Measuring Quality of Life in LTC: interrai Self-reported Quality of Life Survey for Long Term Care Facilities

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1 Measuring Quality of Life in LTC: interrai Self-reported Quality of Life Survey for Long Term Care Facilities John P. Hirdes, Ph.D., FCAHS Micaela Jantzi, M.Sc. Jenn Bucek, M.Sc. Nancy Curtin Telegdi, M.A. University of Waterloo & John N. Morris, Ph.D. Hebrew Senior Life

2 Agenda Development of interrai Self-reported Quality of Life Surveys Cross-national benchmarking QoL interrai pilots CIHI study Belgian implementation Results of SQLI pilot

3 Measuring Quality of Life: A Starting Point Two perspectives on QoL Objective, externally-knowable aspects Starvation, extreme poverty, abuse Subjective, idiosyncratic, personal evaluation Self-ratings, individual s unique perspective Challenge The two perspectives don t necessarily always coincide Neither perspective can be ignored

4 Examples of interrai Measures of QoL: Objective Indicators Measured in interrai Assessments Pain Depression Social isolation Engagement Sleep Conflict ADL Sensory perception Cognition Health symptoms Pressure ulcers

5 Design Parameters for interrai Subjective QoL Measures All forms self-rated (person s perspective only) Multidimensional, but focus on subjective experience Autonomy, dignity, choice, integration, social participation Builds on existing international research Cross-cultural applicability essential Extensive interrai experience in QoL research Complements interrai assessment instruments Full suite of QoL measures, not only single sector Three levels of items Core all instruments Optional many instruments, but not necessarily all Specialized unique to specific service settings

6 Dimensions of QoL Addressed interrai Quality of Life Survey for LTCF Privacy Food & meals Safety & security Comfort Daily decision making Respect Responsiveness of staff Staff-resident bonding Activities Personal relationships

7 Response Set for QoL Items Each item has five response alternatives 0 Never 1 Rarely 2 Sometimes 3 Most of the time 4 Always interrai reports focus mainly on percent scored 3 or 4 to indicate a positive response

% Positive 8 Estonia01 CZECH02 Estonia03 CANADA13 CANADA28 DPH07 CANADA12 DPH09 CANADA06 CZECH01 DPH10 CANADA26 South Africa AUSTRALIA DPH02 CANADA14 CANADA27 CANADA23 CANADA20 CANADA18 DPH03 DPH06 CANADA01 CANADA02 CANADA24 Estonia02 DPH05 CANADA19 CANADA04 CANADA16 CANADA17 CANADA22 CANADA05 Poland01 CANADA10 CANADA21 CANADA07 DPH04 CANADA09 Poland02 CANADA03 CANADA08 CANADA11 DPH01 CANADA15 Percentage of Rating Selected Items as True Most of the Time or Always, by Facility and Country, (N=2,384; 7 countries) 100 80 60 40 20 0 Feels like Home

% Positive 9 CANADA12 CANADA17 CANADA13 CANADA26 CANADA20 CANADA28 CANADA19 CANADA27 CZECH02 CANADA14 CANADA06 CANADA18 CANADA05 CZECH01 CANADA15 Estonia02 Estonia03 CANADA21 CANADA16 CANADA10 DPH02 DPH09 CANADA02 DPH05 CANADA04 DPH10 CANADA23 CANADA22 CANADA01 CANADA24 DPH04 CANADA09 DPH07 DPH03 CANADA11 Estonia01 CANADA03 CANADA07 AUSTRALIA DPH06 South Africa CANADA08 DPH01 Poland01 MICHIGAN01 Poland02 Percentage of Rating Selected Items as True Most of the Time or Always, by Facility and Country, (N=2,384; 7 countries) 100 80 60 40 20 0 Bathe when want

