Please note: This Job Description is due for review in 2015/2016 and may be amended to reflect any adjustments to the duties JOB DESCRIPTION TEAM LEADER Position Details Title Reports to Team Leader Service Manager Dimensions of the Position Directly relates to The people living in NZCare services Families and advocates Other NZCare staff Vocational Services Needs Assessment and Service Coordination Agencies Health and Disability Services Hours of Work Rostered up to eighty hours per fortnight worked flexibly in order to meet the needs of the services and maintain adequate oversight. The majority of hours will be spent performing Community Support Worker (CSW) tasks. Hours, as specified by the Service Manager, will be spent performing additional tasks as outlined in Key Responsibilities.
Background The position has been established to provide leadership and support to the Staff Team in their commitment to providing quality services to the people in our homes. The focus of the position is on ensuring, for the people we support, the highest possible levels of independence, dignity, respect and participation in community life. Primary Objectives of the Position To ensure the delivery of high quality care through support that is focused on maintaining individual dignity and respect while promoting opportunities within the community. To provide leadership and coordination in the day to day running of the service in consultation with the Service Manager. Key Responsibilities and Expected Outcomes 1. To establish and maintain a homely, safe environment which emphasizes the independence, autonomy and dignity of the people we support. All staff understands the philosophy of the service and applies this to the day to day activities and support provided. The positive actions of staff are commended and the actions of staff which are not consistent with this philosophy are redirected in positive ways. The home is maintained to a high standard of repair and cleanliness. 2. To maintain the physical, social and emotional health of each person using a holistic model of care.
All lifestyle plan objectives are achieved and regularly reviewed. Continuity and consistency in general health care is maintained and support provided as necessary to attend to health related issues. All policies, procedures and protocols relating to medication administration are adhered to and accurate records kept. All policies, procedures and protocols relating to health and safety are adhered to. All records are complete, up to date and maintained in the required format. Recreational, social and community participation is encouraged and maintained. 3. To participate in a programme of continuous quality improvement with the guidance of the Service Manager. Company standards of quality are adhered to. Agreed quality improvements, as determined by internal and external auditing, are implemented within agreed timeframes. 4. To maintain effective communication and a cooperative atmosphere within the service and community Systems of communication are maintained which keep staff fully informed of all plans, policies, procedures and forthcoming events. Staff meetings are held at least monthly. Minutes are kept with a record of dates, those in attendance, decisions taken, persons responsible for actions and timeframes agreed upon. The Service Manager is kept informed of operational, professional and community issues that arise.
Regular contact is kept with families, advocates and service providers to ensure that they are up to date with any significant issues. 5. To maintain accurate financial records and monitoring of personal/household spending in conjunction with the Service Manager and to assist with the end of month financial paperwork. All staff are aware of company policies and procedures relating to personal/household spending and adhere to these. Financial records are accurately maintained and all purchases made are necessary and appropriate. 6. To fully implement NZCare Group policies and procedures and maintain efficient record keeping. All staff are aware of company policies and procedures. All staff comply with policies and procedures. Records are maintained and kept up to date. 7. To undertake other duties as deemed necessary by the Service Manager as and when required. To ensure high quality care and support is maintained at all times.
Limitations of Authority Authority is limited in the following ways: 1. The authority to appoint staff is with the Service Manager. However, the Team Leader will be involved in the induction of newly appointed staff. 2. The authority to terminate a staff member s employment is with the Area Manager. 3. All expenditure must be approved and delegated by the Service Manager. 4. The Service Manager may determine other limitations on authority as deemed necessary. Personal Specifications Essential Requirements A commitment to achieving as normal a lifestyle as possible for people with intellectual disability. Demonstrated competence and experience in the care of people with intellectual disability. Effective oral and written communication skills. Leadership ability and initiative which inspires others. A current driver s licence. Active professional development. Attributes and competencies The ideal candidate will have the following attributes and competencies: An excellent knowledge and understanding of people with intellectual disability and a vision of what can be achieved in community care and support. Demonstrated commitment to the principles of the Treaty of Waitangi, Equal Employment Opportunities and Occupational Health and Safety. Enthusiasm, energy and commitment to ensuring the best quality of life for people supported By NZCare Group Ltd.
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