Expression of Interest (EOI) For LEARNING MANAGEMENT SYSTEM

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e: 1 of 7 PFRDA Expression of Interest (EOI) For LEARNING MANAGEMENT SYSTEM Pension Fund Regulatory and Development Authority invites response from LMS Software vendors The last date for submission of application is (20th February, 2018, 2:00 pm)

Disclaimer The information contained in this EOI document or information provided subsequently to vendor(s) or applicants whether verbally or in documentary form by or on behalf of Pension Fund Regulatory and Development Authority (PFRDA), is provided to the vendor(s) on the terms and conditions set out in this EOI document and all other terms and conditions subject to which such information is provided. This EOI document is not an agreement and is not an offer or invitation by PFRDA to any parties other than the applicants who are qualified to submit the bids ( vendors ). The purpose of this EOI is to provide the vendor(s) with information to assist the formulation of their proposals. This EOI does not claim to contain all the information each vendor may require. Each vendor should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this EOI and where necessary obtain independent advice. PFRDA makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this EOI. PFRDA may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this EOI.

Schedules and Contact Information Name of the organisation Pension Fund Regulatory and Development Authority Date of issue 1/02/2018 Last date for submission of queries seeking clarification Date of Pre-bid meeting Last Date and Time for submission of proposals in response to this Request for EOI Date and Time of Opening of Proposals Venue for pre-bid meeting/opening of proposals Contact person Email ID 8/02/2018 12/2/2018 at 3:00 pm 20/2/2018 at 2:00 pm 20/2/2018 at 3:00 pm PFRDA,4 th Floor- Chattrapati Shivaji Building,B14/A,Qutub Institutional Area,Near Katwaria Sarai, New Delhi. Shri Prodeepto Chatterjee, p.chatterjee@pfrda.org.in and purnima.s@pfrda.org.in Note: Any Addenda / Corrigenda / Extension of dates / Clarifications / Responses to bidders queries in respect of this EOI shall only be posted on our website www.pfrda.org.in and no separate notification shall be issued in the press. Bidders are therefore requested to regularly visit our website to keep themselves updated in this connection.

1. Purpose Pension Fund Regulatory and Development Authority (PFRDA) invites response to EOI from reputed Software Vendors /Authorized Partners (hereinafter referred to as vendors ) who can provide a readymade Learning Management System (LMS) to provide training to the officers of the registered intermediaries under National Pension System (NPS) and Atal Pension Yojana (APY). The LMS software offered may have to be customized to meet PFRDA s specific requirements. The vendors are requested to submit the response to EOI, all the required documents, and copy of the EOI document for having noted the contents and testifying conformance to the terms and conditions set out therein. All the pages should have company seal and signature. The response to EOI is required to be in a sealed cover superscribed as Proposal for Learning Management System as per the formats prescribed and submitted on or before the last date of submission indicated here in below. If the bid is sent through post / courier, the vendor should ensure that the cover is received at our office in time. The authority at its discretion may issue the RFP to the short-listed vendors from EOI responses or go in for an open RFP at the time of procurement. PFRDA s decision in this regard will be final. 2. Scope of the Solution PFRDA proposes to acquire a solution which would provide a readymade Learning Management System (LMS) to provide training to the officers of the registered intermediaries under NPS. The LMS software offered may have to be customized to meet PFRDA s specific requirements. The solution should have following broad features: 1. User Administration module 2. Training modules for different sectors 3. Performance report and certification for different sectors 4. Nomination Management / System notifications 5. E-learning Management 6. Course creator/editor tool content authoring. 7. Feed back 8. Reports/MIS 9. Assessment survey/test engine. 10. Course certification 11. Analysis of training needs 12. Should support low bandwidth such as 128kbps