% Positive 10 CZECH02 Estonia03 CANADA18 Estonia01 CANADA24 CANADA27 Estonia02 CANADA21 CANADA20 AUSTRALIA DPH07 CANADA04 CANADA11 CANADA10 CANADA15 CANADA06 CANADA09 MICHIGAN01 CANADA14 CANADA17 DPH06 DPH03 CANADA05 CANADA23 South Africa DPH09 CANADA22 CANADA12 DPH10 CZECH01 CANADA01 CANADA07 CANADA28 DPH02 Poland01 DPH05 CANADA03 CANADA02 CANADA19 CANADA26 CANADA13 DPH04 Poland02 CANADA08 CANADA16 DPH01 Percentage of Rating Selected Items as True Most of the Time or Always, by Facility and Country, (N=2,384; 7 countries) 100 80 60 40 20 0 Meaningful Activity

% Positive 11 MICHIGAN01 Estonia01 CZECH02 Estonia03 CANADA13 CANADA28 DPH07 CANADA12 DPH09 CANADA06 CZECH01 DPH10 CANADA26 South Africa AUSTRALIA DPH02 CANADA14 CANADA27 CANADA23 CANADA20 CANADA18 DPH03 DPH06 CANADA01 CANADA02 CANADA24 Estonia02 DPH05 CANADA19 CANADA04 CANADA16 CANADA17 CANADA22 CANADA05 Poland01 CANADA10 CANADA21 CANADA07 DPH04 CANADA09 Poland02 CANADA03 CANADA08 CANADA11 DPH01 CANADA15 Percentage of Rating Selected Items as True Most of the Time or Always, by Facility and Country, (N=2,384; 7 countries) 100 80 60 40 20 0 Feels like Home Bathe when want Meaningful Activity

12 Current Status of QoL Surveys Manual is now with publisher Should be available by end of November 2015 Form has been translated into several languages, but manual only in English One licensed software vendor in Canada Tevetra New implementations Province of British Columbia Extendicare Other instruments Family survey QoL in home care, seniors housing, assisted living, mental health

13 Peer-reviewed Publications Kehyayan, V., Hirdes, J. P., Tyas, S. L., & Stolee, P. (2015). Residents Self- Reported Quality of Life in Long-Term Care Facilities in Canada. Canadian Journal on Aging, 34(02), 149-164. Kehyayan, V., Hirdes, J. P., Tyas, S. L., & Stolee, P. (2015). Predictors of Long- Term Care Facility Residents Self-Reported Quality of Life With Individual and Facility Characteristics in Canada. Journal of aging and health, in press. Godin, J., Keefe, J., Kelloway, E. K., & Hirdes, J. P. (2015). Nursing home resident quality of life: testing for measurement equivalence across resident, family, and staff perspectives. Quality of Life Research, 24(10): 2365-2374.

14 Cross-national benchmarking of QoL To date there have been three large scale initiatives that have generated substantial data sets interrai pilots: various projects to implement and test earlier versions of instrument CIHI study: Canadian study to test QoL survey in LTC homes, including sites in original Kehyayan study Belgian implementation: 1/3 of Flemish LTC home residents surveyed on revolving 3 year cycle

15 Development of Summary Scales for interrai QoL Surveys Derivation of scales Use data from multinational pilot studies in nursing homes Canada: 3,030 United States:1,990 Other countries (Australia, Belgium, Czech Republic, Estonia, Poland, South Africa): 626 Validation samples: Canada (CIHI study); Begium Factor analyses yielded five scales Social Life Personal Control Food Caring Staff Staff Responsiveness

16 Cronbach s Alpha Values for interrai Self-Reported Quality of Life in Long Term Care Scales, n=372 facilities interrai QoL Scale Derivation Sample (n= 82 homes) Belgian Sample (n= 250 homes) Canadian Sample (n= 40 homes) Social Life Scale.89.77.81 Food Scale.82.81.77 Personal Control Scale.86.72.71 Caring Staff Scale.81.71.73 Staff Responsiveness Scale.91.84.87

