical Director in prioritizing high-risk residents for review Create a process to ensure on-going identification of preventable ADE as residents conditions and medications change PANAC Focused Survey Review: ADE 14

Review Objectives Have facilities implemented effective systems to prevent, recognize, and respond to ADE? Risk audit committee should be responsible for creation of policies and procedures Facility-wide education should be implemented to help ALL staff recognize potential ADE ALL staff should know process for either alerting clinical staff and/or responding to ADE PANAC Focused Survey Review: ADE 15

Review Objectives What monitoring is done for high-risk medications? Specific policies and procedures should be created for anticoagulant monitoring Specific policies and procedures should be created for antidiabetic medication monitoring Facilities should identify a process that ensures appropriate lab follow-up, reporting, and length of treatment (e.g. anticoagulation S/P surgery or DVT) PANAC Focused Survey Review: ADE 16

Remember Use the Focused Survey process as a Quality Improvement initiative The ADE Trigger Tool is just that a tool to help us help our residents Our real objective should be creating a culture of critical thinking and situational awareness for our licensed staff and all those who prescribe medications for our residents PANAC Focused Survey Review: ADE 17

Dr. Mark Beers Died at 54 from complications of diabetes here is an excerpt from his obituary in the Miami Herald (March 2009): Perhaps it was this tenacity that motivated Mark to examine pharmacoepidemiology among older adults as a social-justice issue and to act as a tireless advocate for responsible prescribing of medications in this highly vulnerable and often neglected population. Richard recalled Mark's deep concern for the welfare of older adults: Since his medical training at the University of Vermont, he was troubled and angered seeing the reckless abandon with which physicians often prescribed powerful psychoactive medications to older patients, such as sedatives and antipsychotics, often without evidence of benefit. Mark urged clinicians to think three times before using any medications with primary or secondary psychoactive effects and other medications with potential adverse effects in older patients. PANAC Focused Survey Review: ADE 18

Questions? PANAC Focused Survey Review: ADE 19

Provided by: Mary Ann P. Leonard, RHIA, RAC-CT Health Information Professionals RESOURCES HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT State Operations Manual Appendix P https://www.cms.gov/regulations-and- Guidance/Guidance/Manuals/Downloads/so m107ap_p_ltcf.pdf State Operations Manual Appendix PP https://www.cms.gov/regulations-and- Guidance/Guidance/Manuals/downloads/so m107ap_pp_guidelines_ltcf.pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT RAI Users Manual https://www.cms.gov/medicare/quality- Initiatives-Patient-Assessment- Instruments/NursinghomeQualityInits/MDS30RAIM anual.html CMS S&C: 14-22-NH https://www.cms.gov/medicare/provider- Enrollment-and- Certification/SurveyCertificationGenInfo/Download s/survey-and-cert-letter-14-22.pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT CMS S&C: 15-47-NH https://www.cms.gov/medicare/provider- Enrollment-and- Certification/SurveyCertificationGenInfo/Downlo ads/survey-and-cert-letter-15-47.pdf CMS S&C: 15-35-NH https://www.cms.gov/medicare/provider- Enrollment-and- Certification/SurveyCertificationGenInfo/Downlo ads/survey-and-cert-letter-15-35.pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT CMS S&C: 15-25-NH https://www.cms.gov/medicare/provider- Enrollment-and- Certification/SurveyCertificationGenInfo/Downlo ads/survey-and-cert-letter-15-25.pdf CMS S&C: 15-31-NH https://www.cms.gov/medicare/provider- Enrollment-and- Certification/SurveyCertificationGenInfo/Down loads/survey-and-cert-letter-15-31.pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Centers for Disease Control and Prevention http://www.cdc.gov/medicationsafety/progra m_focus_activities.html http://www.cdc.gov/medicationsafety/adult_ AdverseDrugEvents.html Institute for Healthcare Improvement http://www.ihi.org/resources/pages/tools/ho wtoguidepreventadversedrugevents.aspx HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT US Food and Drug Administration http://www.fda.gov/newsevents/testimony/ucm11 5007.htm Adverse Event Trigger Tool http://www.ihi.org/resources/pages/publications/a dversedrugeventtriggertool.aspx http://www.ihi.org/resources/documents/rozichha radenresar_adversedrugeventtriggertool.pdf HEALTH INFORMATION PROFESSIONALS

National Guideline Clearing House http://www.guideline.gov/content.aspx?id=43938 CMS THE FOCUSED AUDIT https://www.cms.gov/medicare/prescription-drug- Coverage/PrescriptionDrugCovContra/MTM.html https://www.cms.gov/medicare/quality-initiatives- Patient-Assessment- Instruments/HomeHealthQualityInits/Downloads/H HQIOBQMManual.pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Office of the Inspector General Adverse Events in SNFs: National Incidence Among Medicare Beneficiaries http://oig.hhs.gov/oei/reports/oei-06-11- 00370.pdf Skilled Nursing Facilities Often Fail To Meet Care Planning and Discharge Planning Requirements http://oig.hhs.gov/oei/reports/oei-02-09- 00201.pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Stratis Health http://www.stratishealth.org/documents/strat is-health-medication-reconciliation-whitepaper-2014.pdf CMS Web Based Training http://surveyor.vo.llnwd.net/o45/data/antipsy MedHome/cms-dementia.htm AHRQ TeamSTEPPS http://www.ahrq.gov/professionals/education/ curriculumtools/teamstepps/longtermcare/index.html HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Provider Magazine; MDS Accuracy, Staffing Are New Survey Focus; Judi Kulus; February 2015 Nursing home Administrator Letter Entrance Conference Form Focused Survey Facility Worksheet Wilhide Consulting blog Dementia Care Survey Checklist http://www.caringfortheages.com/article/s152 6-4114(15)00310-8/pdf HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Leading Age article http://www.leadingage.org/cms_announc es_medication_related_adverse_drug_eve nt_surveyor_tool.aspx Nursing Homes Brace for Onslaught of Federal and State Audits; Paula G. Sanders and Laura Weeden; Post & Schell PC HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Skilled Nursing Facility Billing for Changes in Therapy: Improvements are Needed (OEI-02-13- 00611) Adverse Events in Skilled Nursing Facilities: National Incidence Among Medicare Beneficiaries (OEI-06-11-00370) Skilled Nursing Facilities Often Fail To Meet Care Planning and Discharge Planning Requirements (OEI-02-09-00201) HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Inappropriate Payments to Skilled Nursing Facilities Cost Medicare More Than a Billion Dollars in 2009 (OEI-02-09-00200) Nursing Facility Assessments and Care Plans for Residents Receiving Atypical Antipsychotic Drugs (OEI-07-08-00151) Changes in Skilled Nursing Facilities Billing in Fiscal Year 2011 (OEI-02-09-00204) Questionable Billing by Skilled Nursing Facilities (OEI-02-09-00202) HEALTH INFORMATION PROFESSIONALS

THE FOCUSED AUDIT Medicare Part D Payments for Beneficiaries in Part A Skilled Nursing Facility Stays in 2006 (OEI- 02-07-00230) Skilled Nursing Facility Therapy Services Under Part B of Medicare (OEI-09-99-00490) PBJ Provider Action Items https://www.qtso.com/providernh.html MDS 3.0 Focused Audit webinar (free) https://www.simpleltc.com/mds-focusedstaffing-surveys/ HEALTH INFORMATION PROFESSIONALS