3. EOI Processing Fees A non-refundable processing fee for Rs. 5,000/- (Five Thousand Rupees only) in the form of a Demand draft or a Pay Order drawn in favour of Pension Fund Regulatory and Development Authority Payable at New Delhi has to be submitted along with the EOI response. Bids received without or with inadequate EOI processing fees shall be liable to get rejected. 4. Eligibility Criteria: i. The bidder shall be a company in India registered under the Companies Act 1956/2013 or a registered Partnership firm or a registered Limited Liability Partnership/registered societies or Trust. The Bidder should be operating in India for last three years as on December 31, 2017. ii. The bidder should have positive tangible Net Worth in the last three financial years i.e. 2014-15, 2015-16 and 2016-17. iii. iv. The bidder should have implemented their LMS software in at least 2 large financial institutions during the last two years in BFSI sector. If the bidder is not offering its own product and is only an authorized business partner, then the bidder will be responsible to meet the criteria specified in EOI. v. The bidder should not have been blacklisted by any Government body/ PSB/PSU during the last three years. vi. The bidder should demonstrate the functionalities of the LMS software proposed by them to the satisfaction of PFRDA s evaluation team. The desired broad features of the LMS are as under: 1. User Administration module 2. Training modules for different sectors 3. Performance report and certification for different sectors 4. Nomination Management / System notifications 5. E-learning Management 6. Course creator/editor tool content authoring. 7. Feed back 8. Reports/MIS 9. Assessment survey/test engine. 10. Course certification 11. Analysis of training needs 12. Should support low bandwidth such as 128kbps Any queries in this connection may be sent to : Dr Purnima Sharma e-mail id: purnima.s@pfrda.org.in Shri Prodeepto Chatterjee e-mail id: p.chatterjee@pfrda.org.in Last date for submission of Queries on the EOI: 8 th February, 2018 Last date and time for Submission of proposals: 20th February, 2018, 2:00pm

Interested bidders may submit their proposals to: The Deputy General Manager, Training Department, PFRDA, 2nd floor, Chatrapati Shivaji building, B 14/A Qutub Institutional Area, New Delhi 110016. 5. Documents to be submitted: S Eligibility Particulars Serial no. for reference no 1 Sr no (i) Name and Address of the Company With Telephone Nos., Fax, E-mail and website 2 Sr no (i) Date of Incorporation (with documentary evidence attach certificate of incorporation) 3 Sr no (v) The bidder should not have been blacklisted by any Govt. bodies / PSB / PSU during the last three years 4 Sr no (ii) (For Bidders having own LMS) Tangible Net Worth of the last three financial years-2014-15, 2015-16, 2016-17. 5 Sr no (iv) (For the bidder being the authorized business partner) Tangible Net Worth of the last three financial years -2014-15, 2015-16, 2016-17 6 Sr no (ii/iv) Turn over for last three financial years ( for information) (Bidders and or Business Partner ) for 2014-15, 2015-16, 2016-17 7 Sr no (ii/iv) Net Profit for the last three financial years ( for information) (Bidders and or Business Partner )- for 2014-15, 2015-16, 2016-17 8 Sr no (i) Bidder s PAN NO ( attach documentary evidence) Documentary proof details Certificate of Incorporation Self Declaration signed by authorized signatory Annual Reports /accounts to be submitted(audited) Annual Reports /accounts to be submitted(audited) Annual Reports /accounts to be submitted(audited) Annual Reports /accounts to be submitted(audited) Attach copy of the certificate