17 Distributions of interrai Self-Reported Quality of Life in Long Term Care Items Used in Scales, n=372 facilities (in 9 countries) Item/Scale Mean (SD) Median (Pctl 20 -Pctl 80 ) Social Life Scale Can participate in religion 74.4 (21.2) 78.3 (55.4-93.3) Time with like-minded residents 51.1 (19.0) 51.7 (36.5-66.7) Resident is close friend 41.0 (17.9) 42.9 (24.1-55.9) Explores new interests 25.9 (22.9) 23.3 (2.8-46.7) Has meaningful activities 41.2 (17.0) 40.0 (26.7-55.6) Easy to make friends here 49.3 (18.7) 50.0 (33.3-65.3) Enjoyable things on weekends 30.0 (24.6) 28.0 (3.3-50.0) People to do things with 33.9 (16.8) 33.3 (20.0-46.7) Affection/romance opportunities 21.2 (18.4) 16.7 (6.7-33.3) Asked for help/advice 14.2 (12.9) 11.5 (3.3-23.8)

MEDIAN (Q20-Q80) 18 Impact of Reference Groups on Benchmarks 100 90 80 Get favourite foods here Shower/bathe as often as wish 70 60 50 40 30 20 10 0 All homes Belgium Canada USA All homes Belgium Canada USA

19 SQLI Pilot of interrai Self-report Quality of Life Survey for LTCF

20 SQLI QoL Pilot 10 facilities Mix of Canadian and US Some sites have only pilot sample data (31-55 cases) Some are single site others multi-site organizations Some have larger n s because implemented as organizational standard 1,365 residents CPS scores range from 0-3

21 Staff Responsiveness Scale 8 items dealing with whether resident needs are met can get help get services I need treated with respect staff respect likes/dislikes staff pay attention care helps me live life staff respond quickly can get health services

22 Staff Responsiveness Scale 25 20 Mean scale score (SD) Max 24 15 10 5 0 A B C D E F G H I J Better

% Often/Always 23 Example Figure 100% 90% 80% 20 th -80 th Percentile and median are based on international benchmarking data 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Can get help right away 24 I am able to get help right away if needed 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Staff help me live my life 25 The care and support I get help me live my life the way I want 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

26 Personal Control Scale 8 items dealing with personal control alone when wish can go outdoors can go spur of the moment decide how to spend time bath or shower as often as want control who comes in room decide what clothes to wear decide when to go to bed

27 Personal Control Scale 25 20 Mean scale score (SD) Max 24 15 10 5 0 A B C D E F G H I J Better

Can be alone 28 I can be alone when I wish 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I 20-80th Percentile Often Always Median

Bath/shower as often as wish 29 I can have a bath or shower as often as I wish 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

30 Social Life Scale 10 items dealing with an engaged, meaningful life people ask for help or advice enjoyable things on weekends participated in meaningful activities time with like minded residents explore new skills and interests people want to do things with me affection or romance easy to make friends here resident is close friend can participate in religious activities

31 Social Life Scale 30 25 Mean scale score (SD) Max 30 20 15 10 5 0 A B C D E F G H I J Better

Residents asked for help/advice 32 People ask for my help or advice 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Has meaningful activities 33 I participated in meaningful activities in the past week 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Close friends 34 Another resident here is my close friend 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

35 Food Scale 3 items dealing with food favourite foods variety in meals enjoy mealtimes

36 Food Scale 9 8 7 Mean scale score (SD) Max 9 6 5 4 3 2 1 0 A B C D E F G H I J Better

Residents who enjoy meal times 37 I enjoy meal times 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I 20-80th Percentile Often Always Median

Residents with enough meal variety 38 I have enough variety in my meals 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

39 Caring Staff Scale 5 items dealing with closeness to staff consider staff friend staff talk to me about my needs know story of my life staff friendly conversation staff act on suggestions

40 Caring Staff Scale 16 14 Mean scale score (SD) Max 15 12 10 8 6 4 2 0 A B C D E F G H I J Better

Staff member is a friend 41 I consider a staff member my friend 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Staff knows resident life story 42 Some of the staff know the story of my life 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

43 Standalone items interrai Self-reported QoL Survey for LTCF

Recommend to others 44 I would recommend this site or organization to others 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Feels like home 45 This place feels like home to me 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Bothered by the noise 46 I am bothered by the noise here 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

Right temperature food 47 The food is the right temperature when I eat it 100% 90% 80% 70% 60% 50% 40% Better 30% 20% 10% 0% A B C D E F G H I J 20-80th Percentile Often Always Median

48