9 Sr no (iii) The bidder should have implemented their LMS software in at least 2 financial institutions during the last two years. Submit POs and Performance certification by the concerned Institution. Reference for each of the projects has to be given and should contain the following information- Name of institution, individual/s to contact, phone number and address. Submit documentary proof. 10 Sr no (iii) The number of employees of each of these 2 financial institutions should be more than 1000 11 Sr no (vi) Details of Functionalities Technical documents 6. General Terms and Conditions: Following terms are used in the document interchangeably to mean: Bidder/Respondent signify those who submit response to the EOI Proposal/Bid signify the documents submitted in response to this EOI Timely Submission: Bidders are solely responsible for timely delivery of the EOI proposals to the location as mentioned above, set forth herein prior to the stated Proposals Submission due date and are solely responsible for delays in receipt, including but not limited to third party carriers. Proposals not received on or before the last date and time of submission will not be considered. Opening of Proposal: Proposals will be opened in front of vendor s representatives (if present). PFRDA reserves the right at any time to postpone or cancel a scheduled bid opening. The bids will be opened at the address mentioned above. Use & Release of Vendor Submissions: PFRDA is not liable for any cost incurred by the Vendor in the preparation and production of any Proposal, the preparation or execution of any benchmark demonstrations, simulation or laboratory service or for any work performed prior to the execution of a formal contract. All materials submitted will become the property of PFRDA and may be returned at its sole discretion. The content of each Vendor s Proposal will be held in strict confidence during the evaluation process, and details of any Proposals will not be discussed outside the evaluation process. 7. PFRDA reserves its right to evaluate/shortlist/accept/reject/eliminate any vendor at any stage without assigning any reasons and it is at the sole discretion of the Bank to provide any reason thereof to the vendor. 8. Validity Period of Proposals: The proposals submitted will be valid for a period of one year from the date of submission. PFRDA reserves the right to shorten or extend the validity period. 9. Award of Work: Proposal submission does not guarantee any commitment by PFRDA to award work. Note: Any Addenda / Corrigenda / Extension of dates / Clarifications / Responses to bidders queries in respect of this EOI shall only be posted on our website www.pfrda.org.in and no separate notification shall be issued in the press. Bidders are therefore requested to regularly visit our website to keep themselves updated in this connection.

To The Deputy General Manager Training Department PFRDA, 2nd floor, Chatrapati Shivaji building B 14/A Qutub Institutional Area New Delhi 110016. FORMAT 1 APPLICANT S EXPRESSION OF INTEREST Sub: Submission of Expression of Interest to provide LMS to undertake training of officers of the registered intermediaries under NPS and APY Dear Sir, In response to the Invitation for Expressions of Interest (EOI) published on xx.xx.xxxx for the above purpose, we would like to express interest to carry out the above proposed task. As instructed, we attach 2 sets of the following documents in separately sealed envelopes and one soft copy: 1. Organizational Details (Format-2) 2. Experience in related fields (Format-3) 3. Financial strength of the organization (Format-4) 5. Declaration (Format-5) Sincerely Yours, Signature of the applicant [Full name of applicant] Stamp... Date: Encl.: As above. Note: This is to be furnished on the letter head of the organization. FORMAT 2 S no. Organizational Contact Details 1 Name of Organization 2 Main areas of business 3 Type of Organization Firm/ Company/ partnership firm registered under the

Indian Companies Act, 1956/2013, the Partnership Act, 1932 4 Whether the firm has been blacklisted by any Central Govt. / State Govt./PSU/ Govt. Bodies / Autonomous? If yes, details thereof. 5 Address of registered office with telephone no. & fax 6 Address of offices in i) National Capital Region of Delhi ii) All other State/UT s 7 Contact Person with telephone no. & e-mail ID Signature of the applicant Full name of the applicant Stamp & Date Format 3: Experience in related fields S no Number of assignments during the last 2 financial years 1 Experience of assignments of similar nature Order Value of each assignment in Lakhs of Rs. (Enclose copy of each order) Mention the name of Client/ Organization (Enclosed completion certificates 2 Experience in carrying out similar

assignments in Government/financial institution-bfsi sector Decision of Evaluating Committee in ascertaining similar nature and similar assignment will be final. Signature of the applicant Full name of applicant Stamp & Date Format 4: Financial strength of the organisation S no Financial year Whether profitable Annual net profit Overall annual Tangible net worth (Yes or (in Rs cr) turnover No) (in Rs Cr) 1 2014-15 2 2015-16 3 2016-17 Note: Please enclose auditor s certificate in support of your claim. Signature of the applicant Full name of applicant Stamp & Date Format 5: Declaration We hereby confirm that we are interested in competing for the proposal of LMS to undertake the task to provide training to the officers of the registered intermediaries under NPS and APY. All the information provided herewith is genuine and accurate. Authorized Person s Signature. Name and Designation: Date of Signature:

Note: The declaration is to be furnished on the letter head of the organization.